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Lucky Orange Heatmaps & Replay logo

Lucky Orange Heatmaps & Replay

Develop by Shopify

$19-$89

/ Month
Free plan available 7 Days Free Trial

One click install for visual cart and checkout analytics

Customer surveys
Session recordings
Live visitors
Heatmaps
Conversion funnels
Checkout events
Visitor discovery

About Lucky Orange Heatmaps & Replay

Built by Shopify

Address

Friedrichstrasse 114A, Berlin, 10117, DE

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Introduction Video

Description

Confidently optimize your store. Use visual analytics & checkout tracking to make smarter decisions.

See how shoppers move through your store and uncover what’s driving or blocking sales. Watch visitor Sessions to spot friction and use Heatmaps to see what captures attention. Track checkout events like “Product Viewed,” “Added to Cart,” and “Checkout Started” to find where buyers drop off. Collect feedback with Surveys and Use Discovery, Lucky Orange’s AI assistant, to understand your data whether it’s sudden performance shifts or what’s blocking conversions & instantly get actionable insights.

See how shoppers move through your store and uncover what’s driving or blocking sales. Watch visitor Sessions to spot friction and use Heatmaps to see what captures attention. Track checkout events like “Product Viewed,” “Added to Cart,” and “Checkout Started” to find where buyers drop off. Collect feedback with Surveys and Use Discovery, Lucky Orange’s AI assistant, to understand your data whether it’s sudden performance shifts or what’s blocking conversions & instantly get actionable insights. more
  • Session Recording & Heatmaps – Understand visitor behavior with visual analytics
  • Surveys – Ask visitors questions to to uncover barriers and motivations
  • Checkout Tracking & Analytics – Track key events & pinpoint friction in checkout
  • Discovery – Ask questions and get AI-powered answers from your site’s data
  • Conversion Funnels – Prebuilt tracking to show where visitors abandon purchases

Pros

  • Easy and quick installation process
  • Valuable insights into customer activities and behaviors
  • Session recordings and live visitor tracking
  • Heatmaps to visualize what shoppers find most interesting
  • Pre-built conversion funnels to identify drop-offs in the purchase journey
  • Variety of preloaded checkout events for in-depth customer behavior analysis
  • Detailed analytics help improve conversion rates
  • Ability to communicate with customers and watch their interactions in real-time
  • Helpful customer support with high praise for quick and thorough assistance
  • User-friendly interface compared to competitors
  • Useful for both beginners and experienced users with different experience levels
  • Can guide improvements in website layout and product visibility based on customer interactions
  • Helps identify and address issues leading to cart abandonment
  • Positive user feedback on ease of navigation and usefulness of the app

Cons

  • Limited data from just a few days of use might not provide a comprehensive analysis
  • Some users may find the free version limited and might need to upgrade for more features

Top Helpful Reviews

Direct Splashbacks

Jan 09, 2026  on Shopify

Fantastic App. It has allowed us to monitor how customers interact with our website and fix any sticking points. This has helped us to massively improve our websites conversion rate. Customer support is also great. We had an issue with integration. However, Jordan quickly jumped on a Zoom call and helped us get it sorted in no time. Highly recommend!

Johns Pet Store

Jan 04, 2026  on Shopify

just started and looks very good. waiting for my tutorial on Monday to learn and improve experience

Walk Proud

Jan 02, 2026  on Shopify

very intuitive and mega useful! You don't guess, you literally see what your shop visitor saw and did when he was on your store, so you can improve your shop on the go

Luminary Decor

Dec 18, 2025  on Shopify

The app works great and the support team helped me through a lot of problems I ran into with traffic sources. Great app!

Abstrax Tech

Dec 17, 2025  on Shopify

The app itself seems to be great. We've had it for a week and we've been enjoying the additional insights. The customer service has been excellent as well. We had an issue that was resolved immediately and accurately. Can't ask for better than that!

Dark Canyon Coffee Company

Dec 04, 2025  on Shopify

Very helpful team! Quick response and very usefull app to see what issues people may be having. I look forward to learning more about how to use it and help our customers! Sometimes can take a while to load the sessions but otherwise I use this tool daily.

The Intimate Lab

Nov 25, 2025  on Shopify

Lucky Orange saved me multiple times. When you are a business owner, sometimes you can miss something on your website because you have a lot of thing in your head. This application is really a saver, you fill easily understand the issue on your website.

Rugged Beard Co

Nov 20, 2025  on Shopify

DO NOT INSTALL THIS APP - Shocking technical support!!!! They'll Leave you hanging for few days whilst continuing the billing cycle. App is decent but many times it doesn't capture the session and fails to record key moments. They'll just send an email saying "please uninstall then install again" Theyll reply in 24 hours then hope it gets delayed! No immediate support and attention to detail when speaking to their department! A reminder that there are apps with support responses in a few hours!!

Baby's Essentials

Nov 18, 2025  on Shopify

Really like this app to see where customer seems to have hesitation. The missing star is because alot of video capture are lagging and it can be difficult sometimes to see where exactly whats makes customers leave.

Richards Packaging

Nov 13, 2025  on Shopify

Great app for CRO and understanding customer behaviour on your Ecomm platform. Jordan was an excellent support too!

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