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Showing 1 to 20 of 110 Apps
  • $19.99-$199 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
9.4
1,730 Reviews

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Chatty: Livechat Helpdesk, FAQ, is a comprehensive customer support tool designed to enhance e-commerce experiences by integrating a smart chat box with live chat capabilities, FAQs, and order tracking. Available 24/7 with automated responses and WhatsApp support, Chatty ensures users receive quick and effective assistance, leading to improved user satisfaction and higher conversion rates. The app prioritizes trust-building, offering personalized "Contact Us" options that not only reduce support time but also minimize cart abandonment. Its seamless integration allows for instant order tracking and swift resolution of queries, catering to urgent customer needs. Furthermore, Chatty supports Shopify stores by managing FAQs easily with stunning themes and categorized questions. With various contact methods like WhatsApp, phone calls, and Messenger, Chatty ensures seamless 24/7 customer support for e-businesses.
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Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
  • $19-$249 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.3
462 Reviews

Advanced Helpdesk: FAQ builder, help center, support widget Show more

MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.
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Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports
  • $7.99-$49.99 / Month
  • Free Plan Available
9.1
129 Reviews

Create FAQ pages or accordions instantly with AI & drive sales Show more

BetterFAQ - Product FAQ Builder is an innovative app designed to enhance your store's help center by seamlessly integrating frequently asked questions to address customer queries efficiently. Harness the power of AI to craft concise and informative FAQs, accelerating your content creation process to significantly decrease support tickets. With an intuitive drag-and-drop FAQ builder, you can easily design your FAQ page to align with your store’s brand aesthetics, including color, font, and style, ensuring a cohesive customer experience. The app allows for seamless integration of FAQs on any product page, effectively engaging visitors and converting them into customers. Enjoy the convenience of exporting or importing FAQ data, allowing you to systematically build and organize your customer service center without hassle. Transform your customer support with individual product FAQs, promising a tailored and dynamic approach to customer interactions. Experience a smarter way to manage customer inquiries by leveraging AI-driven solutions with BetterFAQ.
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Drag & drop builder
Ai content creation
Product-specific faqs
Flexible design
Create faq pages
Export & import faqs
  • $5.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
41 Reviews

Build FAQ & Documentation pages for your store & boost sales. Show more

BetterDocs Knowledge Base is an innovative app designed to simplify the creation of FAQ and documentation pages for your store. This versatile helpdesk solution allows you to seamlessly integrate responsive product FAQs and an Instant Answer widget, enhancing customer interaction and satisfaction. The app includes a robust Analytics tool, enabling you to assess and refine your knowledge base's performance over time. Additionally, it features quick order-tracking and feedback collection capabilities to optimize customer service and experience. The app’s powerful integration with WhatsApp and Messenger supports live chat functionality, providing real-time communication between you and your customers. BetterDocs also offers an automatic Magic AI Autowrite feature to generate FAQs and documentation instantly, streamlining the content creation process. Overall, BetterDocs is a comprehensive tool to elevate your online customer support and engagement.
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Order tracking
Whatsapp integration
Live chat
Feedback collection
Messenger integration
Analytics tool
  • $9.9 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.2
84 Reviews

Show description of selected variant, add accordions/tabs, etc Show more

Variant Descriptions King is a versatile app designed to enhance the presentation of product information on your online store. It allows you to display detailed descriptions specific to each product variant, such as size chart info, color details, care instructions, and technical specifics. The app helps in organizing extensive product descriptions into neat tabs or collapsible accordions, improving the customer experience by making information easily accessible and visually appealing. You can seamlessly add these features to any page or theme section in your store, including FAQ pages, Returns & Privacy Policy sections, Shipping Info pages, and more. This not only optimizes the browsing experience for customers but also aims to boost sales, reduce product returns, and lessen customer support inquiries. The app is compatible with all themes and offers customization options to match your store's unique aesthetic. Whether you're looking to enhance product details or streamline store information, Variant Descriptions King provides a comprehensive solution for presenting organized and engaging content.
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Mobile responsive
Customizable appearance
Variant descriptions
Tabs/accordions
Universal theme compatibility
  • $19.99-$999 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
5 Reviews

Automate customer support with AI-powered chatbot and unified communication.

  • $5.99 / Month
  • 7 Days Free Trial
9.1
3 Reviews

Instant FAQs on product pages to boost sales and customer satisfaction.

Organize your FAQ into an easy-to-use format

No coding required
Category management
Search functionality
Unlimited faqs
Faqs organization
Stunning themes

Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.
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Real-time updates
Customizable widget
Order tracking integration
Custom tracking links
Email contact form
Self-service support

Build a help center with unlimited FAQs to reduce support time Show more

RT: Instant FAQ, Help Center is a powerful tool designed to streamline customer support and enhance user satisfaction by providing instant answers to common queries. This app allows businesses to effortlessly create and manage an unlimited number of FAQs on their website, ensuring that customers can find the information they need without delay. By reducing uncertainty, the app fosters trust and purchase confidence, potentially boosting sales. Additionally, the integration with popular messaging platforms like WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo, provides customers with multiple channels for obtaining support, enhancing their overall experience. With its user-friendly interface, RT: Instant FAQ, Help Center makes it easy for businesses to maintain an up-to-date and effective help center, ensuring swift and accurate customer interactions. This tool is ideal for companies looking to improve customer engagement and streamline their support processes.
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Quick setup
Unlimited faqs
Integrated chats
  • Free Plan Available
9.1
2 Reviews

"Streamline support with customizable, mobile-friendly FAQ management." Show more

BS FAQs is a cutting-edge FAQ management app designed to enhance customer support by providing instant answers. This tool allows businesses to customize FAQ designs effortlessly, ensuring they align perfectly with their brand identity. Its seamless integration means FAQs can be displayed anywhere, all while maintaining a responsive design that guarantees an optimal mobile-friendly experience. Users will appreciate the intuitive side navigation and grouping features, which make finding information straightforward and efficient. With flexible font customization and a hassle-free, no-code setup, BS FAQs empowers businesses to quickly streamline support and elevate customer engagement. Get started in minutes and see the difference in your customer interaction and satisfaction metrics.
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Customizable design
Intuitive navigation
No-code setup
Mobile-friendly interface
Simple integration
  • $19.99 / Month
  • 7 Days Free Trial
6.7
18 Reviews

Help center: Faq page & Faq tabs to cut down on support email. Show more

FAQ Page & Help Center HQ is a dynamic app designed to enhance customer support by providing immediate answers from a comprehensive Frequently Asked Questions (FAQ) and Q&A page. By leveraging an effective help center, businesses can address numerous customer queries, reducing the need for direct email communication. This innovative tool collects valuable satisfaction data, enabling businesses to identify which questions need better answers and uncover what's causing customer dissatisfaction. HelpHQ features insta-search functionality, delivering instant answers as users type their questions, further improving the user experience. Its powerful editor simplifies the creation of help articles and FAQ pages, while customization options ensure the FAQ page aligns perfectly with a brand's aesthetic. Seamlessly integrated into a familiar dashboard, HelpHQ also collects customer feedback through simple emoji interactions, providing insightful data to continuously refine support content.
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Seamless integration
Customer feedback
Insta-search answers
Powerful editor
Customizable faq
  • $9.99-$99.99 / Month
  • Free Plan Available
  • New
9.1
1 Reviews

AI-powered FAQ generation tool for SEO, AEO, and GEO optimization.

  • Free Plan Available
  • 3 Days Free Trial
9.1
2 Reviews

"Create customizable FAQs on Shopify for improved customer support and trust."

  • $5 / Month
  • 7 Days Free Trial
9.1
168 Reviews

Accordion tabs for your Product Description or FAQ page Show more

EasySlide Accordion Tabs & FAQ is a versatile app designed to enhance your online store by converting lengthy content into easy-to-navigate accordion tabs. This app enables you to effortlessly set up a FAQ page by adding questions and answers directly to your page content, which are then transformed into accordion style tabs. Simplify your product descriptions by replacing long texts with accordion widgets, offering an organized and user-friendly experience for your customers. You can create description-based tabs or static panels that can be assigned to all products, specific collections, or individual products, saving you valuable time. The app also supports additional functionalities such as integrating reviews, size guides, and third-party applications. Fully compliant with WCAG 2.0/Section 508 standards, EasySlide ensures accessibility for all users. Streamline your store's content with customizable accordion tabs to improve navigation and enhance your customers' browsing experience.
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Third-party app integrations
Wcag compliant
Faq page creation
Accordion widgets
Product description tabs
Static panels
  • $3.49 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
1 Reviews

Create a FAQ page and FAQ sections that are fully customizable Show more

ET Help Center & FAQ Page is an intuitive app designed to streamline the creation of accordion-style FAQ sections for your e-commerce store. Whether you're looking to enhance a specific page with detailed questions and answers or develop a comprehensive FAQ page, this app offers a quick and hassle-free solution. It allows you to easily customize the design to match your store's branding, ensuring a seamless integration with your existing website style. With ET Help Center & FAQ Page, you receive a simple code snippet, eliminating the need for extensive coding knowledge. This flexibility not only allows you to arrange FAQs wherever needed on your site but also ensures a user-friendly experience for your customers. Bringing clarity and organization to your customer service strategy has never been easier with this versatile app.
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Customizable sections
Easy navigation
Create faq page
Help user queries
Increased self-service
  • $99-$499 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
9 Reviews

AI chat assistant for seamless shopping and automated customer support. Show more

Angle: AI Store Agent revolutionizes your e-commerce platform by integrating a sophisticated AI-driven shopping assistant. It enhances the customer experience by allowing shoppers to find products using simple, natural language queries, making it as intuitive as having a conversation. This app efficiently handles frequently asked questions regarding shipping, returns, and store policies, thereby reducing the need for time-consuming manual responses from your support team. Angle not only streamlines customer interactions but also keeps them informed about the latest deals, offers, and store policies. Its seamless integration ensures that it blends effortlessly with your store’s existing design, preserving the aesthetic while enhancing functionality. This ultimately leads to increased conversions and a more engaging shopping experience for your customers.
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Seamless store integration
Faq automation
Instant customer support
Ai-powered shopping
Natural language search
Policy information updates
  • $4.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
(3.8/5)
21 Reviews

Create FAQ page for your store to reduce hassle for customers Show more

Enorm FAQ Page & Product FAQs is a versatile app designed to streamline the creation and management of frequently asked questions on your online store. With the FAQ & Accordions PRO feature, users can effortlessly create both single and multiple FAQ sections within minutes, customizing the design to suit their store's aesthetic by adjusting colors, font sizes, and adding images for a polished look. The app allows for easy installation of FAQs on any page, including product pages, by simply embedding a code at the desired location. This customization extends to choosing different colors for questions and answers, enhancing readability and user experience. An informative FAQ section on the product page can significantly aid customers by answering common queries related to the product, store policies, and shipping, potentially reducing customer support requests. Additionally, the app is fully responsive, ensuring that your FAQs are clearly displayed and accessible on all devices, providing a consistent user experience across platforms.
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Responsive layout
Create faqs instantly
Customizable design options
Embed on any page
Install on product pages
  • $3.84-$98.99 / Month
  • Free Plan Available
7.7
39 Reviews

Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.
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Mouse-over effects
Search bar
Customizable faqs
Seo-optimized
Media support
Half-width sections
  • $10 / Month
  • Free Plan Available
  • 7 Days Free Trial

Enhance customer engagement with interactive Q&A on product pages. Show more

WBL - Q&A Pro is a dynamic app designed to enhance the shopping experience by allowing customers to ask questions directly on product pages. This feature enables merchants to provide quick and precise answers, thereby increasing customer engagement and fostering trust through timely responses to pre-purchase concerns. The app's admin panel allows merchants to efficiently manage and reply to inquiries, display public answers to assist other shoppers, and minimize repetitive questions. It is especially beneficial for stores offering detailed or customizable products, promoting an interactive and informative shopping environment. Additional features include email notifications for new questions and answers and the ability to moderate and approve questions before they are published, ensuring that accurate information is shared. Overall, WBL - Q&A Pro is a vital tool for merchants aiming to enhance customer interaction and streamline communication.
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Email notifications
Admin panel management
Interactive q&a
Public answer display
Question moderation

Shopify FAQ apps are an invaluable asset for e-commerce businesses looking to enhance their operational efficiency and customer satisfaction. By integrating these apps, businesses can streamline workflows, provide exceptional support, and ultimately drive growth through improved customer engagement and loyalty. Explore our curated list of FAQ apps to find the perfect solution for your Shopify store to elevate your brand's shopping experience.

Ready to enhance your customer support? Browse through the listed Shopify FAQ apps in this category and discover the tools that can help propel your business forward.

Frequently Asked Questions (FAQ)

1. What are Shopify FAQ apps?

Shopify FAQ apps are applications designed to help online store owners create and manage a Frequently Asked Questions section on their website. This can help reduce customer inquiries by providing instant answers to common questions.

2. How can FAQ apps improve customer experience?

FAQ apps improve customer experience by offering quick and easy access to information, reducing the need for customers to contact support for basic queries. This provides a smoother, more efficient shopping experience.

3. Can FAQ apps help increase sales?

Yes, FAQ apps can indirectly boost sales by reducing friction in the buying process. When customers find answers to their questions quickly, they are more likely to complete their purchases.

4. Are there customizable FAQ apps for Shopify?

Many Shopify FAQ apps offer customizable design elements, allowing you to match the FAQ section's appearance to your store's branding, providing a seamless and professional look.

5. How do FAQ apps integrate with my existing Shopify store?

FAQ apps usually integrate with Shopify through a simple app installation process, making it easy to set up and manage FAQs directly from your store's admin panel.

6. Do these apps offer analytics to track performance?

Some Shopify FAQ apps include analytics features that allow you to track which questions are most viewed or most helpful, enabling you to refine and optimize your FAQs over time.

7. Are there multilingual FAQ apps available?

Yes, certain FAQ apps support multiple languages, which is essential for businesses with a global customer base, ensuring all your customers have access to the information they need.

8. What support do FAQ apps provide?

Most FAQ apps offer support via documentation, customer service, and community forums to assist with any questions or issues you might encounter during usage.

9. Can I test an FAQ app before committing?

Many FAQ apps offer a free trial or a freemium version, allowing you to test the app's features and benefits before making a purchasing decision.

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