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Showing 1 to 20 of 69 Apps
Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

  • Free App
8.6
166 Reviews
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Advanced Helpdesk: FAQ builder, help center, support widget Show more

MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.
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Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports
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WD‑Live Chat, Helpdesk,Chatbot

WD‑Live Chat, Helpdesk,Chatbot

  • $16.9-$89.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.7
717 Reviews
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Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Social media integration
Customizable interface
Mobile app support
Order tracking
Email marketing integration
Chatbot automation
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DelightChat WhatsApp Marketing

DelightChat WhatsApp Marketing

  • $49-$299 / Month
  • 14 Days Free Trial
7.6
90 Reviews
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Manage Customer Service on WhatsApp, send Marketing Broadcasts

Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging
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Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

  • $29-$39 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.1
1,858 Reviews
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Live Chat boosted with Chatbots for the best customer support Show more

Tidio Live Chat & AI Chatbots is a robust customer experience platform designed to enhance online store interactions and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can answer common customer queries instantly, helping to increase revenue. By centralizing all customer communications, Tidio serves as a simple yet powerful helpdesk solution for businesses. The app integrates seamlessly with Shopify, allowing users to add it with just a single click, enhancing efficiency through dedicated features. Users can communicate with visitors through live chat, swiftly resolving issues and proactively boosting sales. Additionally, the Lyro AI bot works alongside human agents to automatically address customer questions. Tidio also offers functionalities like cart previews, order history checks, and product recommendations directly in the chat, as well as a straightforward ticketing system for managing customer requests.
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Product recommendations
Ai-powered chatbots
Visitor engagement
Live chat interaction
Sales boosting chatbots
Common questions resolving
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Chatway ‑ Live Chat Support

Chatway ‑ Live Chat Support

  • Free App
  • Verified
8.7
192 Reviews
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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.
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File sharing
Mobile compatibility
Customizable widget
Real-time chat
Chat history
Visitor recommendations
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Helpcenter: AI FAQ Page

Helpcenter: AI FAQ Page

  • $5.99-$100 / Month
  • Free Plan Available
  • 3 Days Free Trial
8
1,326 Reviews
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Quickly build a help center & product FAQs w/ ChatGPT FAQs app Show more

Helpcenter: AI FAQ Page is an intuitive customer service app designed specifically for e-commerce businesses. It simplifies the creation of comprehensive FAQ pages with its easy-to-use FAQ builder, allowing businesses to save valuable customer support resources. By integrating ChatGPT, the app automatically generates FAQs, streamlining support processes even further. Enhance customer interactions with built-in live chat and a robust support ticketing system to manage inquiries from various channels efficiently. Display product-specific FAQs directly on product pages to boost sales and conversion rates. Leverage AI-powered FAQ translations to reach a global audience effortlessly. With 24/7 live chat support, Helpcenter ensures that users receive assistance whenever they need it.
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Chatgpt integration
Live chat support
Ai faq builder
Product page faqs
Support ticketing system
Multilingual faqs
Try for Free
Webkul Helpdesk Support‑UVdesk

Webkul Helpdesk Support‑UVdesk

  • $36 / Month
  • 30 Days Free Trial
7.7
19 Reviews
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Customer support with social media & marketplace [eBay,amazon]

Social media integration
Ticket conversion
Marketplace integration
Service ticket management
Support workflow automation
Multi-channel support
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Kustomer

Kustomer

  • Free Plan Available
7.8
13 Reviews
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AI-Powered Support: Seamless Integration & Insights

Customizable messages
Multi-channel support
Personalized experiences
Order management
Ai integration
Customer insights
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Whatsapp Button Pro

Whatsapp Button Pro

  • Free App
7.5
43 Reviews
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Add Whatsapp Button to your store with one click! Show more

WhatsApp Button Pro is a powerful app designed to enhance customer interaction by integrating a WhatsApp Chat button directly into your online store. This feature allows your store visitors to initiate conversations with you on WhatsApp effortlessly, improving customer support and engagement. With customizable options, you can tailor the button text, placement, and starting message to better fit your brand's aesthetic and communication style. Furthermore, the app offers free customer support to help you adjust the look and feel of the chat button to perfectly align with your store's design. By streamlining the way customers can reach out, WhatsApp Button Pro not only aids in faster query resolution but also enhances user experience, ultimately contributing to higher customer satisfaction. Ideal for businesses seeking to provide instant support and build strong relationships with their clientele, this app is a valuable tool for modern digital communication.
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Easy customization
Whatsapp chat button
Direct communication
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ChannelReply

ChannelReply

  • Free App
7.8
3 Reviews
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View order info and answer messages from your helpdesk.

Issue refunds
Order info integration
Direct replies
Personalized autoreplies
Update order info
Identify messages
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ChargeDesk

ChargeDesk

  • $29-$749 / Month
  • 14 Days Free Trial
7.8
1 Reviews
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Optimise customer support. Manage orders inside any helpdesk.

Issue refunds
Order management
Customer support
Create orders
Helpdesk integration
Try for Free
Enorm Ask a question

Enorm Ask a question

  • $3.99 / Month
  • 7 Days Free Trial
7.5
33 Reviews
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Let your Customers ask Questions and get Answers Show more

Enorm Ask a Question is a versatile app that empowers customers to inquire about multiple products seamlessly, enhancing your understanding of popular items. The app notifies administrators via email every time a question is posed, ensuring prompt attention and engagement. Admins have the flexibility to respond directly through email or on the question board, with all answers prominently displayed on the respective product pages. The app is designed with easy customization in mind, allowing you to tailor the "ask a question" feature to align with your website's theme effortlessly. Its responsive layout ensures optimal performance across various devices, enhancing user experience for both customers and administrators alike. Enorm Ask a Question not only enhances customer interaction but also provides valuable insights into product demand and customer preferences.
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Easy customization
Ask questions
Question notification
Respond via email
Answer on product page
Responsive layout
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DeskMoz ‑24x7 Live Chat Agents

DeskMoz ‑24x7 Live Chat Agents

  • $199-$799 / Month
  • 10 Days Free Trial
7.8
4 Reviews
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Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents. Show more

DeskMoz - 24x7 Live Chat Agents is a dynamic app designed to enhance your store's customer support experience by deploying a team of expert live chat agents. Available round the clock, these agents address customer queries related to sales and support seamlessly via live chat, email, and social media, ensuring no query goes unattended. The in-house team comprises over 200 highly trained agents who excel in e-commerce customer service, handling complex tasks such as order tracking, modifications, replacements, and refunds via comprehensive management of your store’s CMS and backend. With a quick setup time of 48-72 hours, DeskMoz ensures your business is supported by a fully trained team, providing incredible omnichannel customer support with impressive FRT and ART times under 35 seconds. Users benefit from the free and highly customizable live chat software provided as part of the package, ensuring a tailored experience for both you and your customers. DeskMoz's commitment to top-notch service quality is reflected in industry-leading metrics for customer satisfaction, service level agreements, customer effort scores, and net promoter scores.
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Real-time responses
24x7 live chat
Custom-trained agents
Shared & dedicated agents
Sales support
Customer support
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Richpanel: AI Customer Service

Richpanel: AI Customer Service

  • $9 / Month
  • 14 Days Free Trial
7.6
128 Reviews
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Respond faster & smarter with AI. Upgrade from Gorgias/Zendesk

Integration capabilities
Ai-powered helpdesk
Manage high support volumes
Accurate response assistance
Customer self-service
Handle multiple channels
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Customer Service Helpdesk App

Customer Service Helpdesk App

  • $49-$199 / Month
  • 14 Days Free Trial
6.9
31 Reviews
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Delight customers. Maximize profit. AI-powered helpdesk & chat

Order management
Multiple channels
Order history view
Order information
Personalized responses
Centralized messaging
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Keeping ‑ Helpdesk for Gmail

Keeping ‑ Helpdesk for Gmail

  • $21-$33 / Month
  • 14 Days Free Trial
7.8
3 Reviews
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The customer support helpdesk that integrates with Gmail

Advanced reporting
Support ticketing
Gmail integration
Team sync
Order information
Try for Free
Gorgias

Gorgias

  • $10-$900 / Month
  • 7 Days Free Trial
7.3
680 Reviews
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Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.
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Ai-powered responses
Order management
24/7 support
Unified inbox
Revenue statistics
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Desku ‑ AI Chatbot + ChatGPT

Desku ‑ AI Chatbot + ChatGPT

  • $9-$89 / Month
  • 7 Days Free Trial
7.8
2 Reviews
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Market, Sell & Support with the All In One Messaging Platform

Order management
Quick responses
24/7 ai support
Omnichannel inbox
Ai copilot
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Webkul Ask A Question

Webkul Ask A Question

  • $15 / Month
  • 7 Days Free Trial
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Boosts sales by enabling customer questions on product pages

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Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM

  • $29-$899 / Month
  • 14 Days Free Trial
6.8
250 Reviews
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Convert more customers w/ AI powered helpdesk and live chat

Push notifications
Automations
Order management
Ai chatbots
Content generation
Unified inbox
Try for Free