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Visito

Free App

AI platform designed for hotels to automate guest support, marketing, and bookings

Multi-channel integration
Personalized communication
Booking automation
Automated guest engagement
24/7 guest support

About Visito

Launched Nov 15, 2024

Categories

Industry :

Travel & Hospitality

Website

Description

AI platform designed for hotels to automate guest support, marketing, and bookings

Visito is an AI-driven platform designed to automate guest engagement, support, and bookings for hotels. Through automated, conversational AI, Visito helps hotels streamline communication, answer guest questions 24/7, and personalize the guest experience on popular channels like WhatsApp, Instagram, and Messenger. Visito reduces operational costs, drives direct bookings, and enables hotels to provide efficient and intelligent follow-ups without additional workload, enhancing overall guest satisfaction.
Visito website

Visito Key Features

  • Conversational AI for guest engagement and support, Real-time messaging across WhatsApp/ Instagram/ and Messenger, Integration with property management software to boost direct bookings, WhatsApp CRM to engage guests across the travel journey, Available on web/ iOS/ and Android with access for all staff

Visito Use Cases

  • Enhancing guest experience through 24/7 AI support across messaging channels, Driving direct bookings by automating real-time reservation inquiries, Minimizing human workload by automating common guest requests and responses, Improving property management with cross-property insights and analytics, Boosting operational efficiency with intelligent AI that scales with demand

Pros

  • Automates guest engagement and support, saving time for hotel staff.
  • Provides 24/7 guest communication through conversational AI, improving guest experience.
  • Streamlines communication across popular channels like WhatsApp, Instagram, and Messenger.
  • Reduces operational costs by handling inquiries and bookings automatically.
  • Increases direct bookings, potentially boosting revenue for hotels.
  • Enables efficient and intelligent follow-ups, enhancing guest satisfaction.

Cons

  • Some users might find it less personal compared to human interaction.
  • Initial setup and integration might require technical expertise and time.
  • Dependence on AI might lead to potential errors in understanding guest inquiries.
  • Limited customization options for specific hotel needs might be a downside.

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