Ai-agent Real-time support apps 2025

AirkitAI

AI-powered customer service platform for e-commerce Show more

AirkitAI is an innovative customer service platform powered by generative AI, tailored specifically for the e-commerce sector. It empowers businesses to deploy fully customizable AI agents without any coding, enabling them to handle over 90% of customer inquiries instantly and around the clock. By seamlessly integrating with popular e-commerce and helpdesk systems, AirkitAI automates routine customer interactions, ensuring real-time support and improved customer satisfaction. This platform allows businesses to enhance their customer service operations while freeing up human agents to focus on more complex queries. With AirkitAI, companies can deliver a superior customer experience and streamline their support processes efficiently.

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E-commerce integration

Customizable ai agents

24/7 instant support

Automate routine inquiries

Code-free deployment

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neetoChat

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Support your customers in real-time through live chat Show more

neetoChat is designed to enhance your customers' shopping experience by providing seamless support, ensuring they stay focused on their shopping journey. Often customers face roadblocks that require quick assistance, and neetoChat offers the ideal solution to help them get back on track effortlessly. The application boasts an intuitive and straightforward installation process, with no need for complex configurations, making it easy to set up in just a minute. Its user-friendly interface is supported by a simple Knowledge Base, ensuring that navigating through features is hassle-free for both you and your customers. With neetoChat, you can efficiently manage and view all orders directly from the chat support screen. It allows you to process refunds, modify shipping addresses, and handle order cancellations, restockings, and refunds with ease, all within the app's environment. This ensures a smooth operational workflow, ultimately enhancing customer satisfaction and boosting sales.

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Simple setup

Change shipping address

Order management

Real-time support

Manage cancellations

Hassle-free refunds

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Desku - Helpdesk, Chatbots & Livechat

8.2

2 Reviews

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Comprehensive support platform: live chat, chatbots, surveys, macros, audience targeting. Show more

Desku is a comprehensive customer support platform designed to enhance service for small to medium-sized businesses through automation and seamless integration. Its robust features include a centralized email inbox, live chat, and a flexible Knowledge Base, all essential for efficient customer communication. With Desku, Ecwid vendors can connect multiple stores, allowing them to manage customer support across various locations effortlessly. The platform’s No Code Chatbots Builder makes it easy to create chatbots without technical expertise, enhancing customer interaction through automation. Personalized communication is made possible with Dynamic Liquid Variables, which allow messages to be tailored based on specific conditions. Additionally, Desku offers an intuitive Survey Builder for creating engaging surveys, providing valuable response insights. Efficiency is further boosted with features like time-saving Macros and a chatbot that allows customers to check order status using just their order ID and delivery postal code. Finally, the Eyecatcher feature in Desku's Live Chat widget helps target the right audience with timely and relevant interactions, optimizing customer engagement.

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Multiple store support

Live chat

Audience targeting

Personalized messaging

Survey builder

No code chatbots

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FunnelAIQ Chat Bot Voice Agent

$19-$149 / Month

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"Boost sales with intelligent, real-time voice and text support."

Order tracking

Real-time voice support

Live text support

Sales focus

Product-specific questions

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Ringly.io ‑ AI Phone Support

$1099-$349 / Month

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AI-powered phone support with multilingual capabilities, real-time analytics, and seamless escalations. Show more

Ringly.io - AI Phone Support introduces Seth, your AI-powered phone representative designed to revolutionize customer service. Seth adeptly manages inbound calls, providing immediate resolutions by answering product questions and retrieving order information from Shopify in natural language. When human intervention is necessary, Seth seamlessly transfers calls or schedules callbacks, ensuring a frictionless customer experience. Every call is transcribed and evaluated, with real-time analytics enabling businesses to quickly identify and rectify revenue leakages—all without the need for additional coding skills or hiring new staff. With the ability to communicate in over 30 languages, Seth efficiently supports a global customer base. This 24/7 phone agent automates support processes while escalating only complex issues to human agents, ensuring your customers receive prompt and accurate assistance. Setup is effortless, with the app going live within minutes of activation.

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Real-time analytics

Order lookup

No-code setup

Multilingual capabilities

24/7 availability

Natural language processing

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Mirror Mii-24/7 Phone Support

$29-$99 / Month

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24/7 AI voice support for e-commerce with real-time updates.

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IndexNow: Real‑Time Indexing

$4.99 / Month

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Boost Shopify visibility: Automatic, real-time indexing with Bing and Yandex.

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Real Profit

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Track and analyze store profits efficiently with Real Profit's intuitive dashboard. Show more

Real Profit is a comprehensive app designed to help store owners effortlessly calculate and analyze their profits. By integrating key data points such as product costs, orders, shipping charges, transaction fees, and other expenses, it provides a holistic view of your store’s financial health. Its intuitive dashboard allows for easy tracking and management of profit margins, making it ideal for both budding entrepreneurs and seasoned business owners. With Real Profit, quickly assess the financial performance of your store and make informed decisions to enhance profitability. Streamlined and user-friendly, this app ensures that essential financial insights are always at your fingertips, ultimately empowering you to maximize your business's success. Whether you’re looking to optimize costs or increase revenue, Real Profit is your go-to tool for achieving financial clarity and growth.

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Profit tracking

Order analysis

Expense management

Cost analytics

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SupportReply

$4.99-$199.99 / Month

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Instant AI replies to DMs; real-time updates and customizable FAQs. Show more

SupportReply is an innovative app designed to enhance your Instagram direct message experience through AI-powered support. It enables instant replies to DMs, providing quick and efficient customer service while boosting satisfaction. Customers can receive real-time shipping updates by simply entering their order number, and access answers to frequently asked questions, which you can manage and customize. The app allows you to tailor your bot’s name and responses to align with your brand and notifies you when a human touch is needed in the conversation. Fully integrated with Shopify and ensuring GDPR compliance, SupportReply liberates your team from monotonous support tasks, allowing more focus on business growth. Transform your customer service approach with personalized, instant, and efficient interaction.

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Real-time updates

Shopify integration

Gdpr compliant

Customizable faqs

Instant ai replies

Bot name customization

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Webkul Helpdesk Support‑UVdesk

$36 / Month

8

8 Reviews

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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

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Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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Ascendo AI

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AI Technical Support Engineer for complex support and service workflows Show more

Ascendo AI is an innovative agentic AI platform crafted to transform customer support and field service operations. By harnessing the power of advanced AI, Cognitive Robotic Process Automation (RPA), Natural Language Processing (NLP), and Machine Learning (ML), the app empowers agents to efficiently tackle issues and detect anomalies. It also provides comprehensive knowledge intelligence, aids in backlog management, and optimizes spare parts planning, ensuring streamlined operations. Designed to enhance customer experience, Ascendo AI fosters improved support efficiency, making it an invaluable tool across diverse industries. The platform’s cutting-edge technologies seamlessly integrate to provide robust solutions tailored to meet the unique challenges faced by customer support teams today.

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Anomaly detection

Issue resolution

Backlog management

Knowledge intelligence

Spare parts planning

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Ascendo AI Resolution AI Agents

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Technical Support & Field Service AI Agents:Your AI coworker to execute workflows in complex support Show more

Ascendo AI Resolution AI Agents is a cutting-edge platform tailored to transform customer support and field service operations. By integrating advanced AI, Cognitive RPA, NLP, and ML technologies, it empowers agents to resolve issues efficiently and accurately. The platform excels at anomaly detection and delivers intelligent knowledge resources, which allow for informed decision-making and swift problem resolution. It also aids in managing backlog effectively and refining spare parts planning, ensuring seamless operations. Ascendo AI's comprehensive approach enhances customer experience and boosts support efficiency, making it invaluable across multiple industries. With a commitment to optimizing workflows, this platform stands out as an essential tool for modern service teams aiming for excellence in customer interaction and service delivery.

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Anomaly detection

Issue resolution

Backlog management

Knowledge intelligence

Spare parts optimization

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Mava

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Customer support agent to scale support across public groups & private tickets Show more

Mava is a robust customer support platform designed to streamline communication by integrating with popular channels like Telegram, Discord, websites, and email. The app enables support teams to unify all incoming requests into a single, shared inbox, ensuring efficient management and swift resolution of queries. Harnessing the power of AI, Mava's intelligent bot can automatically address FAQs in public Telegram groups, Discord, and Slack channels, enhancing user engagement and reducing response times. Additionally, Mava offers a no-code chatbot builder, allowing teams to customize AI-driven responses for private support tickets, providing a personalized and efficient customer service experience. With its versatile integration capabilities and AI-enhanced functionalities, Mava empowers teams to deliver exceptional support, all while keeping communication organized and effective. Its seamless user interface and customization options make Mava an indispensable tool for businesses aiming to elevate their customer support operations.

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Integrated inbox

Ai bot responses

No-code chatbot

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Web2Chat

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Real-time chat and order updates to enhance customer support Show more

Web2Chat is an innovative app designed to streamline customer support by enabling users to check their order status directly within your store. By entering their email or order number, customers can self-serve and obtain real-time updates, significantly reducing the volume of support inquiries. This functionality not only enhances customer satisfaction but also liberates your support team to focus on more complex queries. During live chat interactions, support staff have seamless access to order details, facilitating quicker and more informed responses to customer inquiries. Web2Chat is an ideal solution for merchants seeking to improve communication channels and optimizing support efficiency with minimal effort. It is a perfect tool to elevate your store's service quality while maintaining smooth and hassle-free operations.

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Customer engagement

Streamlined communication

Real-time chat

Order updates

Efficient responses

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Live Chat & AI ChatGPT : Orka

$9.99-$299 / Month

9.1

26 Reviews

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"Real-time chat boosts engagement and converts visitors into customers." Show more

Orka Live Chat & AI ChatGPT is a powerful tool designed to enhance your online store's customer interaction by facilitating real-time communication with visitors. This app allows you to engage directly with your store's audience, efficiently answering queries and elevating the overall customer experience. With a simple setup process and effortless usability, you can dive into meaningful conversations that transform site visitors into loyal customers. Seamlessly embedded in your dashboard, Orka offers a chat experience that stands out, ensuring that your engagement is as seamless as it is effective. The app is fully integrated with Shopify, offering a user-friendly interface and mobile-responsive design to ensure connectivity and accessibility across all devices. Choose Orka to connect, chat, and convert effortlessly, taking customer engagement to new heights.

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User-friendly interface

Easy setup

Real-time engagement

Mobile-responsive

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Epic‑X Chat

$29-$499 / Month

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"Boost conversions with real-time chat, AI support, and customization." Show more

Epic‑X Chat is a powerful tool designed to enhance customer engagement through direct 1-to-1 conversations using real-time chat. Equipped with an AI bot, the app swiftly answers frequently asked questions, significantly reducing support requests and improving response times. For more complex issues, it features an integrated ticket system that ensures organized support management. Personalize the chat widget to align with your brand's aesthetics by adjusting its colors, position, and design. Additionally, you have the flexibility to control when and where the chat widget appears, such as during page visits, after certain delays, or upon detecting exit intent. With its easy no-code installation, Epic‑X Chat is not only simple to set up but also effective in boosting conversions by providing timely assistance to shoppers precisely when they need it most.

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No-code installation

Customizable widget

Real-time chat

Ai instant replies

Integrated ticketing

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Shiplogix: Smart Shipping

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Streamline Indian eCommerce with real-time shipping, tracking, and support. Show more

Shiplogix: Smart Shipping revolutionizes logistics management for Indian eCommerce businesses by offering a comprehensive and efficient shipping solution. This all-in-one app streamlines the entire order fulfillment process with key features like real-time shipping rates, automated label generation, and advanced order tracking. Shiplogix supports multiple carriers, allowing businesses to easily connect with leading couriers, and it ensures customers are kept informed through automatic order tracking and notifications. Additionally, the app provides robust customer support, assisting with RTOs, returns, and weight discrepancies, which lets businesses focus on scaling rather than logistics issues. Shiplogix enhances the shipping experience, promising smarter shipping and happier customers.

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Order tracking

Real-time rates

Label printing

Multi-carrier support

Notifications

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Gro Multi Store Sync

$9.99-$49.99 / Month

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Seamlessly sync multi-store inventories, preventing overselling in real-time. Show more

Gro Multi Store Sync is an indispensable tool for businesses managing multiple stores selling the same inventory. It addresses the critical challenge of maintaining synchronized inventories across various outlets to prevent overselling and deliver a seamless shopping experience. The app effortlessly automates real-time inventory synchronization, significantly cutting down on manual work and freeing up valuable time for retailers. Designed with multi-store, wholesaling, and expansion store setups in mind, Gro Multi Store Sync features an intuitive user interface and customizable controls to tailor synchronization settings. Users can enjoy features like automatic real-time syncing of inventory levels, flexible control over product synchronization, and multi-location support. The app also offers robust product mapping using SKU or barcodes, complete with a detailed mapping preview, ensuring precise inventory management. This powerful tool is the perfect solution for businesses looking to streamline their operations and enhance their customer service.

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Multi-location support

Real-time inventory sync

Flexible sync control

Sku/barcode mapping

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QuiXcel ZATCA connector

$50 / Month

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Effortlessly manage ZATCA compliance with real-time e-invoicing automation. Show more

QuiXcel ZATCA Connector is a powerful tool designed to streamline compliance with Saudi Arabia’s e-invoicing regulations. This app automates the generation and submission of invoices in real-time, ensuring seamless adherence to ZATCA Phase 2 requirements. By eliminating the need for manual uploads and complex formatting, it reduces the potential for errors and delays in the invoicing process. The easy setup and dependable performance make it a hassle-free solution for businesses looking to save time and minimize compliance risks. With features like automatic syncing of store order data and ZATCA-compliant invoice generation, it simplifies onboarding and guarantees accuracy for every transaction. By utilizing the QuiXcel ZATCA Connector, businesses can focus on growth and efficiency while effortlessly maintaining regulatory compliance.

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Automatic compliance

Real-time automation

Effortless e-invoicing

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Webkul Whatsapp Integration

$10-$30 / Month

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Offer real time human support| live chat| Customer support| Show more

Webkul WhatsApp Integration is a versatile app designed to enhance customer engagement and streamline communication on your online store. With its customizable chat widget, you can tailor the initial chat message and widget name to suit your brand's voice and style. The app allows you to efficiently manage customer interactions by supporting multiple operators and dedicated teams, ensuring that queries are handled by the right team. Additionally, the app features an attractive WhatsApp share button that can be easily added to both product and collection pages, allowing customers to share their favorite finds with just a click. Streamline your sales strategy with the cart abandonment feature, which automatically sends recovery messages, potentially boosting your sales by re-engaging lost customers. The app is easy to set up with a one-click installation process and single-click code injection, making it a seamless addition to your store's workflow. Overall, Webkul WhatsApp Integration simplifies customer communication while enhancing the shopping experience.

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One-click installation

Customizable widget

Automated cart recovery

Multiple operators

Instant chat widget

Team assignments

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Ai-agent Real-time support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

AirkitAI

neetoChat

Desku - Helpdesk, Chatbots & Livechat

FunnelAIQ Chat Bot Voice Agent

Ringly.io ‑ AI Phone Support

Mirror Mii-24/7 Phone Support

IndexNow: Real‑Time Indexing

Real Profit

SupportReply

Webkul Helpdesk Support‑UVdesk

Ascendo AI

Ascendo AI Resolution AI Agents

Mava

Web2Chat

Live Chat & AI ChatGPT : Orka

Epic‑X Chat

Shiplogix: Smart Shipping

Gro Multi Store Sync

QuiXcel ZATCA connector

Webkul Whatsapp Integration