Visito

About Visito

Launched Nov 15, 2024

Description

AI platform designed for hotels to automate guest support, marketing, and bookings

Visito is an AI-driven platform designed to automate guest engagement, support, and bookings for hotels. Through automated, conversational AI, Visito helps hotels streamline communication, answer guest questions 24/7, and personalize the guest experience on popular channels like WhatsApp, Instagram, and Messenger. Visito reduces operational costs, drives direct bookings, and enables hotels to provide efficient and intelligent follow-ups without additional workload, enhancing overall guest satisfaction.

Visito Key Features

Conversational AI for guest engagement and support, Real-time messaging across WhatsApp/ Instagram/ and Messenger, Integration with property management software to boost direct bookings, WhatsApp CRM to engage guests across the travel journey, Available on web/ iOS/ and Android with access for all staff

Visito Use Cases

Enhancing guest experience through 24/7 AI support across messaging channels, Driving direct bookings by automating real-time reservation inquiries, Minimizing human workload by automating common guest requests and responses, Improving property management with cross-property insights and analytics, Boosting operational efficiency with intelligent AI that scales with demand

Pros

Automates guest engagement and support, saving time for hotel staff.
Provides 24/7 guest communication through conversational AI, improving guest experience.
Streamlines communication across popular channels like WhatsApp, Instagram, and Messenger.
Reduces operational costs by handling inquiries and bookings automatically.
Increases direct bookings, potentially boosting revenue for hotels.
Enables efficient and intelligent follow-ups, enhancing guest satisfaction.

Cons

Some users might find it less personal compared to human interaction.
Initial setup and integration might require technical expertise and time.
Dependence on AI might lead to potential errors in understanding guest inquiries.
Limited customization options for specific hotel needs might be a downside.