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MIDA: Heatmap, Replay Checkout logo

MIDA: Heatmap, Replay Checkout

Develop by MIDA

$9.9-$39.9

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial

    Better replay, session recording & heatmap for customer action

    Session replays
    Analytics
    Session recording
    Heatmaps
    Filter recordings

    About MIDA: Heatmap, Replay Checkout

    Built by MIDA

    Synctrack Order Tracking logo
    (72 Reviews)
    • Sponsored

    All-in-1 Order Tracker with a Branded Order Tracking Page

    Description

    Improve shopping experience by better replays, recordings and heat map for watching customer actions

    MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.

    MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order. more
    • Session Recording: replay customer visits on your online store
    • Heatmaps: see what people find most interesting (and not)
    • Analytics: track & report customer data (checkout, add-to-cart & more)
    • Filter recordings by events: abandoned cart/checkout, successful order
    • Optimized for speed: record sessions without affecting your store's performance

    Pros

    • Simple to use and easy to set up
    • Provides full session recording and heatmaps
    • Helps in analyzing customer behavior and improving website design
    • Categorizes sessions by events such as abandoned cart, abandoned checkout, and successful orders
    • Good customer support
    • Free version available, which performs necessary functions for small businesses

    Cons

    • Doesn't work on mobile, which limits convenience
    • Pricing might be steep for some users, especially those with multiple subscriptions

    Top Helpful Reviews

    Nature's Dew Candle & Skincare

    Jul 03, 2025  on Shopify

    Great customer service. I encountered an issue where my IP address was being counted as one of the sessions, and I was able to resolve it with the team in under 20 minutes.

    Avea Studios

    Jul 03, 2025  on Shopify

    We've been using this app to track user behavior and session recordings, and it's been a game changer. The ability to watch real user sessions gave us deep insights into how customers navigate our site, where they hesitate, and exactly where they drop off during checkout. Thanks to these insights, we discovered multiple patterns and key pain points that we would have otherwise missed. For example, we identified confusing steps in our checkout process and fixed bottlenecks that were causing cart abandonment. After implementing changes based on the data, our conversion rate significantly improved and our checkout experience is now much smoother. Highly recommend to any business looking to truly understand their customers and make data-driven improvements!

    MiniBreeze

    Jun 30, 2025  on Shopify

    Great tool to understand the behavior of the customer and discover the parts of your web you have to improve. 10/10 highly recommended!

    Cradle Comforts Co.

    Jun 30, 2025  on Shopify

    I do like the idea of this app. It has helped me identify possible improvements to my site. Excluding IP addresses from the recording has proven to be a cumbersome process.

    Spirit

    Jun 30, 2025  on Shopify

    I've been using this tool for most of my shops and recommend it to others. It's incredibly informative and useful, especially the session replays, which give great insight into user behavior. The only reason I'm not giving 5 stars is because I occasionally encounter bugs in the replay feature. That said, overall it's a very solid and valuable tool.

    interio Onlineshop

    Jun 28, 2025  on Shopify

    I am very thankful for the prompt help from the support team. we tried now this app for few weeks, and we are very happy with that.

    RESIN

    Jun 25, 2025  on Shopify

    Really loved this app! I was able to find many issues with store's user experience and was able to fix them for the issues. I would recommend this app for store owners who want to increase their revenue and improve the user experience.

    REYNÉ

    Jun 24, 2025  on Shopify

    Thanks to MIDA, I can identify and fix UX obstacles almost instantly. It’s like having a real-time window into my customers’ experience. The heatmaps are super intuitive, and session recordings help uncover hidden issues that I would’ve never caught through analytics alone. Plus, the support team is amazing – super responsive, knowledgeable, and genuinely invested in helping me get the most out of the tool. If you're serious about improving conversion rates and user experience, MIDA is a must-have.

    COOZIE

    Jun 24, 2025  on Shopify

    Great app and great support! I use MIDA: Heatmap, Replay & Record, and it has helped me understand my visitors' behavior. I've used other apps before, but MIDA is better. Their support service is also kind and helpful. Thank you.

    ELSY

    Jun 22, 2025  on Shopify

    Excellent Tool for Boosting Conversions and Understanding User Behavior MIDA has been a game-changer for our Shopify store. The combination of heatmaps, session replays, and real-time user behavior tracking has given us deep insights into how customers interact with our site. We’ve been able to identify exactly where users drop off during the checkout process and make targeted changes to improve the experience—resulting in noticeably higher conversion rates. The app is intuitive and easy to set up, and the customer support is fast, friendly, and knowledgeable. What I appreciate most is how actionable the data is. You’re not just getting numbers—you’re getting a clear picture of what needs to be fixed and why. Highly recommended for any store looking to reduce cart abandonment and fine-tune the user experience.

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