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Showing 1 to 20 of 128 Apps

Get value from your visitors, poll customers and get insights Show more

UserPulse: Micro Surveys is a powerful tool designed to enhance your online shop by capturing valuable user feedback through engaging surveys and quick polls. The app offers various question types, including emojis, thumbs, scales, dropdowns, and open-ended responses, allowing you to tailor your surveys to fit your specific needs. Intelligent triggers enable you to deploy surveys based on user behaviors such as page visits, product views, collection browsing, exit intent, or specific time delays, ensuring you reach your audience at the optimal moment. With UserPulse, creating surveys is a swift process, taking only minutes, and allows for customization to highlight particular products or collections. The intuitive dashboard provides easy access to review and analyze responses, helping you make data-driven decisions to optimize your online presence. Ultimately, UserPulse empowers you to effortlessly engage with your users, understand their preferences, and harness traffic value effectively.
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  • $39 / Month
  • Free Plan Available
8.2
1 Reviews

Marketing attribution data with post-purchase surveys Show more

PostSurvey is a powerful tool designed to help businesses identify which marketing channels are most effective in attracting new customers. By integrating a simple survey on the Thank You page of your business, PostSurvey enables you to directly ask customers how they found you, providing invaluable insights into your marketing performance. This app is particularly beneficial for businesses utilizing various marketing channels such as Instagram, TikTok, Google Adwords, SEO, and TV ads, as it helps pinpoint which platforms actually drive conversions. Most customers respond to the survey, ensuring you gather a significant amount of data. With an intuitive dashboard, PostSurvey allows you to easily analyze this information, empowering you to optimize your marketing strategies by focusing on the channels that yield the best results. Ultimately, PostSurvey simplifies data collection and analysis, so you can make informed decisions and efficiently allocate your marketing budget.
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  • $20 / Month
  • 7 Days Free Trial
8.2
22 Reviews

Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.
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  • $1.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Allow customers to like your articles to add social proof Show more

Ahoi Apps: Blog Posts Likes is an interactive tool designed to enhance your blog's engagement and gather essential feedback from your audience. By allowing readers to like or dislike articles, this app offers insight into what content resonates most with them, helping you refine and optimize your content strategy. Effortlessly showcase your most popular posts across blogs, product pages, and articles, without needing any coding expertise. With real-time feedback, you can improve the user experience and ensure your content aligns with audience interests. Designed for Online Store 2.0, this app offers a seamless way to elevate your content and engage readers effectively, transforming simple blog posts into interactive experiences. Gain a deeper understanding of your audience's preferences and highlight your best content with ease.
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  • $14.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.7
2 Reviews

Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.
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  • $9.99-$49.99 / Month
  • Free Plan Available
8.2
1 Reviews

Quick, Incentivised Pre-Purchase Customer Survey at Checkout Show more

QCards: Simple Checkout Survey is an innovative app designed to enhance customer engagement by integrating a single-question survey directly into the checkout process. This app is ideal for merchants eager to gather valuable insights without interrupting the purchasing flow. By offering discounts as incentives for survey completion, QCards achieves higher response rates than traditional post-purchase surveys, while maintaining strong checkout conversions. Its user-friendly setup and customization options require no marketing expertise, making it accessible for all merchants. The seamless integration of QCards ensures it becomes a natural part of the checkout, encouraging customers to provide feedback while enjoying a smooth transaction experience. With QCards, businesses can effortlessly make informed, data-driven decisions to improve their offerings and customer satisfaction.
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"AI-driven post-purchase surveys: insights beyond labels, no coding needed."

  • $25-$50 / Month
  • Free Plan Available
  • 28 Days Free Trial
8.2
23 Reviews

Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.
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Accelerate Shopify merchants to Google’s Top Quality Store badge.

  • $19-$139 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
152 Reviews

Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.
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Gain customer insight post-purchase for improved marketing and retention.

  • $25-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews

Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.
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  • $7.99-$19.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.7
168 Reviews

Collect & Show Testimonials with photos in slider & grid style Show more

EVM Customer Testimonials is a versatile app designed to effortlessly showcase your customer testimonials in a visually appealing grid or slideshow format. The app simplifies the process of collecting feedback, enabling you to gather testimonials via a website submission form or email form for convenient moderation. Enhance your showcase with photo reviews by collecting and displaying product photos from your customers. Whether you prefer a sleek grid or dynamic slideshow presentation, choose from five pre-made templates to suit your brand's style. The app offers easy sorting of testimonials through a user-friendly admin panel, ensuring seamless organization. With customizable features and dedicated support, EVM Customer Testimonials is a valuable tool for building trust and increasing credibility with potential customers by highlighting authentic customer experiences.
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  • $4.99-$12.99 / Month
  • 7 Days Free Trial
8
43 Reviews

Easy contact form with file upload, reCAPTCHA, & auto replay. Show more

ECF: Contact Form Builder is a dynamic app designed to simplify the process of creating custom forms using an intuitive drag-and-drop interface. Whether you are designing contact forms, testimonials, or conditional forms, the app allows you to effortlessly customize fields, rearrange them, and set required fields as needed. The user-friendly form settings enable easy configuration of email-specific autoresponders, allowing you to direct form submissions to multiple recipients and set BCC options to suit your needs. Additionally, the app provides facilities to customize the sender's email address and subject line for a personalized touch. Integration with services like Google reCAPTCHA, Mailchimp, and Klaviyo ensures your forms are not only efficient but also secure. With features like file uploads and conditional emails, ECF: Contact Form Builder equips you with all the tools necessary for a seamless form creation experience.
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  • $9.9-$24.9 / Month
  • Free Plan Available
  • 3 Days Free Trial
7.9
1,656 Reviews

Create stylish forms with ease and in a matter of seconds. Show more

Hulk Form Builder is a versatile app designed to enhance your online store with custom forms, whether simple or complex. It offers a wide range of form types with seamless workflow integration, ensuring compatibility with the latest themes and incorporating Google reCaptcha to prevent fraudulent submissions. Users can customize every aspect of their forms, track UTM metrics, and enable multiple file and image uploads. The app stands out with its sleek design and impressive performance, maintaining full mobile responsiveness across devices. Advanced features like conditional and dynamic field logic allow for more personalized and aesthetically aligned forms. Additionally, Hulk Form Builder provides significant storage for file uploads and facilitates seamless integration with custom email domains and other apps.
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  • $4.49-$8.49 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
421 Reviews

SK: Form Builder - Empowering Your E-commerce Forms WIth SEO Show more

SK: Advanced Form Builder is a versatile app designed to help you create both simple and complex forms tailored to your specific needs. Whether starting with predefined templates like Contact Us, Booking Appointment, Warranty Registration, and Wholesale Inquiry, or building from scratch, the app ensures compatibility across all themes. Personalize the appearance of your forms using custom CSS to seamlessly integrate with your shop’s style. Enjoy the advantage of unlimited file storage, making it ideal for handling large volumes of customer data. Stay informed with form emails that indicate the submission page, streamlining your data management process. Integrate effortlessly with Klaviyo and SMTP, automatically adding users to specific Klaviyo lists and tagging them as wholesalers, retailers, or other categories upon form submission. The app also supports enhanced tracking with easy integrations for Gtag and Facebook, making it an invaluable tool for your business operations.
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  • $25 / Month
  • 14 Days Free Trial
8.2
163 Reviews

Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.
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  • $4.99-$6.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
8
22 Reviews

Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.
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  • $12.99 / Month
  • 14 Days Free Trial

Erhalte ehrliches Feedback und steigere Kundenzufriedenheit für DACH-Shops.

Opinamos.io - opiniones verificadas de marca y productos Show more

Opinamos is designed to boost your sales by fostering trust among potential customers through authentic and verified reviews. By seamlessly integrating collected reviews and rankings onto your homepage and product pages, you can significantly enhance your conversion rates. The app streamlines the process of collecting feedback by sending automatic review invitations via email, making it effortless for customers to share their experiences. Additionally, Opinamos supports ratings with images, offering a richer impression of your brand and products. Users can manage and respond to reviews through a user-friendly interface, demonstrating engagement and commitment to customer satisfaction. By utilizing Opinamos, you can not only improve your brand's credibility but also enhance your organic search rankings, contributing to long-term business growth.
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Summary: Engaging and retaining customers is pivotal for any e-commerce business, and Shopify feedback and survey apps are invaluable tools to achieve this. These apps help streamline your operations by efficiently gathering customer insights and feedback. Ultimately, understanding customer preferences enhances their experience and fosters loyalty, which is vital for sustainable growth. By integrating these apps, businesses can make informed decisions and prioritize customer satisfaction, driving long-term success.

Call-to-Action: Dive into our meticulously curated list of Shopify feedback and survey apps to discover the perfect fit for your business. Elevate your customer interactions and let these tools guide you towards enhanced engagement and growth.

Frequently Asked Questions (FAQ)

1. What are Shopify feedback and survey apps?

Shopify feedback and survey apps are tools integrated into your online store to collect and analyze customer feedback, helping you understand their preferences and enhance their shopping experience.

2. How can these apps improve my e-commerce business?

These apps offer insights into customer satisfaction and behavior, allowing you to make data-driven decisions, enhance customer service, and increase retention rates, leading to improved long-term business growth.

3. Are there any specific features to look for in these apps?

Look for features such as customizable templates, multi-channel feedback collection, real-time reporting, integration with other Shopify apps, and user-friendly interfaces.

4. How do these apps ensure customer data privacy?

These apps usually comply with data protection regulations such as GDPR. Always check their data privacy policies and opt for those with secure data-handling processes.

5. Can feedback and survey apps be integrated with other tools?

Yes, many feedback and survey apps can integrate with CRM systems, email marketing tools, and other e-commerce software to provide a comprehensive view of customer interactions and insights.

6. Do I need technical knowledge to set up these apps?

Most apps are designed with user-friendliness in mind, requiring minimal technical knowledge. Thorough documentation and support are usually provided for easy setup.

7. How often should I conduct surveys and request feedback?

It depends on your business needs, but regular intervals such as post-purchase or every quarter are recommended to keep customer insights current and actionable.

8. What is the cost range for Shopify feedback and survey apps?

Prices can vary from free to a monthly subscription model, often depending on the range of features and level of customer support offered.

9. Can feedback from these apps help with product development?

Absolutely, customer feedback can provide valuable insights into what features or products customers are looking for, thereby guiding product development and enhancements.

10. Will using these apps increase my store's operational load?

While these apps add an additional layer of insight, they are designed to streamline operations through automation, which could ultimately reduce workload and improve efficiency.

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