Good app easy to setup and lots of options for setting up conversation flows only thing i would like to see an improvment for is to notify via email faster once the bot get stuck or if the user askes to speak to a human

Training the Lyro Agent is very simply. I used Chat GPT to help create the .csv file for FAQ's for our business in the required format and asked Chat GPT to go wide on certain keywords we were using to describe our porducts and vehciles that we make our products for i.e. colloquial names of vehicle models. It has worked fantastically well on chat.

We have been using Tidio for 5 years. It has generated us 1000's of dollars in returns and we love the ease of use.

Tidio has been very helpful for our business and has been exactly what we needed to stay on top of customer inquiries in real time and provide the best service possible.

This app has a lot of features. I'm still figuring them out. It's not the most user-friendly app, but maybe it's just me. Shopify Inbox was super easy and served my purpose, but it had a lot of bugs...will keep trying with Tidio.

We've been using Tidio for years. It's a must have to build customer confidence. Adding Lyro has been amazing. It does a better job than we do when answering questions. We love it.

I got the app as it was recommended to me, specifically the AI Live Chat, Lyro. I am enjoying working with the app, as it is easy to use and reduces the time spent responding to customers. It is interesting to see how Lyro is learning more about our business. Give Tidio a shot. You'll be pleased you did. Waggy Tails, The Visionary Pet Team.

Saving us lots of time in handling low-effort customer questions. The only thing I could ask for is more reasonable pricing. I don't need that many smart AI chats since our customers' questions need only low effort to handle. But would prefer AI to interfere after a few automatic flow interactions. We didn't have many chances to try out the full capacity of Lyro AI after the quota is ran out on simple customer questions.

app parfaite pour les besoins de ma boutique, service client efficace et rapide, j'utilise depuis 5 ans.

We’ve been using Tidio for our online store, and it has become an essential part of our business. We also have a physical shop, but Tidio feels like our second store online—we honestly couldn’t run without it.