8.1
Tidio Live Chat & AI Chatbots logo

Tidio Live Chat & AI Chatbots

Develop by TIDIO LLC

$29-$39

/ Month
Free plan available 7 Days Free Trial

Live Chat boosted with Chatbots for the best customer support

Product recommendations
Ai-powered chatbots
Visitor engagement
Live chat interaction
Sales boosting chatbots
Common questions resolving
Unified messaging platform
Dedicated shopify integration
Simple ticketing system
1,858 Reviews
8.1

About Tidio Live Chat & AI Chatbots

Launched Jul 14, 2014

Categories

Built by TIDIO LLC

Email :

[email protected]

Address

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

Website Support Portal Privacy policy FAQ

Introduction Video

Description

Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! more
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

Pros

  • Enables excellent customer service and turns passive visitors into active buyers
  • Ready-to-use sales and support chatbots that increase revenue and answer common customer questions
  • Supports managing all customer messages in one place
  • Integration with Shopify is quick and straightforward
  • Live chat allows for quick problem-solving and proactive selling
  • Lyro AI bot can automatically solve customer questions
  • Features like previewing carts, checking order history, and recommending products directly in chat
  • Simple ticketing system for managing and resolving customer requests
  • App is highly rated by users for convenience, effectiveness, and customizable features
  • Dedicated mobile app allows communication with customers from anywhere

Rating And Reviews

Retroplay

Nov 17, 2024  on Shopify

Naturejoy.co.uk

Nov 10, 2024  on Shopify

Iam not

The One Paris

Nov 09, 2024  on Shopify

top

kerabox.no

Nov 05, 2024  on Shopify

Sugar Glow

Nov 02, 2024  on Shopify

Hard to use

Craft for Art

Nov 02, 2024  on Shopify

MYSCANDIC

Nov 01, 2024  on Shopify

MayArtex

Oct 31, 2024  on Shopify

pensé que era más fácil

Trevino Appliance

Oct 30, 2024  on Shopify

I have found Tidio to be a great AI chatbot. There is a low learning curve for creating or altering chats. When I received an email about a potential issue, customer and tech support reached out, explained the possible issue, and did a quick fix to set things straight.

Chick Store

Oct 29, 2024  on Shopify

Nice app

Show more reviews

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