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Collect post-purchase feedback with customizable surveys for Shopify.

  • $19-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
22 Reviews

Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.
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  • $9.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
6 Reviews

Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.
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Get Discount in Order by Submiton Cart Page Show more

Check Navigator is a versatile tool designed to enhance user engagement on Shopify stores by integrating customizable surveys directly on the cart page. Store admins can create and manage multiple surveys with various questions through a simple interface. These surveys become accessible to customers by clicking a "discount" button during their shopping experience. Upon completing a survey, customers are seamlessly redirected to the checkout page, where they receive a discount based on pre-set percentages. The app provides a widget setting option for further customization, allowing administrators to tailor the appearance and functionality of surveys to align with their store's branding. With Check Navigator, businesses can gain valuable insights while simultaneously offering incentives to customers, enhancing both sales and user experience.
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  • Free Plan Available
  • 7 Days Free Trial
8.2
23 Reviews

Create AI forms effortlessly: drag-drop, secure, and integrates with Shopify. Show more

Primy AI Form Builder is an innovative, AI-powered tool that simplifies the process of creating a wide variety of forms, such as contact, registration, feedback, and file upload forms, without requiring any coding skills. Its intuitive drag-and-drop interface allows users to seamlessly integrate these forms into any Shopify theme. The app is equipped with essential features like spam protection, Google reCAPTCHA, and secure data encryption, ensuring data is kept safe and accessible only to the right people. With Primy Form Builder, you can effortlessly send auto-responses and establish connections with platforms such as Shopify Customers, Google Sheets, Mailchimp, and Klaviyo. Users can customize forms extensively, including creating fields for file uploads, dropdowns, and checkboxes, while also having the option to embed them across various site pages. Perfect for diverse needs, it supports creating forms for feedback, quotes, customer support, wholesale, and surveys, making it a versatile solution for any business looking to streamline its data collection processes.
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  • $1.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Allow customers to like your articles to add social proof Show more

Ahoi Apps: Blog Posts Likes is an interactive tool designed to enhance your blog's engagement and gather essential feedback from your audience. By allowing readers to like or dislike articles, this app offers insight into what content resonates most with them, helping you refine and optimize your content strategy. Effortlessly showcase your most popular posts across blogs, product pages, and articles, without needing any coding expertise. With real-time feedback, you can improve the user experience and ensure your content aligns with audience interests. Designed for Online Store 2.0, this app offers a seamless way to elevate your content and engage readers effectively, transforming simple blog posts into interactive experiences. Gain a deeper understanding of your audience's preferences and highlight your best content with ease.
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  • $29.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.7
21 Reviews

Product Recommender Quiz to Personalize Buying Experience Show more

Byte: Product Recommender Quiz is an innovative app designed to enhance customer experience through personalized product recommendation quizzes and post-purchase surveys. Its intuitive no-code quiz builder allows businesses to craft engaging quizzes that are tailored to individual customer preferences, resulting in increased conversions and reduced return rates. Users can easily customize quiz pages with rich text, images, and videos, while also collecting valuable customer email data. The app offers advanced features such as conditional jump logic rules, enabling businesses to upsell and precisely recommend products based on quiz outcomes. Additionally, Byte provides diverse templates like gift finders alongside robust analytics to gather zero-party data for refined, targeted recommendations. Seamless integration with platforms like Klaviyo further enhances its capability by facilitating strategic customer retargeting efforts.
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  • $100-$400 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
2 Reviews

Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.
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  • $9-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
56 Reviews

Highly customizable & low-friction surveys get more answers Show more

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.
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  • $5.99 / Month
  • Free Plan Available
8
157 Reviews

Testimonials slider, feedback, photo & video reviews carousel Show more

The Reputon Testimonials Slider app is a powerful tool for enhancing your website's credibility by displaying authentic reviews and recommendations. It allows you to feature client testimonials, product endorsements, photo reviews, YouTube video testimonials, TikTok shop reviews, and other customer feedback directly on your site. With the ability to add customer photos, company names, social links, and positions, the app personalizes each review for greater impact. You can easily collect testimonials using a dedicated link that can be shared via email, QR code, or directly on your website. The app supports importing existing reviews from platforms like Yotpo, Aliexpress, Amazon, Ebay, Etsy, Google, and Mercado Libre, helping you consolidate your feedback in one place. Plus, it offers various presentation styles, including sliders, cards, lists, carousels, and grids, along with a customizable review request form to fit your website's aesthetic. Strengthen your business reputation and attract more customers by showcasing social proof effectively with the Reputon Testimonials Slider.
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  • $6.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
38 Reviews

Create and customize forms in seconds, no code needed. Show more

FormCRM: AI Form Builder & CRM is an intuitive solution designed to enhance your Shopify store through custom forms. This app allows you to easily create a wide range of forms, from product and wholesale registration forms to warranty, signup, and survey forms, all tailored to your needs. The user-friendly drag-and-drop interface, complemented by natural prompts, ensures even beginners can refine and design professional-looking forms with ease. With its robust functionality, it supports features such as file uploads and seamless integration with your store’s theme, ensuring consistency in design. Additionally, the app provides email notifications and custom templates, so you receive instant alerts and can tailor communication to your audience. It also includes SMTP configuration with support for Google SMTP and SendGrid, ensuring reliable and flexible email delivery. Whether for lead capture or customer engagement, FormCRM makes form building a simple yet powerful tool for your e-commerce success.
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Create and customize forms effortlessly with Formigo's no-code builder.

  • $25 / Month
  • 14 Days Free Trial
8.2
163 Reviews

Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.
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  • $249-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.6
6 Reviews

Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.
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  • $25-$50 / Month
  • Free Plan Available
  • 28 Days Free Trial
8.2
23 Reviews

Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.
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  • $7.99-$19.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.7
168 Reviews

Collect & Show Testimonials with photos in slider & grid style Show more

EVM Customer Testimonials is a versatile app designed to effortlessly showcase your customer testimonials in a visually appealing grid or slideshow format. The app simplifies the process of collecting feedback, enabling you to gather testimonials via a website submission form or email form for convenient moderation. Enhance your showcase with photo reviews by collecting and displaying product photos from your customers. Whether you prefer a sleek grid or dynamic slideshow presentation, choose from five pre-made templates to suit your brand's style. The app offers easy sorting of testimonials through a user-friendly admin panel, ensuring seamless organization. With customizable features and dedicated support, EVM Customer Testimonials is a valuable tool for building trust and increasing credibility with potential customers by highlighting authentic customer experiences.
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  • $25-$99 / Month
  • Free Plan Available
  • 15 Days Free Trial
8.2
4 Reviews

Collect feedback, generate user content, grow organic SEO. Show more

HouseParty: Community Feedback is an innovative app designed to transform customer engagement and brand innovation. Moving beyond traditional reviews and outdated platforms like Facebook groups and standalone survey apps, HouseParty integrates feedback loops directly within your online store. This app empowers customers to leave feedback, vote on ideas, and engage in discussions, fostering a vibrant community and enabling collective decision-making. Over time, the app elevates popular ideas, helping brands make informed choices about product development and business strategies. By replacing conventional forums with a dynamic community space, HouseParty enhances user interaction and encourages account growth, all while boosting organic traffic through user-generated content. With features like upvoting and comprehensive forums, HouseParty ensures that customer insights are not lost in the digital noise, but are front and center, guiding your brand’s growth.
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  • $7.99-$12.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

Integrate feedback button, hear customers, rapid load. Show more

Rex Feedback is a powerful tool designed for e-commerce websites, simplifying the process for customers to provide invaluable feedback. By using this app, merchants can gain deep insights into customer concerns and preferences, enabling them to improve the shopping experience significantly. The app includes customizable buttons and dialogs tailored for both desktop and mobile platforms, ensuring a seamless feedback collection process. With features like detailed client profiles and easy file export options, businesses can analyze data effectively. Email notifications keep merchants informed about customer feedback promptly, allowing swift responses. Additionally, optimized files ensure quick downloads without compromising site performance, making Rex Feedback an essential component for staying ahead in the competitive e-commerce landscape.
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Post purchase surveys made easy Show more

Whisper Post Purchase Survey is a powerful tool for creating insightful post-purchase surveys that engage your customers right at the checkout. The app allows you to seamlessly craft questions like "How did you hear about us?" to gain valuable feedback and understand your customer journey better. Once your survey is live, Whisper provides immediate insights by highlighting the most frequently selected choices, helping you identify your most successful marketing channels. Dive deeper into the data with interactive charts that display response totals by choice, as well as breakdowns by day or month for comprehensive analysis. The app's flexibility lets you effortlessly edit your surveys at any time—reorder questions, hide options, or tweak text—with all changes reflected instantly. Whisper ensures continuous optimization and adaptation, enabling you to fine-tune your customer feedback strategy without any hassle. Enhance your post-purchase experience and leverage data-driven decisions with Whisper Post Purchase Survey.
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  • $9.99-$49.99 / Month
  • Free Plan Available
8.2
1 Reviews

Quick, Incentivised Pre-Purchase Customer Survey at Checkout Show more

QCards: Simple Checkout Survey is an innovative app designed to enhance customer engagement by integrating a single-question survey directly into the checkout process. This app is ideal for merchants eager to gather valuable insights without interrupting the purchasing flow. By offering discounts as incentives for survey completion, QCards achieves higher response rates than traditional post-purchase surveys, while maintaining strong checkout conversions. Its user-friendly setup and customization options require no marketing expertise, making it accessible for all merchants. The seamless integration of QCards ensures it becomes a natural part of the checkout, encouraging customers to provide feedback while enjoying a smooth transaction experience. With QCards, businesses can effortlessly make informed, data-driven decisions to improve their offerings and customer satisfaction.
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Summary: Engaging and retaining customers is pivotal for any e-commerce business, and Shopify feedback and survey apps are invaluable tools to achieve this. These apps help streamline your operations by efficiently gathering customer insights and feedback. Ultimately, understanding customer preferences enhances their experience and fosters loyalty, which is vital for sustainable growth. By integrating these apps, businesses can make informed decisions and prioritize customer satisfaction, driving long-term success.

Call-to-Action: Dive into our meticulously curated list of Shopify feedback and survey apps to discover the perfect fit for your business. Elevate your customer interactions and let these tools guide you towards enhanced engagement and growth.

Frequently Asked Questions (FAQ)

1. What are Shopify feedback and survey apps?

Shopify feedback and survey apps are tools integrated into your online store to collect and analyze customer feedback, helping you understand their preferences and enhance their shopping experience.

2. How can these apps improve my e-commerce business?

These apps offer insights into customer satisfaction and behavior, allowing you to make data-driven decisions, enhance customer service, and increase retention rates, leading to improved long-term business growth.

3. Are there any specific features to look for in these apps?

Look for features such as customizable templates, multi-channel feedback collection, real-time reporting, integration with other Shopify apps, and user-friendly interfaces.

4. How do these apps ensure customer data privacy?

These apps usually comply with data protection regulations such as GDPR. Always check their data privacy policies and opt for those with secure data-handling processes.

5. Can feedback and survey apps be integrated with other tools?

Yes, many feedback and survey apps can integrate with CRM systems, email marketing tools, and other e-commerce software to provide a comprehensive view of customer interactions and insights.

6. Do I need technical knowledge to set up these apps?

Most apps are designed with user-friendliness in mind, requiring minimal technical knowledge. Thorough documentation and support are usually provided for easy setup.

7. How often should I conduct surveys and request feedback?

It depends on your business needs, but regular intervals such as post-purchase or every quarter are recommended to keep customer insights current and actionable.

8. What is the cost range for Shopify feedback and survey apps?

Prices can vary from free to a monthly subscription model, often depending on the range of features and level of customer support offered.

9. Can feedback from these apps help with product development?

Absolutely, customer feedback can provide valuable insights into what features or products customers are looking for, thereby guiding product development and enhancements.

10. Will using these apps increase my store's operational load?

While these apps add an additional layer of insight, they are designed to streamline operations through automation, which could ultimately reduce workload and improve efficiency.

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