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Showing 1 to 20 of 130 Apps

Post-purchase survey for attribution, customer insights & RIO. Show more

SurveyHive - Customer Surveys is a powerful tool designed to elevate your Shopify store's customer experience effortlessly. With an easy setup process, businesses can quickly create personalized post-purchase surveys that gather essential customer insights. The app's customizable features, including 5-star ratings, fun emoji surveys, dropdown questions, and multi-choice options, help engage customers and collect diverse feedback. With robust reporting and analytics capabilities, SurveyHive provides deep insights to inform data-driven decision-making and optimize business strategies. Customer tagging and segmentation features enable targeted communication with specific groups, enhancing loyalty and satisfaction. By implementing SurveyHive, merchants can increase their store's success by gaining valuable insights, improving customer interactions, and refining their business approach.
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  • $39 / Month
  • Free Plan Available
8.2
1 Reviews

Marketing attribution data with post-purchase surveys Show more

PostSurvey is a powerful tool designed to help businesses identify which marketing channels are most effective in attracting new customers. By integrating a simple survey on the Thank You page of your business, PostSurvey enables you to directly ask customers how they found you, providing invaluable insights into your marketing performance. This app is particularly beneficial for businesses utilizing various marketing channels such as Instagram, TikTok, Google Adwords, SEO, and TV ads, as it helps pinpoint which platforms actually drive conversions. Most customers respond to the survey, ensuring you gather a significant amount of data. With an intuitive dashboard, PostSurvey allows you to easily analyze this information, empowering you to optimize your marketing strategies by focusing on the channels that yield the best results. Ultimately, PostSurvey simplifies data collection and analysis, so you can make informed decisions and efficiently allocate your marketing budget.
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  • $20 / Month
  • 7 Days Free Trial
8.2
22 Reviews

Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.
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  • $14.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.7
2 Reviews

Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.
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  • $9.99-$49.99 / Month
  • Free Plan Available
8.2
1 Reviews

Quick, Incentivised Pre-Purchase Customer Survey at Checkout Show more

QCards: Simple Checkout Survey is an innovative app designed to enhance customer engagement by integrating a single-question survey directly into the checkout process. This app is ideal for merchants eager to gather valuable insights without interrupting the purchasing flow. By offering discounts as incentives for survey completion, QCards achieves higher response rates than traditional post-purchase surveys, while maintaining strong checkout conversions. Its user-friendly setup and customization options require no marketing expertise, making it accessible for all merchants. The seamless integration of QCards ensures it becomes a natural part of the checkout, encouraging customers to provide feedback while enjoying a smooth transaction experience. With QCards, businesses can effortlessly make informed, data-driven decisions to improve their offerings and customer satisfaction.
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  • $2.99-$5.99 / Month
  • Free Plan Available
6.6
4 Reviews

Collect & Display Happy Customers Testimonials Widgets Show more

Centous - Testimony Reviews is a powerful tool designed to enhance your business's credibility by showcasing customer testimonials. This app allows you to seamlessly collect reviews directly from your website, simplifying the process of gathering valuable social proof. Whether you're starting fresh or already have a collection of customer feedback, Centous allows for easy import and export of testimonials, ensuring no valuable review is left behind. Its range of modern testimonial layouts can be customized to match your brand's theme, providing a cohesive and professional look. Users can create unlimited testimonial widgets, displaying them anywhere on their store in slider, grid, or list formats. With Centous, effectively managing and presenting customer testimonials becomes effortless, helping you build trust and connect more effectively with your audience.
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Gain customer insight post-purchase for improved marketing and retention.

  • $19-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
22 Reviews

Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.
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"Collect, track, and analyze customer feedback post-POS sale effortlessly."

"Capture shopper feedback instantly with Poby for enhanced shopping insights."

  • $4.99-$6.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
8
22 Reviews

Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.
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  • $29.99-$99.99 / Month
  • Free Plan Available

Enhance checkout with upsells, badges, surveys, and more; no code needed.

Accelerate Shopify merchants to Google’s Top Quality Store badge.

  • $12.99 / Month
  • 14 Days Free Trial

Erhalte ehrliches Feedback und steigere Kundenzufriedenheit für DACH-Shops.

Opinamos.io - opiniones verificadas de marca y productos Show more

Opinamos is designed to boost your sales by fostering trust among potential customers through authentic and verified reviews. By seamlessly integrating collected reviews and rankings onto your homepage and product pages, you can significantly enhance your conversion rates. The app streamlines the process of collecting feedback by sending automatic review invitations via email, making it effortless for customers to share their experiences. Additionally, Opinamos supports ratings with images, offering a richer impression of your brand and products. Users can manage and respond to reviews through a user-friendly interface, demonstrating engagement and commitment to customer satisfaction. By utilizing Opinamos, you can not only improve your brand's credibility but also enhance your organic search rankings, contributing to long-term business growth.
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  • $25-$99 / Month
  • Free Plan Available
  • 15 Days Free Trial
8.2
4 Reviews

Collect feedback, generate user content, grow organic SEO. Show more

HouseParty: Community Feedback is an innovative app designed to transform customer engagement and brand innovation. Moving beyond traditional reviews and outdated platforms like Facebook groups and standalone survey apps, HouseParty integrates feedback loops directly within your online store. This app empowers customers to leave feedback, vote on ideas, and engage in discussions, fostering a vibrant community and enabling collective decision-making. Over time, the app elevates popular ideas, helping brands make informed choices about product development and business strategies. By replacing conventional forums with a dynamic community space, HouseParty enhances user interaction and encourages account growth, all while boosting organic traffic through user-generated content. With features like upvoting and comprehensive forums, HouseParty ensures that customer insights are not lost in the digital noise, but are front and center, guiding your brand’s growth.
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  • $9-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
56 Reviews

Highly customizable & low-friction surveys get more answers Show more

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.
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  • $19-$139 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
152 Reviews

Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.
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  • Free Plan Available
(3/5)
1 Reviews

Avoid wasting time by effortlessly collecting users' feedback. Show more

57-feedback is a user-friendly app designed to simplify the feedback collection process for merchants, significantly reducing the time and effort required. With customizable feedback and review strategies, it enables businesses to cater specifically to their customers' preferences, helping them stay competitive in today's dynamic marketplace. By leveraging customer insights, merchants can refine their offerings, enhance customer satisfaction, and ultimately boost sales. The app's tools are invaluable for gaining a deeper understanding of customer needs and building a strong, positive reputation. Additionally, 57-feedback provides instant feedback delivery via email, allowing businesses to make timely improvements to their sites. By gathering valuable visitor insights on navigation and usability, it ensures a seamless and rewarding customer experience.
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Instant feedback app for Shopify: refine products, boost marketing strategies. Show more

Questify: Post Purchase Survey is a powerful tool designed to capture valuable customer feedback immediately after a sale, right on the thank-you page. This app allows merchants to gain insights into customer preferences, helping them refine their products and improve customer experiences. By enabling data-driven decisions, Questify supports businesses in optimizing their ad campaigns and marketing strategies. Fully integrated with Shopify, it offers an easy-to-use interface for real-time feedback collection. Merchants can benefit from advanced analytics for actionable insights, along with the ability to create unlimited survey questions to gather comprehensive feedback. With full Hebrew language support, Questify caters to a diverse audience, offering both single-response and open-ended question formats for more nuanced customer insights.
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Summary: Engaging and retaining customers is pivotal for any e-commerce business, and Shopify feedback and survey apps are invaluable tools to achieve this. These apps help streamline your operations by efficiently gathering customer insights and feedback. Ultimately, understanding customer preferences enhances their experience and fosters loyalty, which is vital for sustainable growth. By integrating these apps, businesses can make informed decisions and prioritize customer satisfaction, driving long-term success.

Call-to-Action: Dive into our meticulously curated list of Shopify feedback and survey apps to discover the perfect fit for your business. Elevate your customer interactions and let these tools guide you towards enhanced engagement and growth.

Frequently Asked Questions (FAQ)

1. What are Shopify feedback and survey apps?

Shopify feedback and survey apps are tools integrated into your online store to collect and analyze customer feedback, helping you understand their preferences and enhance their shopping experience.

2. How can these apps improve my e-commerce business?

These apps offer insights into customer satisfaction and behavior, allowing you to make data-driven decisions, enhance customer service, and increase retention rates, leading to improved long-term business growth.

3. Are there any specific features to look for in these apps?

Look for features such as customizable templates, multi-channel feedback collection, real-time reporting, integration with other Shopify apps, and user-friendly interfaces.

4. How do these apps ensure customer data privacy?

These apps usually comply with data protection regulations such as GDPR. Always check their data privacy policies and opt for those with secure data-handling processes.

5. Can feedback and survey apps be integrated with other tools?

Yes, many feedback and survey apps can integrate with CRM systems, email marketing tools, and other e-commerce software to provide a comprehensive view of customer interactions and insights.

6. Do I need technical knowledge to set up these apps?

Most apps are designed with user-friendliness in mind, requiring minimal technical knowledge. Thorough documentation and support are usually provided for easy setup.

7. How often should I conduct surveys and request feedback?

It depends on your business needs, but regular intervals such as post-purchase or every quarter are recommended to keep customer insights current and actionable.

8. What is the cost range for Shopify feedback and survey apps?

Prices can vary from free to a monthly subscription model, often depending on the range of features and level of customer support offered.

9. Can feedback from these apps help with product development?

Absolutely, customer feedback can provide valuable insights into what features or products customers are looking for, thereby guiding product development and enhancements.

10. Will using these apps increase my store's operational load?

While these apps add an additional layer of insight, they are designed to streamline operations through automation, which could ultimately reduce workload and improve efficiency.

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