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Lopaa AI

Develop by Sulopa Tech

$23-$46

/ Month
Free plan available 14 Days Free Trial

"Streamline support with centralized complaint and query management for businesses."

Crm integration
Multichannel support
Complaint management
Query integration
Realtime chat

About Lopaa AI

Launched Mar 18, 2025

Categories

Built by Sulopa Tech

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Description

Streamline support with system for handling complaints via chat & queries through email or WhatsApp.

Our app empowers businesses to improve customer support by centralizing complaint and query management. Customers can raise complaints through the chat feature, while queries can be submitted via email and WhatsApp. These interactions are seamlessly tracked within the app and integrated with third-party CRMs, making it ideal for businesses focused on delivering efficient and reliable support.

Our app empowers businesses to improve customer support by centralizing complaint and query management. Customers can raise complaints through the chat feature, while queries can be submitted via email and WhatsApp. These interactions are seamlessly tracked within the app and integrated with third-party CRMs, making it ideal for businesses focused on delivering efficient and reliable support. more
  • Complaint Management
  • Order tracking system
  • Realtime chat with Agent as well as with AI

Pros

  • Centralized management of complaints and queries streamlines the customer support process.
  • Integration with third-party CRMs provides seamless tracking and management.
  • Multiple communication channels (chat, email, WhatsApp) offer flexibility for customers.
  • Real-time chat with agents and AI enhances customer support interaction.
  • Order tracking system adds value by keeping customers informed about their orders.

Cons

  • Relies on integration with external CRMs, which may add complexity or incur additional costs.
  • Chat and communication features might require strong internet connectivity.
  • Dependence on AI might not fully satisfy all customer queries and complaints.
  • Users might find the range of features overwhelming without proper onboarding or support.

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