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Yanet: Returns and Exchanges logo

Yanet: Returns and Exchanges

Develop by Yanet
  • Built for Shopify
  • Free plan available

    Quick and simple way to manage returns, exchanges and refunds

    Email notifications
    Customizable portal
    Manage returns
    Flow-based solution
    Policy customization
    Embedded public portal

    About Yanet: Returns and Exchanges

    Launched Apr 06, 2023

    Categories

    Built by Yanet

    Email :

    [email protected]

    Address

    Tu Hiep, Thanh Tri, Hanoi, 100000, VN

    Website Privacy policy
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    Description

    Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.

    Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!

    Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! more
    • Submit and manage return and exchange requests clearly at different steps.
    • Different policies and rules can be created and applied for different products.
    • An easy-to-use embedded portal allows customers to submit requests quickly.
    • Customers always get updated via email at each step of the request.
    • We support edit text, banner and colors of the portal to match your style.

    Pros

    • Quick and clear flow-based solution for managing returns and exchanges
    • Ability to create customized return and exchange policies for different products and situations
    • Embedded public portal for easy request submission by customers
    • Email notifications keep customers updated at each step of the request
    • Support for customizing portal text, banner, and colors to match store style

    Cons

    • Customization options for the portal might require contacting support, which can be inconvenient
    • Potential complexity in managing multiple different policies and rules
    • Dependency on email notifications may not suit all customers' preferences

    Top Helpful Reviews

    De Soto Sport

    Mar 20, 2025  on Shopify

    Anita was very helpful with navigating the email setting so that I can create a customized response per email approval.

    iTasbih Faith

    Mar 15, 2025  on Shopify

    BIG 5 STARS FOR ALEX! He helped me amazingly and also has a great sense of humor. The app looks fantastic and is very easy to use. I immediately ran a test, and everything works perfectly! Very happy with the app—thanks again, Alex!

    MDUK Shop

    Mar 08, 2025  on Shopify

    First time setting up the app, Alex was quick and helpful in assisting me. I am hoping this makes my returns process infinitely easier.

    JEREMY BOUEILH

    Mar 07, 2025  on Shopify

    Thanks for your quick and responsive assistance. Special thanks to Tracy. Experience so far has been good with Yanet app, it's been easy to use and to setup and tutorial is very helpful.

    OMAJ

    Mar 06, 2025  on Shopify

    Très bonne app, toutes les fonctionnalité de retour disponibles et customizables, service client très réactif

    Kiggle

    Mar 05, 2025  on Shopify

    This is a great app, the integration was quick and customer support replied instantly and cleared all my doubts.

    Avyarna

    Mar 04, 2025  on Shopify

    Thank you, Alex! for helping me to set up this application in my store and unlocking all the free features

    Moody Collective

    Mar 04, 2025  on Shopify

    Downloaded app and had it linked to my website in minutes. Really easy to use and Alex was great a helping sort a small glitch and supp ort me through adding the app to my website.

    both paris

    Mar 03, 2025  on Shopify

    Great support from Yanet, especially Alex, who assisted us promptly. So far, the app has been quite effective in solving our problems.

    Midnight Myth

    Mar 01, 2025  on Shopify

    Super easy return app that's also customizeable. I've tried others and this is my favorite. Works great and gives customers the option to return or exchange. AMAIZNG customer support, shout out to Anita! Thanks again team!

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