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Yanet: Returns and Exchanges logo

Yanet: Returns and Exchanges

Develop by Yanet
  • Built for Shopify
  • Free plan available

    Quick and simple way to manage returns, exchanges and refunds

    Email notifications
    Customizable portal
    Manage returns
    Flow-based solution
    Policy customization
    Embedded public portal

    About Yanet: Returns and Exchanges

    Launched Apr 06, 2023

    Categories

    Built by Yanet

    Email :

    [email protected]

    Address

    Tu Hiep, Thanh Tri, Hanoi, 100000, VN

    Website Privacy policy
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    Description

    Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.

    Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!

    Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! more
    • Submit and manage return and exchange requests clearly at different steps.
    • Different policies and rules can be created and applied for different products.
    • An easy-to-use embedded portal allows customers to submit requests quickly.
    • Customers always get updated via email at each step of the request.
    • We support edit text, banner and colors of the portal to match your style.

    Pros

    • Quick and clear flow-based solution for managing returns and exchanges
    • Ability to create customized return and exchange policies for different products and situations
    • Embedded public portal for easy request submission by customers
    • Email notifications keep customers updated at each step of the request
    • Support for customizing portal text, banner, and colors to match store style

    Cons

    • Customization options for the portal might require contacting support, which can be inconvenient
    • Potential complexity in managing multiple different policies and rules
    • Dependency on email notifications may not suit all customers' preferences

    Top Helpful Reviews

    Dolce Femme

    Sep 17, 2025  on Shopify

    I haven’t used the app fully yet, but the setup was smooth and the interface is clean. It seems like a great solution for handling returns, especially for a large business.

    Australian Geographic

    Sep 16, 2025  on Shopify

    Alex was fantastic at solving my problems super quickly! the app lets you customise so much I can't believe it's free!

    PollyTips

    Sep 15, 2025  on Shopify

    I needed help with something, and Alice assisted me very quickly. I was pleasantly surprised by how fast I received a reply, and I’m very satisfied!

    Dazzle Me Dancewear

    Sep 11, 2025  on Shopify

    Alex was helpful in removing the Branding Label in the widget, still setting up the app but it appears to be great so far!

    SIMPLES LENTE

    Sep 10, 2025  on Shopify

    This APP has many great features that work seamlessly. Alex from the support team was very fast and helpful, providing immediate assistance with all the requests needed

    Amuze

    Sep 08, 2025  on Shopify

    Alex helped me in the configuration and he also removed the Branded Label in the widget. Amazing app and super helpful!

    Allocate India

    Sep 08, 2025  on Shopify

    This App has many great features and customization options. And great support team, for quickly resolving any queries. Special thanks to Alex for helping me out promptly and explaining thoroughly.

    Auruvo

    Sep 08, 2025  on Shopify

    Alex was great! He solved my issue very quickly. I also really like the UI design of the return page — the placement of the images is just perfect, and I enjoy using it a lot.

    Scar Hawk Nation

    Sep 07, 2025  on Shopify

    Anita seemed to be very helpful, this app is amazing and very easy to manage setting rules and user-friendly. Its a all in one return and exchange app for shopify.

    backspaced

    Sep 05, 2025  on Shopify

    Great support, thanks to Anita, Alice and Alex from their customer support team. Amazing features are offered as part of their free-to-use plan, which is very helpful for startups like ours.

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