Showing 1 to 20 of 925 Apps
  • $9-$159 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • Verified
9.6
4,534 Reviews

Effortlessly track, protect, & sync orders for happy customers Show more

17TRACK Order Tracking‑PaySync is a versatile app designed to enhance the customer experience while boosting upsell and cross-sell opportunities for businesses. By offering a self-service tracking page, customers can conveniently check their order status without reaching out for support, effectively cutting down on service requests and improving satisfaction. The app features status notifications and spotlights featured products on the tracking page, which help businesses generate additional sales. It's particularly useful for businesses with offshore fulfillment operations by effectively reducing chargebacks and accelerating funds release through PayPal Push. The app also provides global tracking capabilities, allowing users to monitor both international and domestic shipments. With customizable tracking pages and triggered email notifications, customers are kept informed of any changes to their order status. Plus, 24/7 support via chat or email ensures that any inquiries are promptly addressed.
Show less
Global order tracking
Self-service tracking
Status notifications
Featured products upsell
Hide off-shore fulfillment
Paypal push integration
  • $11-$479 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
9.7
4,916 Reviews

All-in-1 order tracker, Track order for higher CSAT and sales Show more

Parcel Panel Order Tracking is a comprehensive app designed to streamline the order tracking process for businesses, ensuring real-time visibility into shipments and addressing exceptions before they become customer complaints. The app automatically sends shipping notifications, keeping customers informed and reducing the volume of "Where is my order?" inquiries. Businesses can create a branded, multilingual tracking page with customizable elements, enhancing the customer experience and engagement. Additionally, the app offers a smart upsell system to drive more sales and provides powerful analytics to optimize shipping strategies. For dropshipping businesses, the app offers the convenience of hiding Chinese origins with just one click. With 24/7 customer support via online chat or email, Parcel Panel ensures that help is always available for users.
Show less
Multilingual support
Branded tracking page
Real-time tracking
Smart upsell system
Powerful analytics
Customizable elements
  • $9-$399 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
9.6
4,312 Reviews

Custom order tracker to build great order lookup experience Show more

Track123 Order Tracking 3D is a comprehensive solution designed to enhance your shipping and tracking experience. This app allows you to effortlessly create visually stunning tracking pages that keep your customers informed and engaged. By utilizing its shipment analytics dashboard, you can assess carrier performance and make informed decisions to optimize your operations. The app's order status notifications work to ease customer anxiety and build anticipation, while personalized product recommendations help drive additional sales. With a specialized Dropshipping mode, you can seamlessly hide origins and eliminate unnecessary WISMO (Where Is My Order) inquiries. Supporting over 1,700 couriers, Track123 ensures you're equipped to handle global shipping demands efficiently. Enhance customer satisfaction and boost sales with this powerful, user-friendly order tracking tool.
Show less
Paypal tracking sync
Cross-sell recommendations
Estimated delivery date
Personalized product recommendations
Branded tracking page
Shipment analytics dashboard
  • Free App
  • Verified
9.2
6,074 Reviews

Connect with shoppers and drive sales with chat Show more

Shopify Inbox is a versatile, free messaging tool designed to enhance customer interaction as they shop online. It facilitates direct communication with customers, with 70% of conversations occurring during active purchases. The app provides real-time insights into customer behavior, such as the products they've viewed, their cart contents, and previous orders, allowing for personalized customer engagement. Merchants can increase order values by recommending products or offering discounts directly through chat. Shopify Inbox also streamlines support with automated replies, FAQ integration, and a personalized chat experience to resolve queries swiftly. The app integrates seamlessly with the Shopify admin, allowing businesses to manage conversations from their online store and the Shop app effectively. Through features like automated greetings and contact capture, it saves time for both the seller and the customer.
Show less
Product recommendations
Seamless workflow integration
Live customer chat
Automated replies
Customer profile insights
Conversation management
  • $19.99-$49.99 / Month
  • 14 Days Free Trial
  • Verified
9.6
2,324 Reviews

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Chatty: Livechat Helpdesk, FAQ, is a comprehensive customer support tool designed to enhance e-commerce experiences by integrating a smart chat box with live chat capabilities, FAQs, and order tracking. Available 24/7 with automated responses and WhatsApp support, Chatty ensures users receive quick and effective assistance, leading to improved user satisfaction and higher conversion rates. The app prioritizes trust-building, offering personalized "Contact Us" options that not only reduce support time but also minimize cart abandonment. Its seamless integration allows for instant order tracking and swift resolution of queries, catering to urgent customer needs. Furthermore, Chatty supports Shopify stores by managing FAQs easily with stunning themes and categorized questions. With various contact methods like WhatsApp, phone calls, and Messenger, Chatty ensures seamless 24/7 customer support for e-businesses.
Show less
Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
  • $30-$300 / Month
  • Free Plan Available
9.1
341 Reviews

AI Chat Innovation: Enhancing Sales and Improving Service Show more

SmartBot-AI Chatbot is a dynamic, no-code platform designed to revolutionize customer interaction for eCommerce stores. By providing instant support and personalized shopping experiences, it aims to enhance customer satisfaction and drive sales growth. The chatbot seamlessly integrates with Shopify, allowing visitors to easily search for products and receive real-time tailored recommendations. Notably, SmartBot optimizes the post-sales experience by enabling customers to check their order status at their convenience. Businesses can effortlessly customize the chat widget to align with their brand identity, ensuring a cohesive customer experience. Furthermore, personalized invitations through SmartBot can lead to increased customer consultations and higher conversion rates. Overall, SmartBot-AI Chatbot is a powerful tool for streamlining store interaction and significantly enhancing the online shopping journey.
Show less
Order tracking
Easy integration
Personalized shopping
Product search
Real-time recommendations
Instant support
  • $9.99-$19.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.5
2,004 Reviews

Your all-in-one form app for custom forms, registration forms Show more

Powerful Contact Form Builder is a versatile tool designed to help you create professional forms with ease, requiring no coding skills. Seamlessly integrate with popular third-party applications like Mailchimp, Klaviyo, Omnisend, Sendinblue, and Google Calendar to streamline your workflow. Effortlessly add custom forms to any page, from product and collection pages to the homepage and cart page, enhancing your website’s capabilities. Enable your customers to upload files or images within their form submissions, simplifying data collection. With Globo Form Builder, setting up forms with complex needs, including file uploads, is straightforward. Customize registration forms with unique fields tailored to your specific requirements for more personalized data acquisition. Enhance your contact, feedback, and order processes with features such as captcha, conditional logic, and automated email responses.
Show less
Autoresponder emails
Conditional logic
3rd party integrations
File upload
Custom fields
Custom forms

SK: Form Builder - Empowering Your E-commerce Forms WIth SEO Show more

SK: Advanced Form Builder is a versatile app designed to help you create both simple and complex forms tailored to your specific needs. Whether starting with predefined templates like Contact Us, Booking Appointment, Warranty Registration, and Wholesale Inquiry, or building from scratch, the app ensures compatibility across all themes. Personalize the appearance of your forms using custom CSS to seamlessly integrate with your shop’s style. Enjoy the advantage of unlimited file storage, making it ideal for handling large volumes of customer data. Stay informed with form emails that indicate the submission page, streamlining your data management process. Integrate effortlessly with Klaviyo and SMTP, automatically adding users to specific Klaviyo lists and tagging them as wholesalers, retailers, or other categories upon form submission. The app also supports enhanced tracking with easy integrations for Gtag and Facebook, making it an invaluable tool for your business operations.
Show less
Drag & drop
Create complex forms
Predefined templates
Custom css themes
Unlimited file storage
Smtp & klaviyo
  • $6.99-$39.99 / Month
  • Free Plan Available
9.5
825 Reviews

Auto Sync PayPal tracking & Stripe orders to get funds faster Show more

Synctrack PayPal Tracking Sync is a cutting-edge app designed to streamline order tracking processes by seamlessly syncing tracking numbers and information to PayPal and Stripe. As an official PayPal partner, this app ensures a hassle-free experience by reducing disputes, minimizing funds on hold, and lifting PayPal limits and reserves. By keeping track of your orders in real-time, Synctrack accelerates the release of funds, keeping your business operations smooth. It offers free store reviews in adherence to PayPal standards, helping you further reduce disputes and chargebacks. With a single subscription, easily manage multiple stores and sync all orders, including digital and store pickups, with PayPal-supported couriers. Additionally, Synctrack extends its functionalities by syncing orders from platforms like Facebook and Instagram to PayPal, making it an indispensable tool for businesses aiming for efficiency and transparency.
Show less
Social media integration
Real-time synchronization
Auto-sync tracking
Multi-store management
Digital order syncing
One-click historical sync
  • $7.99-$39 / Month
  • Free Plan Available
9.3
654 Reviews

Reduce fake COD orders by verifying phone numbers via OTP. Show more

COD King‑COD Fees & OTP Verify is a comprehensive app designed to streamline cash on delivery (COD) processes for merchants. The app enhances order verification by utilizing OTP or secure links via SMS and WhatsApp, significantly reducing the occurrence of fake orders and minimizing returns to origin (RTO), thereby cutting shipping costs. It offers flexibility in payment methods by allowing merchants to toggle the visibility of COD options based on specific criteria such as country, zip code, product, or cart value. Additionally, the app facilitates the imposition of extra fees for COD transactions, encouraging customers to opt for prepaid methods through strategic discounts. To further drive sales, it sends abandoned cart messages, urging potential buyers to complete their transactions. This feature-packed application is particularly beneficial in optimizing sales and ensuring the authenticity of COD orders, making it an indispensable tool for businesses reliant on COD.
Show less
Otp order verification
Abandoned cart messaging
Cod fees adjustment
Cod visibility control
Prepaid conversion

Advanced Helpdesk: FAQ builder, help center, support widget Show more

MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.
Show less
Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports
  • $6.99-$159.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
9.2
953 Reviews

WhatsApp Platform Including Automation, Abandoned Carts & Chat Show more

Dondy: WhatsApp Marketing+Chat is a powerful app designed to transform your marketing endeavors through the versatile platform of WhatsApp. With Dondy, businesses can effortlessly recover abandoned carts and dispatch revenue-boosting messages such as exclusive offers, reminders, and personalized, automated messages to their audience. The app’s user-friendly WhatsApp chat widget ensures instant and effective customer service, enhancing the overall customer experience. Companies can build custom WhatsApp communication flows based on real-time events and conditions, making engagement with customers more targeted and relevant. Whether through automatic or one-click cart recovery, Dondy helps businesses efficiently increase conversions. It enables businesses to reach and engage a large audience via bulk messaging and well-structured marketing campaigns. The installation is straightforward, requiring no coding and taking only one minute to go live, making it accessible for businesses of all sizes.
Show less
Easy installation
Whatsapp marketing campaigns
Automated abandoned cart recovery
Personalized messaging automation
Instant whatsapp chat widget
Live event-based flows
  • $9-$219 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.3
914 Reviews

Empower your business with order lookup & sales solutions. Show more

TrackingMore Order Tracking is a comprehensive shipment tracking solution with over a decade of expertise in the field, eliminating the "Where Is My Order" (WISMO) challenge. It offers seamless order syncing and real-time updates from more than 1,200 carriers worldwide, ensuring customers can track their shipments effortlessly on a multilingual interface. The app boosts engagement and sales by integrating discounts directly on the tracking page and in notification emails, while also enhancing conversion rates with accurate pre-sale and post-purchase estimated delivery dates. With 24/7 live support, it is an ideal tool for global businesses, allowing for automatic synchronization with platforms like PayPal. Features like tailored product recommendations and automated shipment status notifications improve customer satisfaction and reduce complaints. Additionally, the app includes a robust dashboard with analytics for deep insights into shipment and carrier performance, and it caters to dropshipping needs by managing shipping details discreetly.
Show less
Carrier integration
Multilingual tracking page
Proactive customer notifications
Estimated delivery dates
Dropshipping support
Automated order syncing
  • $9.9-$249 / Month
  • Free Plan Available
  • 1 Days Free Trial
8.1
1,629 Reviews

Create stylish forms with ease and in a matter of seconds. Show more

Hulk Form Builder is a versatile app designed to enhance your online store with custom forms, whether simple or complex. It offers a wide range of form types with seamless workflow integration, ensuring compatibility with the latest themes and incorporating Google reCaptcha to prevent fraudulent submissions. Users can customize every aspect of their forms, track UTM metrics, and enable multiple file and image uploads. The app stands out with its sleek design and impressive performance, maintaining full mobile responsiveness across devices. Advanced features like conditional and dynamic field logic allow for more personalized and aesthetically aligned forms. Additionally, Hulk Form Builder provides significant storage for file uploads and facilitates seamless integration with custom email domains and other apps.
Show less
Conditional logic
Multiple form types
Theme compatibility
Google recaptcha
Utm tracking
Mobile responsive
  • $4.99-$38 / Month
  • 10 Days Free Trial
  • Verified
9.1
749 Reviews

Preorder, Backorder, Coming soon product setup in 2 minutes. Show more

**Preorder Wolf | Pre order now** is a versatile app designed to help businesses manage customer expectations by allowing them to preorder products. This app enables you to set up preorders for specific items, variations, collections, or your entire product range, giving you flexibility in inventory management. It comes with features that enable conditional preorder options based on stock availability or incoming inventory, along with customizable start and end dates for preorder periods. You can configure the number of preorders you wish to accept and display delivery information on the product, cart, and checkout pages. Preorder Wolf is ideal for maintaining sales momentum when products are out of stock, generating buzz for upcoming releases, testing market demand for new products, managing made-to-order items, and supporting crowdfunding efforts. Best of all, it requires no coding or theme modifications, ensuring easy setup and 24/7 support to assist with any queries.
Show less
Conditional preorders
Inventory-based triggers
Flexible preorder management
Customer expectation management
Preorder date scheduling
Limit preorder quantities
  • $11-$179 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.2
146 Reviews

Upsell, Order Tracking, Track Order, Order Lookup, Tracker Show more

Ordertracker ‑ Track & Upsell is an intuitive app designed to enhance your store's order tracking capabilities by integrating a fully customizable order tracking page and a handy track order button on the order status page. It offers a comprehensive order lookup form that allows tracking regardless of the courier, and ensures clarity by replacing complex Chinese parcel tracking events and customs clearance events with generic phrases. This feature-rich app supports tracking from over 1200 couriers, providing detailed analytics for improved delivery times. The app not only simplifies the tracking process for customers but also aids store owners in optimizing shipping efficiency. With automatic order status masking for parcels originating from China, Ordertracker maintains seamless communication. It's an essential tool for businesses aiming to enhance shopper experience while boosting operational insights.
Show less
Customizable tracking page
Delivery analytics
Order lookup form
  • $19.99-$149.99 / Month
  • Free Plan Available
9
780 Reviews

Make revenue through returns, send automated labels & refund Show more

Return Prime: Exchange & Refund is a comprehensive solution for managing returns, exchanges, and refunds all in one place. This app streamlines the return process by allowing you to send return labels, facilitate in-store returns, and offer refunds via store credits, making the experience more efficient for both retailers and customers. With seamless integration of your preferred logistics and Warehouse Management System (WMS), Return Prime ensures a smooth and automated return operation. Transitioning from another returns app is hassle-free, positioning Return Prime as a forward-thinking choice for businesses. The app offers a customizable, customer-friendly return portal along with automated features like return label generation and replacement order creation on Shopify. Additionally, it supports multiple refund methods, including refunds to cards or gift cards, and promotes store credit incentives. With the ability to connect with over 30 apps and the option for custom integrations through API and webhooks, Return Prime is a versatile tool for modern retail businesses.
Show less
Automated return labels
In-store returns
Refund alternatives
Logistics integration
Seamless migration
Customizable portal

Quick and simple way to manage returns, exchanges and refunds Show more

Yanet: Returns and Exchanges is a versatile app designed to streamline the management of return and exchange requests for store owners. It offers a straightforward and efficient flow-based system, allowing businesses to handle customer requests with ease. Store owners can customize their return and exchange policies, adapting them to different products and situations to best fit their business needs. The app features an embedded public portal on the store's site, enabling customers to easily submit their requests and receive updates via email notifications. Customization options for the portal include text, banner, and color adjustments to align with your store's branding. Whether you're handling simple or complex returns, Yanet ensures a hassle-free experience for both store owners and customers, enhancing overall satisfaction and operational efficiency.
Show less
Email notifications
Customizable portal
Manage returns
Flow-based solution
Policy customization
Embedded public portal
  • $20-$59 / Month
  • 7 Days Free Trial
  • Verified
9.3
604 Reviews

Returns and exchanges, Return labels, Return policy, Refunds Show more

ParcelPanel Returns & Exchange by Channelwill is designed to streamline the returns process, transforming potential customer disappointments into new opportunities. This app provides a self-service return center, allowing customers to easily manage their returns with real-time email notifications for status updates and detailed shipping instructions. With the ability to generate return labels for international shipments, businesses can effortlessly manage returns and exchanges. Customizable return solutions encourage customers to opt for exchanges, helping to minimize lost sales. ParcelPanel empowers businesses to create a branded return experience through a dedicated return portal and personalized email notifications. It also offers various refund options, such as store credit and gift cards, and minimizes fraud with smart eligibility rules. Seamless integration with platforms like Sendcloud, Shippo, DHL, Shipstation, and FedEx, as well as QR code scan returns, ensures efficient returns management, while automated syncing with Shopify keeps everything up-to-date.
Show less
Real-time updates
Shopify integration
Self-service returns
Customized refunds
Custom return solutions
Branded return experience

Sales campaigns, abandoned carts, multi-agent inbox, and more Show more

WhatsApp Marketing & Broadcast by QuickReply.ai is an innovative app designed to streamline and enhance your marketing efforts through WhatsApp. It offers a centralized dashboard for running multiple campaigns, leveraging smart automations and chatbots to boost efficiency. The app helps businesses effectively Acquire, Convert, Delight, and Engage shoppers, thereby increasing sales. With features like personalized WhatsApp broadcast messages, automated abandoned cart recovery, order confirmations, and status notifications, it ensures continuous customer engagement. It also facilitates the conversion of Cash on Delivery (COD) orders to prepaid, minimizing non-delivery risks and frauds. Additionally, the app provides 24/7 customer support capabilities through chatbots, ensuring customers can always access assistance. This comprehensive tool empowers businesses to personalize their communication strategy and secure sales seamlessly.
Show less
Abandoned cart recovery
Status notifications
Order confirmation
Whatsapp campaigns
Cod to prepaid
24/7 customer support

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

View More
Scroll to Top