The most advanced agentic AI for customer experiences.
Forethought is the most advanced agentic AI for customer experiences. Forethought's patent-pending Autoflows™ technology enables you to train your AI agent to execute business logic using natural language, all without decision-trees, professional services, or writing any custom code. Forethought also automatically learns from your conversation history, so it can be up and running in under 24 hours. Forethought's multi-agent architecture enables it to Solve customer problems, Assist human agents, and Discover insights, all from the same great platform.
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LLM-based AI Agent
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Autonomous issue resolution
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Natural language workflows (Autoflows™)
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Ticket routing, tagging, enrichment
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Support agent co-pilot
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Discovery of insights, trends, and KB content gaps
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Self-learning AI + Reinforcement Learning
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Automatically fine-tuned from your data
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Automatic ticket resolution
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Triage tickets
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Agent Assist
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Discover Insights