Shopify Support chatbots apps 2025

Tidio Live Chat & AI Chatbots

$29-$39 / Month

7.5

1,938 Reviews

Live Chat boosted with Chatbots for the best customer support Show more

Tidio Live Chat & AI Chatbots is a robust customer experience platform designed to enhance online store interactions and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can answer common customer queries instantly, helping to increase revenue. By centralizing all customer communications, Tidio serves as a simple yet powerful helpdesk solution for businesses. The app integrates seamlessly with Shopify, allowing users to add it with just a single click, enhancing efficiency through dedicated features. Users can communicate with visitors through live chat, swiftly resolving issues and proactively boosting sales. Additionally, the Lyro AI bot works alongside human agents to automatically address customer questions. Tidio also offers functionalities like cart previews, order history checks, and product recommendations directly in the chat, as well as a straightforward ticketing system for managing customer requests.

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Product recommendations

Ai-powered chatbots

Visitor engagement

Live chat interaction

Sales boosting chatbots

Common questions resolving

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Doko AI ‑ AI Chatbots

9.1

1 Reviews

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Effortlessly create AI chatbots for automated customer support and task management. Show more

Doko AI ‑ AI Chatbots is a versatile tool that empowers businesses to create custom AI chatbots effortlessly, without requiring any technical expertise. Designed with ease of use in mind, the app addresses real-world challenges by automating repetitive tasks such as answering FAQs, tracking orders, and scheduling appointments. This functionality enables businesses to enhance their customer support and streamline operations. It is particularly beneficial for merchants across various sectors, including retail, e-commerce, and healthcare. For instance, a small store can utilize the app to recommend products or manage customer inquiries more efficiently. With Doko AI, businesses can offer human-like product recommendations and create support tickets, providing a seamless customer experience. This app is an invaluable asset for any business looking to elevate its customer service through automation.

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Product recommendations

Track orders

Automate tasks

Create ai chatbots

Answer faqs

Schedule appointments

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Massively Live Chat & Chatbots

$39-$69 / Month

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Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.

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Ai-powered chatbots

Live chat support

24/7 service

Omnichannel engagement

Order status automation

Custom bot building

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Desku - Helpdesk, Chatbots & Livechat

8.1

2 Reviews

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Comprehensive support platform: live chat, chatbots, surveys, macros, audience targeting. Show more

Desku is a comprehensive customer support platform designed to enhance service for small to medium-sized businesses through automation and seamless integration. Its robust features include a centralized email inbox, live chat, and a flexible Knowledge Base, all essential for efficient customer communication. With Desku, Ecwid vendors can connect multiple stores, allowing them to manage customer support across various locations effortlessly. The platform’s No Code Chatbots Builder makes it easy to create chatbots without technical expertise, enhancing customer interaction through automation. Personalized communication is made possible with Dynamic Liquid Variables, which allow messages to be tailored based on specific conditions. Additionally, Desku offers an intuitive Survey Builder for creating engaging surveys, providing valuable response insights. Efficiency is further boosted with features like time-saving Macros and a chatbot that allows customers to check order status using just their order ID and delivery postal code. Finally, the Eyecatcher feature in Desku's Live Chat widget helps target the right audience with timely and relevant interactions, optimizing customer engagement.

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Multiple store support

Live chat

Audience targeting

Personalized messaging

Survey builder

No code chatbots

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Tidio Live Chat & AI Chatbots

$29-$39 / Month

7.5

1,938 Reviews

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Live Chat boosted with Chatbots for the best customer support Show more

Tidio Live Chat & AI Chatbots is a robust customer experience platform designed to enhance online store interactions and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can answer common customer queries instantly, helping to increase revenue. By centralizing all customer communications, Tidio serves as a simple yet powerful helpdesk solution for businesses. The app integrates seamlessly with Shopify, allowing users to add it with just a single click, enhancing efficiency through dedicated features. Users can communicate with visitors through live chat, swiftly resolving issues and proactively boosting sales. Additionally, the Lyro AI bot works alongside human agents to automatically address customer questions. Tidio also offers functionalities like cart previews, order history checks, and product recommendations directly in the chat, as well as a straightforward ticketing system for managing customer requests.

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Product recommendations

Ai-powered chatbots

Visitor engagement

Live chat interaction

Sales boosting chatbots

Common questions resolving

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Maisie AI Chatbots & Live Chat

$29-$109 / Month

7.9

14 Reviews

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Cut support tickets by automating answers to customer queries Show more

Maisie AI Chatbots & Live Chat is an innovative app designed to enhance sales and customer service experiences. Harnessing AI-powered chat automation, Maisie engages customers 24/7 throughout their buying journey, providing personalized product recommendations that boost conversion rates and average order values. The app automates responses to frequent customer queries, significantly reducing support tickets and freeing up valuable time for your team. With its conversational email and SMS list-building capabilities, Maisie accelerates your marketing efforts, integrating seamlessly with platforms like Klaviyo. It includes real-time order status tracking and AI-powered FAQ response automation, ensuring customer inquiries are addressed promptly. Maisie also offers seamless transitions to live chat, empowering your customer service team to step in when needed. With 18 pre-built, customizable Shopify-specific conversation templates, setting up Maisie is both quick and efficient.

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Real-time order tracking

Product recommendations

Customizable triggers

Chat automation

Faq automation

Live chat handover

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ClickConnector

$99-$499 / Month

(2.2/5)

2 Reviews

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Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.

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Team collaboration

Omni-channel support

Shopify chat sidebar

Knowledge base integration

Automatic chat triggers

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Chatbot & Live Chat | Algomo

$9-$499 / Month

(4.5/5)

19 Reviews

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Chatbots are old stuff, welcome to the new era of AI Agents Show more

Chatbot & Live Chat | Algomo offers an innovative solution for merchants looking to enhance their customer service experience. Utilizing advanced ChatGPT technology, Algomo effectively handles repetitive customer queries, allowing businesses to focus on converting visitors into buyers through a live chat feature. Its AI agents autonomously make decisions, recommend products, and update customers on their order status, streamlining operations. With multilingual capabilities and automatic translation, Algomo enables businesses to scale globally without language barriers. The app allows customization by letting users upload support documents or specify FAQs to make the chatbot smarter. Urgent queries are auto-detected and seamlessly handed over to live chat, ensuring no customer concern goes unattended. Easily integrate Algomo into your Shopify store in under a minute, with features like instant product search and order tracking, enriching the overall shopping experience.

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Product recommendations

Order tracking

Order status updates

Easy shopify integration

Automatic translation

Multilingual capabilities

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Chaport: Live Chat & Chatbots

$23 / Month

(3/5)

2 Reviews

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Enhance customer communication with real-time chats, chatbots, and multi-channel integration. Show more

Chaport: Live Chat & Chatbots is a sophisticated communication tool crafted to enhance customer engagement and elevate sales performance seamlessly. Designed to mimic a modern messaging app, Chaport makes interactions with customers as effortless and enjoyable as chatting with friends by providing real-time live chat support. Its integrated chatbots are available 24/7 to answer common inquiries, qualify leads, and offer instant assistance, even when your human team members are offline. The app supports multi-channel integration, allowing you to consolidate messages from Facebook, Telegram, and Viber into a single platform. With features like a comprehensive knowledge base, typing insights, and saved replies, Chaport ensures quick and informed responses to customer queries. The app also includes robust visitor tracking capabilities, providing insights into visitor behavior and their shopping activity. Additionally, Chaport supports multilingual communication with a widget available in over 30 languages and offers seamless integration with third-party apps through API and Zapier. Available across web, mobile, and desktop platforms, Chaport provides a versatile and powerful free plan to suit various business needs.

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Multi-channel integration

Custom fields

Chatbot automation

Real-time chat

Api integrations

Knowledge base

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Tidio Live Chat & AI Chatbots

(3.5/5)

23 Reviews

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"Boost customer service with live chat and AI-powered chatbots seamlessly." Show more

Tidio Live Chat & AI Chatbots is an all-encompassing customer service platform tailored to help businesses thrive. By integrating live chat, AI-enabled chatbots, emails, as well as social media channels like Messenger and Instagram, Tidio offers a streamlined communication hub to engage with customers efficiently. Its live chat feature is designed to elevate shoppers' experiences by providing real-time assistance, building trust, and ultimately boosting sales. The platform's AI-powered chatbots ensure that customer inquiries are addressed 24/7, from saving abandoned carts to offering discount codes, even in your absence. Businesses can create personalized chatbots with ease using Tidio's intuitive drag-and-drop editor or choose from pre-designed templates—no coding required. Additionally, the app's mobile-friendly design and live Visitors List enable proactive engagement, helping convert interactions into sales and fostering customer loyalty. Installing Tidio Live Chat is quick and simple, empowering businesses to provide excellent customer service and fostering growth effectively.

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Multi-platform support

Ai-powered chatbots

Live chat integration

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Maisie AI Chatbots + Live Chat + Quizzes

(4.3/5)

12 Reviews

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Maisie: AI-driven sales assistant for customer engagement and support. Show more

Maisie AI Chatbots + Live Chat + Quizzes is an AI-powered sales and customer service assistant designed to enhance customer engagement and streamline interactions on your online store. This app allows businesses to automatically engage with customers 24/7, helping to guide them smoothly through their buying journey. Addressing common e-commerce challenges, Maisie offers personalized product recommendations and pre-sales support, which can reduce barriers to purchase and boost conversion rates. For website visitors on the verge of leaving without buying, Maisie's exit intent chatbots can provide personalized incentives, such as discounts or free shipping, to recover abandoned carts. Additionally, the app helps grow your email marketing list by encouraging visitors to subscribe for valuable updates and offers. Maisie seamlessly integrates with BigCommerce, featuring an intuitive chatbot builder that requires no coding, enabling you to launch and customize chatbots within minutes to suit your store’s needs. With Maisie, provide instant, real-time customer service, freeing up your team to focus on complex queries while the app handles the rest.

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Abandoned cart recovery

Personalized recommendations

Email capture

Real-time support

Ai-driven automation

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Formilla Live Chat + Chatbot

$17.49-$74.99 / Month

8.2

41 Reviews

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Live chat and chatbot to increase sales and improve support! Show more

Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.

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Real-time chat

Visitor monitoring

Lead qualification

Mobile apps

Marketing popups

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Chad: AI Chat Agent + Helpdesk

$109-$229 / Month

8.5

8 Reviews

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Automate your customer support: simple, scalable, no chatbots Show more

Chad is your intelligent self-service platform designed to alleviate the burden of overwhelming support tickets. Available 24/7, Chad empowers customers to resolve most routine issues instantly, enhancing their experience while reducing the workload on your team. With a straightforward setup process that involves merely copying and pasting your store policy, it eliminates the complexities of traditional customer support systems like macros and dialog trees. Chad supports over 1,500 couriers worldwide for tracking orders and shipping statuses, offering customers the flexibility to edit their address or items before shipping. It seamlessly connects to your support inbox, ensuring you never miss a ticket again, while providing an easy escape hatch to live support to reduce customer frustration. By automating repetitive tasks, Chad allows your business to focus on what truly matters—innovation and growth. Say goodbye to ticket backlogs and hello to unparalleled efficiency with Chad.

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Easy setup

Order tracking

Self-service platform

Address editing

Ai routing

Support inbox integration

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Destinova Live & AI Chatbots

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AI-driven 24/7 customer support and sales solution for online stores. Show more

Destinova Live & AI Chatbots is designed to transform customer support and sales for online stores using cutting-edge AI technology. Leveraging GPT-powered AI, this app provides continuous, 24/7 assistance, offering personalized product recommendations and seamless order tracking. Destinova ensures an enhanced customer experience, improved conversion rates, and streamlined operations through its intuitive chatbot and live chat interface. Key features include self-learning chatbots that adapt to store needs, AI-driven product suggestions to engage customers, and unified message management for efficient communication. Additionally, the app offers customizable widgets to align perfectly with any brand aesthetic, as well as pre-designed chatbot strategies to boost sales. Destinova also includes satisfaction surveys, status pages, and push notifications to maintain customer engagement, supported by advanced AI live chat and GPT chat functionalities for superior customer service.

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Push notifications

Customizable widgets

Order tracking

Smart recommendations

24/7 assistance

Ai-powered chat

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Hello24: WhatsApp Shop+Chatbot

$40-$75 / Month

8.2

3 Reviews

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WhatsApp Shop, Support & Marketing via official WhatsApp API

Customer engagement

Sales boosting

Whatsapp marketing

Product listing

Automated chatbots

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BYI ‑ WhatsApp Abandoned Cart

$9-$19 / Month

8.2

1 Reviews

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Abandoned Cart Recovery, Bulk Campaigns, ChatBot on WhatsApp Show more

BYI ‑ WhatsApp Abandoned Cart is a powerful app designed to enhance customer engagement and boost sales by automating abandoned cart recovery messages. It allows businesses to deliver personalized and interactive broadcast campaigns, keeping customers informed about new launches and promotional offers directly through WhatsApp. The app also provides real-time support with a no-code chatbot tool, efficiently addressing repetitive customer queries to improve satisfaction. Users can easily integrate their logistics partner API, enabling the chatbot to answer “Where is my order?” inquiries seamlessly. By leveraging WhatsApp's popular messaging platform, Botyouridea ensures that businesses can maintain an open line of communication with their customers, ultimately driving sales and building stronger customer relationships. Whether it's recovering potential lost sales or providing timely customer support, this app equips businesses with the tools needed to succeed in today's competitive e-commerce landscape.

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Automated cart recovery

Bulk campaigns

Whatsapp chatbot

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Instadesk‑Live Chat&AI Chatbot

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Premium live chat service via AI chatbots & smart workbench Show more

Instadesk-Live Chat & AI Chatbot is a comprehensive Shopify customer service app designed for global e-commerce businesses. It offers a multimedia, end-to-end solution that integrates seamlessly with the Shopify platform, enhancing customer interactions and expediting case resolutions. The app features AI-driven chatbots that provide 24/7/365 service, ensuring efficient handling of inquiries, even during peak sales periods. Instadesk supports omni-channel communication, including platforms like Phone, SMS, Meta, Instagram, WhatsApp, Line, and Email, catering to diverse customer preferences. Its AI automation capabilities handle complex business sessions and FAQs, while recommending messages and actions tailored to user preferences. With multilingual support, Instadesk bridges language gaps to serve a worldwide audience and employs data analytics for insights that optimize services and boost sales.

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Multilingual support

Customization options

Omni-channel support

Data analytics

Ai-driven automation

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Support Board ‑ Chat & Chatbot

$5-$10 / Month

(1/5)

1 Reviews

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Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.

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Real-time data

Omni-channel integration

Ai-driven chatbots

Product card messages

Customer information access

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Hulul by WideBot

$50 / Month

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Enhance Shopify operations with Hulul: seamless fulfillment, AI chatbots, and more! Show more

Hulul by WideBot revolutionizes the way you manage your Shopify store, providing a seamless solution for order fulfillment with real-time updates and efficient processing. It allows you to effortlessly handle product listings, ensuring your inventory remains current and appealing to customers. The app also features an abandoned cart recovery tool, helping you re-engage potential buyers and maximize sales. As a comprehensive CX platform, Hulul empowers you to create customized chatbot flows, AI scenarios, and targeted broadcast campaigns to enhance customer interaction. Keep your customers informed with shipping updates across all channels and support them through an AI-powered chatbot. Additionally, Hulul enables you to showcase products across multiple platforms effortlessly, while agents can maintain direct communication with customers via the integrated inbox feature.

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Real-time updates

Product management

Customer support

Ai chatbots

Cart recovery

Broadcast campaigns

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3win:shopmate

$39 / Month

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AI chatbot for 24/7 sales, recommendations, and real-time Shopify support. Show more

3win:Shopmate is an innovative AI-powered chatbot designed specifically for Shopify stores, functioning as a 24/7 sales assistant and customer service representative. It engages customers through natural, human-like conversations, offering personalized greetings, tailored product recommendations, and efficient feedback collection, while providing instant support. Integrating seamlessly with Shopify, Shopmate ensures accurate real-time store data and inventory management, enhancing both sales performance and customer satisfaction. This zero-configuration chatbot automatically learns product details and frequently asked questions, eliminating setup hassle for store owners. Additionally, its multilingual capabilities allow it to intuitively adapt to customers' language preferences, making it an ideal solution for global businesses. With its self-learning abilities, 3win:Shopmate continuously improves, ensuring a smooth and rewarding shopping experience for both retailers and customers.

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Shopify integration

Personalized recommendations

Real-time support

Feedback collection

Inventory accuracy

Ai chatbot assistant

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Shopify Support chatbots apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Tidio Live Chat & AI Chatbots

Doko AI ‑ AI Chatbots

Massively Live Chat & Chatbots

Desku - Helpdesk, Chatbots & Livechat

Tidio Live Chat & AI Chatbots

Maisie AI Chatbots & Live Chat

ClickConnector

Chatbot & Live Chat | Algomo

Chaport: Live Chat & Chatbots

Tidio Live Chat & AI Chatbots

Maisie AI Chatbots + Live Chat + Quizzes

Formilla Live Chat + Chatbot

Chad: AI Chat Agent + Helpdesk

Destinova Live & AI Chatbots

Hello24: WhatsApp Shop+Chatbot

BYI ‑ WhatsApp Abandoned Cart

Instadesk‑Live Chat&AI Chatbot

Support Board ‑ Chat & Chatbot

Hulul by WideBot

3win:shopmate