Go beyond the traditional multiple-choice surveys with Aftercare. We use the latest AI technology to let you ask open-ended questions to get as close to the “voice of the customer” as possible. Dig deep into customer feedback by asking smart follow-up questions in real time. And get instant AI analysis of customers’ responses to track common themes, customer sentiment, attribution and NPS. All with a seamless integration into your Shopify store.

• Post-purchase surveys (PPS) that ask open-ended questions
• Survey builder configureable to ask intelligent follow-up questions in real-time
• Analyze responses to track customer sentiment, attribution, common themes, & NPS
• Ability to offer a discount code at the end of a survey
• Compatible with Shopify's Order Status & Thank You Page Checkout Extensions