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MIDA: Heatmap, Replay Checkout logo

MIDA: Heatmap, Replay Checkout

Develop by MIDA

$9.9-$39.9

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial

    Better replay, session recording & heatmap for customer action

    Session replays
    Analytics
    Session recording
    Heatmaps
    Filter recordings

    About MIDA: Heatmap, Replay Checkout

    Built by MIDA

    BON Loyalty Rewards Program logo
    (1,473 Reviews)
    • Sponsored

    Loyalty rewards program with points, POS, referrals &...

    Description

    Boost sales by seeing customer actions through recordings, replays, and heatmaps.

    MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout to a specific ad campaign.

    MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout to a specific ad campaign. more
    • Session Recording helps replay customer visits on your online store in realtime
    • Heatmaps show what people find most interesting (and not)
    • Quickly view and filter recordings by abandoned cart/checkout, completed orders
    • Analytics to identify conversion bottlenecks (add to cart, checkout and more)
    • Optimized for speed without affecting your store’s performance

    Pros

    • Simple to use and easy to set up
    • Provides full session recording and heatmaps
    • Helps in analyzing customer behavior and improving website design
    • Categorizes sessions by events such as abandoned cart, abandoned checkout, and successful orders
    • Good customer support
    • Free version available, which performs necessary functions for small businesses

    Cons

    • Doesn't work on mobile, which limits convenience
    • Pricing might be steep for some users, especially those with multiple subscriptions

    Top Helpful Reviews

    Rosewood Leather

    Aug 13, 2025  on Shopify

    Great app. Best out there and gives a detailed view of the customers view on your store. Would recommend.

    Scentstop

    Aug 12, 2025  on Shopify

    Excellent support and well priced - does exactly what it should, nothing more, nothing less. Good to see an app not charging through the roof and adding pointless features, a seemingly common occurrence with SASS lately.

    Loste False Nails

    Aug 11, 2025  on Shopify

    The record option is super useful to get some insights about how our customers are interacting with the website. It allows to quickly identify bottlenecks and make the user journey much smoother.

    Mayoni Jewelers

    Aug 06, 2025  on Shopify

    Amazing app and easy to use. Another thing I love is that it's free to use. I found it really useful when I first started running ads and I wanted to see how visitors we're interacting with my store. From that I was able to make adjustments and improve! I don't usually leave reviews but when it comes to how helpful this app has been, I had too. 100% Recommended!

    Australian Gold UK

    Jul 23, 2025  on Shopify

    Very effective in seeing exactly how customers navigate your site and the steps taken to check out. Support with the app is also very quick and helpful. Shout out to Lucy. She was very helped me exclude my IP and extend my recordings very quickly.

    AnalogTee

    Jul 15, 2025  on Shopify

    This has been a huge help to understand where my clients are focused. Even if they don't purchase, knowing what products they drilled down on is a great help.. Loving this app..

    Missing Gem

    Jul 11, 2025  on Shopify

    Best Staff, very easy to use, and tbh surprisingly no bugs so far lol. they have a free plan which should be enough for some stores

    MALOF

    Jul 07, 2025  on Shopify

    Really loved this app, best heat map tracking app for shopify. It gives real time session recording and helps me understand my customer better.

    Nature's Dew Candle & Skincare

    Jul 03, 2025  on Shopify

    Great customer service. I encountered an issue where my IP address was being counted as one of the sessions, and I was able to resolve it with the team in under 20 minutes.

    Avea Studios

    Jul 03, 2025  on Shopify

    We've been using this app to track user behavior and session recordings, and it's been a game changer. The ability to watch real user sessions gave us deep insights into how customers navigate our site, where they hesitate, and exactly where they drop off during checkout. Thanks to these insights, we discovered multiple patterns and key pain points that we would have otherwise missed. For example, we identified confusing steps in our checkout process and fixed bottlenecks that were causing cart abandonment. After implementing changes based on the data, our conversion rate significantly improved and our checkout experience is now much smoother. Highly recommend to any business looking to truly understand their customers and make data-driven improvements!

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