8.2
Seel Worry‑Free Purchase logo

Seel Worry‑Free Purchase

Develop by Seel
Free App

Add post-purchase guarantees for returns, shipping, and more

Issue resolution
Dashboard management
Return assurance
Green shipping
Post-purchase protection

About Seel Worry‑Free Purchase

Launched Jul 19, 2021

Categories

Built by Seel

Email :

[email protected]

Address

8 California St, Suite 400, SAN FRANCISCO, CA, 94111, US

Website Privacy policy FAQ
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Introduction Video

Description

Automate returns/exchanges and protect orders with real-time updates and comprehensive coverage.

Transform your post-purchase experience with Seel's complete solution for returns, exchanges, and order protection. Enable customers to easily submit returns through our Resolution Center with real-time order status updates. Boost sales with 7-day return protection and coverage for missing/damaged items. Perfect for merchants looking to reduce support workload and increase conversions. Handle everything from one dashboard - from returns to protection claims.

Transform your post-purchase experience with Seel's complete solution for returns, exchanges, and order protection. Enable customers to easily submit returns through our Resolution Center with real-time order status updates. Boost sales with 7-day return protection and coverage for missing/damaged items. Perfect for merchants looking to reduce support workload and increase conversions. Handle everything from one dashboard - from returns to protection claims. more
  • Increase conversion and customer satisfaction with order protections
  • Provide real-time order updates and protect your orders from shipping issues
  • One-stop for your customers to return or report order issues

Pros

  • Offers Return Assurance to increase conversions with a return option for final sale items
  • Provides Green Shipping Protection to offset carbon emissions and prevent costs from loss, damage, and shipping delays
  • Allows issues to be resolved quickly by customers with just a few clicks
  • Helps manage post-purchase problems through a single dashboard
  • Increases customer satisfaction and conversion with post-purchase guarantees
  • Makes deliveries carbon neutral while protecting orders from shipping mishaps
  • Reduces customer support tickets for final sale and shipping complaints

Cons

  • Users report issues with the app continuing to charge customers even after being turned off and disconnected
  • Customer support may be unhelpful, as per user feedback

Top Helpful Reviews

otrhat

Jan 01, 2025  on Shopify

We recently used Seel Worry-Free Purchase for our business, and we couldn’t be happier with the service. I have found that many of my customers choose this service, which protects my customers and has a positive impact on my business, increasing the conversion of my products and the trust in my website. I would like to recommend Seel to companies in the same field.

Rugsway US

Dec 16, 2024  on Shopify

Great! It’s made managing shipments so much easier. It’s fast, reliable, and offers great value for money. The software automatically calculates the insurance cost based on shipment details, and we’ve had no issues with claims. Great tool for anyone in logistics or shipping!

Las Sola

Dec 16, 2024  on Shopify

I’ve been using Seel for a while, and it has truly exceeded my expectations. The coverage options are comprehensive, offering peace of mind with every shipment. Additionally, the customer support is prompt and helpful, always ready to assist with any questions. Highly recommend this software for anyone looking for a reliable and efficient freight insurance solution!

louilyjewelry

Dec 16, 2024  on Shopify

We recently used Seel Worry-Free Purchase for our business, and we couldn’t be happier with the service. From the moment we signed up, the process was easy and straightforward. The coverage gave us peace of mind, knowing that our purchases were protected, and the claims process was incredibly smooth when needed. Their team was responsive and efficient, making sure everything was handled quickly and without hassle. It’s rare to find a service that makes such a difference in ensuring our transactions are secure, and we’re grateful to have found Seel. We highly recommend Seel Worry-Free Purchase to any business looking for reliable protection and excellent customer support. It’s truly a game-changer!

The HiFi Cat

Nov 24, 2024  on Shopify

No claim, I plan to uninstall your app, I pay hundreds of dollars every month, but there is no guarantee. No one responded after the sale. I didn't get any reply to my appeal, but I kept withholding money. Terrible.I've written ten emails to support them, and I haven't gotten any response. Their support services are terrible.

Undersummers

Aug 25, 2024  on Shopify

I can't get this app to stop charging my customers despite it being turned off and disconnected. Customer support is not helping either. User beware.

Christines Upscale Resale

Jul 01, 2024  on Shopify

Only been using for a short time. Couple of customers did not understand and checked it in error. May be the way displayed on site. Gave myself a one-year trial period to see how it works but no really complaints so far.

Brave Wolf Customs

Jul 01, 2024  on Shopify

Seel has been great for my business. I sell products that aren't really appropriate to return once a customer has used them. For example, if they remove decals from the backing and install them before changing their mind and putting them back on the backing.... Previously customers would try to send those back to me for a refund. There's no way I could sell it to another customer so it would be a loss for me every time that happened. Now with Seel, I've been able to update my return policy so that returns are only available if the customer purchases the Seel Return Protection at checkout. AND, if someone does want to initiate a return, that's work I don't have to do anymore since it goes through Seel.

23carat

Jun 30, 2024  on Shopify

Overall, we've had a great experience using Seel and would recommend it to other vendors. The team is responsive and solution-oriented when facing any issues, and the process is straight forward.

Christina's Coffee

May 29, 2024  on Shopify

Merchant support is the worst. Over 4 months for a simple request to be completed/updated after repeated promises and in the end, they never did. But somehow they were quick (less than 4 days) to respond to my email for their removal from my store. If merchant support is this way, I can imagine the customer support and didn't want to take the chance.

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