AI Agents customer service apps 2025

BOTfriends X

Chatbots, Voicebots & Task Automation – One AI Platform, Endless Potential. Show more

BOTfriends X is a cutting-edge platform that merges generative and conversational AI to create dynamic chatbots and phonebots, revolutionizing customer service. The app excels in handling repetitive tasks and addressing common inquiries, allowing service teams to focus on more complex issues. Designed for both efficiency and adaptability, the AI workflows enable human supervisors to monitor and guide the interactions, ensuring a seamless experience. This results in customized and responsive customer support, boosting satisfaction and streamlining business operations. By alleviating the workload of service teams, BOTfriends X enhances efficiency, fosters customer loyalty, and reduces operational costs. Offering AI-powered efficiency with human-centered control, BOTfriends X transforms customer service across every communication channel.

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Generative ai integration

Conversational ai bots

Task automation workflows

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LegacyBot

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Your Personal Legacy Planning Assistant Show more

LegacyBot is a cutting-edge app developed by My-Legacy.ai, designed to revolutionize estate and legacy planning with the power of artificial intelligence. Through its interactive and user-friendly conversational interface, LegacyBot offers personalized guidance, making complex planning processes more approachable for everyone. One of its standout features is the LegacyScore™, which evaluates users' readiness for estate planning, offering a clear path to preparedness. The app also facilitates DIY creation of legal documents, providing a seamless solution for managing important paperwork without needing outside help. With ultra-secure digital and crypto vaults, users can safeguard their assets with confidence, while the emergency binder ensures critical information is easily accessible when needed. Additionally, the digital time capsule feature allows users to preserve cherished memories for future generations. By integrating these features, LegacyBot empowers individuals to craft tailored and comprehensive estate plans that truly represent their lives and aspirations.

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Ai-powered guidance

Estate planning readiness

Diy document creation

Secure digital vaults

Emergency binder

Digital time capsule

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Outverse

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AI agents for instant customer support Show more

Outverse is a cutting-edge application designed to revolutionize customer support for teams facing high volumes of complex inquiries. By leveraging advanced AI agents and internal copilots, Outverse enables businesses to deflect up to 80% of intricate support tickets, allowing organizations to resolve the remaining inquiries with greater speed and efficiency. Tailored specifically for regulated industries and complex software products, Outverse ensures compliance and precision in its solutions. The platform streamlines support processes, reducing the burden on human agents and enhancing overall productivity. With Outverse, businesses can tackle their most challenging customer service issues, delivering faster and more accurate resolutions to improve customer satisfaction and operational performance.

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Ai agents

Ticket deflection

Internal copilots

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11Sight

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Conversational AI Agents for Automotive and Hospitality Show more

11Sight is revolutionizing the way businesses interact with customers by leveraging AI-powered conversational agents designed to manage customer inquiries, book appointments, and close sales autonomously, around the clock, and across all communication channels. These intelligent agents act as the initial point of contact, seamlessly integrating with human teams to either resolve customer requests or escalate them when necessary. Built with the capability to both answer and ask questions, they effectively guide conversations towards desired outcomes, enhancing efficiency and service quality. By reducing operational costs and boosting revenues, 11Sight not only streamlines business processes but also significantly improves customer satisfaction. Currently operational with hundreds of dealers, the app is experiencing rapid growth, indicating its widespread adoption and success in transforming customer service landscapes.

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Multi-channel support

Ai-powered interactions

24/7 availability

Inquiry handling

Automated appointment booking

Sales closure automation

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Triage Agent

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Automatically recognize, diagnose, and resolve service & support issues Show more

Triage Agent is a cutting-edge application designed to revolutionize productivity through advanced problem-solving AI agents. This app empowers businesses to streamline their support processes by orchestrating workflows and managing data seamlessly. With the ability to rapidly deploy AI agents customized to fit specific needs, Triage Agent ensures a flexible and adaptive service environment. By automating routine tasks, the app liberates knowledge workers, allowing them to focus on more strategic initiatives. As a result, businesses can enhance customer experiences while achieving superior business outcomes. Triage Agent not only boosts efficiency but also serves as a valuable tool for fostering innovation and growth in dynamic service settings.

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Ai-driven diagnostics

Workflow orchestration

Automated issue resolution

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Chatmoat

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Build an AI Support chatbot for your website in 2 minutes. Show more

Chatmoat is an innovative chatbot builder that empowers businesses to provide round-the-clock, multilingual customer support without any coding expertise. By training directly on your website's existing content, it ensures that your chatbot delivers accurate and relevant responses to your visitors' inquiries. Setting up Chatmoat is a breeze, requiring only the addition of a simple JavaScript snippet to your site. Users will appreciate its customizable styling options, allowing the chatbot to seamlessly integrate with the overall design and branding of their website. With Chatmoat, companies can enhance customer engagement and satisfaction while reducing the workload of their support teams. Whether on desktop or mobile, Chatmoat ensures consistent and efficient communication with your audience, making it a versatile tool for businesses of all sizes.

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Multilingual support

Website integration

Customizable styling

Ai chatbot

No-code builder

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Cognigy

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AI Agents for your business - powered by Generative and Conversational AI. Show more

Cognigy is an advanced app that leverages AI agents to autonomously handle customer interactions with precise, goal-oriented automation. Integrating structured automation in Enterprise Conversational AI with the capabilities of large language models (LLMs), Cognigy effectively manages both routine inquiries and complex tasks, ensuring seamless customer service. Human oversight remains a pivotal component, ensuring that the AI-driven processes align with business objectives and ethical standards. By delivering highly personalized and efficient customer experiences, Cognigy helps businesses boost customer satisfaction and loyalty while streamlining their operations. This results in optimized interactions, reduced operational costs, and significant improvements in key performance metrics. Overall, Cognigy empowers companies to elevate their customer service through cutting-edge AI technologies.

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Autonomous interaction management

Personalized customer experience

Goal-oriented precision

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Neuwark

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Autonomous AI customer support agent with human in the loop Show more

Neuwark is an innovative application designed to revolutionize customer interaction by allowing you to create autonomous AI agents tailored to your enterprise's specific needs. These sophisticated agents are developed with human-in-the-loop capabilities, ensuring they are well-informed and aligned with your business objectives by training them on your enterprise data. With Neuwark, these AI agents can effortlessly think, act, and engage with customers across multiple platforms, including your website, WhatsApp, Telegram, Facebook, and Instagram. This seamless integration allows for consistent, responsive, and personalized customer experiences, enhancing engagement and satisfaction. By automating routine interactions and inquiries, Neuwark frees up valuable time for your team to focus on more strategic tasks. Ultimately, Neuwark is your go-to solution for leveraging cutting-edge AI to streamline communication and elevate your customer service game.

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Multi-platform integration

Human-in-the-loop

Autonomous ai agents

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Omakase AI

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Create your Shopper AI Agent with just a URL. Show more

Omakase AI is an innovative application designed to revolutionize the e-commerce experience by transforming your online store into a hub of personalized customer interaction. By simply entering your store's URL, you can create an AI-powered personal shopper that engages customers in hyper-personalized conversations, offering tailored product recommendations and insights. This enhanced interaction not only boosts sales but also enriches the shopping experience, making each customer feel valued and understood. With intelligent automation, Omakase AI streamlines customer service operations, efficiently handling inquiries and resolving issues promptly. This leads to improved user satisfaction and increased efficiency for store operators. Omakase AI is the ultimate tool for e-commerce businesses looking to leverage cutting-edge AI technology to stay ahead in the competitive market while providing exceptional service to their customers.

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Intelligent automation

Personalized conversations

Ai shopper agent

Url-based setup

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Einstein Service Agent

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Autonomous AI agent resolving customer service issues with natural language understanding. Show more

Einstein Service Agent is an innovative AI-driven application from Salesforce, designed to transform the landscape of customer service by autonomously handling diverse service issues. Utilizing cutting-edge generative AI, it crafts conversational responses that are both efficient and accurate, drawing insights from dependable business data. Available around the clock, this AI agent ensures continuous support across multiple communication channels, providing customers with timely assistance. In addition to its autonomous capabilities, Einstein Service Agent integrates seamlessly with human agents, escalating more complex cases when a human touch is needed. By automating routine inquiries, it frees up human agents to focus on more intricate customer interactions, enhancing both productivity and customer satisfaction. This forward-thinking solution empowers businesses to deliver superior service while maintaining operational excellence.

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Natural language understanding

Autonomous ai agent

Conversational responses

24/7 service operation

Handles service issues

Escalates complex cases

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PerfectBot

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AI agent for Gorgias that your customers, team, and budget will love Show more

PerfectBot is a cutting-edge customer support automation tool tailored for Direct-to-Consumer (DTC) brands aiming to boost efficiency and customer satisfaction. By automating over 60% of customer service tickets, PerfectBot enables businesses to significantly reduce operational costs while maintaining high levels of customer engagement and satisfaction. Its intuitive AI-driven interface swiftly handles common queries, freeing up human agents to tackle more complex issues and ensuring a seamless support experience. PerfectBot's advanced analytics provide insightful data, helping brands refine their customer interaction strategies and enhance service quality over time. Designed with scalability in mind, PerfectBot adapts effortlessly as businesses grow, making it an invaluable asset for any forward-thinking brand. Trusted by hundreds of DTC companies, it’s the go-to solution for those seeking to optimize customer service operations and create lasting customer relationships.

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Customer satisfaction

Cost efficiency

Automate tickets

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Smartiepal

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SmartiePal is an AI solution designed to enhance customer communication and support on any website. Show more

SmartiePal is an innovative AI-driven chat application that revolutionizes customer support and engagement for websites. By offering round-the-clock assistance, it ensures that your visitors can access the information they need promptly and efficiently, enhancing their overall experience. This intelligent solution is designed to handle a broad spectrum of customer queries, significantly reducing reliance on human support teams and enabling businesses to allocate their resources more effectively. SmartiePal's intuitive interface is easy to integrate with your website, providing seamless, real-time communication with visitors. Its ability to understand and process natural language means it can engage in meaningful conversations, leading to higher customer satisfaction and retention. With SmartiePal, businesses can elevate their service levels while optimizing their operational costs.

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24/7 assistance

Ai-powered chat

Enhance engagement

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Visito

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AI platform designed for hotels to automate guest support, marketing, and bookings Show more

Visito is an innovative AI-powered platform tailored for the hospitality industry, aiming to redefine how hotels manage guest interactions. By leveraging advanced conversational AI, Visito enables seamless communication, offering instant, 24/7 responses to guest inquiries across major social media and messaging platforms such as WhatsApp, Instagram, and Messenger. This automation not only streamlines the guest engagement process but also personalizes the guest experience, fostering stronger connections and heightened satisfaction. By reducing the dependency on human intervention, Visito significantly cuts down operational costs while simultaneously boosting direct bookings. Furthermore, it empowers hotels with intelligent follow-ups, ensuring guests remain engaged without increasing staff workload. Through Visito, hotels can elevate their service standard, transforming routine interactions into memorable guest experiences.

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Multi-channel integration

Personalized communication

Booking automation

Automated guest engagement

24/7 guest support

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Robylon AI

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Automate Outcomes, Not Just Conversations Show more

Robylon AI is a revolutionary platform designed to transform customer support and pre-sales services by automating over 90% of queries across various channels, including chat, email, voice, and tickets. Leveraging advanced AI capabilities, it ensures 99% accuracy right from the start, effectively acting as an intelligent agent that comprehends context and smoothly adapts to dynamic workflows. This leads to quicker resolution times, substantial cost reductions of over 30%, and enhanced customer satisfaction. Robylon AI seamlessly integrates with existing systems and supports multilingual capabilities, providing businesses with scalable solutions and real-time insights. Its transparent, pay-per-resolution pricing model guarantees that companies receive the best value for every interaction. Additionally, the human-in-the-loop feature ensures ongoing quality control, making Robylon a reliable choice for modern customer engagement strategies.

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Multichannel integration

Real-time insights

Automated support

Contextual understanding

Workflow adaptation

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Chat Whisperer

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Your free Ai chatbot and Ai assistant Show more

Chat Whisperer is an innovative chat system designed to transform customer support and enhance upselling opportunities. By integrating seamlessly with an extensive library of information, it empowers businesses to deliver exceptional customer service with ease and precision. The app not only supports efficient query resolution but also unlocks valuable insights, allowing companies to tailor their offerings to meet customer needs better. With its intuitive interface, Chat Whisperer ensures effortless navigation and interaction, making it accessible for both seasoned support agents and newcomers. Its advanced analytics feature helps identify trends and opportunities, ultimately boosting customer satisfaction and driving sales. Whether you're a small business or a large enterprise, Chat Whisperer is engineered to elevate your customer support strategies to new heights.

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Seamless integration

Valuable insights

Exceptional support

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HotelHero

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HotelHero's AI Agent helps you get more positive reviews for your hospitality business! Show more

HotelHero is an innovative app designed to enhance guest feedback collection for hospitality businesses. Utilizing an advanced AI Agent, HotelHero professionally and cordially engages with your guests post-stay to gather their valuable insights and opinions. The app records all feedback, ensuring a comprehensive collection of guest experiences. Negative feedback is succinctly summarized into actionable reports for your management team, empowering them to implement improvements swiftly and effectively. Guests sharing positive experiences are seamlessly encouraged to leave reviews on popular platforms, boosting your online reputation. By streamlining the feedback process, HotelHero helps businesses grow and maintain exceptional guest satisfaction.

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Ai feedback collection

Actionable feedback reports

Positive review prompts

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Cust

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Autonomous Person-Level Customer Success Show more

Cust is an innovative autonomous customer success platform designed to enhance the experience of smaller customers through high-touch interactions typically reserved for larger accounts. By deploying AI agents, Cust proactively gathers insights into the nuanced needs and behaviors of long-tail customers. This sophisticated understanding allows the platform to create personalized success plans tailored to each client's unique journey. From initial onboarding through to renewal, Cust influences customer decisions, ensuring a seamless and engaging experience. The platform's capability to predict and respond to customer needs empowers companies to foster stronger relationships and improve customer retention, all while optimizing their resource allocation. Cust enables businesses to scale their customer success efforts effectively, providing the attention and service all clients deserve, regardless of size.

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Automated insights

Ai agents

Personalized success

Full journey influence

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ChainDesk

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AI chatbot platform for no-code custom chatbots. Show more

ChainDesk is an innovative no-code AI chatbot platform that empowers businesses to seamlessly create, manage, and deploy intelligent chatbots. By leveraging advanced Generative AI models like GPT-4, the platform enables businesses to enhance customer engagement, streamline support, and automate repetitive tasks without the need for coding expertise. ChainDesk integrates smoothly with various data sources, allowing businesses to customize and train chatbots on their own data, eliminating the need for extensive IT support. This capability ensures that customer interactions are personalized and relevant. Designed to boost customer service efficiency, ChainDesk provides reliable 24/7 support, significantly reducing ticket volumes and improving customer satisfaction. With its user-friendly interface and robust functionalities, ChainDesk is a valuable tool for businesses worldwide seeking to optimize their customer service operations.

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No-code platform

24/7 customer support

Data source integration

Generative ai integration

Custom chatbot creation

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Gradient Labs

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The last customer support hire you'll ever make Show more

Gradient Labs is an innovative AI-driven application designed to transform customer service by autonomously handling up to 80% of inquiries. The app intelligently utilizes actions and account data to accurately resolve customer queries, providing a high level of efficiency and effectiveness. By enabling companies to scale their customer experience operations with minimal reliance on human staff, Gradient Labs significantly reduces labor costs while maintaining exceptional service standards. It caters to businesses committed to delivering outstanding customer support and seeking a solution that ensures consistently positive outcomes. Unlike traditional "best effort" automation tools, Gradient Labs offers a reliable, outcome-focused approach, guaranteeing customer satisfaction and streamlined operations. With its cutting-edge AI technology, Gradient Labs empowers companies to meet the demands of modern customer expectations with ease and precision.

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Autonomous ai agent

Resolve customer queries

Scale customer experience

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Ascendo AI Resolution AI Agents

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Technical Support & Field Service AI Agents:Your AI coworker to execute workflows in complex support Show more

Ascendo AI Resolution AI Agents is a cutting-edge platform tailored to transform customer support and field service operations. By integrating advanced AI, Cognitive RPA, NLP, and ML technologies, it empowers agents to resolve issues efficiently and accurately. The platform excels at anomaly detection and delivers intelligent knowledge resources, which allow for informed decision-making and swift problem resolution. It also aids in managing backlog effectively and refining spare parts planning, ensuring seamless operations. Ascendo AI's comprehensive approach enhances customer experience and boosts support efficiency, making it invaluable across multiple industries. With a commitment to optimizing workflows, this platform stands out as an essential tool for modern service teams aiming for excellence in customer interaction and service delivery.

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Anomaly detection

Issue resolution

Backlog management

Knowledge intelligence

Spare parts optimization

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AI Agents customer service apps

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Showing 1 to 20 of 79 Apps

BOTfriends X

LegacyBot

Outverse

11Sight

Triage Agent

Chatmoat

Cognigy

Neuwark

Omakase AI

Einstein Service Agent

PerfectBot

Smartiepal

Visito

Robylon AI

Chat Whisperer

HotelHero

Cust

ChainDesk

Gradient Labs

Ascendo AI Resolution AI Agents