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Showing 1 to 20 of 131 Apps
  • $19-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
22 Reviews

Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.
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  • $4.99-$6.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
8
22 Reviews

Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.
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Customer surveys to improve loyalty and marketing effectivenes Show more

Precision Retail is a dynamic app designed to enhance customer engagement and foster brand loyalty. It offers post-checkout surveys that reward customers with discounts, encouraging feedback and interaction. Retailers can efficiently manage loyalty programs and utilize a comprehensive dashboard that presents detailed customer analytics through easy-to-understand graphs. The app facilitates seamless integration with Shopify, allowing retailers to connect effortlessly with their existing online stores. Additionally, it provides robust features for managing store credits and loyalty discounts, ensuring a streamlined rewards process. Precision Retail also enables users to export customer survey data to Meta, optimizing advertising strategies for targeted outreach. This app is perfect for retailers looking to gain deep customer insights and boost loyalty while enhancing their marketing tactics.
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  • $249-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.6
6 Reviews

Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.
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  • $29-$79 / Month
  • Free Plan Available
  • 3 Days Free Trial

Effortlessly create SEO-optimized blogs with AI-generated articles and images.

  • $9-$49 / Month
  • 7 Days Free Trial
8.2
11 Reviews

Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.
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  • $25-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.1
2 Reviews

Get faster customer insights and attribution Show more

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.
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  • Free Plan Available
8.2
1 Reviews

"AI-enhanced feedback analysis for improved customer experiences and loyalty."

  • $15-$149 / Month
  • Free Plan Available
  • 14 Days Free Trial
8
190 Reviews

Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.
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"Weekly customer insights and improvements for your Shopify store."

Gain customer insight post-purchase for improved marketing and retention.

DIYVA - AI Chatbot Assistant for your Customers Show more

DIYVA Conversational AI is a versatile tool designed to seamlessly collect customer feedback and insights through voice-based interactions. With DIYVA, store owners can easily create and customize voice-driven surveys and dialogs to gather customer satisfaction data, product reviews, and responses to questionnaires on a variety of topics. The app offers a frictionless interface for customers, making it simple for them to share their opinions and enhance their engagement with your business. Currently, DIYVA supports only Vintage Themes, but stores utilizing Online Store 2.0 can contact the team for integration assistance. Additionally, the app allows for the integration of chatbots on Collection, Product, and Order Status pages, and provides customization options for aligning the chatbot widget's color with your store's theme. Questionnaire editing is conveniently accessible via the DIYVA Platform, ensuring adaptability and efficient management.
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  • $25 / Month
  • Free Plan Available
  • 1 Days Free Trial
7.9
68 Reviews

Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.
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  • $9.9 / Month
  • Free Plan Available
8.2
1 Reviews

Build powerful forms with our easy-to-use Form Builder app Show more

Cruxtab Form Builder is a cutting-edge app designed to enhance customer interaction and streamline data collection for Shopify store owners. With its user-friendly interface, the app allows users to effortlessly create custom forms tailored to their specific business needs. Whether you're looking to gather customer feedback, manage event registrations, or capture leads, Cruxtab Form Builder offers flexibility and creativity in form design to meet various business requirements. The app ensures seamless storage of all form responses, facilitating easy access and management of important data. Additionally, it provides real-time, automated email notifications, keeping you instantly informed whenever a form is submitted. Elevate your e-commerce operations and improve customer engagement with the innovative solutions offered by Cruxtab Form Builder.
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  • $15 / Month
  • Free Plan Available
8.2
30 Reviews

Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.
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  • $15 / Month
  • Free Plan Available

"Streamline e-commerce data collection with customizable, embeddable forms."

Customizable form builder for collecting data, automating processes, and more.

Enable Google Reviews on Shopify, boosting trust with customer feedback.

  • $39-$99 / Month
  • Free Plan Available
  • 5 Days Free Trial

Create unlimited surveys and get your visitors' feedbacks. Show more

Survey Honey for Shopify is a user-friendly app designed to simplify and enhance data collection for merchants. Whether you're seeking insights, leads, or conducting market research, this app offers a streamlined survey process with easy setup and seamless embed integration. Featuring over 20 types of survey questions—including Star Rating, Ranking, Matrix, and NPS—the app supports unlimited surveys, questions, and answers, allowing for comprehensive data gathering. You can choose between single-page and multi-page surveys, and even integrate payment processing for paid surveys. Designed with a mobile-friendly, responsive interface, Survey Honey ensures a smooth user experience, even accommodating anonymous surveys in compliance with GDPR. With advanced features like conditional results, logic jumps, email notifications, and analytical charts, Survey Honey is a robust tool for turning data into actionable insights.
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  • $9.99-$79.99 / Month
  • Free Plan Available

"Capture real-time checkout feedback to boost e-commerce customer satisfaction." Show more

Zenloop Surveys offers an advanced Checkout Survey Integration tailored for e-commerce merchants seeking to enhance customer satisfaction and gain valuable insights into customer experiences. This tool efficiently embeds surveys within the checkout process, capturing customer feedback immediately post-purchase when impressions are freshest. With Zenloop, merchants can effortlessly install and configure surveys in just a few minutes without the need for any coding expertise. The integration ensures that surveys seamlessly adapt to the store's checkout design, maintaining a consistent and smooth user experience. By collecting real-time feedback, businesses gain the opportunity to understand customer pain points and improve their offerings accordingly. Whether it's identifying issues or enhancing positive interactions, Zenloop empowers e-commerce platforms to stay closely connected to their customers' needs.
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Summary: Engaging and retaining customers is pivotal for any e-commerce business, and Shopify feedback and survey apps are invaluable tools to achieve this. These apps help streamline your operations by efficiently gathering customer insights and feedback. Ultimately, understanding customer preferences enhances their experience and fosters loyalty, which is vital for sustainable growth. By integrating these apps, businesses can make informed decisions and prioritize customer satisfaction, driving long-term success.

Call-to-Action: Dive into our meticulously curated list of Shopify feedback and survey apps to discover the perfect fit for your business. Elevate your customer interactions and let these tools guide you towards enhanced engagement and growth.

Frequently Asked Questions (FAQ)

1. What are Shopify feedback and survey apps?

Shopify feedback and survey apps are tools integrated into your online store to collect and analyze customer feedback, helping you understand their preferences and enhance their shopping experience.

2. How can these apps improve my e-commerce business?

These apps offer insights into customer satisfaction and behavior, allowing you to make data-driven decisions, enhance customer service, and increase retention rates, leading to improved long-term business growth.

3. Are there any specific features to look for in these apps?

Look for features such as customizable templates, multi-channel feedback collection, real-time reporting, integration with other Shopify apps, and user-friendly interfaces.

4. How do these apps ensure customer data privacy?

These apps usually comply with data protection regulations such as GDPR. Always check their data privacy policies and opt for those with secure data-handling processes.

5. Can feedback and survey apps be integrated with other tools?

Yes, many feedback and survey apps can integrate with CRM systems, email marketing tools, and other e-commerce software to provide a comprehensive view of customer interactions and insights.

6. Do I need technical knowledge to set up these apps?

Most apps are designed with user-friendliness in mind, requiring minimal technical knowledge. Thorough documentation and support are usually provided for easy setup.

7. How often should I conduct surveys and request feedback?

It depends on your business needs, but regular intervals such as post-purchase or every quarter are recommended to keep customer insights current and actionable.

8. What is the cost range for Shopify feedback and survey apps?

Prices can vary from free to a monthly subscription model, often depending on the range of features and level of customer support offered.

9. Can feedback from these apps help with product development?

Absolutely, customer feedback can provide valuable insights into what features or products customers are looking for, thereby guiding product development and enhancements.

10. Will using these apps increase my store's operational load?

While these apps add an additional layer of insight, they are designed to streamline operations through automation, which could ultimately reduce workload and improve efficiency.

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