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Showing 1 to 20 of 115 Apps
  • Free Plan Available
8.2
3 Reviews

Deploy open-ended post-purchase surveys for detailed insights. Show more

Aftercare is an innovative app designed to revolutionize customer feedback collection beyond traditional multiple-choice surveys. Utilizing cutting-edge AI technology, Aftercare enables businesses to ask open-ended questions, capturing the authentic "voice of the customer." The app provides depth in feedback by intelligently offering real-time follow-up questions based on initial responses. Instant AI-powered analysis helps businesses identify common themes, customer sentiments, attributions, and calculate their Net Promoter Score (NPS). Seamlessly integrating with Shopify, Aftercare enhances the post-purchase experience with its capability to integrate with Shopify's Order Status and Thank You Page Checkout Extensions. Additionally, businesses can incentivize customers by offering discount codes at the end of a survey, increasing engagement and satisfaction. Overall, Aftercare empowers businesses to gain deeper insights into their customers’ needs and preferences, fostering data-driven decision-making for improved customer relationships.
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Shopify integration
Post-purchase surveys
Ai analysis
Sentiment analysis
Real-time follow-ups
Theme tracking
  • $3.99-$7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.7
53 Reviews

Testimonial Master - Add testimonials to your website Show more

Testimonials Master is designed to enhance customer trust and boost sales by elegantly displaying customer reviews and feedback. With its intuitive and streamlined interface, the app can be easily set up in under a minute with just a single click. Users have the flexibility to choose between grid view or slider view, and can select from five unique styles to perfectly align with their brand image. The app also includes a testimonial submission form on the front end, allowing businesses to effortlessly collect new customer testimonials. Furthermore, customizable color options are available to ensure a seamless match with your website’s theme. Testimonials Master is a powerful tool to showcase customer satisfaction and encourage potential buyers to select your products.
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Easy installation
Color customization
Multiple styles
Grid or slider
Testimonial form
  • $9-$199 / Month
  • Free Plan Available
8.2
2 Reviews

Collect customer feedback to improve experience and loyalty Show more

Fab Feedback Button is an intuitive app designed to help businesses capture real-time feedback directly from their customers, enabling them to drive positive change effectively. By integrating this app into your platform, you can instantly start receiving bug reports, suggestions, questions, and compliments, empowering you to take timely action to enhance customer satisfaction, build loyalty, and ramp up sales. The app offers a seamless installation process with customizable options, allowing you to tailor the button's position, size, and color to align with your brand's identity. Choose between emoji or star ratings to gauge customer satisfaction levels accurately, and utilize the built-in Customer Satisfaction chart to track and analyze feedback trends easily. Additionally, the app allows you to gather customer emails to enhance communication and engagement, fostering long-term relationships. By leveraging this feedback, businesses can make informed decisions that propel growth and improve overall store performance.
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Quick setup
Easy installation
Feedback collection
Powerful customization
Emoji satisfaction
Gather emails
  • $6.5-$26 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

Microsurveys to understand your customer's needs Show more

Survser - Popup Surveys is an essential Shopify app designed to help store owners gain a profound understanding of their customers' needs through direct feedback. This intuitive tool allows businesses to engage with their audience effectively via popup surveys, making it suitable for both solo entrepreneurs and expanding brands. With Survser, you can collect actionable insights to refine your products, enhance user experience, and boost customer satisfaction effortlessly. Customizing surveys to align with your brand's colors and utilizing flexible triggers ensure surveys appear at the most opportune moments. The inclusion of exit surveys provides crucial insights into why visitors may leave your store, while the user-friendly dashboard simplifies the analysis of responses. Stay informed with instant email notifications, keeping you updated with all feedback to drive continuous improvement.
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Popup microsurveys
Customizable surveys
Flexible survey triggers
Multiple question types
Survey response analysis
Instant email notifications
  • $4.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.1
62 Reviews

Effortlessly create custom forms for your store Show more

MAG: Contact Form Builder by MyAppGurus is your go-to solution for efficient and effective data collection, crucial for informed decision-making in business. With an emphasis on user-friendly design and flexibility, this app allows merchants and customers alike to engage in a seamless form creation and management experience. Its simple drag-and-drop interface enables administrators to create and customize forms effortlessly, while also providing the ability to modify and delete them as needed. The app offers multilingual support, allowing businesses to transcend language barriers and widen their reach. Additionally, managing email templates for streamlined communication is made easy, ensuring businesses can maintain a professional and responsive presence. Start transforming the way you gather and process your data with MAG: Contact Form Builder.
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Multilingual support
Custom forms
Drag-and-drop
Email management
Easy modifications
  • $15-$149 / Month
  • Free Plan Available
  • 14 Days Free Trial
8
190 Reviews

Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.
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Pre-built templates
Shopify integration
Customer feedback
Product targeting
Personalization
Roi improvement

"Gain insights through post-purchase surveys. Enhance store and checkout experience."

  • $30-$120 / Month
  • Free Plan Available

Easy post purchase WhatsApp and web Surveys send via WhatsApp Show more

RateUp is a versatile survey application designed to help businesses connect with their customers through customizable web and WhatsApp surveys. You can tailor question types and themes to match your brand’s identity, enhancing engagement while collecting valuable feedback. Surveys can be scheduled to deploy automatically through WhatsApp in response to specific events like orders and payments, ensuring timely and relevant customer feedback. RateUp offers comprehensive analytics, including NPS scores and question-specific insights, allowing you to dive deep into customer experiences. The app's AI-powered features can quickly generate summaries of all reviews, simplifying the feedback analysis process. With real-time syncing to Google Sheets, you can streamline your data management seamlessly. Additionally, RateUp empowers you to send marketing messages and other communications via WhatsApp templates, thereby expanding your outreach capabilities.
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Whatsapp integration
Customizable surveys
Real-time sync
Event-based triggers
Nps analytics
Ai summary
  • Free Plan Available
8.2
1 Reviews

Embed your Thingtesting reviews and increase consumer trust Show more

Thingtesting is an innovative app designed to address the growing concerns around online shopping reviews, often plagued by fake endorsements and biased feedback. As a trusted, independent third-party platform, it prioritizes honesty and transparency by offering authentic reviews from real users. This enables consumers to make more informed purchasing decisions by providing a comprehensive view of product experiences. Brands can also benefit by connecting their store with their Thingtesting page, displaying average ratings, and embedding reviews directly on their sites. By offering a platform free from review censorship, Thingtesting stands out as a crucial tool for both consumers and brands seeking to build trust and authenticity in the e-commerce landscape.
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Embed reviews
Connect store
Display rating

Get valuable insights with customer voting on your homepage. Show more

PulseVote is an innovative app designed for Shopify store owners to engage customers and make informed business decisions. By allowing merchants to create interactive posts on their homepage, the app facilitates real-time feedback collection on product ideas. Customers can easily upvote or downvote these posts, offering valuable insights into their preferences and helping business owners understand market demands. PulseVote is perfect for both new and established merchants looking to stay connected with their audience and tailor their product offerings based on customer opinions. The app integrates seamlessly with your Shopify theme with no coding required, making it easy to set up and maintain. Furthermore, store owners can manage posts directly from their Shopify admin and personalize the widget to reflect their brand's unique identity. PulseVote empowers you to make data-driven decisions that enhance customer satisfaction and drive business growth.
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Seamless integration
Actionable insights
Real-time feedback
Upvote/downvote posts
Effortless post management
Personalized widget
  • $25 / Month
  • Free Plan Available
  • 1 Days Free Trial
7.9
68 Reviews

Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.
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Exit surveys
Analytics dashboard
Custom surveys creation
Net promoter score measurement
Checkout and product surveys
Embed in thank you page
  • $5.99-$7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
418 Reviews

Easily create forms to collect leads, improve customer service Show more

qikify Contact Form Builder is a versatile no-code tool designed to simplify form creation for a wide range of applications, including contact forms, wholesale inquiries, and surveys. It empowers users to craft customized forms that not only help in converting new leads but also aid in expanding contact lists and enhancing customer service experiences. The app allows for efficient management of form submissions within the app, while also offering seamless integration with email apps for streamlined communication. With advanced features like reCaptcha, conditional logic, file upload, and form scheduling, it ensures a robust and secure form-building experience. Additionally, users can display forms as popups, bubbles, or embedded directly on their websites. By updating your contact forms with qikify, you can easily transform user interactions into valuable business opportunities.

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Multiple form types
Custom form creation
No-code solution
Email integration
In-app submission tracking
File upload support
  • $30-$100 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
3 Reviews

Collect customer insights instantly with seamless post-purchase survey integration. Show more

Compra Post Purchase Surveys is an intuitive tool designed for businesses to seamlessly gather valuable customer insights through post-purchase surveys. This app integrates effortlessly with your checkout flow, ensuring feedback is captured at the most opportune moment. With a range of expert-verified survey templates at your disposal, you can quickly gauge customer satisfaction, identify purchasing trends, and understand customer attribution. Compra offers a real-time feedback dashboard, providing actionable insights that can help refine your business strategies. The one-click survey integration makes setup straightforward, allowing you to focus more on decision-making and less on implementation. Transform your customer feedback into a powerful tool for growth with Compra.
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Pre-built templates
One-click integration
Real-time dashboard
  • $10.95 / Month
  • Free Plan Available
  • 5 Days Free Trial
7.7
11 Reviews

Increase Engagement with Surveys,Product Quizzes and Games. Show more

Neowauk - Survey, Quiz, Wheel is an innovative application that brings gamification to user interaction through dynamic and customizable popups. It's designed to enhance customer engagement by capturing leads and emails, collecting feedback, and conducting product quizzes and games. The app is equipped with powerful features that allow businesses to interact with customers in versatile ways, offering control over how popups are displayed and interacted with. Users can choose from a wide array of templates and utilize an intuitive WYSIWYG editor to tailor their gamified popups to fit their brand identity. Neowauk also enables the creation of surveys to gather customer insights and configure logical paths to personalize question sequences based on responses. Furthermore, it includes playful elements like Spin and Wins, Flip Games, and Scratch and Wins, which elevate customer interaction and enjoyment.
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Customized templates
Feedback collection
Product quizzes
Wysiwyg editor
Lead capture popups
Engagement games
  • Free Plan Available
  • 7 Days Free Trial
8.2
23 Reviews

Create AI forms effortlessly: drag-drop, secure, and integrates with Shopify. Show more

Primy AI Form Builder is an innovative, AI-powered tool that simplifies the process of creating a wide variety of forms, such as contact, registration, feedback, and file upload forms, without requiring any coding skills. Its intuitive drag-and-drop interface allows users to seamlessly integrate these forms into any Shopify theme. The app is equipped with essential features like spam protection, Google reCAPTCHA, and secure data encryption, ensuring data is kept safe and accessible only to the right people. With Primy Form Builder, you can effortlessly send auto-responses and establish connections with platforms such as Shopify Customers, Google Sheets, Mailchimp, and Klaviyo. Users can customize forms extensively, including creating fields for file uploads, dropdowns, and checkboxes, while also having the option to embed them across various site pages. Perfect for diverse needs, it supports creating forms for feedback, quotes, customer support, wholesale, and surveys, making it a versatile solution for any business looking to streamline its data collection processes.
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Mailchimp integration
Autoresponder emails
Shopify integration
File uploads
Spam protection
Ai forms
  • $25-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews

Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.
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Automated reminders
Dashboard insights
Create nps survey
Analyze responses
Email/whatsapp distribution
  • $19-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
86 Reviews

Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.
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Pre-built templates
Platform integration
Zero-party data
Customer segments
Advanced attribution
Multi-question surveys
  • $1.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Allow customers to like your articles to add social proof Show more

Ahoi Apps: Blog Posts Likes is an interactive tool designed to enhance your blog's engagement and gather essential feedback from your audience. By allowing readers to like or dislike articles, this app offers insight into what content resonates most with them, helping you refine and optimize your content strategy. Effortlessly showcase your most popular posts across blogs, product pages, and articles, without needing any coding expertise. With real-time feedback, you can improve the user experience and ensure your content aligns with audience interests. Designed for Online Store 2.0, this app offers a seamless way to elevate your content and engage readers effectively, transforming simple blog posts into interactive experiences. Gain a deeper understanding of your audience's preferences and highlight your best content with ease.
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No coding required
Like/dislike buttons
Track popular content
Showcase most-liked articles

Post purchase surveys made easy Show more

Whisper Post Purchase Survey is a powerful tool for creating insightful post-purchase surveys that engage your customers right at the checkout. The app allows you to seamlessly craft questions like "How did you hear about us?" to gain valuable feedback and understand your customer journey better. Once your survey is live, Whisper provides immediate insights by highlighting the most frequently selected choices, helping you identify your most successful marketing channels. Dive deeper into the data with interactive charts that display response totals by choice, as well as breakdowns by day or month for comprehensive analysis. The app's flexibility lets you effortlessly edit your surveys at any time—reorder questions, hide options, or tweak text—with all changes reflected instantly. Whisper ensures continuous optimization and adaptation, enabling you to fine-tune your customer feedback strategy without any hassle. Enhance your post-purchase experience and leverage data-driven decisions with Whisper Post Purchase Survey.
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Instant updates
Interactive charts
Create surveys
Analyse responses
Edit surveys
Reorder choices

DIYVA - AI Chatbot Assistant for your Customers Show more

DIYVA Conversational AI is a versatile tool designed to seamlessly collect customer feedback and insights through voice-based interactions. With DIYVA, store owners can easily create and customize voice-driven surveys and dialogs to gather customer satisfaction data, product reviews, and responses to questionnaires on a variety of topics. The app offers a frictionless interface for customers, making it simple for them to share their opinions and enhance their engagement with your business. Currently, DIYVA supports only Vintage Themes, but stores utilizing Online Store 2.0 can contact the team for integration assistance. Additionally, the app allows for the integration of chatbots on Collection, Product, and Order Status pages, and provides customization options for aligning the chatbot widget's color with your store's theme. Questionnaire editing is conveniently accessible via the DIYVA Platform, ensuring adaptability and efficient management.
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Order status integration
Customizable widget
Product reviews
Customer surveys
Voice-based dialogs
Engaging chatbot

Summary: Engaging and retaining customers is pivotal for any e-commerce business, and Shopify feedback and survey apps are invaluable tools to achieve this. These apps help streamline your operations by efficiently gathering customer insights and feedback. Ultimately, understanding customer preferences enhances their experience and fosters loyalty, which is vital for sustainable growth. By integrating these apps, businesses can make informed decisions and prioritize customer satisfaction, driving long-term success.

Call-to-Action: Dive into our meticulously curated list of Shopify feedback and survey apps to discover the perfect fit for your business. Elevate your customer interactions and let these tools guide you towards enhanced engagement and growth.

Frequently Asked Questions (FAQ)

1. What are Shopify feedback and survey apps?

Shopify feedback and survey apps are tools integrated into your online store to collect and analyze customer feedback, helping you understand their preferences and enhance their shopping experience.

2. How can these apps improve my e-commerce business?

These apps offer insights into customer satisfaction and behavior, allowing you to make data-driven decisions, enhance customer service, and increase retention rates, leading to improved long-term business growth.

3. Are there any specific features to look for in these apps?

Look for features such as customizable templates, multi-channel feedback collection, real-time reporting, integration with other Shopify apps, and user-friendly interfaces.

4. How do these apps ensure customer data privacy?

These apps usually comply with data protection regulations such as GDPR. Always check their data privacy policies and opt for those with secure data-handling processes.

5. Can feedback and survey apps be integrated with other tools?

Yes, many feedback and survey apps can integrate with CRM systems, email marketing tools, and other e-commerce software to provide a comprehensive view of customer interactions and insights.

6. Do I need technical knowledge to set up these apps?

Most apps are designed with user-friendliness in mind, requiring minimal technical knowledge. Thorough documentation and support are usually provided for easy setup.

7. How often should I conduct surveys and request feedback?

It depends on your business needs, but regular intervals such as post-purchase or every quarter are recommended to keep customer insights current and actionable.

8. What is the cost range for Shopify feedback and survey apps?

Prices can vary from free to a monthly subscription model, often depending on the range of features and level of customer support offered.

9. Can feedback from these apps help with product development?

Absolutely, customer feedback can provide valuable insights into what features or products customers are looking for, thereby guiding product development and enhancements.

10. Will using these apps increase my store's operational load?

While these apps add an additional layer of insight, they are designed to streamline operations through automation, which could ultimately reduce workload and improve efficiency.

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