Shopify chat apps 2026

Zotabox Social Sharing Buttons

$4.99 / Month

9.2

162 Reviews

Social Media Icons and Buttons. Increase Your Social Shares Show more

Zotabox Social Sharing Buttons is a versatile app designed to enhance your website with seamlessly integrated social sharing and messaging options. It empowers you to boost your site's social media engagement and followers by providing professional and customizable social icons. These icons cover a range of over 20 social media platforms including Facebook, Twitter, Pinterest, Instagram, and LinkedIn, with more being added regularly. Additionally, the app includes social messaging features and QR codes for platforms like Snapchat, Whatsapp, Messenger, Viber, Line, and Telegram, making it easy for visitors to interact through various channels. Zotabox ensures you can tailor the style, color, and positioning of these social buttons to complement your website's design. This user-friendly solution also offers multiple styles, sizes, and colors, along with print and email icons, making it a comprehensive tool for increasing your online visibility and interaction.

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Customizable icons

Multiple styles

Add social buttons

Social messaging

20+ social accounts

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Shopify Inbox

9.3

5,147 Reviews

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Connect with shoppers and drive sales with chat Show more

Shopify Inbox is a versatile, free messaging tool designed to enhance customer interaction as they shop online. It facilitates direct communication with customers, with 70% of conversations occurring during active purchases. The app provides real-time insights into customer behavior, such as the products they've viewed, their cart contents, and previous orders, allowing for personalized customer engagement. Merchants can increase order values by recommending products or offering discounts directly through chat. Shopify Inbox also streamlines support with automated replies, FAQ integration, and a personalized chat experience to resolve queries swiftly. The app integrates seamlessly with the Shopify admin, allowing businesses to manage conversations from their online store and the Shop app effectively. Through features like automated greetings and contact capture, it saves time for both the seller and the customer.

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Product recommendations

Seamless workflow integration

Live customer chat

Automated replies

Customer profile insights

Conversation management

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Chatty AI Chatbot & Live Chat

$19.99-$199 / Month

9.5

1,712 Reviews

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Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Chatty: Livechat Helpdesk, FAQ, is a comprehensive customer support tool designed to enhance e-commerce experiences by integrating a smart chat box with live chat capabilities, FAQs, and order tracking. Available 24/7 with automated responses and WhatsApp support, Chatty ensures users receive quick and effective assistance, leading to improved user satisfaction and higher conversion rates. The app prioritizes trust-building, offering personalized "Contact Us" options that not only reduce support time but also minimize cart abandonment. Its seamless integration allows for instant order tracking and swift resolution of queries, catering to urgent customer needs. Furthermore, Chatty supports Shopify stores by managing FAQs easily with stunning themes and categorized questions. With various contact methods like WhatsApp, phone calls, and Messenger, Chatty ensures seamless 24/7 customer support for e-businesses.

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Order tracking

Whatsapp integration

24/7 automation

Faq management

Faq popups

Personalized contact

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Tidio ‑ Live Chat & AI Chatbot

$29-$39 / Month

9.4

1,126 Reviews

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Live Chat boosted with Chatbots for the best customer support Show more

Tidio Live Chat & AI Chatbots is a robust customer experience platform designed to enhance online store interactions and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can answer common customer queries instantly, helping to increase revenue. By centralizing all customer communications, Tidio serves as a simple yet powerful helpdesk solution for businesses. The app integrates seamlessly with Shopify, allowing users to add it with just a single click, enhancing efficiency through dedicated features. Users can communicate with visitors through live chat, swiftly resolving issues and proactively boosting sales. Additionally, the Lyro AI bot works alongside human agents to automatically address customer questions. Tidio also offers functionalities like cart previews, order history checks, and product recommendations directly in the chat, as well as a straightforward ticketing system for managing customer requests.

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Product recommendations

Ai-powered chatbots

Visitor engagement

Live chat interaction

Sales boosting chatbots

Common questions resolving

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Moose: AI Chatbot & Live Chat

$19-$249 / Month

9.4

449 Reviews

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Advanced Helpdesk: FAQ builder, help center, support widget Show more

MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.

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Faq builder

Help center templates

Support ticket management

Customizable help widget

Efficient helpdesk workflow

Insightful performance reports

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B: WhatsApp Chat, Abandon Cart

9

342 Reviews

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#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.

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Abandoned cart recovery

Product recommendations

Helpdesk inbox

Spin the wheel

Exit popups

Broadcast campaigns

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Gorgias: Helpdesk, Chat & FAQ

$10-$900 / Month

8.8

606 Reviews

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Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.

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Ai-powered responses

Order management

24/7 support

Unified inbox

Revenue statistics

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Robo Calls ‑ Pakistan

9.1

98 Reviews

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Automated order confirmation call to mobile number in Pakistan Show more

Robo Calls - Pakistan is an innovative app designed to help store owners manage and confirm cash-on-delivery orders, which often have a high risk of return. By automating order confirmation calls in both Urdu and English, the app assists in reducing bogus orders and unexpected returns. Customers receiving these calls can easily confirm, cancel, or request a callback by pressing the corresponding numerical inputs—1 for confirmation, 2 for cancellation, and 3 for a callback. This efficient process not only streamlines order management for store owners but also helps save valuable time and resources by minimizing unnecessary shipments. The app also tags each order with the customer's action, making it easy to track and manage orders effectively. Designed specifically for businesses operating in Pakistan, Robo Calls is an essential tool for improving order accuracy and enhancing customer communication.

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Order tagging

Order confirmation

Automated calls

Voice options

Input-based actions

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Flyweight AI Chatbot | AI Chat

$1-$99 / Month

8.8

103 Reviews

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Boost Sales & Support with Authentic AI Conversations Show more

Flyweight is an advanced AI chatbot designed to seamlessly integrate with your Shopify store, bringing a vibrant personality to customer interactions. With a simple one-click setup, Flyweight utilizes real-time shop data to offer personalized shopping experiences that not only engage customers but also drive sales. This intelligent chatbot communicates fluently in 50 languages, making it accessible to a global audience. Flyweight includes enhanced analytics features, allowing you to filter and analyze customer complaints, sales, and support interactions, providing valuable insights into customer needs. Customize its responses for a truly bespoke experience while ensuring compliance with GDPR standards. Instantly gain a deeper understanding of your customers' questions and improve their shopping journey with Flyweight.

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Customizable responses

One-click setup

Enhanced analytics

Personalized interactions

Gdpr-compliant

Dynamic personality

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SmartBot: Leading AI Chatbot

$30-$300 / Month

8.9

360 Reviews

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AI Chat Innovation: Enhancing Sales and Improving Service Show more

SmartBot-AI Chatbot is a dynamic, no-code platform designed to revolutionize customer interaction for eCommerce stores. By providing instant support and personalized shopping experiences, it aims to enhance customer satisfaction and drive sales growth. The chatbot seamlessly integrates with Shopify, allowing visitors to easily search for products and receive real-time tailored recommendations. Notably, SmartBot optimizes the post-sales experience by enabling customers to check their order status at their convenience. Businesses can effortlessly customize the chat widget to align with their brand identity, ensuring a cohesive customer experience. Furthermore, personalized invitations through SmartBot can lead to increased customer consultations and higher conversion rates. Overall, SmartBot-AI Chatbot is a powerful tool for streamlining store interaction and significantly enhancing the online shopping journey.

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Order tracking

Easy integration

Personalized shopping

Product search

Real-time recommendations

Instant support

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VanChat AI Chatbot & Live Chat

$19-$99 / Month

9.2

105 Reviews

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GPT4 AI Chatbot to increase sales and provide customer service Show more

VanChat AI ChatBot & Live Chat is a cutting-edge tool designed to revolutionize customer service for online retailers. Powered by advanced GPT technology, this chatbot acts like a top-tier salesperson, adeptly understanding user intents and behaviors to provide quick, precise responses. It excels at suggesting products at optimal times, engaging customers with timely promotions, and even interpreting emotional cues to facilitate conversions from visitors to buyers. The app supports over 100 languages, ensuring a global outreach with 24/7 human-like customer service. With seamless integration options, including customizable widgets and multiple input methods for training data, VanChat continuously updates its knowledge base with the latest product information. This proactive approach significantly enhances customer satisfaction, reduces cart abandonment, and drives sales growth.

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Customizable chat widget

24/7 service

Proactive recommendations

Automatically retrained

Multiple knowledge uploads

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Commslayer ‑ Helpdesk & Chat

$39-$99 / Month

8.4

74 Reviews

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Solve support tickets faster with a helpdesk built for D2C Show more

Commslayer is a comprehensive helpdesk solution designed to replace costly alternatives with a powerful, free tool that effectively meets your customer support needs. Founded by Karri, Commslayer offers real-time access to order, shipping, and purchase histories, enabling support teams to deliver informed assistance swiftly. The app leverages AI technology to draft replies for every support ticket, saving time and ensuring consistency in customer interactions. It also features automatic moderation of social media comments, allowing support teams to maintain brand reputation efficiently. Familiar functionality like macros, automations, and customizable views are included, ensuring a seamless transition for your team. With advanced role management, detailed reporting, and custom views tailored for support managers, Commslayer empowers teams to manage support operations with precision and ease.

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Ai-drafted replies

Real-time access

Auto-moderation

Macros automations

Advanced role management

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CK: Abandoned cart on WhatsApp

$9.99-$29 / Month

9.1

267 Reviews

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Automated Abandoned cart recovery. WhatsApp Chat widget. Show more

CK: WhatsApp Chat & Abandoned is a powerful tool designed to enhance your eCommerce experience by leveraging the widespread reach of WhatsApp. The app focuses on boosting conversion rates through automated abandoned cart recovery messages, ensuring your potential sales don't go to waste. It also builds customer trust by sending automated order notifications, COD confirmations, and shipping alerts, keeping your customers informed throughout their shopping journey. The app allows seamless integration with popular review platforms like Loox and Judge.me, encouraging feedback collection effortlessly. With its easy one-click setup, you can customize WhatsApp chat and share features, providing real-time customer support. Additionally, the app supports multiple agents and offers after-hours assistance, enhancing customer service continuously. Embrace a streamlined communication platform where customers can easily reach out with questions and make immediate purchases, all within WhatsApp.

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Automated cart recovery

Whatsapp chat widget

Order notifications

Cod confirmation

Shipping confirmation

Customizable chat button

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Chatway Live Chat & WhatsApp

$29-$149 / Month

8.9

239 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Chaty Chat Buttons & WhatsApp

$15-$79 / Month

9.1

217 Reviews

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Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons Show more

Chaty is a versatile chat button solution that enables seamless communication with customers through their preferred messaging apps. By integrating popular platforms like WhatsApp, Facebook Messenger, SMS, email, and many others, Chaty ensures that businesses can maintain a strong connection with their clientele. The app offers enhanced accessibility features such as a contact form, phone button, Call Now button, and click-to-call widget. Customization options abound, allowing businesses to personalize font styles, colors, button positions, and preset welcome messages. With Chaty, you can increase sales conversions, generate leads, and enhance client support from a single, convenient interface. Additionally, the app provides valuable insights by tracking and analyzing customer interactions through Google Analytics. Designed for both mobile and desktop, Chaty is the complete solution for optimizing customer engagement across multiple channels.

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Mobile & desktop compatibility

Analytics integration

Preset welcome messages

Multi-platform chat integration

Customizable chat widgets

Multiple communication options

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Zipchat AI Chat & AI Chatbot

$49-$499 / Month

8.3

130 Reviews

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Increase Sales & Automate Customer Service with GPT4 AI Chat Show more

ZipChat AI Chatbot | Sales GPT is an innovative solution designed to enhance customer engagement and boost sales by interacting with website visitors at the optimal moments. This intelligent chatbot understands user needs, addresses inquiries, and overcomes objections, all while recommending products and driving upsell and cross-sell opportunities to increase conversion rates. With its ability to self-train and launch within minutes, ZipChat can seamlessly adapt to your brand’s voice and style and support conversations in 95 different languages. Beyond enhancing sales, this AI chatbot also functions as a compassionate support system, automating assistance and ticketing to reduce customer service load and costs. By proactively engaging with each visitor, ZipChat converts interactions into sales by recommending the most relevant products and tracking orders effectively. Deployed in under five minutes, it tailors responses to individual customer needs, thus enhancing user satisfaction and promoting business growth.

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Multi-language support

Quick setup

Product recommendations

Order tracking

Proactive engagement

Upsell & cross-sell

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Rly: WhatsApp Chat & Marketing

9.2

52 Reviews

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Quickly answer customer queries and improve your conversions Show more

WhatsApp Chat Button by RQ is your gateway to enhanced customer interaction on your Shopify store. This user-friendly app allows you to integrate WhatsApp communication seamlessly, ensuring you're always connected with your customers. With just a few clicks, you can add a chat button to your store, customized with your phone number and a prefilled message, to streamline conversations. Whether your customers are using a computer or a mobile device, the chat button facilitates instant communication, helping you avoid missed opportunities and eliminate communication hurdles. Experience the convenience of direct WhatsApp messaging to boost customer satisfaction and engagement effortlessly.

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Easy installation

Customizable chat button

Mobile and desktop compatibility

Direct customer communication

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Willdesk: Live Chat&AI Chatbot

$16.9-$89.9 / Month

8.5

387 Reviews

Unlock Deals 30% off

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

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Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

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Chizy ‑ AI Chatbot & AI Agents

9.1

12 Reviews

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24/7 AI-powered chatbot for instant support, product suggestions, and insights. Show more

Chizy AI Chatbot is an intelligent customer support solution providing round-the-clock live chat assistance with human-like interactions powered by cutting-edge artificial intelligence. It effortlessly learns your store products, policies, and webpages, enabling it to provide instant, accurate answers and make personalized product recommendations that align with customer needs. Equipped with AI-driven insights, Chizy AI Chatbot streamlines your support operations by allowing you to filter and analyze interactions, reduce manual workload, and optimize response times, ultimately boosting sales conversions. The app also offers the flexibility of training the chatbot with custom settings and knowledge for tailored performance. Moreover, it ensures a seamless customer support experience by facilitating smooth transitions to live agents through WhatsApp, phone, or email. Delivering multilingual support in over 100 languages, Chizy AI Chatbot is an indispensable tool for modern businesses seeking to enhance customer satisfaction and streamline operations.

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Multilingual support

Ai product recommendations

Ai-driven insights

24/7 live chat

Auto-learn products

Seamless agent transition

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Robo Calls PK

$10-$20 / Month

8.5

44 Reviews

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Automated order confirmation robo call in Pakistan Show more

Order Confirmation Robo Calls is designed to enhance your order verification process through automated robocalls that quickly reach your customers. With the simple push of a button, customers can confirm their order with 1, cancel with 2, or request a callback with 3. The app offers flexibility by allowing you to choose between a default or personalized voiceover, adding a unique touch to your customer interactions. This efficient system not only adds convenience but also significantly reduces order return rates and ensures the authenticity of orders. Additionally, the app allows for seamless scheduling of follow-up calls if the initial call isn’t answered, and you can set up break hours to avoid disturbing customers at inconvenient times. Experience a smoother order confirmation process that fosters customer trust and satisfaction.

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Automated confirmation calls

Customer response options

Customizable voiceover

Follow-up call scheduling

Break hours setup

Reduce order returns

Install App

Ctx: WhatsApp Chat + Marketing

$8.99-$24.99 / Month

8.1

256 Reviews

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Support on whatsapp chat & recover abandoned carts with Chatix Show more

Ctx: WhatsApp Marketing + Chat is a versatile tool designed to enhance customer interactions and streamline business processes via WhatsApp. This app features a comprehensive widget offering functionalities such as support chat, FAQs, order tracking, and contact options, making it an all-in-one customer communication hub. It facilitates both manual and automated messaging for various scenarios, including abandoned checkout recovery, order confirmations, COD verification, and review requests, thus boosting engagement and sales. With the capability to leverage WhatsApp Business API, users can execute targeted marketing campaigns through pre-designed templates or custom messages, as well as send out broadcast messages. A shared inbox ensures that support teams can efficiently handle and respond to customer inquiries. Moreover, a mobile app component allows for managing abandoned cart recovery and other key functions on the go, while a Chrome extension supports these tasks seamlessly through Web WhatsApp. This comprehensive approach to WhatsApp marketing and customer support helps businesses maintain strong relations and improve customer satisfaction.

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Abandoned cart recovery

Order tracking

Whatsapp chat widget

Cod verification

Shared inbox

Automated messages

Install App

Shopify chat apps

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Showing 1 to 20 of 709 Apps

Zotabox Social Sharing Buttons

Shopify Inbox

Chatty AI Chatbot & Live Chat

Tidio ‑ Live Chat & AI Chatbot

Moose: AI Chatbot & Live Chat

B: WhatsApp Chat, Abandon Cart

Gorgias: Helpdesk, Chat & FAQ

Robo Calls ‑ Pakistan

Flyweight AI Chatbot | AI Chat

SmartBot: Leading AI Chatbot

VanChat AI Chatbot & Live Chat

Commslayer ‑ Helpdesk & Chat

CK: Abandoned cart on WhatsApp

Chatway Live Chat & WhatsApp

Chaty Chat Buttons & WhatsApp

Zipchat AI Chat & AI Chatbot

Rly: WhatsApp Chat & Marketing

Willdesk: Live Chat&AI Chatbot

Chizy ‑ AI Chatbot & AI Agents

Robo Calls PK

Ctx: WhatsApp Chat + Marketing

Frequently Asked Questions

1. What are Shopify chat apps?

2. How do chat apps enhance customer experience?

3. Can chat apps be customized for my store's brand?

4. Are chat apps beneficial for small businesses?

5. How do chat apps integrate with Shopify?

6. Do chat apps support multiple languages?

7. Can I track the performance of chat apps?

8. What happens if I am offline and a customer sends a message?

9. Are there any free chat apps available for Shopify?

10. How do I choose the right chat app for my Shopify store?