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AirkitAI

Free App

AI-powered customer service platform for e-commerce

E-commerce integration
Customizable ai agents
24/7 instant support
Automate routine inquiries
Code-free deployment

About AirkitAI

Launched Aug 29, 2024

Categories

Industry :

E-commerce

Website

Introduction Video

Description

AI-powered customer service platform for e-commerce

Airkit.ai is a generative AI-powered customer service platform that provides fully customizable, autonomous AI agents built specifically for e-commerce. It offers code-free AI agents capable of resolving over 90% of customer questions instantly, 24/7/365. The platform integrates with popular e-commerce and helpdesk systems, allowing businesses to automate routine inquiries, provide real-time support, and enhance overall customer experience.
AirkitAI website

AirkitAI Key Features

  • Code-free AI Agents, Multi-channel Support, E-commerce Integration, Proactive Customer Support, Real-time Intelligence Gathering

AirkitAI Use Cases

  • Order Status Updates, Return and Exchange Support, Product Information, Technical Support, Customer Query Resolution

Pros

  • AI-powered platform offers 24/7/365 customer service.
  • Capable of resolving over 90% of customer questions instantly.
  • Customizable and code-free AI agents save time and resources for businesses.
  • Integrates seamlessly with popular e-commerce and helpdesk systems.
  • Enhances overall customer experience by providing real-time support.

Cons

  • May require initial setup time to integrate with existing systems.
  • Some complex customer issues may still require human intervention.
  • Customizability might be overwhelming for businesses with limited technical knowledge.
  • Dependence on AI can lead to challenges if the AI does not recognize specific queries.

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