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Neuwark

Free plan available

Autonomous AI customer support agent with human in the loop

Multi-platform integration
Human-in-the-loop
Autonomous ai agents

About Neuwark

Launched Jan 17, 2025

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Email :

[email protected]

Industry :

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Introduction Video

Description

Autonomous AI customer support agent with human in the loop

Neuwark enables you to create autonomous AI agents with human-in-the-loop capabilities, trained on your enterprise data. These agents can think, act, and engage with customers seamlessly across your website, WhatsApp, Telegram, Facebook, and Instagram.
Neuwark website

Neuwark Key Features

  • ✅ Real-Time Chat with Human-in-the-Loop: Maintain oversight and ensure quality responses at all times.
  • ✅ Customizable AI Agents: Fine-tune your agents with advanced settings like Cutoff Score , Top K , Chunk Size , and Chunk Overlap and Adjust prompts to optimize agent performance and deliver highly accurate, context-aware answers.
  • ✅ Team-Friendly: Work with your team to train, communicate with customers and manage agents effortlessly.
  • ✅ Responses with References: Deliver reliable, transparent, and credible answers.
  • ✅ Built-in Observability: Monitor agent's working process in real-time.

Neuwark Use Cases

  • Customer Support
  • Employee Productivity
  • Knowledge Management

Pros

  • Autonomous AI functionality reduces the need for constant human intervention.
  • Human-in-the-loop feature ensures better accuracy and quality control.
  • Integration with multiple platforms such as website, WhatsApp, Telegram, Facebook, and Instagram enhances customer engagement.
  • Customization based on enterprise data allows for tailored customer support.
  • Seamless communication with customers across various platforms.

Cons

  • Potential dependency on AI may lead to a lack of human touch in customer service.
  • Requires accurate and comprehensive enterprise data for optimal performance.
  • Initial setup and training for AI agents might be complex and time-consuming.
  • Integration issues could arise with existing customer support systems.
  • Privacy concerns regarding the use of enterprise data.

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