Setting up Tidio was incredibly easy. The installation took only a few minutes, and the chat widget integrated seamlessly into our Shopify site. I was impressed by how intuitive the dashboard felt — clean, modern, and simple enough for any team member to use without much training.

Good app, I think its a bit too expensive but compared to competitors this one is the most advanced!

Still trying out the app..and so far so good. So easy to use and makes a better customer experience. Highly recommend.

Just going through the installation and configuration process which so far is a breeze. Customer service was prompt and knew exactly what they were talking about

Muito bom, o Lyro responde as perguntas de forma leve e bem embasado. Fácil de utilizar e implementar.

AI is actually getting pretty good at answering customer questions. This has been a huge help in freeing our team up to focus on the more important customer

Um novo funcionário para a loja! Até o momento, não tivemos problema e está sendo o melhor até agora. Bem didático e os clientes bem atendidos.

The AI is actually getting pretty good at answering customer questions. This has been a huge help in freeing our team up to focus on the more important customer questions.

The AI chatbot has completely transformed how I handle customer service, it responds instantly, helps customers find what they need, and solves issues even when I’m away. It’s freed up so much of my time, letting me focus on actually growing my business instead of being tied to support messages all day. If you’re running an online store, Tidio’s automation is worth every penny, it feels like having a full-time team member who never sleeps.

Great app and really improved upselling and also the customer interaction element that you can't always achieve with every customer. Not a big review writer but would highly recommend the app, even more so if you utilise all of the flow options.