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Collect post-purchase feedback with customizable surveys for Shopify.

Gather feedback. Gain powerful insight. Boost your business. Show more

Bizrate Insights Reviews is a comprehensive app designed to capture and analyze the voice of customer feedback across every stage of the shopper journey. The app enables businesses to launch surveys that gather detailed insights on customer interactions, from site abandonment to post-fulfillment experiences, without requiring an engineering team for implementation. Using the VitalSigns dashboard, businesses can easily review collected data to identify and capitalize on new customer experience opportunities. The app offers unlimited surveys and invitations, ensuring that businesses can continually gather valuable customer insights. Verified ratings and reviews are automatically syndicated to major platforms like Google, Yahoo, and Bing, expanding visibility and credibility. Bizrate Insights Reviews also provides in-depth customer satisfaction data, trends, and Net Promoter Scores (NPS) to help drive sales and build loyalty. With robust metrics and benchmarks, businesses can effectively track industry movements and stay competitive.
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  • Free Plan Available
(3/5)
1 Reviews

Avoid wasting time by effortlessly collecting users' feedback. Show more

57-feedback is a user-friendly app designed to simplify the feedback collection process for merchants, significantly reducing the time and effort required. With customizable feedback and review strategies, it enables businesses to cater specifically to their customers' preferences, helping them stay competitive in today's dynamic marketplace. By leveraging customer insights, merchants can refine their offerings, enhance customer satisfaction, and ultimately boost sales. The app's tools are invaluable for gaining a deeper understanding of customer needs and building a strong, positive reputation. Additionally, 57-feedback provides instant feedback delivery via email, allowing businesses to make timely improvements to their sites. By gathering valuable visitor insights on navigation and usability, it ensures a seamless and rewarding customer experience.
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  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
5 Reviews

Post purchase, customer survey for attribution, NPS & more Show more

Simesy Post Purchase Survey, also known as Smartify, is an intuitive and fully customizable app designed to enhance customer engagement by creating post-purchase surveys and Net Promoter Score (NPS) assessments effortlessly, without the need for coding. This app allows businesses to craft unlimited questions, enabling them to gather essential insights and feedback from an unlimited number of customers, thereby improving the overall buying experience. Smartify seamlessly integrates survey showcasing on the thank you page, making feedback collection non-intrusive and effective. With the capability to breakdown survey submissions based on response count, order value, and more, businesses can gain a deeper understanding of customer behavior. Additionally, Smartify empowers users to target specific customer segments with intelligent rules, ensuring that feedback is meaningful and actionable. Start using the Simesy NPS Customer Survey app today and transform customer insights into growth opportunities.
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  • $9-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
56 Reviews

Highly customizable & low-friction surveys get more answers Show more

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.
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  • $6.99 / Month
  • 7 Days Free Trial
8
284 Reviews

Import Etsy reviews. Embed testimonials & rating badge widget. Show more

Reputon Etsy Reviews is a powerful app designed to integrate Etsy reviews seamlessly into your Shopify store, boosting trust, reputation, and social proof. It allows users to effortlessly add Etsy reviews to their Shopify site with just one click, requiring no coding skills. By linking to your Etsy seller page, you can easily import and display customer reviews in various formats, such as carousels, badges, and grids, across your store. The app also supports the Etsy 4% Share and Save link, offering additional earning potential. With Reputon, you can showcase 5-star reviews and build consumer confidence through aesthetically pleasing displays and layouts. This tool is perfect for businesses looking to leverage their Etsy reputation, ultimately driving sales and enhancing customer engagement.
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  • $14-$99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Post-purchase page widget for survey, ratings, richtext & more Show more

Thankify: Smart Thank You Page is designed to transform your store's Thank You page into a powerhouse for customer engagement and satisfaction. This app enables you to personalize post-purchase interactions by integrating customized widgets that gather valuable feedback and showcase relevant products, paving the way for repeat sales. With its user-friendly setup, Thankify makes it easy to turn a simple Thank You page into a strategic opportunity for growth. You can fill the engagement gap with post-purchase surveys, gaining deeper insights into customer feedback. Additionally, Thankify helps expand your network with a social media followers widget and effortlessly generates product recommendations for upselling, ensuring your store maximizes its potential after every sale.
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  • Free Plan Available
8.2
3 Reviews

Deploy open-ended post-purchase surveys for detailed insights. Show more

Aftercare is an innovative app designed to revolutionize customer feedback collection beyond traditional multiple-choice surveys. Utilizing cutting-edge AI technology, Aftercare enables businesses to ask open-ended questions, capturing the authentic "voice of the customer." The app provides depth in feedback by intelligently offering real-time follow-up questions based on initial responses. Instant AI-powered analysis helps businesses identify common themes, customer sentiments, attributions, and calculate their Net Promoter Score (NPS). Seamlessly integrating with Shopify, Aftercare enhances the post-purchase experience with its capability to integrate with Shopify's Order Status and Thank You Page Checkout Extensions. Additionally, businesses can incentivize customers by offering discount codes at the end of a survey, increasing engagement and satisfaction. Overall, Aftercare empowers businesses to gain deeper insights into their customers’ needs and preferences, fostering data-driven decision-making for improved customer relationships.
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  • $6.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
38 Reviews

Create and customize forms in seconds, no code needed. Show more

FormCRM: AI Form Builder & CRM is an intuitive solution designed to enhance your Shopify store through custom forms. This app allows you to easily create a wide range of forms, from product and wholesale registration forms to warranty, signup, and survey forms, all tailored to your needs. The user-friendly drag-and-drop interface, complemented by natural prompts, ensures even beginners can refine and design professional-looking forms with ease. With its robust functionality, it supports features such as file uploads and seamless integration with your store’s theme, ensuring consistency in design. Additionally, the app provides email notifications and custom templates, so you receive instant alerts and can tailor communication to your audience. It also includes SMTP configuration with support for Google SMTP and SendGrid, ensuring reliable and flexible email delivery. Whether for lead capture or customer engagement, FormCRM makes form building a simple yet powerful tool for your e-commerce success.
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  • $39 / Month
  • Free Plan Available
8.2
1 Reviews

Marketing attribution data with post-purchase surveys Show more

PostSurvey is a powerful tool designed to help businesses identify which marketing channels are most effective in attracting new customers. By integrating a simple survey on the Thank You page of your business, PostSurvey enables you to directly ask customers how they found you, providing invaluable insights into your marketing performance. This app is particularly beneficial for businesses utilizing various marketing channels such as Instagram, TikTok, Google Adwords, SEO, and TV ads, as it helps pinpoint which platforms actually drive conversions. Most customers respond to the survey, ensuring you gather a significant amount of data. With an intuitive dashboard, PostSurvey allows you to easily analyze this information, empowering you to optimize your marketing strategies by focusing on the channels that yield the best results. Ultimately, PostSurvey simplifies data collection and analysis, so you can make informed decisions and efficiently allocate your marketing budget.
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  • $5.99 / Month
  • Free Plan Available
8
157 Reviews

Testimonials slider, feedback, photo & video reviews carousel Show more

The Reputon Testimonials Slider app is a powerful tool for enhancing your website's credibility by displaying authentic reviews and recommendations. It allows you to feature client testimonials, product endorsements, photo reviews, YouTube video testimonials, TikTok shop reviews, and other customer feedback directly on your site. With the ability to add customer photos, company names, social links, and positions, the app personalizes each review for greater impact. You can easily collect testimonials using a dedicated link that can be shared via email, QR code, or directly on your website. The app supports importing existing reviews from platforms like Yotpo, Aliexpress, Amazon, Ebay, Etsy, Google, and Mercado Libre, helping you consolidate your feedback in one place. Plus, it offers various presentation styles, including sliders, cards, lists, carousels, and grids, along with a customizable review request form to fit your website's aesthetic. Strengthen your business reputation and attract more customers by showcasing social proof effectively with the Reputon Testimonials Slider.
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  • $39-$149 / Month
  • 30 Days Free Trial
7.5
11 Reviews

For attribution, customer insights, and better marketing Show more

AI Post‑Purchase Surveys, branded as Bestie, transforms the survey creation process, making it effortless and efficient with the help of artificial intelligence. Designed to relieve the hassle of crafting surveys from scratch, Bestie auto-generates surveys tailored to your specific needs, allowing you to engage with your customers seamlessly. With a quick onboarding process, you can have your first survey live in under five minutes. Bestie doesn't just stop at creating surveys; it offers powerful analytics, providing week-over-week performance insights. The app delivers automated insights from your customer data, enabling you to make informed decisions without any specialized expertise. Furthermore, Bestie helps you achieve better audience segmentation to understand your customers like never before, assisting in scaling your brand effectively.
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  • $15 / Month
  • Free Plan Available

"Streamline e-commerce data collection with customizable, embeddable forms."

  • $14-$98 / Month
  • Free Plan Available

"Customizable Shopify surveys to boost sales and gather insights seamlessly."

  • $15 / Month
  • Free Plan Available
8.2
30 Reviews

Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.
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  • $19-$139 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
152 Reviews

Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.
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  • $10.95 / Month
  • Free Plan Available
  • 5 Days Free Trial
7.7
11 Reviews

Increase Engagement with Surveys,Product Quizzes and Games. Show more

Neowauk - Survey, Quiz, Wheel is an innovative application that brings gamification to user interaction through dynamic and customizable popups. It's designed to enhance customer engagement by capturing leads and emails, collecting feedback, and conducting product quizzes and games. The app is equipped with powerful features that allow businesses to interact with customers in versatile ways, offering control over how popups are displayed and interacted with. Users can choose from a wide array of templates and utilize an intuitive WYSIWYG editor to tailor their gamified popups to fit their brand identity. Neowauk also enables the creation of surveys to gather customer insights and configure logical paths to personalize question sequences based on responses. Furthermore, it includes playful elements like Spin and Wins, Flip Games, and Scratch and Wins, which elevate customer interaction and enjoyment.
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  • Free Plan Available
8.2
1 Reviews

"AI-enhanced feedback analysis for improved customer experiences and loyalty."

  • $10-$299 / Month
  • Free Plan Available
  • 5 Days Free Trial
7.7
308 Reviews

Contact us forms on your page with Captcha integration. Show more

Hulk Contact Us Form is a versatile contact form builder designed to enhance your store's communication with customers. This app allows you to effortlessly embed fully customizable and responsive contact forms into your existing store theme, enhancing user interaction and experience. With its intuitive design, you can create professional-looking contact forms and personalized contact pages that align with your brand's aesthetics. The app's powerful builder provides six customizable fields, allowing you to easily tailor the forms to meet specific needs. A built-in reCAPTCHA element ensures your forms are protected against spam and abuse, promoting genuine customer interactions. Additionally, you can streamline your workflow by setting up auto-responders for form submissions and seamlessly organizing your contacts in a one-step database. The app also supports exporting entries in a date-sorted format, helping you maintain an organized and efficient communication channel.
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  • $19-$49 / Month
  • Free Plan Available

Collect order-specific feedback with branded surveys and review buttons.

Summary: Engaging and retaining customers is pivotal for any e-commerce business, and Shopify feedback and survey apps are invaluable tools to achieve this. These apps help streamline your operations by efficiently gathering customer insights and feedback. Ultimately, understanding customer preferences enhances their experience and fosters loyalty, which is vital for sustainable growth. By integrating these apps, businesses can make informed decisions and prioritize customer satisfaction, driving long-term success.

Call-to-Action: Dive into our meticulously curated list of Shopify feedback and survey apps to discover the perfect fit for your business. Elevate your customer interactions and let these tools guide you towards enhanced engagement and growth.

Frequently Asked Questions (FAQ)

1. What are Shopify feedback and survey apps?

Shopify feedback and survey apps are tools integrated into your online store to collect and analyze customer feedback, helping you understand their preferences and enhance their shopping experience.

2. How can these apps improve my e-commerce business?

These apps offer insights into customer satisfaction and behavior, allowing you to make data-driven decisions, enhance customer service, and increase retention rates, leading to improved long-term business growth.

3. Are there any specific features to look for in these apps?

Look for features such as customizable templates, multi-channel feedback collection, real-time reporting, integration with other Shopify apps, and user-friendly interfaces.

4. How do these apps ensure customer data privacy?

These apps usually comply with data protection regulations such as GDPR. Always check their data privacy policies and opt for those with secure data-handling processes.

5. Can feedback and survey apps be integrated with other tools?

Yes, many feedback and survey apps can integrate with CRM systems, email marketing tools, and other e-commerce software to provide a comprehensive view of customer interactions and insights.

6. Do I need technical knowledge to set up these apps?

Most apps are designed with user-friendliness in mind, requiring minimal technical knowledge. Thorough documentation and support are usually provided for easy setup.

7. How often should I conduct surveys and request feedback?

It depends on your business needs, but regular intervals such as post-purchase or every quarter are recommended to keep customer insights current and actionable.

8. What is the cost range for Shopify feedback and survey apps?

Prices can vary from free to a monthly subscription model, often depending on the range of features and level of customer support offered.

9. Can feedback from these apps help with product development?

Absolutely, customer feedback can provide valuable insights into what features or products customers are looking for, thereby guiding product development and enhancements.

10. Will using these apps increase my store's operational load?

While these apps add an additional layer of insight, they are designed to streamline operations through automation, which could ultimately reduce workload and improve efficiency.

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