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Showing 1 to 20 of 123 Apps
Qualify X Survey

Qualify X Survey

  • $10-$79 / Month
9.1
2 Reviews
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Collect post-purchase feedback with customizable surveys for Shopify.

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LoudHippo Post Purchase Survey

LoudHippo Post Purchase Survey

  • $19-$99 / Month
  • 14 Days Free Trial
8.2
4 Reviews
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Accurate attribution for Facebook, Insta, TikTok & Influencers Show more

LoudHippo Post Purchase Survey is a powerful tool designed to enhance marketing attribution by offering deeper insights into where each order originates. Traditional pixel tracking only provides a partial view, often missing out on key attribution data. This app bridges that gap by leveraging post-purchase surveys directly from customers, offering more reliable data. Users can confidently allocate marketing resources to channels like TikTok, Facebook, Instagram, and influencer marketing, which are typically hard to track. The app features customizable surveys that can be easily deployed with a single click on the order status page, ensuring high response rates. Furthermore, it allows users to analyze survey responses in conjunction with order values, helping to identify the most lucrative marketing channels. Integration with platforms such as Shopify, Klaviyo, and Google Analytics makes it easy to use collected data in various marketing strategies and workflows.
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Survser ‑ Popup Surveys

Survser ‑ Popup Surveys

  • $6.5-$26 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews
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Microsurveys to understand your customer's needs Show more

Survser - Popup Surveys is an essential Shopify app designed to help store owners gain a profound understanding of their customers' needs through direct feedback. This intuitive tool allows businesses to engage with their audience effectively via popup surveys, making it suitable for both solo entrepreneurs and expanding brands. With Survser, you can collect actionable insights to refine your products, enhance user experience, and boost customer satisfaction effortlessly. Customizing surveys to align with your brand's colors and utilizing flexible triggers ensure surveys appear at the most opportune moments. The inclusion of exit surveys provides crucial insights into why visitors may leave your store, while the user-friendly dashboard simplifies the analysis of responses. Stay informed with instant email notifications, keeping you updated with all feedback to drive continuous improvement.
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SEA Post Purchase Survey App

SEA Post Purchase Survey App

  • $19-$139 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
152 Reviews
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Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.
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SurveyFox: Email & SMS Surveys

SurveyFox: Email & SMS Surveys

  • $100-$400 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
2 Reviews
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Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.
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Stack: Customer Insights

Stack: Customer Insights

  • Free Plan Available
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Your Ecommerce growth companion - Surveys, discounts & more Show more

Stack: Customer Insights is an innovative app designed to enhance your Shopify store by gathering valuable customer feedback during their shopping experience. By integrating Stack, you have the opportunity to engage with customers in real-time, offering incentives like discounts to encourage feedback and boost conversion rates. In the fast-paced world of e-commerce, consistently gathering customer insights is key to unlocking new growth strategies. Stack simplifies this process by providing a seamless platform for collecting feedback, helping you understand your customers better and tailor your offerings accordingly. The app's user-friendly setup allows you to install and start connecting with your audience in minutes. With a variety of customizable surveys and incentives, Stack empowers you to derive actionable insights and make informed business decisions.
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Analyzify Purchase Surveys

Analyzify Purchase Surveys

  • $45-$450 / Month
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"Gain insights through post-purchase surveys. Enhance store and checkout experience."

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UserLoop AI Surveys

UserLoop AI Surveys

  • $19-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
22 Reviews
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Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.
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SK: Form Builder App

SK: Form Builder App

  • $4.49-$8.49 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
421 Reviews
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SK: Form Builder - Empowering Your E-commerce Forms WIth SEO Show more

SK: Advanced Form Builder is a versatile app designed to help you create both simple and complex forms tailored to your specific needs. Whether starting with predefined templates like Contact Us, Booking Appointment, Warranty Registration, and Wholesale Inquiry, or building from scratch, the app ensures compatibility across all themes. Personalize the appearance of your forms using custom CSS to seamlessly integrate with your shop’s style. Enjoy the advantage of unlimited file storage, making it ideal for handling large volumes of customer data. Stay informed with form emails that indicate the submission page, streamlining your data management process. Integrate effortlessly with Klaviyo and SMTP, automatically adding users to specific Klaviyo lists and tagging them as wholesalers, retailers, or other categories upon form submission. The app also supports enhanced tracking with easy integrations for Gtag and Facebook, making it an invaluable tool for your business operations.
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Simplify Exit Intent Survey

Simplify Exit Intent Survey

  • $9.99-$19.99 / Month
  • 14 Days Free Trial
7.9
5 Reviews
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Collect vital information about why shoppers leave your store Show more

Simplify Exit Intent Survey is an intuitive app designed to gather valuable feedback from customers just as they are about to leave your online store. With customizable exit intent popups, you can provide options for customers to select their reasons for leaving, including an "Other" option for personalized feedback. The app features an easy-to-use editor and custom CSS capabilities, allowing you to style your popups to match your store's aesthetic seamlessly. By understanding the reasons why shoppers leave, you gain crucial insights to refine your store's features and improve its user experience. This feedback-driven approach empowers you to address potential pain points, enhance customer satisfaction, and ultimately maximize your store's revenue potential. With responses that truly matter, you can strategically boost the overall performance of your business.
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FormCRM AI Custom Form Builder

FormCRM AI Custom Form Builder

  • $6.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
38 Reviews
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Create and customize forms in seconds, no code needed. Show more

FormCRM: AI Form Builder & CRM is an intuitive solution designed to enhance your Shopify store through custom forms. This app allows you to easily create a wide range of forms, from product and wholesale registration forms to warranty, signup, and survey forms, all tailored to your needs. The user-friendly drag-and-drop interface, complemented by natural prompts, ensures even beginners can refine and design professional-looking forms with ease. With its robust functionality, it supports features such as file uploads and seamless integration with your store’s theme, ensuring consistency in design. Additionally, the app provides email notifications and custom templates, so you receive instant alerts and can tailor communication to your audience. It also includes SMTP configuration with support for Google SMTP and SendGrid, ensuring reliable and flexible email delivery. Whether for lead capture or customer engagement, FormCRM makes form building a simple yet powerful tool for your e-commerce success.
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Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

  • $25 / Month
  • 14 Days Free Trial
8.2
163 Reviews
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Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.
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Aftercare

Aftercare

  • Free Plan Available
8.2
3 Reviews
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Deploy open-ended post-purchase surveys for detailed insights. Show more

Aftercare is an innovative app designed to revolutionize customer feedback collection beyond traditional multiple-choice surveys. Utilizing cutting-edge AI technology, Aftercare enables businesses to ask open-ended questions, capturing the authentic "voice of the customer." The app provides depth in feedback by intelligently offering real-time follow-up questions based on initial responses. Instant AI-powered analysis helps businesses identify common themes, customer sentiments, attributions, and calculate their Net Promoter Score (NPS). Seamlessly integrating with Shopify, Aftercare enhances the post-purchase experience with its capability to integrate with Shopify's Order Status and Thank You Page Checkout Extensions. Additionally, businesses can incentivize customers by offering discount codes at the end of a survey, increasing engagement and satisfaction. Overall, Aftercare empowers businesses to gain deeper insights into their customers’ needs and preferences, fostering data-driven decision-making for improved customer relationships.
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GMC Review Opt‑In Connector

GMC Review Opt‑In Connector

  • $3 / Month
  • 30 Days Free Trial
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Enable Google Reviews on Shopify, boosting trust with customer feedback.

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Delighted Post‑Delivery Survey

Delighted Post‑Delivery Survey

  • $249-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.6
6 Reviews
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Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.
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Google Store Rating

Google Store Rating

  • $9.99 / Month
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Accelerate Shopify merchants to Google’s Top Quality Store badge.

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Rex Feedback

Rex Feedback

  • $7.99-$12.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews
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Integrate feedback button, hear customers, rapid load. Show more

Rex Feedback is a powerful tool designed for e-commerce websites, simplifying the process for customers to provide invaluable feedback. By using this app, merchants can gain deep insights into customer concerns and preferences, enabling them to improve the shopping experience significantly. The app includes customizable buttons and dialogs tailored for both desktop and mobile platforms, ensuring a seamless feedback collection process. With features like detailed client profiles and easy file export options, businesses can analyze data effectively. Email notifications keep merchants informed about customer feedback promptly, allowing swift responses. Additionally, optimized files ensure quick downloads without compromising site performance, making Rex Feedback an essential component for staying ahead in the competitive e-commerce landscape.
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Hulk Contact Form Builder

Hulk Contact Form Builder

  • $9.9-$24.9 / Month
  • Free Plan Available
  • 3 Days Free Trial
7.9
1,656 Reviews
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Create stylish forms with ease and in a matter of seconds. Show more

Hulk Form Builder is a versatile app designed to enhance your online store with custom forms, whether simple or complex. It offers a wide range of form types with seamless workflow integration, ensuring compatibility with the latest themes and incorporating Google reCaptcha to prevent fraudulent submissions. Users can customize every aspect of their forms, track UTM metrics, and enable multiple file and image uploads. The app stands out with its sleek design and impressive performance, maintaining full mobile responsiveness across devices. Advanced features like conditional and dynamic field logic allow for more personalized and aesthetically aligned forms. Additionally, Hulk Form Builder provides significant storage for file uploads and facilitates seamless integration with custom email domains and other apps.
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FeedbackBuddy Purchase Surveys

FeedbackBuddy Purchase Surveys

  • $14.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.7
2 Reviews
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Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.
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Fairing Post Purchase Surveys

Fairing Post Purchase Surveys

  • $15-$149 / Month
  • Free Plan Available
  • 14 Days Free Trial
8
190 Reviews
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Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.
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Summary: Engaging and retaining customers is pivotal for any e-commerce business, and Shopify feedback and survey apps are invaluable tools to achieve this. These apps help streamline your operations by efficiently gathering customer insights and feedback. Ultimately, understanding customer preferences enhances their experience and fosters loyalty, which is vital for sustainable growth. By integrating these apps, businesses can make informed decisions and prioritize customer satisfaction, driving long-term success.

Call-to-Action: Dive into our meticulously curated list of Shopify feedback and survey apps to discover the perfect fit for your business. Elevate your customer interactions and let these tools guide you towards enhanced engagement and growth.

Frequently Asked Questions (FAQ)

1. What are Shopify feedback and survey apps?

Shopify feedback and survey apps are tools integrated into your online store to collect and analyze customer feedback, helping you understand their preferences and enhance their shopping experience.

2. How can these apps improve my e-commerce business?

These apps offer insights into customer satisfaction and behavior, allowing you to make data-driven decisions, enhance customer service, and increase retention rates, leading to improved long-term business growth.

3. Are there any specific features to look for in these apps?

Look for features such as customizable templates, multi-channel feedback collection, real-time reporting, integration with other Shopify apps, and user-friendly interfaces.

4. How do these apps ensure customer data privacy?

These apps usually comply with data protection regulations such as GDPR. Always check their data privacy policies and opt for those with secure data-handling processes.

5. Can feedback and survey apps be integrated with other tools?

Yes, many feedback and survey apps can integrate with CRM systems, email marketing tools, and other e-commerce software to provide a comprehensive view of customer interactions and insights.

6. Do I need technical knowledge to set up these apps?

Most apps are designed with user-friendliness in mind, requiring minimal technical knowledge. Thorough documentation and support are usually provided for easy setup.

7. How often should I conduct surveys and request feedback?

It depends on your business needs, but regular intervals such as post-purchase or every quarter are recommended to keep customer insights current and actionable.

8. What is the cost range for Shopify feedback and survey apps?

Prices can vary from free to a monthly subscription model, often depending on the range of features and level of customer support offered.

9. Can feedback from these apps help with product development?

Absolutely, customer feedback can provide valuable insights into what features or products customers are looking for, thereby guiding product development and enhancements.

10. Will using these apps increase my store's operational load?

While these apps add an additional layer of insight, they are designed to streamline operations through automation, which could ultimately reduce workload and improve efficiency.

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