Very convenient and functional app for customer communication. Easy Shopify integration, intuitive interface, and quick setup. The automated chatbots save a lot of time, and the ability to manage conversations from multiple channels (website, messengers, email) makes communication highly effective. Customer support is fast and professional. Highly recommended for anyone who wants to improve service quality and boost sales.

We are using Tidio since 1 year. We have a small team with 4 members. They are implementing new features on a regular basis. It is still not perfect. Some features are still missing for me, but they have improved a lot. What i really like is the integration with shopify and whatsapp.

Those guys are thieves, be careful when you're choosing the plant because what you are paying for it it's only 100 clicks which every normal page have in at least one day . So you can't get in contact with your customers. And the right things to you that you may be gonna miss seeing and lose the sale.

Its really great for small businesses as the AI can manage a lot of FAQs allowing you to concentrate on sales

I've been using Tidio for a few years, and I'm glad I did. Being able to quickly interact with visitors on the site is a game changer that has lead to conversions. Great app!

Tidio is super easy to set up and makes my site feel professional. I like how customers can get quick answers or chat with me directly. The widget looks clean, customizable, and works well on mobile.

We love Tidio, the Lyro chatbot is an absolute lifesaver, svaes us so much time and effort answering FAQ's, our emails have reduced drastically.

Tidio is a really great customer service app, allowing you to manage most of your chat needs, connecting store live chat, IG Direct, FB Messenger, WhatsApp and e-mail. While they do offer a overall good AI chatbot, it could be smarter - don't really follow up the conversation previous context and don't improvise (like chatting to gpt). 9/10 app.

Great app and very easy to setup. It integrated AI seemlessly and is a valued addition to any ecommerce website.

Our website's customer chat support works flawlessly, is configurable, has quick answers and AI support is superb.