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Lucky Orange Heatmaps & Replay logo

Lucky Orange Heatmaps & Replay

Develop by Shopify

$19-$89

/ Month
Free plan available 7 Days Free Trial

One click install for visual cart and checkout analytics

Customer surveys
Session recordings
Live visitors
Heatmaps
Conversion funnels
Checkout events
Visitor discovery

About Lucky Orange Heatmaps & Replay

Built by Shopify

Address

101 Ave of the Americas, New York, NY, 10013, US

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Introduction Video

Description

Confidently optimize your store. Use visual analytics & checkout tracking to make smarter decisions.

See how shoppers move through your store so you can make confident, informed decisions. Watch real visitor sessions to identify friction in the customer journey, use dynamic heatmaps to understand what captures attention(or doesn't) and track checkout events like "Checkout Started" or "Product Viewed" to pinpoint where buyers drop off. Prebuilt conversion funnels and page-level insights help surface performance issues—no complex setup, custom code, or manual tagging required.

See how shoppers move through your store so you can make confident, informed decisions. Watch real visitor sessions to identify friction in the customer journey, use dynamic heatmaps to understand what captures attention(or doesn't) and track checkout events like "Checkout Started" or "Product Viewed" to pinpoint where buyers drop off. Prebuilt conversion funnels and page-level insights help surface performance issues—no complex setup, custom code, or manual tagging required. more
  • Session Recordings – Watch how visitors navigate your store to spot problems
  • Heatmaps – Reveal where visitors click & scroll to identify missed opportunities
  • Checkout Tracking & Analytics – Track key events & pinpoint friction in checkout
  • Conversion Funnels – Prebuilt tracking to show where visitors abandon purchases
  • Page Insights – Identify frustration signals to improve the user experience

Pros

  • Easy and quick installation process
  • Valuable insights into customer activities and behaviors
  • Session recordings and live visitor tracking
  • Heatmaps to visualize what shoppers find most interesting
  • Pre-built conversion funnels to identify drop-offs in the purchase journey
  • Variety of preloaded checkout events for in-depth customer behavior analysis
  • Detailed analytics help improve conversion rates
  • Ability to communicate with customers and watch their interactions in real-time
  • Helpful customer support with high praise for quick and thorough assistance
  • User-friendly interface compared to competitors
  • Useful for both beginners and experienced users with different experience levels
  • Can guide improvements in website layout and product visibility based on customer interactions
  • Helps identify and address issues leading to cart abandonment
  • Positive user feedback on ease of navigation and usefulness of the app

Cons

  • Limited data from just a few days of use might not provide a comprehensive analysis
  • Some users may find the free version limited and might need to upgrade for more features

Top Helpful Reviews

SoSocial

Oct 21, 2025  on Shopify

Great app, provides a ton of very actionable information on your customer journey and funnels. Jordan is very responsive. Highly recommended.

The Functional Teacher

Oct 17, 2025  on Shopify

Jordan was amazing. Accommodating, knowledgeable, and was able to answer all questions I had - Thank you Jordan!

Seymour Weaver MD, LLC

Oct 16, 2025  on Shopify

Great value is provided with having the ability to see the recordings of each visitor to my web pages which provides insight into what's working and not working and guide design changes for optimization. The same is true of the heat maps and being able to see what percentage of visitors make it from the top to the bottom of the pages. Without Lucky Orange I would have no idea of what is really going on.

Willow Tree and Company

Oct 13, 2025  on Shopify

Excellent view of what is really happening on my website. So valuable in creating the ultimate experience for my clients.

Pawtner

Oct 13, 2025  on Shopify

Really love this app! The app is very useful if you wanna have an overview of customers behavior. The LIVE function is great to follow people!

vannbells

Oct 10, 2025  on Shopify

Easy to use and very helpful to see how your customers behave on your page in order to adapt accordingly!

Molly Miller

Oct 08, 2025  on Shopify

Very easy to use and has incredible insights on user behaviour. Looking forward to using this more and making strategic changes based on the data. Thank you so much.

Run by Chaos

Sep 25, 2025  on Shopify

I’m new to e-commerce and Lucky Orange has been really helpful. The heatmaps and recordings help me understand what is happening on my site and where I need to make improvements.

iCowhide UK

Sep 18, 2025  on Shopify

What a crap! I installed it and was constantly told email not valid. Changed email and tried forgot password and it kept looping into the login page with no way out. I deleted the app, but now I'm worried they start charging me after the free period. So I'm saying this loud now: PLEASE CANCEL MY PURCHASE and work on your lousy logon and Shopify integration page.

happypalmx

Sep 02, 2025  on Shopify

It's buggy AF, logs me out and doesn't let me log in back again (dont recognize pswd) so i reset psw and nothing... open a new account with new email and it works until it logs me out, then the whole process repeats... i already used 4 emails

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