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Robylon AI

Free App

Automate Outcomes, Not Just Conversations

Multichannel integration
Real-time insights
Automated support
Contextual understanding
Workflow adaptation

About Robylon AI

Launched May 22, 2025

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Email :

[email protected]

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Description

Automate Outcomes, Not Just Conversations

Robylon AI is an agentic AI-powered platform that automates 90%+ of customer support and pre-sales queries across chat, email, voice, and tickets. With 99% accuracy from day one, Robylon acts as an intelligent AI agent capable of executing tasks, understanding context, and adapting to changing workflows. Businesses benefit from faster resolution times, 30%+ cost savings, and higher customer satisfaction. The platform integrates seamlessly across channels and includes human-in-the-loop oversight for quality control. Robylon’s transparent, pay-per-resolution pricing ensures value from every interaction, delivering scalable, multilingual support and real-time insights, all within a few days of deployment.

Robylon AI Key Features

  • Agentic AI Engine
  • Executes complex workflows, actions, and multi-step queries autonomously—like a human agent but faster and more scalable.
  • 90%+ Query Automation
  • Resolves the majority of support and pre-sales queries across chat, email, voice, and ticketing systems.
  • 99% Accuracy from Day One
  • Delivers high-quality, context-aware responses without long training cycles.
  • Omnichannel Integration
  • Seamlessly integrates with tools like Zendesk, Freshdesk, Intercom, CRMs, IVRs, and more—ensuring consistent support across channels.
  • Human-in-the-Loop Oversight
  • Smooth handoff to human agents when

Robylon AI Use Cases

  • 1. Customer Support Automation
  • Automatically resolves 90%+ of incoming queries across chat, email, voice, and tickets.
  • Handles FAQs, order tracking, refunds, cancellations, password resets, and more—without human intervention.
  • 2. Pre-Sales Engagement
  • Qualifies leads, shares product details, schedules demos, and answers sales queries instantly.
  • Acts as a 24/7 AI sales assistant to boost conversions and reduce drop-offs.
  • 3. Technical Troubleshooting
  • Uses knowledge base or product documentation to guide users through multi-step technical issues.
  • Reduces dependency on Tier-1 and Tier-2 suppor

Pros

  • Automates over 90% of customer support and pre-sales queries across various channels.
  • Offers 99% accuracy from the first day of deployment.
  • Adapts to changing workflows and understands context, enhancing efficiency.
  • Promises faster resolution times and 30%+ cost savings.
  • Contributes to higher customer satisfaction through effective support.
  • Seamless integration across multiple channels.
  • Includes human-in-the-loop oversight for quality control, ensuring accuracy.
  • Offers a transparent pay-per-resolution pricing model, which can be advantageous for budgeting.
  • Provides scalable and multilingual support.
  • Delivers real-time insights for improved decision-making.
  • Rapid deployment, usable within a few days.

Cons

  • Initial implementation may require adjustment and fine-tuning based on specific business needs.
  • Relies on human-in-the-loop, which may still demand some human resources despite automation.
  • Efficiency and effectiveness can be dependent on quality of integration with existing systems.
  • Cost savings and resolution times might vary based on volume and complexity of queries.
  • Potential resistance to AI implementation among employees who fear automation replacing jobs.

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