This is a great app still has glitches but the team are willing to help. All my issues are sorted out super quick. Tracy and the team has been great.

An Amazing App with Even Better Support! My experience with Yanet: Returns and Exchanges has been too good. For a free app, the amount of value it provides is truly remarkable. It's incredibly helpful and has made managing returns and exchanges so much easier. What really makes this app stand out, though, is the phenomenal customer support, specifically from Tracy. On every occasion I've had a question or a problem, Tracy has been exceptionally responsive and helpful. She provides clear, effective solutions and genuinely understands the issues at hand. This level of dedicated support is rare and makes a huge difference. Thank you, Tracy, for making an already great app an absolutely outstanding experience! Highly recommended.

Yanet has streamlined my return and exchange process like no other app. It's intuitive, customizable, and packed with features. Customer support is nice, specifically Alex. Perfect for boosting post-sale efficiency and keeping customers happy.

I have been trying to find an app that solves the returns and exchange issue. Unfortunately other apps arent as intuitive as this one. While integration with the shipping providers is limited right now but i am hopeful that they will add more shipping providers as they grow. Additionally, customer support is top notch. Alex from the team is really helpful. 5 starts to him

Smooth Returns + Excellent Support! Yanet: Returns and Exchanges has made handling return and exchange requests on my Shopify store so much easier. The interface is clean, and the setup was straightforward — exactly what I needed to simplify my post-sale process. A special shoutout to Alex from the support team! He was incredibly responsive and helpful when I had a few setup questions. He guided me patiently and made sure everything was running perfectly. Truly appreciate the excellent customer service. If you're looking for a reliable, free returns app with solid support, I highly recommend Yanet!

The app is good, all the features are free and are typically paid for on other apps. Alex guided me to setup things. Thanks

I had a query regarding the app and reached out to the support team. I was assisted by Alex, who was extremely professional, patient, and helpful throughout the entire process. Not only did Alex understand my issue quickly, but they also resolved it in a timely and efficient manner. The way Alex handled the situation truly reflects the commitment this app team has towards customer satisfaction. The support was smooth, clear, and reassuring. Thanks to Ales, everything is now working perfectly! Highly recommend this app — both for its functionality and the amazing support behind it.

Alex was an amazing help! He was super fast in responding and answered all of my inquiries. I strongly recommend this app for those who want a seamless return/exchange experience for their customers.

Yanet has made handling returns and exchanges so much smoother on our Shopify store. The setup was simple, and the interface is super intuitive. Big thanks to Alex for the excellent support – really responsive and helpful!

Appreciated the support from Alex. His response was quickly and full of needed information. Strongly recommend this app for those who want to perform the returns and exchanges on your own sites.