AI Agents customer service apps 2026

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Exei

Transform the way you connect with customers, boost sales, and automate operations with Exei Show more

Exei is a cutting-edge AI-powered customer service agent designed to revolutionize business operations and enhance customer interactions. By automating repetitive tasks, Exei helps businesses reduce costs while significantly improving the customer experience and driving growth. Seamlessly integrating with various platforms, including websites, WhatsApp, Instagram, Facebook, Slack, VOIP, and toll-free numbers, Exei ensures uninterrupted communication across multiple channels. For businesses with unique platforms, Exei offers straightforward integration through standard APIs, accompanied by comprehensive documentation. As a self-service, no-code platform, Exei empowers businesses to easily manage their customer service operations with minimal technical expertise. Supporting interactions in over 80 languages and featuring human-like voice capabilities, Exei provides a personalized touch to customer communications. With Exei, businesses can expect efficient, responsive, and scalable customer service solutions tailored to their specific needs.

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Multilingual support

No-code platform

Channel integration

Automate operations

Ai customer agent

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Marvyn AI

AI Customer Support Agent for Shopify Stores Show more

Marvyn AI is an innovative customer support agent tailored for Shopify stores, with a focus on streamlining operations for dropshipping businesses. Utilizing advanced artificial intelligence, Marvyn automates up to 80% of customer inquiries, offering 24/7 instant responses on topics such as shipping, tracking, products, and store policies. The platform integrates effortlessly with Shopify, featuring a simple one-click setup that allows store owners to significantly reduce their support workload. By handling unlimited customer queries without the need for extra staff, Marvyn empowers businesses to enhance customer satisfaction and focus on growth. Its adaptive learning from store data ensures personalized and accurate support, transforming customer service into a smooth, efficient process.

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One-click setup

Seamless shopify integration

24/7 instant responses

Automates customer service

Handles unlimited inquiries

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CanvasAI

AI-copilot for enterprise customer success teams Show more

CanvasAI is an innovative platform tailored for enterprise customer success teams, leveraging the power of artificial intelligence to streamline operations and drive growth. By consolidating data from multiple sources, it provides a comprehensive view of customer interactions and engagements, enabling teams to make informed decisions with ease. The platform is adept at automatically detecting risks and uncovering new opportunities, thereby allowing managers to transition from reactive support roles to proactive growth facilitators. CanvasAI's AI-assisted task handling further enhances productivity, allowing teams to focus on strategic initiatives. By addressing critical challenges such as customer churn and revenue loss, it positions itself as an essential tool for businesses operating in the B2B SaaS market. With CanvasAI, enterprises can transform their customer success strategy, ensuring sustained growth and improved client satisfaction.

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Data consolidation

Risk detection

Opportunity identification

Ai task handling

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Lilac Labs

AI-powered drive-thru order-taking for quick service restaurants. Show more

Lilac Labs offers a cutting-edge AI Drive-Thru Order Taking system specifically tailored for quick service restaurants (QSRs). Utilizing advanced voice AI technology, this app automates the drive-thru ordering process by allowing a multi-lingual AI agent to interact seamlessly with customers. The AI efficiently captures, verifies, and sends orders directly to the kitchen, effectively minimizing order errors and streamlining operations. As a solution to labor shortages and the challenges of rising wages, Lilac Labs enhances operational efficiency, significantly reducing labor costs while delivering faster service. This not only improves the customer experience through quicker and more accurate order processing but also positions QSRs to handle a higher volume of customers with ease. Ultimately, Lilac Labs represents a leap forward in restaurant technology, offering a modern solution to traditional challenges.

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Multi-lingual support

Order automation

Operational efficiency

Ai voice technology

Direct kitchen integration

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Agentforce

6.6

1 Reviews

AI and automation platform for enhancing customer support and sales operations. Show more

Agentforce is an innovative platform soon to be launched by Salesforce, focusing on the integration of AI-driven autonomous agents into customer support and sales processes. As part of the broader Einstein 1 vision, Agentforce aims to revolutionize business operations by utilizing AI and automation. Key features include the Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent, which support sales teams by autonomously managing leads, responding to inquiries, and simulating buyer interactions to improve negotiation skills. Additionally, the platform offers the Einstein Service Agent, designed to enhance customer support through a seamless blend of digital and human-assisted interactions for quick case resolution. With Agentforce, businesses can expect to boost sales efficiency, improve customer satisfaction, and streamline support processes, driving overall operational success.

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Ai-driven agents

Autonomous lead handling

Intelligent customer support

Negotiation skill simulation

Digital-human interaction

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PerfectBot

AI agent for Gorgias that your customers, team, and budget will love Show more

PerfectBot is a cutting-edge customer support automation tool tailored for Direct-to-Consumer (DTC) brands aiming to boost efficiency and customer satisfaction. By automating over 60% of customer service tickets, PerfectBot enables businesses to significantly reduce operational costs while maintaining high levels of customer engagement and satisfaction. Its intuitive AI-driven interface swiftly handles common queries, freeing up human agents to tackle more complex issues and ensuring a seamless support experience. PerfectBot's advanced analytics provide insightful data, helping brands refine their customer interaction strategies and enhance service quality over time. Designed with scalability in mind, PerfectBot adapts effortlessly as businesses grow, making it an invaluable asset for any forward-thinking brand. Trusted by hundreds of DTC companies, it’s the go-to solution for those seeking to optimize customer service operations and create lasting customer relationships.

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Customer satisfaction

Cost efficiency

Automate tickets

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Cara

Cara is an AI CSR designed to drive growth for insurance agencies, brokerages, and MGAs. Show more

Meet Cara, an advanced AI customer service representative tailored to enhance the growth and efficiency of agencies and brokerages. Designed as a highly capable AI collaborator, Cara excels in intelligently triaging phone calls and emails, adeptly managing customer requests, and utilizing account-specific knowledge to efficiently generate certificates of insurance. With its ability to answer questions and resolve issues promptly, Cara optimizes customer interactions and streamlines day-to-day operations. It introduces a new integrated operating system, significantly improving efficiency while minimizing administrative burdens. Whether integrated with your existing AMS/CRM or functioning as a standalone management system, Cara ensures seamless collaboration with customers, teammates, and carriers. Experience a transformative approach to customer service and operational efficiency with Cara's innovative solutions.

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Certificate generation

System integration

Email management

Intelligent triaging

Request handling

Knowledge-based responses

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Tidio

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more Show more

Tidio is a dynamic customer experience platform tailored for online stores aiming to enhance their customer service and increase sales. With its ready-to-use sales and support chatbots, Tidio not only helps answer frequent customer inquiries immediately but also boosts revenue by converting passive visitors into active buyers. This all-in-one helpdesk solution consolidates all customer communications into a single, manageable space. Engage with visitors via live chat to swiftly resolve issues and proactively drive sales, all while collaborating with Lyro, Tidio’s intelligent AI bot, to handle customer queries automatically. The app allows you to seamlessly integrate it with your Shopify store, offering features such as cart previews, order history checks, and product recommendations directly within the chat. Additionally, Tidio provides a user-friendly ticketing system to manage customer requests efficiently.

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Product recommendations

Live chat

Order history

Ai chatbot

Ticketing system

Cart preview

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Decagon

AI customer support agents for the enterprise Show more

Decagon is an advanced application specializing in AI-powered solutions to optimize customer support operations for enterprises. By leveraging cutting-edge AI models, Decagon automates interactions with customers, efficiently addressing routine queries to streamline support processes. The platform seamlessly integrates with existing tools and data sources, enabling businesses to enhance their customer service capabilities without the need to increase staff numbers. This not only improves response times but also elevates the overall quality of service. With its innovative technology, Decagon empowers organizations to scale their customer support effortlessly, ensuring a high level of satisfaction for both the business and its clientele.

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Integrates with tools

Automates interactions

Resolves queries

Enhances support operations

Improves response times

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Fin

The human-quality agent that works with any helpdesk. Show more

Fin is a cutting-edge AI agent designed to deliver customer service that matches human quality. Whether integrated into your existing systems or through Intercom's comprehensive AI-first customer service platform, Fin seamlessly enhances your customer support operations. Leveraging advanced artificial intelligence, Fin offers quick and accurate responses, providing customers with the assistance they need without delays. Its intuitive design and robust capabilities ensure a smooth interaction experience, leaving users satisfied and reducing workload on human agents. Fin is adaptable to various platforms, making it a versatile solution for businesses seeking to improve customer engagement. With Fin, companies can maintain high service standards while optimizing efficiency and resource allocation in their customer service processes.

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Ai agent integration

Human-quality service

Existing platform compatibility

Ai-first customer support

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Airweb

Proprietary AI Agents for 24/7 Business Support Show more

Airweb is an innovative application that ensures smooth interactions across both web and mobile platforms, powered by sophisticated AI agents. With support for 57 languages, it facilitates natural and human-like conversations, enabling businesses to offer personalized support and engage in effective sales interactions with a global audience. The app is an invaluable tool for enhancing customer satisfaction and building stronger relationships with clients. For businesses new to AI, Airweb offers a free Interactive Web AI Agent plan, providing an accessible introduction to the benefits of AI-enhanced communication. By integrating seamlessly into existing systems, it empowers companies to leverage advanced technology without altering their current workflows significantly. Overall, Airweb is a powerful solution for companies looking to elevate their customer service and engagement strategies on a worldwide scale.

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Human-like conversations

Multilingual ai agents

24/7 business support

Seamless web integration

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Enjo AI

Powering AI Support Agents. Show more

Enjo AI is a cutting-edge support app designed to transform how businesses handle customer inquiries. By leveraging advanced AI technology, Enjo AI provides instant resolutions to support requests using AI Agents specifically trained with your company's unique knowledge base, past ticket interactions, and application data. The platform is built on an enterprise-grade AI infrastructure, ensuring robust performance and scalability for support teams of all sizes. Enjo AI not only enhances customer satisfaction by providing quick and accurate responses but also allows support staff to focus on more complex issues. Tailored for seamless integration with existing systems, it streamlines operations, reduces response times, and optimizes resource allocation. With Enjo AI, companies can elevate their customer service to new heights, maintaining competitive edge in today’s fast-paced digital landscape.

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Enterprise-grade platform

Instant request resolution

Ai-trained agents

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Raya by Teammates.ai

8.2

1 Reviews

The Autonomous AI Teammate for Customer Service 24/7 resolves tickets, end-to-end. Show more

Raya by Teammates.ai is an innovative solution designed to revolutionize customer support and engagement. This fully autonomous AI teammate handles entire functions, from taking inbound phone calls and responding to emails to closing tickets, offering seamless support across multiple channels. Equipped with the ability to communicate fluently in over 50 languages, Raya excels particularly in handling Arabic dialects. By integrating smoothly with existing CRM and ticketing systems through 30+ native integrations, Raya efficiently resolves queries, processes payments, manages refunds, tracks orders, and escalates issues only when human intervention is required. This enables human teams to focus on high-value tasks while Raya manages routine, repetitive tasks. With Raya in action, companies can provide consistent, round-the-clock customer service without increasing operational overhead.

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Multichannel support

Ai-powered automation

Seamless crm integration

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Forethought

The most advanced agentic AI for customer experiences. Show more

Forethought is a cutting-edge agentic AI platform designed to revolutionize customer experiences. With its innovative Autoflows™ technology, businesses can effortlessly train AI agents to execute complex business logic using natural language—completely eliminating the need for decision trees, professional services, or custom coding. This seamless integration allows the AI to be operational in less than 24 hours, thanks to its ability to automatically learn from historical conversation data. Forethought's multi-agent architecture empowers it to solve customer problems, assist human agents, and uncover valuable insights, all within a single versatile platform. By streamlining processes and enhancing efficiency, Forethought enhances both customer satisfaction and operational agility.

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Natural language processing

Autoflows™ technology

Multi-agent architecture

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Cust

Autonomous Person-Level Customer Success Show more

Cust is an innovative autonomous customer success platform designed to enhance the experience of smaller customers through high-touch interactions typically reserved for larger accounts. By deploying AI agents, Cust proactively gathers insights into the nuanced needs and behaviors of long-tail customers. This sophisticated understanding allows the platform to create personalized success plans tailored to each client's unique journey. From initial onboarding through to renewal, Cust influences customer decisions, ensuring a seamless and engaging experience. The platform's capability to predict and respond to customer needs empowers companies to foster stronger relationships and improve customer retention, all while optimizing their resource allocation. Cust enables businesses to scale their customer success efforts effectively, providing the attention and service all clients deserve, regardless of size.

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Automated insights

Ai agents

Personalized success

Full journey influence

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Siena AI

Empathic AI customer service that's almost human Show more

Siena AI is a cutting-edge customer support app designed to revolutionize the way businesses handle customer interactions. By leveraging advanced AI technology, including its Cognitive Reasoning-Based Engine (CORE), the app efficiently manages complex customer service tasks while maintaining a human-like empathy and understanding. Siena AI seamlessly integrates across multiple channels and languages, ensuring consistent and context-aware support for users worldwide. This powerful tool enhances the overall customer experience by providing brand-consistent interactions tailored to meet the specific needs of e-commerce and other industries. As a result, businesses can achieve higher customer satisfaction and loyalty, all while optimizing their support operations. With Siena AI, companies can effortlessly blend automation with a personal touch, transforming how they connect with their customers.

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Multichannel integration

Ai-powered support

Language versatility

Cognitive reasoning engine

Context-aware interactions

Brand-consistent responses

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Smartiepal

SmartiePal is an AI solution designed to enhance customer communication and support on any website. Show more

SmartiePal is an innovative AI-driven chat application that revolutionizes customer support and engagement for websites. By offering round-the-clock assistance, it ensures that your visitors can access the information they need promptly and efficiently, enhancing their overall experience. This intelligent solution is designed to handle a broad spectrum of customer queries, significantly reducing reliance on human support teams and enabling businesses to allocate their resources more effectively. SmartiePal's intuitive interface is easy to integrate with your website, providing seamless, real-time communication with visitors. Its ability to understand and process natural language means it can engage in meaningful conversations, leading to higher customer satisfaction and retention. With SmartiePal, businesses can elevate their service levels while optimizing their operational costs.

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24/7 assistance

Ai-powered chat

Enhance engagement

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Omakase AI

Create your Shopper AI Agent with just a URL. Show more

Omakase AI is an innovative application designed to revolutionize the e-commerce experience by transforming your online store into a hub of personalized customer interaction. By simply entering your store's URL, you can create an AI-powered personal shopper that engages customers in hyper-personalized conversations, offering tailored product recommendations and insights. This enhanced interaction not only boosts sales but also enriches the shopping experience, making each customer feel valued and understood. With intelligent automation, Omakase AI streamlines customer service operations, efficiently handling inquiries and resolving issues promptly. This leads to improved user satisfaction and increased efficiency for store operators. Omakase AI is the ultimate tool for e-commerce businesses looking to leverage cutting-edge AI technology to stay ahead in the competitive market while providing exceptional service to their customers.

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Intelligent automation

Personalized conversations

Ai shopper agent

Url-based setup

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EveryAnswer

AI-powered platform for creating and sharing secure, human-like chatbots trained on your data. Show more

EveryAnswer is an innovative AI-driven platform designed to empower organizations by facilitating the rapid creation of customized chatbots, known as Experts. These Experts are equipped to provide accurate and relevant responses by being trained on a wide array of data sources such as documents, websites, and bespoke Q&As. EveryAnswer is adaptable for both internal use, allowing secure knowledge sharing within teams, and external deployment for engaging with customers, prospects, students, and volunteers. Its secure multi-user interface is specially crafted for private, access-controlled interactions, ensuring that team members have tailored access to necessary Experts. Employing anti-hallucination technology and providing citations for transparency, EveryAnswer ensures reliable and trustworthy communication. With a free forever plan, the platform offers accessible, AI-powered assistance, making it an ideal, scalable solution for diverse organizational needs.

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24/7 instant answers

Customized chatbots

Secure knowledge sharing

Multi-user interface

Access-controlled interactions

Anti-hallucination technology

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smartbotsupport

8.2

1 Reviews

Custom Trained Smart AI-Based Customer Support Chat Bot Show more

SmartBotSupport is an innovative application that leverages advanced AI technology to enhance customer support operations for businesses of all sizes. By integrating seamlessly with your existing systems, the app empowers you to deliver faster, more efficient, and personalized customer service experiences. Users can train the smart bot with their own customer support content or documents, ensuring that responses are precisely tailored to fit their brand and address specific client needs. The intuitive interface allows businesses to easily update and refine their bot's knowledge base, keeping it aligned with evolving customer inquiries and company offerings. SmartBotSupport not only reduces response times but also improves accuracy, all while freeing up human agents to focus on more complex issues. With SmartBotSupport, businesses can maintain high customer satisfaction and loyalty by providing timely, relevant, and consistent support.

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Ai chatbot

Support automation

Custom training

Efficient responses

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