7.7
Yanet: Returns and Exchanges logo

Yanet: Returns and Exchanges

Develop by Yanet
Free App

Quick and simple way to manage returns, exchanges and refunds

Email notifications
Customizable portal
Manage returns
Flow-based solution
Policy customization
Embedded public portal
16 Reviews
7.7

About Yanet: Returns and Exchanges

Launched Apr 07, 2023

Categories

Built by Yanet

Email :

[email protected]

Address

Tu Hiep, Thanh Tri, Hanoi, 100000, VN

Website Privacy policy

Description

Create and manage all return and exchange requests in an app. Embedded portal for customer included.

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! more
  • Submit and manage return and exchange requests clearly at different steps.
  • Different policies and rules can be created and applied for different products.
  • An easy-to-use embedded portal allows customers to submit requests quickly.
  • Customers always get updated via email at each step of the request.
  • We support edit text, banner and colors of the portal to match your style.

Pros

  • Quick and clear flow-based solution for managing returns and exchanges
  • Ability to create customized return and exchange policies for different products and situations
  • Embedded public portal for easy request submission by customers
  • Email notifications keep customers updated at each step of the request
  • Support for customizing portal text, banner, and colors to match store style

Cons

  • Customization options for the portal might require contacting support, which can be inconvenient
  • Potential complexity in managing multiple different policies and rules
  • Dependency on email notifications may not suit all customers' preferences

Rating And Reviews

Lunatu Boutique

Nov 14, 2024  on Shopify

Amazing

Dina Vierny Dev

Nov 03, 2024  on Shopify

Great support team ;)

La Ramon

Oct 30, 2024  on Shopify

esay and simple

TacT Lifestyle

Oct 24, 2024  on Shopify

Great help by alex, this app is actually a lifesaver! And lastly it is pretty important to have such apps that actually helps its users!

Go For Fit

Oct 24, 2024  on Shopify

This app is excellent for what it offers. A few things that could be improved include The email notification, as it is a bit hard to set up. More Return and Refund Method options, like store credit, flat rate return fees, etc. While there is room for improvement, it has all the basics to manage returns and exchanges for your shop. Great app!

Lèamyn

Oct 21, 2024  on Shopify

great app and management team really friendly helps you through every step

Vibrokart

Oct 13, 2024  on Shopify

No problem so far

Wagdo Fashion

Oct 13, 2024  on Shopify

good app for return and exchange app

R-MAT

Oct 11, 2024  on Shopify

Thanks a lot

Lookandadorn.com

Oct 10, 2024  on Shopify

GREAT APP

Show more reviews

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