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Seel Worry‑Free Purchase logo

Seel Worry‑Free Purchase

Develop by Seel
Free plan available

Add post-purchase guarantees for returns, shipping, and more

Issue resolution
Dashboard management
Return assurance
Green shipping
Post-purchase protection

About Seel Worry‑Free Purchase

Launched Jul 19, 2021

Categories

Built by Seel

Email :

[email protected]

Address

8 California St, Suite 400, SAN FRANCISCO, CA, 94111, US

Website Privacy policy FAQ Document
Kefi: Product Bundle Builder logo
(15 Reviews)
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Introduction Video

Description

Automate returns/exchanges and protect orders with real-time updates and comprehensive coverage.

Transform your post-purchase experience with Seel's complete solution for returns, exchanges, and order protection. Enable customers to easily submit returns through our Resolution Center with real-time order status updates. Boost sales with 7-day return protection and coverage for missing/damaged items. Perfect for merchants looking to reduce support workload and increase conversions. Handle everything from one dashboard - from returns to protection claims.

Transform your post-purchase experience with Seel's complete solution for returns, exchanges, and order protection. Enable customers to easily submit returns through our Resolution Center with real-time order status updates. Boost sales with 7-day return protection and coverage for missing/damaged items. Perfect for merchants looking to reduce support workload and increase conversions. Handle everything from one dashboard - from returns to protection claims. more
  • Increase conversion and customer satisfaction with order protections
  • Provide real-time order updates and protect your orders from shipping issues
  • One-stop for your customers to return or report order issues

Pros

  • Offers Return Assurance to increase conversions with a return option for final sale items
  • Provides Green Shipping Protection to offset carbon emissions and prevent costs from loss, damage, and shipping delays
  • Allows issues to be resolved quickly by customers with just a few clicks
  • Helps manage post-purchase problems through a single dashboard
  • Increases customer satisfaction and conversion with post-purchase guarantees
  • Makes deliveries carbon neutral while protecting orders from shipping mishaps
  • Reduces customer support tickets for final sale and shipping complaints

Cons

  • Users report issues with the app continuing to charge customers even after being turned off and disconnected
  • Customer support may be unhelpful, as per user feedback

Top Helpful Reviews

Wakyme

May 25, 2025  on Shopify

A must-have for Shopify stores! Super easy setup, no coding needed. Customers love the order protection (covers damage, lost packages, delays)—reduced chargebacks and higher conversions instantly. The self-service claims cut our support tickets in half. Plus, their team replies lightning-fast with custom solutions. Saw a 10% sales boost on high-ticket items. Worth every penny!

Belffin

May 25, 2025  on Shopify

It makes returns and exchanges super easy for our customers, and they love to feel protected in case anything gets lost or damaged. Really helps build trust and has even helped improve our sales. Plus, it saves our support team a lot of time. Definitely a great tool if you want to keep customers happy and make post-purchase smoother!

TwoTrees Official Shop

May 21, 2025  on Shopify

While our peers are all competing on price, we rely on Seel to secure our trust! When the customer saw that someone would compensate for the lost package, they no longer hesitated to place an order. The customer service girl finally doesn't have to quarrel with the Courier company every day. hhh Access to Seel data for three months: Logistics dispute working hours: 67% The return rate of goods with insurance labels is 22% Customer service satisfaction rate ↑40% Technical solutions are the true blue ocean!

Missheel

May 21, 2025  on Shopify

After using SEEL, it helps our store a lot, increases the conversion rate of our store, customers order more; customer experience is better, and solves the problem of no compensation for the loss of logistics and transportation in a timely manner; the customer's repurchase increases, and more trust in our store.

TaoSave

May 13, 2025  on Shopify

I installed it but haven't tried it, but the interface is easy navigate and it seems like a good solution for package protection

BRILLIANT CARATS

Apr 15, 2025  on Shopify

Seel Worry-Free Purchase is a must-have app for Shopify stores! Customers love the added security, and the setup was effortless. It’s a win-win for both merchants and buyers!

Krista Anne's Boutique

Apr 14, 2025  on Shopify

We have been using Seel for a while now and it has been great to offer this feature to our customers. I do believe that it has resulted in additional sales as well. We had a couple of issues and each time Bianca was amazing to go above and beyond to help us through them. Very much appreciated!

Joyscraft

Apr 07, 2025  on Shopify

真的非常棒,解决了我们退换,还有包裹被盗的风险,这样就可以无忧发货啦

WEIZE

Apr 07, 2025  on Shopify

It’s great to know that loss, damage, theft, and delivery issues are covered without needing to go through a complicated claims process for the customers. Highly recommend adding Worry-Free Purchase!

InfinityDress.co.uk

Mar 13, 2025  on Shopify

Seel Worry-Free Purchase is a fantastic addition to our Shopify store. It provides customers with peace of mind by offering order protection, reducing disputes and chargebacks. The integration is seamless, and the setup is straightforward. The customer service team is responsive and helpful, ensuring a smooth experience for both merchants and shoppers. Highly recommended for businesses looking to enhance buyer confidence and improve post-purchase satisfaction!

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