Shopify faq apps 2025

Chatty AI Chatbot & Live Chat

$19.99-$199 / Month

9.4

1,624 Reviews

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Chatty: Livechat Helpdesk, FAQ, is a comprehensive customer support tool designed to enhance e-commerce experiences by integrating a smart chat box with live chat capabilities, FAQs, and order tracking. Available 24/7 with automated responses and WhatsApp support, Chatty ensures users receive quick and effective assistance, leading to improved user satisfaction and higher conversion rates. The app prioritizes trust-building, offering personalized "Contact Us" options that not only reduce support time but also minimize cart abandonment. Its seamless integration allows for instant order tracking and swift resolution of queries, catering to urgent customer needs. Furthermore, Chatty supports Shopify stores by managing FAQs easily with stunning themes and categorized questions. With various contact methods like WhatsApp, phone calls, and Messenger, Chatty ensures seamless 24/7 customer support for e-businesses.

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Order tracking

Whatsapp integration

24/7 automation

Faq management

Faq popups

Personalized contact

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Moose: AI Chatbot & Live Chat

9.4

408 Reviews

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Advanced Helpdesk: FAQ builder, help center, support widget Show more

MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.

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Faq builder

Help center templates

Support ticket management

Customizable help widget

Efficient helpdesk workflow

Insightful performance reports

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Variant Descriptions King

$9.9 / Month

9.2

81 Reviews

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Show description of selected variant, add accordions/tabs, etc Show more

Variant Descriptions King is a versatile app designed to enhance the presentation of product information on your online store. It allows you to display detailed descriptions specific to each product variant, such as size chart info, color details, care instructions, and technical specifics. The app helps in organizing extensive product descriptions into neat tabs or collapsible accordions, improving the customer experience by making information easily accessible and visually appealing. You can seamlessly add these features to any page or theme section in your store, including FAQ pages, Returns & Privacy Policy sections, Shipping Info pages, and more. This not only optimizes the browsing experience for customers but also aims to boost sales, reduce product returns, and lessen customer support inquiries. The app is compatible with all themes and offers customization options to match your store's unique aesthetic. Whether you're looking to enhance product details or streamline store information, Variant Descriptions King provides a comprehensive solution for presenting organized and engaging content.

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Mobile responsive

Customizable appearance

Variant descriptions

Tabs/accordions

Universal theme compatibility

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StoreFAQ‑ Product FAQ Builder

$7.99-$49.99 / Month

8.5

118 Reviews

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Create FAQ pages or accordions instantly with AI & drive sales Show more

BetterFAQ - Product FAQ Builder is an innovative app designed to enhance your store's help center by seamlessly integrating frequently asked questions to address customer queries efficiently. Harness the power of AI to craft concise and informative FAQs, accelerating your content creation process to significantly decrease support tickets. With an intuitive drag-and-drop FAQ builder, you can easily design your FAQ page to align with your store’s brand aesthetics, including color, font, and style, ensuring a cohesive customer experience. The app allows for seamless integration of FAQs on any product page, effectively engaging visitors and converting them into customers. Enjoy the convenience of exporting or importing FAQ data, allowing you to systematically build and organize your customer service center without hassle. Transform your customer support with individual product FAQs, promising a tailored and dynamic approach to customer interactions. Experience a smarter way to manage customer inquiries by leveraging AI-driven solutions with BetterFAQ.

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Drag & drop builder

Ai content creation

Product-specific faqs

Flexible design

Create faq pages

Export & import faqs

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FAQ Page:Accordion+Help Center

9.1

10 Reviews

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Organize your FAQ into an easy-to-use format

No coding required

Category management

Search functionality

Unlimited faqs

Faqs organization

Stunning themes

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Athena AI: ChatGPT FAQs Agent

7.3

4 Reviews

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AI-powered chatbot for 24/7 store support and product recommendations.

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BetterDocs FAQ Knowledge Base

$5.99 / Month

8.1

36 Reviews

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Build FAQ & Documentation pages for your store & boost sales. Show more

BetterDocs Knowledge Base is an innovative app designed to simplify the creation of FAQ and documentation pages for your store. This versatile helpdesk solution allows you to seamlessly integrate responsive product FAQs and an Instant Answer widget, enhancing customer interaction and satisfaction. The app includes a robust Analytics tool, enabling you to assess and refine your knowledge base's performance over time. Additionally, it features quick order-tracking and feedback collection capabilities to optimize customer service and experience. The app’s powerful integration with WhatsApp and Messenger supports live chat functionality, providing real-time communication between you and your customers. BetterDocs also offers an automatic Magic AI Autowrite feature to generate FAQs and documentation instantly, streamlining the content creation process. Overall, BetterDocs is a comprehensive tool to elevate your online customer support and engagement.

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Order tracking

Whatsapp integration

Live chat

Feedback collection

Messenger integration

Analytics tool

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RT: Instant FAQ, Help Center

9.1

31 Reviews

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Build a help center with unlimited FAQs to reduce support time Show more

RT: Instant FAQ, Help Center is a powerful tool designed to streamline customer support and enhance user satisfaction by providing instant answers to common queries. This app allows businesses to effortlessly create and manage an unlimited number of FAQs on their website, ensuring that customers can find the information they need without delay. By reducing uncertainty, the app fosters trust and purchase confidence, potentially boosting sales. Additionally, the integration with popular messaging platforms like WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo, provides customers with multiple channels for obtaining support, enhancing their overall experience. With its user-friendly interface, RT: Instant FAQ, Help Center makes it easy for businesses to maintain an up-to-date and effective help center, ensuring swift and accurate customer interactions. This tool is ideal for companies looking to improve customer engagement and streamline their support processes.

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Quick setup

Unlimited faqs

Integrated chats

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Trusted Help Center & FAQ

$4.99-$35.88 / Month

9.1

77 Reviews

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Fully customisable & FAQ page, product FAQ & bubble FAQ! Show more

FaqKing: Help Center & FAQ is a highly customizable application designed to streamline the creation and management of FAQ pages to align perfectly with your brand’s aesthetics. Users can easily modify various elements like font size, color, and style without requiring any programming skills, making it an ideal solution for businesses looking to enhance their customer support independently of their existing website themes. Its innovative new feature, the bubble FAQ, allows you to display FAQs on specific pages seamlessly, providing quick access to information right where users need it most. The application supports multiple language translations, ensuring your help center can cater to a diverse audience. Through a user-friendly admin dashboard, you can design FAQs that integrate seamlessly with your theme, effortlessly formatting text and incorporating multimedia elements like images and videos into your answers. FaqKing empowers businesses to craft a robust and responsive help center, elevating the user experience with minimal effort.

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Multilingual support

Customizable help center

Bubble faq

Product page faq

Media integration

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EasySlide Accordion tabs & FAQ

$5 / Month

9.1

168 Reviews

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Accordion tabs for your Product Description or FAQ page Show more

EasySlide Accordion Tabs & FAQ is a versatile app designed to enhance your online store by converting lengthy content into easy-to-navigate accordion tabs. This app enables you to effortlessly set up a FAQ page by adding questions and answers directly to your page content, which are then transformed into accordion style tabs. Simplify your product descriptions by replacing long texts with accordion widgets, offering an organized and user-friendly experience for your customers. You can create description-based tabs or static panels that can be assigned to all products, specific collections, or individual products, saving you valuable time. The app also supports additional functionalities such as integrating reviews, size guides, and third-party applications. Fully compliant with WCAG 2.0/Section 508 standards, EasySlide ensures accessibility for all users. Streamline your store's content with customizable accordion tabs to improve navigation and enhance your customers' browsing experience.

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Third-party app integrations

Wcag compliant

Faq page creation

Accordion widgets

Product description tabs

Static panels

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Enorm FAQ Page & Product FAQs

$4.99-$9.99 / Month

(3.7/5)

20 Reviews

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Create FAQ page for your store to reduce hassle for customers Show more

Enorm FAQ Page & Product FAQs is a versatile app designed to streamline the creation and management of frequently asked questions on your online store. With the FAQ & Accordions PRO feature, users can effortlessly create both single and multiple FAQ sections within minutes, customizing the design to suit their store's aesthetic by adjusting colors, font sizes, and adding images for a polished look. The app allows for easy installation of FAQs on any page, including product pages, by simply embedding a code at the desired location. This customization extends to choosing different colors for questions and answers, enhancing readability and user experience. An informative FAQ section on the product page can significantly aid customers by answering common queries related to the product, store policies, and shipping, potentially reducing customer support requests. Additionally, the app is fully responsive, ensuring that your FAQs are clearly displayed and accessible on all devices, providing a consistent user experience across platforms.

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Responsive layout

Create faqs instantly

Customizable design options

Embed on any page

Install on product pages

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AC ‑ Questions & Answers

$1.99-$9.99 / Month

9.1

25 Reviews

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Display product questions and answers on product page. Show more

Askify - Questions & Answers is an innovative app designed to enhance the shopping experience by addressing customer inquiries directly on product pages. In today's digital marketplace, clear and informative product descriptions are crucial but often insufficient. Shoppers increasingly seek validation through questions, and Askify provides a seamless platform to fulfill this need. The app not only allows visitors to ask questions but also empowers administrators to preemptively post potential inquiries, creating a robust FAQ section. This interaction ensures that customers feel confident in their purchasing decisions, minimizing hesitation and second thoughts. Additionally, the app keeps administrators in the loop with notifications for new questions and offers flexibility in choosing whether only registered or all users can participate. By facilitating a dynamic environment for reviewing, rating, and querying product details, Askify enhances customer engagement and trust.

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Product reviews

Product q&a

Direct inquiries

Admin faq

New question alerts

Customer access control

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AMP: FAQ Page & Help Center HQ

$19.99 / Month

9.1

14 Reviews

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Help center: Faq page & Faq tabs to cut down on support email. Show more

FAQ Page & Help Center HQ is a dynamic app designed to enhance customer support by providing immediate answers from a comprehensive Frequently Asked Questions (FAQ) and Q&A page. By leveraging an effective help center, businesses can address numerous customer queries, reducing the need for direct email communication. This innovative tool collects valuable satisfaction data, enabling businesses to identify which questions need better answers and uncover what's causing customer dissatisfaction. HelpHQ features insta-search functionality, delivering instant answers as users type their questions, further improving the user experience. Its powerful editor simplifies the creation of help articles and FAQ pages, while customization options ensure the FAQ page aligns perfectly with a brand's aesthetic. Seamlessly integrated into a familiar dashboard, HelpHQ also collects customer feedback through simple emoji interactions, providing insightful data to continuously refine support content.

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Seamless integration

Customer feedback

Insta-search answers

Powerful editor

Customizable faq

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Post Purchase FAQ

$10-$25 / Month

8.2

2 Reviews

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Add a Thank You Page FAQ to your Order Success Page Show more

Post Purchase FAQ is a convenient app designed to enhance your customers' post-purchase experience by addressing their queries right on the order thank you page. As a merchant, you understand that inquiries don't stop after the purchase is made. This app allows you to set up a fully customizable and updatable FAQ to efficiently handle those ongoing questions, improving customer satisfaction and reducing support requests. The FAQ is seamlessly integrated into your order success page with minimal effort, ensuring a smooth setup process. Plus, the app provides insightful analytics, allowing you to track view data and gauge the popularity of specific questions. With Post Purchase FAQ, give your customers the clarity they need at every stage of their shopping journey.

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Custom faq setup

Order success page

Track view data

Automatic integration

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OC Product FAQS

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QuickFAQs: Your Gateway to In-Depth Knowledge on OC Products Show more

OC Product FAQS is a comprehensive app designed to enhance your understanding and usage of OC products. With a user-friendly interface, it provides an extensive repository of information and support, making it an invaluable resource for both new and experienced users. The app allows for seamless design customization, ensuring that the FAQs align perfectly with your website's aesthetic. You can quickly and effortlessly add an unlimited number of FAQs to your site, offering your audience the clarity and assistance they need. Download now to unlock a wealth of tailored knowledge and elevate your OC product experience. Whether you're seeking to troubleshoot issues or simply optimize your product usage, OC Product FAQS is your go-to solution.

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User-friendly interface

Design customization

Unlimited faqs

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XB FAQs

9.1

1 Reviews

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Streamline support with multilingual FAQs and SEO optimization Show more

XB FAQs is a versatile application designed to enhance customer engagement and online visibility through strategically optimized FAQs. By supporting SEO optimization, the app ensures that your multilingual FAQs are easily discoverable via search engines, thereby driving increased traffic to your store and boosting your online presence. With XB FAQs, you can effortlessly create and organize unlimited questions and answers, making it simple for users to find the information they need. The app features an SEO-friendly FAQ page with instant search capabilities, offering quick and efficient access to content. Furthermore, XB FAQs allows seamless integration of FAQs on product pages or anywhere you choose, all without requiring any coding skills. The app also supports interface customization via the XO Builder, ensuring that your FAQs align with your brand’s aesthetic and functional preferences.

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Seo optimization

Instant search

Multilingual faqs

Unlimited q&a

Product page display

Interface customization

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TenChaty: AI Chatbot+Live Chat

$18.8-$188 / Month

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Instant global support with AI chatbot: fast setup, 24/7 service. Show more

Tenchaty is an innovative app designed to revolutionize customer support for merchants by deploying a powerful AI chatbot in just three minutes. With its 24/7 automated service, Tenchaty ensures that customer inquiries are addressed promptly, significantly reducing the workload for human agents and increasing response speed. The app features a smart inbox that allows for seamless transitions to human staff when needed, complete with one-click translation and customer info previews to enhance service efficiency. Merchants can easily configure FAQs, prompts, and a knowledge base within the app, guaranteeing accurate and consistent answers for customer queries. Tenchaty also offers detailed customer insights, empowering merchants to understand and respond to consumer needs better. This combination of automation and smart integration makes Tenchaty an essential tool for businesses seeking to optimize their global customer support operations.

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One-click translation

24/7 automated support

Instant ai setup

Seamless handoff

Faq configuration

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Popcorn AI

$79-$299 / Month

8.2

1 Reviews

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Boost sales and support with AI on WhatsApp Show more

Popcorn: AI For WhatsApp is a powerful tool designed to help Shopify merchants leverage the capabilities of WhatsApp for business growth. This app enhances customer interaction by automating sales and support, ensuring each customer receives a personalized experience. By simplifying operations, Popcorn makes it easier for businesses to manage inquiries and orders efficiently, while delivering valuable insights to help optimize business strategies. Its seamless integration with Shopify streamlines workflows for businesses of any size, aiming for increased efficiency and sales. The app intelligently handles complex queries by smoothly transitioning from AI to human agents when needed, ensuring comprehensive customer support. With features like instant FAQ responses, smart product recommendations, and real-time order updates via WhatsApp, Popcorn boosts sales and enhances customer satisfaction.

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Shopify integration

Personalized experiences

Order management

Smart recommendations

Real-time order updates

Streamlined operations

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POWR: FAQ Page | Help Center

$3.84-$98.99 / Month

7.7

40 Reviews

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Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.

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Mouse-over effects

Search bar

Customizable faqs

Seo-optimized

Media support

Half-width sections

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FAQify: FAQ page ‑ Product FAQ

$4.99-$9.99 / Month

6.3

28 Reviews

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Easily and quickly build a beautiful FAQ page, Product FAQ Show more

FAQify: FAQ Page - Product FAQ is an essential tool for any business or product website, designed to streamline customer interactions and enhance the shopping experience. By creating an informative FAQ section, you can significantly reduce the volume of sales calls or emails while empowering potential buyers to make informed decisions independently. The app allows you to effortlessly design a visually appealing and theme-consistent FAQ page or Product FAQ, ensuring seamless integration with your store's aesthetic. With responsive features, FAQify enables you to use AJAX for adding FAQs without needing to reload the page, enhancing user experience. It also includes FAQ Schema markup to improve search visibility and a smart editor for easily incorporating text, images, and videos. Additionally, you can display different FAQs on various product pages, further personalizing customer support and boosting sales and lead generation.

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Responsive design

Display options

Smart editor

Ajax-based features

Faq schema markup

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Shopify faq apps

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Showing 1 to 20 of 100 Apps

Chatty AI Chatbot & Live Chat

Moose: AI Chatbot & Live Chat

Variant Descriptions King

StoreFAQ‑ Product FAQ Builder

FAQ Page:Accordion+Help Center

Athena AI: ChatGPT FAQs Agent

BetterDocs FAQ Knowledge Base

RT: Instant FAQ, Help Center

Trusted Help Center & FAQ

EasySlide Accordion tabs & FAQ

Enorm FAQ Page & Product FAQs

AC ‑ Questions & Answers

AMP: FAQ Page & Help Center HQ

Post Purchase FAQ

OC Product FAQS

XB FAQs

TenChaty: AI Chatbot+Live Chat

Popcorn AI

POWR: FAQ Page | Help Center

FAQify: FAQ page ‑ Product FAQ

Frequently Asked Questions (FAQ)

1. What are Shopify FAQ apps?

2. How can FAQ apps improve customer experience?

3. Can FAQ apps help increase sales?

4. Are there customizable FAQ apps for Shopify?

5. How do FAQ apps integrate with my existing Shopify store?

6. Do these apps offer analytics to track performance?

7. Are there multilingual FAQ apps available?

8. What support do FAQ apps provide?

9. Can I test an FAQ app before committing?