AI-powered customer service platform for e-commerce
Airkit.ai is a generative AI-powered customer service platform that provides fully customizable, autonomous AI agents built specifically for e-commerce. It offers code-free AI agents capable of resolving over 90% of customer questions instantly, 24/7/365. The platform integrates with popular e-commerce and helpdesk systems, allowing businesses to automate routine inquiries, provide real-time support, and enhance overall customer experience.
-
Code-free AI Agents, Multi-channel Support, E-commerce Integration, Proactive Customer Support, Real-time Intelligence Gathering
-
Order Status Updates, Return and Exchange Support, Product Information, Technical Support, Customer Query Resolution