Taranker.Com Logo
  1. Home
  2. Shopify
  3. Store management
  4. Support
  5. Support ticket management apps

Related Categories

Price

Based on reviews

Other Categories

Related Searchs

Related Blog

Showing 80 to 100 of 103 Apps
Fullcourt

Fullcourt

  • Free Plan Available
Claim Offer
Claim Offer

The simple, easy-to-use, affordable ecommerce helpdesk Show more

Fullcourt is a powerful ecommerce helpdesk designed to streamline customer support for Shopify stores by consolidating all support channels into a single interface. It integrates email, Instagram, and Facebook messages into one unified inbox, enabling your team to respond to customer inquiries faster and with greater organization. Fullcourt allows users to efficiently manage orders by editing, refunding, and duplicating them directly within the app, significantly reducing time spent and minimizing errors. It provides comprehensive access to order details and past conversation history, ensuring your team can handle customer issues with complete context. To enhance workflow management, Fullcourt facilitates the assignment of tickets, addition of internal notes, and usage of tags to keep everything organized. Additionally, its robust search features allow team members to quickly find messages, orders, and conversations, ensuring accurate and timely responses to customer needs.
Show less
Order management
Efficient search
Unified inbox
Customer context
Team workflow organization
Install App
Webkul Helpdesk Support‑UVdesk

Webkul Helpdesk Support‑UVdesk

  • $36 / Month
  • 30 Days Free Trial
8.2
8 Reviews
Claim Offer
Claim Offer

Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.
Show less
Social media integration
Ticket conversion
Marketplace integration
Service ticket management
Support workflow automation
Multi-channel support
Install App
Respondize

Respondize

  • $10.49 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New
Claim Offer
Claim Offer

Centraliza correos, convierte en tickets, automatiza respuestas según políticas de tienda.

Install App
Ultimate Contact Page

Ultimate Contact Page

  • Free Plan Available
  • New
Claim Offer
Claim Offer

Streamline support: FAQs, order tracking, AI chat, contact form unified.

Install App
Richpanel: AI Customer Support

Richpanel: AI Customer Support

  • $89-$119 / Month
  • 14 Days Free Trial
7.6
124 Reviews
Claim Offer
Claim Offer

Respond faster & smarter with AI. Upgrade from Gorgias/Zendesk Show more

Richpanel: AI Customer Service is a powerful helpdesk solution designed to streamline customer support processes for businesses, enabling them to efficiently manage high volumes of inquiries with minimal staff. By leveraging AI technology, the platform is trained on historical customer interactions, empowering customer service agents to respond as effectively and quickly as the best-performing team members, improving response time by 2-3x. The app features a comprehensive multi-channel support system, including email, chat, Facebook, Instagram, phone, and more, all within a single inbox for seamless management. Richpanel also offers a self-service portal for instant, 24/7 customer support, a live chat widget, FAQ page, and automation tools, alongside in-depth reporting capabilities to provide actionable insights for continuous improvement. As a popular alternative to platforms like Shopify Inbox, Zendesk, and Gorgias, among others, Richpanel allows easy integration with your existing software stack to maximize efficiency. With its robust set of tools and AI-driven assistance, Richpanel enhances the agility and effectiveness of customer service teams, ensuring high-quality, speedy interactions with customers.
Show less
Integration capabilities
Ai-powered helpdesk
Manage high support volumes
Accurate response assistance
Customer self-service
Handle multiple channels
Install App
Hosted Email

Hosted Email

  • $5 / Month
  • Free Plan Available
7.4
31 Reviews
Claim Offer
Claim Offer

Unlimited Email Accounts @yourstore.com Email Hosting App Show more

Hosted Email is designed to enhance the credibility of online retailers by allowing them to communicate using email addresses on their own domain, rather than free services like Gmail or Outlook. This professional touch helps maintain trust with customers. The app seamlessly integrates with all modern email clients and mobile apps, ensuring users can continue with their preferred interfaces. Additionally, it enables direct email sending and receiving from your store's admin, streamlining communication processes. Businesses can exercise control over staff access to mailboxes, ensuring that emails are managed efficiently. Hosted Email also offers robust spam and virus protection, providing an added security layer against malicious threats. This comprehensive email solution emphasizes professionalism and security, essential for any growing online business.
Show less
Mobile app support
Unlimited email accounts
Custom domain addresses
Integrated admin panel
Modern client compatibility
Direct in-store replies
Install App
Refly

Refly

  • $49-$249 / Month
  • 7 Days Free Trial
Claim Offer
Claim Offer

"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.
Show less
Seamless integration
Real-time analytics
Multi-channel support
Ai-powered automation
Install App
ChargeDesk

ChargeDesk

  • $29-$749 / Month
  • 14 Days Free Trial
1 Reviews
Claim Offer
Claim Offer

Optimise customer support. Manage orders inside any helpdesk. Show more

ChargeDesk is an innovative application designed to simplify and streamline the billing and payment process for businesses of all sizes. With its intuitive interface, ChargeDesk allows users to manage invoices, process payments, and track subscriptions with ease, ensuring efficient financial operations. The app supports integration with popular payment gateways and accounting software, offering seamless connectivity and reducing manual data entry. ChargeDesk provides real-time analytics and reporting features, enabling businesses to gain valuable insights into their financial performance and make informed decisions. Its robust security measures ensure that sensitive financial data is protected, while its customizable features allow businesses to tailor the app to their specific needs. Whether you're a small startup or a large enterprise, ChargeDesk enhances your billing operations, saving time and improving cash flow management.
Show less
Issue refunds
Order management
Customer support
Create orders
Helpdesk integration
Install App
HelpLane

HelpLane

  • $49-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
Claim Offer
Claim Offer

Unify customer support: orders, chats, and AI-powered responses in one inbox.

Install App
SupportReply

SupportReply

  • $4.99-$199.99 / Month
  • 10 Days Free Trial
Claim Offer
Claim Offer

Instant AI replies to DMs; real-time updates and customizable FAQs. Show more

SupportReply is an innovative app designed to enhance your Instagram direct message experience through AI-powered support. It enables instant replies to DMs, providing quick and efficient customer service while boosting satisfaction. Customers can receive real-time shipping updates by simply entering their order number, and access answers to frequently asked questions, which you can manage and customize. The app allows you to tailor your bot’s name and responses to align with your brand and notifies you when a human touch is needed in the conversation. Fully integrated with Shopify and ensuring GDPR compliance, SupportReply liberates your team from monotonous support tasks, allowing more focus on business growth. Transform your customer service approach with personalized, instant, and efficient interaction.
Show less
Real-time updates
Shopify integration
Gdpr compliant
Customizable faqs
Instant ai replies
Bot name customization
Install App
Channel Sales Chat Bot CRM

Channel Sales Chat Bot CRM

  • $36-$120 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.9
43 Reviews
Claim Offer
Claim Offer

Provide a VIP Concierge service through live chat, CRM, and AI Show more

Channel AI Live Chat Inbox CRM is a comprehensive solution designed to revolutionize customer interaction and enhance brand loyalty. By leveraging advanced AI tools and chatbots, the app efficiently manages and reduces repetitive inquiries, saving valuable time and resources. Its unlimited live chat and team chat features enable businesses to provide swift and cost-effective customer support. Furthermore, the powerful CRM capabilities allow for precise audience segmentation and personalized marketing campaigns. Channel Talk transforms one-time visitors into regular customers by facilitating seamless communication and engagement. With customizable chat widgets tailored to fit any brand's aesthetic, businesses can easily integrate and enhance their customer service experience. Choose Channel AI today to streamline your customer interactions and grow your brand's presence.
Show less
Customizable chat widget
Unlimited live chat
Team chat
Ai agent alf
Customer relationship management
Marketing & chatbots
Install App
Mail Magic: ChatGPT AI Email

Mail Magic: ChatGPT AI Email

  • $7.99-$10.99 / Month
  • 7 Days Free Trial
Claim Offer
Claim Offer

Respond to customer email with AI-driven store insights Show more

Mail Magic: ChatGPT AI Email is an innovative app designed to streamline your email management through AI-powered tools, seamlessly integrated within your Shopify Admin. By automatically generating email response drafts, this app saves you valuable time and enhances productivity. Whether you're dealing with customer inquiries about product availability or shipping details, Mail Magic ensures your responses are accurate and timely. Adjust the tone of your emails with a simple click using the AI Assistant widget, offering various styles such as Polite, Professional, or Straightforward to align with your brand's communication style. In addition to tone customization, the app provides grammar, spelling, and language translation support to ensure your messages are polished and professional. Leverage your inbox and store data to create tailored email drafts effortlessly, making customer interactions more efficient and effective. With Mail Magic, managing emails becomes a seamless part of your Shopify experience.
Show less
Language translation
Shopify admin integration
Ai email drafts
Adjustable tone
Grammar correction
Product inquiries response
Install App
Aide AI Support Automation

Aide AI Support Automation

  • $300-$800 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
2 Reviews
Claim Offer
Claim Offer

Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.
Show less
Order tracking automation
Customer insights
Crm integrations
Api integrations
Returns automation
Automate support workflows
Install App
BubblaV AI Assistant

BubblaV AI Assistant

  • $9-$99 / Month
  • Free Plan Available
Claim Offer
Claim Offer

"AI-Powered Shopify Support: Instant help, effortless setup, grow effortlessly."

Install App
SB: Helpdesk, Live Chat & FAQs

SB: Helpdesk, Live Chat & FAQs

  • $5.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.6
326 Reviews
Claim Offer
Claim Offer

Quickly build a help center & product FAQs w/ ChatGPT FAQs app Show more

Helpcenter: AI FAQ Page is an intuitive customer service app designed specifically for e-commerce businesses. It simplifies the creation of comprehensive FAQ pages with its easy-to-use FAQ builder, allowing businesses to save valuable customer support resources. By integrating ChatGPT, the app automatically generates FAQs, streamlining support processes even further. Enhance customer interactions with built-in live chat and a robust support ticketing system to manage inquiries from various channels efficiently. Display product-specific FAQs directly on product pages to boost sales and conversion rates. Leverage AI-powered FAQ translations to reach a global audience effortlessly. With 24/7 live chat support, Helpcenter ensures that users receive assistance whenever they need it.
Show less
Chatgpt integration
Live chat support
Ai faq builder
Product page faqs
Support ticketing system
Multilingual faqs
Install App
Know Reply‑AI Email Engagement

Know Reply‑AI Email Engagement

  • $20-$40 / Month
  • Free Plan Available
  • 30 Days Free Trial
Claim Offer
Claim Offer

Effortlessly automate and personalize email replies with AI-powered Shopify integration.

Install App
Jarvis AI Agent Chatbot

Jarvis AI Agent Chatbot

  • Free Plan Available
1 Reviews
Claim Offer
Claim Offer

AI-driven support tool optimizing customer interactions across multiple channels. Show more

Jarvis AI Agent Chatbot is a sophisticated, AI-driven customer support tool tailored for online stores seeking to enhance their customer interaction strategies. The app streamlines support processes by automating responses and offering personalized communication across multiple platforms, including Slack, Zalo, email, and live chat. It leverages advanced features like AI-powered ticket summarization and sentiment analysis to deliver swift and empathetic customer service. The chatbot also includes an adaptive FAQ automation system, allowing businesses to provide instantaneous support to common customer queries. With its customizable chat widget, especially designed for Shopify and other platforms, Jarvis AI Agent Chatbot enables seamless integration and efficient management of customer interactions. This robust multi-tenant solution supports both local and global merchants, ensuring consistent service quality and enriched customer experiences. By centralizing ticket management and providing real-time alerts, businesses can easily oversee support operations and maintain customer satisfaction.
Show less
Real-time alerts
Sentiment analysis
Faq automation
Ai ticket summarization
Chat widget customization
Centralized ticket management
Install App
Repli Desk

Repli Desk

  • $40-$250 / Month
  • Free Plan Available
Claim Offer
Claim Offer

Streamline support: manage messages and tickets in one dashboard. Show more

Repli Desk is an innovative helpdesk application created to revolutionize customer support management. It integrates multiple communication channels—such as email, Facebook, Instagram (including comments), and live chat—into a single, convenient dashboard. With features like ticket management, automations, and detailed reporting on metrics like response times and customer satisfaction scores (CSAT), it empowers support teams to operate more efficiently. Users can benefit from intuitive ticket tagging and templated responses, enabling quicker turnarounds and consistent support. The included chat widget facilitates real-time engagement with customers, enhancing service quality and customer experience. Simplify your customer support with the all-in-one capabilities of Repli Desk today!
Show less
Automations
Advanced reporting
Ticket management
Chat widget
Ticket tagging
Templated responses
Install App
SmartBot - Shopping Assistant

SmartBot - Shopping Assistant

  • $39.99-$69.99 / Month
  • 14 Days Free Trial
Claim Offer
Claim Offer

Unlock limitless shopping experience with our AI assistant Show more

SmartBot ‑ Shopping Assistant is your ultimate companion for an enhanced online shopping experience. Designed to streamline your shopping journey, this intuitive app helps you discover the best deals and personalized product recommendations based on your preferences and browsing history. With real-time price comparisons across multiple retailers, you'll always find the most competitive prices, ensuring you never overpay for an item. SmartBot also features an intelligent alert system that notifies you of price drops and special promotions on your favorite products. Its user-friendly interface makes navigation seamless, allowing you to effortlessly track your shopping lists and manage wishlists. Additionally, SmartBot respects your privacy by securing your data and providing full control over your personalized settings. Transform your shopping habits with SmartBot and enjoy a more convenient and efficient way to shop online.
Show less
Personalized assistance
Ai chatbot
Multichannel integration
Customer interaction
Install App
Customer Support AI Chat by SR

Customer Support AI Chat by SR

  • $10-$60 / Month
Claim Offer
Claim Offer

AI chat widget for Shopify: 24/7 support, custom rules, boost sales.

Install App

In today's fast-paced e-commerce environment, managing customer support efficiently is paramount for businesses looking to succeed. Shopify support ticket management apps play a crucial role by streamlining operations, enhancing customer experiences, and ultimately contributing to business growth. These apps integrate seamlessly with your Shopify store, enabling you to handle customer inquiries promptly and effectively, ensuring that your support team can provide timely and accurate resolutions to customer issues.

Explore the impressive range of support ticket management apps listed here to find the perfect solution for your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support ticket management apps?

Shopify support ticket management apps are tools that help businesses efficiently handle customer support inquiries by organizing and tracking tickets, providing a centralized system to address customer issues swiftly.

2. How do these apps improve customer experience?

By streamlining the support process, these apps ensure that customer issues are addressed quickly and accurately, leading to higher satisfaction rates and a more positive overall experience.

3. Can these apps integrate with my existing systems?

Yes, many Shopify support ticket management apps offer seamless integration with existing CRM systems, email platforms, and other essential business tools, enhancing their functionality and ease of use.

4. Are these apps suitable for small businesses?

Absolutely, these apps are designed to meet the needs of businesses of all sizes, providing scalable solutions that can grow alongside your business.

5. What features should I look for in a support ticket management app?

Consider features such as automated ticketing, customer communication tools, reporting capabilities, multi-channel support, and scalability when choosing an app.

6. Are there free versions of these apps available?

Many support ticket management apps offer free versions or trials so you can evaluate the features and determine if they meet your business needs before committing to a paid plan.

7. How can these apps boost my store's growth?

By improving customer service efficiency and satisfaction, these apps can lead to increased customer retention and positive reviews, boosting your store's reputation and growth.

8. Do these apps support multi-language customer service?

Some support ticket management apps offer multi-language support, allowing you to effectively serve a diverse customer base across various regions.

9. How can I get started with integrating a support ticket management app?

Start by exploring the apps listed here, evaluating their features, and selecting one that aligns with your business needs. Follow the app installation and setup instructions to integrate it with your Shopify store.

10. What level of support can I expect from the app providers?

Most app providers offer comprehensive support including documentation, tutorials, and direct customer service to help you successfully implement and use their solutions.

View More
Scroll to Top