This is an excellent value-added service, and we have enjoyed a very pleasant cooperation with them. For every ten products I sell, I usually manage to upsell seven to eight "xCotton" service packages along with them, which has significantly increased my average transaction value. I am very much looking forward to our continued cooperation with them in 2026.

Highly recommend this app, as it reduces the number of people disputing lost parcels, changes the theme for each festival, and provides very attentive service.

Seamless integration and a smooth claims process. It has drastically reduced post-purchase disputes for us.

The insurance services are comprehensive and well-thought-out. The support staff respond quickly and are very helpful, enabling swift issue resolution. The user experience has been excellent so far！

The value of the xCotton Shipping Guarantee service extends beyond resolving individual disputes. By systematically handling a large volume of logistics disputes, it provides us with valuable operational data and risk profiles. Its efficient processing not only immediately reassures consumers and reduces our operating costs and after-sales pressure, but also transforms these "problem scenarios" into analyzable "decision-making bases.

The app integrates seamlessly with our store. The shipping insurance gives both customers and merchants peace of mind, and the support team is very responsive.

Since offering insurance at checkout, we've seen a noticeable increase in average order value. A no-brainer for sales!

This is a great app. The staff are very responsible, patient, and helpful, and they actively resolve any issues that arise. They also release special themes for holidays, which are very attractive. It's definitely an app worth downloading.

Good! Through proactive guarantees and professional dispute resolution capabilities, it transforms potential customer friction into an opportunity to demonstrate reliability.

It's a very practical plug-in. It has made customers less worried about some issues and increased the number of sales we make before customers leave.