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Showing 1 to 20 of 119 Apps

Gather feedback. Gain powerful insight. Boost your business. Show more

Bizrate Insights Reviews is a comprehensive app designed to capture and analyze the voice of customer feedback across every stage of the shopper journey. The app enables businesses to launch surveys that gather detailed insights on customer interactions, from site abandonment to post-fulfillment experiences, without requiring an engineering team for implementation. Using the VitalSigns dashboard, businesses can easily review collected data to identify and capitalize on new customer experience opportunities. The app offers unlimited surveys and invitations, ensuring that businesses can continually gather valuable customer insights. Verified ratings and reviews are automatically syndicated to major platforms like Google, Yahoo, and Bing, expanding visibility and credibility. Bizrate Insights Reviews also provides in-depth customer satisfaction data, trends, and Net Promoter Scores (NPS) to help drive sales and build loyalty. With robust metrics and benchmarks, businesses can effectively track industry movements and stay competitive.
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  • $25 / Month
  • 14 Days Free Trial
8.2
163 Reviews

Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.
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  • $10-$79 / Month
  • New
9.1
2 Reviews

Collect post-purchase feedback with customizable surveys for Shopify.

  • $4.99-$12.99 / Month
  • 7 Days Free Trial
8
43 Reviews

Easy contact form with file upload, reCAPTCHA, & auto replay. Show more

ECF: Contact Form Builder is a dynamic app designed to simplify the process of creating custom forms using an intuitive drag-and-drop interface. Whether you are designing contact forms, testimonials, or conditional forms, the app allows you to effortlessly customize fields, rearrange them, and set required fields as needed. The user-friendly form settings enable easy configuration of email-specific autoresponders, allowing you to direct form submissions to multiple recipients and set BCC options to suit your needs. Additionally, the app provides facilities to customize the sender's email address and subject line for a personalized touch. Integration with services like Google reCAPTCHA, Mailchimp, and Klaviyo ensures your forms are not only efficient but also secure. With features like file uploads and conditional emails, ECF: Contact Form Builder equips you with all the tools necessary for a seamless form creation experience.
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Post purchase surveys made easy Show more

Whisper Post Purchase Survey is a powerful tool for creating insightful post-purchase surveys that engage your customers right at the checkout. The app allows you to seamlessly craft questions like "How did you hear about us?" to gain valuable feedback and understand your customer journey better. Once your survey is live, Whisper provides immediate insights by highlighting the most frequently selected choices, helping you identify your most successful marketing channels. Dive deeper into the data with interactive charts that display response totals by choice, as well as breakdowns by day or month for comprehensive analysis. The app's flexibility lets you effortlessly edit your surveys at any time—reorder questions, hide options, or tweak text—with all changes reflected instantly. Whisper ensures continuous optimization and adaptation, enabling you to fine-tune your customer feedback strategy without any hassle. Enhance your post-purchase experience and leverage data-driven decisions with Whisper Post Purchase Survey.
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Add polls & surveys to your stores post purchase page Show more

Fuzzy Surveys is a powerful tool designed to help businesses enhance their sales and customer satisfaction by collecting valuable insights directly from their customers. With an intuitive editor, users can effortlessly integrate surveys into the order confirmation screen, capturing critical feedback about customer needs and preferences. These insights have consistently demonstrated their ability to boost the average order value (AOV) and open up new marketing opportunities. Fuzzy Surveys allows for seamless setup of visually appealing surveys that align perfectly with your brand's order pages. By gathering feedback post-purchase, businesses can better understand customer behavior and identify high-performing sales channels or potential areas for conversion growth. Overall, Fuzzy Surveys empowers businesses to make data-driven decisions that fuel customer satisfaction and revenue growth.
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  • $9.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
6 Reviews

Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.
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  • $25 / Month
  • Free Plan Available
  • 1 Days Free Trial
7.9
68 Reviews

Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.
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  • $19-$99 / Month
  • 14 Days Free Trial
8.2
4 Reviews

Accurate attribution for Facebook, Insta, TikTok & Influencers Show more

LoudHippo Post Purchase Survey is a powerful tool designed to enhance marketing attribution by offering deeper insights into where each order originates. Traditional pixel tracking only provides a partial view, often missing out on key attribution data. This app bridges that gap by leveraging post-purchase surveys directly from customers, offering more reliable data. Users can confidently allocate marketing resources to channels like TikTok, Facebook, Instagram, and influencer marketing, which are typically hard to track. The app features customizable surveys that can be easily deployed with a single click on the order status page, ensuring high response rates. Furthermore, it allows users to analyze survey responses in conjunction with order values, helping to identify the most lucrative marketing channels. Integration with platforms such as Shopify, Klaviyo, and Google Analytics makes it easy to use collected data in various marketing strategies and workflows.
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  • $39-$149 / Month
  • 30 Days Free Trial
7.5
11 Reviews

For attribution, customer insights, and better marketing Show more

AI Post‑Purchase Surveys, branded as Bestie, transforms the survey creation process, making it effortless and efficient with the help of artificial intelligence. Designed to relieve the hassle of crafting surveys from scratch, Bestie auto-generates surveys tailored to your specific needs, allowing you to engage with your customers seamlessly. With a quick onboarding process, you can have your first survey live in under five minutes. Bestie doesn't just stop at creating surveys; it offers powerful analytics, providing week-over-week performance insights. The app delivers automated insights from your customer data, enabling you to make informed decisions without any specialized expertise. Furthermore, Bestie helps you achieve better audience segmentation to understand your customers like never before, assisting in scaling your brand effectively.
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Create custom forms effortlessly with spam protection and analytics integration.

  • $4.99-$6.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
8
22 Reviews

Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.
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  • $100-$400 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
2 Reviews

Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.
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  • $5.99 / Month
  • Free Plan Available
8
157 Reviews

Testimonials slider, feedback, photo & video reviews carousel Show more

The Reputon Testimonials Slider app is a powerful tool for enhancing your website's credibility by displaying authentic reviews and recommendations. It allows you to feature client testimonials, product endorsements, photo reviews, YouTube video testimonials, TikTok shop reviews, and other customer feedback directly on your site. With the ability to add customer photos, company names, social links, and positions, the app personalizes each review for greater impact. You can easily collect testimonials using a dedicated link that can be shared via email, QR code, or directly on your website. The app supports importing existing reviews from platforms like Yotpo, Aliexpress, Amazon, Ebay, Etsy, Google, and Mercado Libre, helping you consolidate your feedback in one place. Plus, it offers various presentation styles, including sliders, cards, lists, carousels, and grids, along with a customizable review request form to fit your website's aesthetic. Strengthen your business reputation and attract more customers by showcasing social proof effectively with the Reputon Testimonials Slider.
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  • $6.5-$26 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

Microsurveys to understand your customer's needs Show more

Survser - Popup Surveys is an essential Shopify app designed to help store owners gain a profound understanding of their customers' needs through direct feedback. This intuitive tool allows businesses to engage with their audience effectively via popup surveys, making it suitable for both solo entrepreneurs and expanding brands. With Survser, you can collect actionable insights to refine your products, enhance user experience, and boost customer satisfaction effortlessly. Customizing surveys to align with your brand's colors and utilizing flexible triggers ensure surveys appear at the most opportune moments. The inclusion of exit surveys provides crucial insights into why visitors may leave your store, while the user-friendly dashboard simplifies the analysis of responses. Stay informed with instant email notifications, keeping you updated with all feedback to drive continuous improvement.
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  • Free Plan Available
8.2
1 Reviews

"AI-enhanced feedback analysis for improved customer experiences and loyalty."

  • $9-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.4
38 Reviews

A fully customizable forms app with tons of features inbuilt Show more

EVM Form Builder ‑ Custom Forms is a versatile app designed for creating a wide variety of custom forms with ease. It features an intuitive drag-and-drop interface, allowing users to quickly design forms such as contact forms, registration forms, order forms, and more. The app supports advanced functionalities like form submissions management, conditional logic for dynamic form behavior, and captcha integration to enhance form security. Users can seamlessly manage their form entries through the app’s dashboard or receive them via email. Additionally, EVM Form Builder supports multistep forms, making it ideal for more complex data collection needs. With its user-friendly design and comprehensive customer support, it simplifies form creation for businesses of all sizes.
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LINE誘導ボタンをストアに設置することで、あなたのストアのLINE公式アカウントの友達登録を促し、集客率向上が見込めます! Show more

The "LINE誘導ボタンらくらく設置|リテリア LINE誘導" app is designed to seamlessly integrate LINE buttons into your Shopify store, enhancing customer engagement and conversion rates. Without the need for coding knowledge, users can easily install and add this app to their desired pages, streamlining the process of driving traffic from Shopify to LINE. The app offers extensive customization options, allowing users to adjust icon images, positions, colors, and text, ensuring the button fits perfectly with their store's aesthetic. Engineered by Japanese developers, this app provides reliable support and is tailored for the Japanese market, offering a competitive alternative to foreign apps. It is compatible exclusively with Online Store 2.0, ensuring minimal interference with your store's existing code and other apps. With "LINE誘導ボタンらくらく設置|リテリア LINE誘導," enhance your marketing strategy by connecting Shopify with LINE effortlessly.
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  • $9.99-$49.99 / Month
  • Free Plan Available
8.2
1 Reviews

Quick, Incentivised Pre-Purchase Customer Survey at Checkout Show more

QCards: Simple Checkout Survey is an innovative app designed to enhance customer engagement by integrating a single-question survey directly into the checkout process. This app is ideal for merchants eager to gather valuable insights without interrupting the purchasing flow. By offering discounts as incentives for survey completion, QCards achieves higher response rates than traditional post-purchase surveys, while maintaining strong checkout conversions. Its user-friendly setup and customization options require no marketing expertise, making it accessible for all merchants. The seamless integration of QCards ensures it becomes a natural part of the checkout, encouraging customers to provide feedback while enjoying a smooth transaction experience. With QCards, businesses can effortlessly make informed, data-driven decisions to improve their offerings and customer satisfaction.
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Customer surveys to improve loyalty and marketing effectivenes Show more

Precision Retail is a dynamic app designed to enhance customer engagement and foster brand loyalty. It offers post-checkout surveys that reward customers with discounts, encouraging feedback and interaction. Retailers can efficiently manage loyalty programs and utilize a comprehensive dashboard that presents detailed customer analytics through easy-to-understand graphs. The app facilitates seamless integration with Shopify, allowing retailers to connect effortlessly with their existing online stores. Additionally, it provides robust features for managing store credits and loyalty discounts, ensuring a streamlined rewards process. Precision Retail also enables users to export customer survey data to Meta, optimizing advertising strategies for targeted outreach. This app is perfect for retailers looking to gain deep customer insights and boost loyalty while enhancing their marketing tactics.
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Summary: Engaging and retaining customers is pivotal for any e-commerce business, and Shopify feedback and survey apps are invaluable tools to achieve this. These apps help streamline your operations by efficiently gathering customer insights and feedback. Ultimately, understanding customer preferences enhances their experience and fosters loyalty, which is vital for sustainable growth. By integrating these apps, businesses can make informed decisions and prioritize customer satisfaction, driving long-term success.

Call-to-Action: Dive into our meticulously curated list of Shopify feedback and survey apps to discover the perfect fit for your business. Elevate your customer interactions and let these tools guide you towards enhanced engagement and growth.

Frequently Asked Questions (FAQ)

1. What are Shopify feedback and survey apps?

Shopify feedback and survey apps are tools integrated into your online store to collect and analyze customer feedback, helping you understand their preferences and enhance their shopping experience.

2. How can these apps improve my e-commerce business?

These apps offer insights into customer satisfaction and behavior, allowing you to make data-driven decisions, enhance customer service, and increase retention rates, leading to improved long-term business growth.

3. Are there any specific features to look for in these apps?

Look for features such as customizable templates, multi-channel feedback collection, real-time reporting, integration with other Shopify apps, and user-friendly interfaces.

4. How do these apps ensure customer data privacy?

These apps usually comply with data protection regulations such as GDPR. Always check their data privacy policies and opt for those with secure data-handling processes.

5. Can feedback and survey apps be integrated with other tools?

Yes, many feedback and survey apps can integrate with CRM systems, email marketing tools, and other e-commerce software to provide a comprehensive view of customer interactions and insights.

6. Do I need technical knowledge to set up these apps?

Most apps are designed with user-friendliness in mind, requiring minimal technical knowledge. Thorough documentation and support are usually provided for easy setup.

7. How often should I conduct surveys and request feedback?

It depends on your business needs, but regular intervals such as post-purchase or every quarter are recommended to keep customer insights current and actionable.

8. What is the cost range for Shopify feedback and survey apps?

Prices can vary from free to a monthly subscription model, often depending on the range of features and level of customer support offered.

9. Can feedback from these apps help with product development?

Absolutely, customer feedback can provide valuable insights into what features or products customers are looking for, thereby guiding product development and enhancements.

10. Will using these apps increase my store's operational load?

While these apps add an additional layer of insight, they are designed to streamline operations through automation, which could ultimately reduce workload and improve efficiency.

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