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AI-powered customer service platform for e-commerce Show more

AirkitAI is an innovative customer service platform powered by generative AI, tailored specifically for the e-commerce sector. It empowers businesses to deploy fully customizable AI agents without any coding, enabling them to handle over 90% of customer inquiries instantly and around the clock. By seamlessly integrating with popular e-commerce and helpdesk systems, AirkitAI automates routine customer interactions, ensuring real-time support and improved customer satisfaction. This platform allows businesses to enhance their customer service operations while freeing up human agents to focus on more complex queries. With AirkitAI, companies can deliver a superior customer experience and streamline their support processes efficiently.
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E-commerce integration
Customizable ai agents
24/7 instant support
Automate routine inquiries
Code-free deployment

Support your customers in real-time through live chat Show more

neetoChat is designed to enhance your customers' shopping experience by providing seamless support, ensuring they stay focused on their shopping journey. Often customers face roadblocks that require quick assistance, and neetoChat offers the ideal solution to help them get back on track effortlessly. The application boasts an intuitive and straightforward installation process, with no need for complex configurations, making it easy to set up in just a minute. Its user-friendly interface is supported by a simple Knowledge Base, ensuring that navigating through features is hassle-free for both you and your customers. With neetoChat, you can efficiently manage and view all orders directly from the chat support screen. It allows you to process refunds, modify shipping addresses, and handle order cancellations, restockings, and refunds with ease, all within the app's environment. This ensures a smooth operational workflow, ultimately enhancing customer satisfaction and boosting sales.
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Simple setup
Change shipping address
Order management
Real-time support
Manage cancellations
Hassle-free refunds

Comprehensive support platform: live chat, chatbots, surveys, macros, audience targeting. Show more

Desku is a comprehensive customer support platform designed to enhance service for small to medium-sized businesses through automation and seamless integration. Its robust features include a centralized email inbox, live chat, and a flexible Knowledge Base, all essential for efficient customer communication. With Desku, Ecwid vendors can connect multiple stores, allowing them to manage customer support across various locations effortlessly. The platform’s No Code Chatbots Builder makes it easy to create chatbots without technical expertise, enhancing customer interaction through automation. Personalized communication is made possible with Dynamic Liquid Variables, which allow messages to be tailored based on specific conditions. Additionally, Desku offers an intuitive Survey Builder for creating engaging surveys, providing valuable response insights. Efficiency is further boosted with features like time-saving Macros and a chatbot that allows customers to check order status using just their order ID and delivery postal code. Finally, the Eyecatcher feature in Desku's Live Chat widget helps target the right audience with timely and relevant interactions, optimizing customer engagement.
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Multiple store support
Live chat
Audience targeting
Personalized messaging
Survey builder
No code chatbots
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Track and analyze store profits efficiently with Real Profit's intuitive dashboard. Show more

Real Profit is a comprehensive app designed to help store owners effortlessly calculate and analyze their profits. By integrating key data points such as product costs, orders, shipping charges, transaction fees, and other expenses, it provides a holistic view of your store’s financial health. Its intuitive dashboard allows for easy tracking and management of profit margins, making it ideal for both budding entrepreneurs and seasoned business owners. With Real Profit, quickly assess the financial performance of your store and make informed decisions to enhance profitability. Streamlined and user-friendly, this app ensures that essential financial insights are always at your fingertips, ultimately empowering you to maximize your business's success. Whether you’re looking to optimize costs or increase revenue, Real Profit is your go-to tool for achieving financial clarity and growth.
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Real-time chat and order updates to enhance customer support Show more

Web2Chat is an innovative app designed to streamline customer support by enabling users to check their order status directly within your store. By entering their email or order number, customers can self-serve and obtain real-time updates, significantly reducing the volume of support inquiries. This functionality not only enhances customer satisfaction but also liberates your support team to focus on more complex queries. During live chat interactions, support staff have seamless access to order details, facilitating quicker and more informed responses to customer inquiries. Web2Chat is an ideal solution for merchants seeking to improve communication channels and optimizing support efficiency with minimal effort. It is a perfect tool to elevate your store's service quality while maintaining smooth and hassle-free operations.
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Customer engagement
Streamlined communication
Real-time chat
Order updates
Efficient responses
  • $9.99-$299 / Month
  • Free Plan Available
9.1
21 Reviews

"Real-time chat boosts engagement and converts visitors into customers." Show more

Orka Live Chat & AI ChatGPT is a powerful tool designed to enhance your online store's customer interaction by facilitating real-time communication with visitors. This app allows you to engage directly with your store's audience, efficiently answering queries and elevating the overall customer experience. With a simple setup process and effortless usability, you can dive into meaningful conversations that transform site visitors into loyal customers. Seamlessly embedded in your dashboard, Orka offers a chat experience that stands out, ensuring that your engagement is as seamless as it is effective. The app is fully integrated with Shopify, offering a user-friendly interface and mobile-responsive design to ensure connectivity and accessibility across all devices. Choose Orka to connect, chat, and convert effortlessly, taking customer engagement to new heights.
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User-friendly interface
Easy setup
Real-time engagement
Mobile-responsive
  • $29-$499 / Month
  • Free Plan Available
  • New

"Boost conversions with real-time chat, AI support, and customization." Show more

Epic‑X Chat is a powerful tool designed to enhance customer engagement through direct 1-to-1 conversations using real-time chat. Equipped with an AI bot, the app swiftly answers frequently asked questions, significantly reducing support requests and improving response times. For more complex issues, it features an integrated ticket system that ensures organized support management. Personalize the chat widget to align with your brand's aesthetics by adjusting its colors, position, and design. Additionally, you have the flexibility to control when and where the chat widget appears, such as during page visits, after certain delays, or upon detecting exit intent. With its easy no-code installation, Epic‑X Chat is not only simple to set up but also effective in boosting conversions by providing timely assistance to shoppers precisely when they need it most.
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No-code installation
Customizable widget
Real-time chat
Ai instant replies
Integrated ticketing
  • $36 / Month
  • 30 Days Free Trial
8
9 Reviews

Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.
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Social media integration
Ticket conversion
Marketplace integration
Service ticket management
Support workflow automation
Multi-channel support

AI Technical Support Engineer for complex support and service workflows Show more

Ascendo AI is an innovative agentic AI platform crafted to transform customer support and field service operations. By harnessing the power of advanced AI, Cognitive Robotic Process Automation (RPA), Natural Language Processing (NLP), and Machine Learning (ML), the app empowers agents to efficiently tackle issues and detect anomalies. It also provides comprehensive knowledge intelligence, aids in backlog management, and optimizes spare parts planning, ensuring streamlined operations. Designed to enhance customer experience, Ascendo AI fosters improved support efficiency, making it an invaluable tool across diverse industries. The platform’s cutting-edge technologies seamlessly integrate to provide robust solutions tailored to meet the unique challenges faced by customer support teams today.
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Anomaly detection
Issue resolution
Backlog management
Knowledge intelligence
Spare parts planning

Technical Support & Field Service AI Agents:Your AI coworker to execute workflows in complex support Show more

Ascendo AI Resolution AI Agents is a cutting-edge platform tailored to transform customer support and field service operations. By integrating advanced AI, Cognitive RPA, NLP, and ML technologies, it empowers agents to resolve issues efficiently and accurately. The platform excels at anomaly detection and delivers intelligent knowledge resources, which allow for informed decision-making and swift problem resolution. It also aids in managing backlog effectively and refining spare parts planning, ensuring seamless operations. Ascendo AI's comprehensive approach enhances customer experience and boosts support efficiency, making it invaluable across multiple industries. With a commitment to optimizing workflows, this platform stands out as an essential tool for modern service teams aiming for excellence in customer interaction and service delivery.
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Anomaly detection
Issue resolution
Backlog management
Knowledge intelligence
Spare parts optimization

Customer support agent to scale support across public groups & private tickets Show more

Mava is a robust customer support platform designed to streamline communication by integrating with popular channels like Telegram, Discord, websites, and email. The app enables support teams to unify all incoming requests into a single, shared inbox, ensuring efficient management and swift resolution of queries. Harnessing the power of AI, Mava's intelligent bot can automatically address FAQs in public Telegram groups, Discord, and Slack channels, enhancing user engagement and reducing response times. Additionally, Mava offers a no-code chatbot builder, allowing teams to customize AI-driven responses for private support tickets, providing a personalized and efficient customer service experience. With its versatile integration capabilities and AI-enhanced functionalities, Mava empowers teams to deliver exceptional support, all while keeping communication organized and effective. Its seamless user interface and customization options make Mava an indispensable tool for businesses aiming to elevate their customer support operations.
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Integrated inbox
Ai bot responses
No-code chatbot

Offer real time human support| live chat| Customer support| Show more

Webkul WhatsApp Integration is a versatile app designed to enhance customer engagement and streamline communication on your online store. With its customizable chat widget, you can tailor the initial chat message and widget name to suit your brand's voice and style. The app allows you to efficiently manage customer interactions by supporting multiple operators and dedicated teams, ensuring that queries are handled by the right team. Additionally, the app features an attractive WhatsApp share button that can be easily added to both product and collection pages, allowing customers to share their favorite finds with just a click. Streamline your sales strategy with the cart abandonment feature, which automatically sends recovery messages, potentially boosting your sales by re-engaging lost customers. The app is easy to set up with a one-click installation process and single-click code injection, making it a seamless addition to your store's workflow. Overall, Webkul WhatsApp Integration simplifies customer communication while enhancing the shopping experience.
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One-click installation
Customizable widget
Automated cart recovery
Multiple operators
Instant chat widget
Team assignments
  • $10-$100 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

24/7 AI Customer Support at Your Fingertips Show more

WhatsGPT:ChatGPT Sales Bot is your go-to solution for exceptional customer service, integrating the advanced AI capabilities of ChatGPT models (GPT-3.5 & GPT-4). Designed for 24/7 accessibility, this intelligent chatbot effortlessly transforms casual inquiries into potential sales, enhancing your business's efficiency and responsiveness. Beyond just basic support, WhatsGPT offers real-time product updates, ensuring your bot adapts instantly to any changes in product lines or shop policies. It boasts seamless multi-language support, allowing you to cater to an international customer base without any language barriers. The app is designed for ease of use, enabling swift setup and training with simple file uploads, ensuring your bot is ready to perform in minutes. Built on a secure and reliable infrastructure, WhatsGPT ensures your business communications are safeguarded while providing cutting-edge service.
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Real-time updates
One-time setup
24/7 support
Multi-language
Secure infrastructure
  • $21-$61 / Month
  • Free Plan Available
  • 7 Days Free Trial

HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.
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Ai chatbot
Real-time insights
Team collaboration
Omni-channel support
Metrics analysis
Ai summariessuggestions

AI chat support with store design and conversion optimization Show more

Osira Chat is an innovative app crafted to empower store owners with cutting-edge real-time chat support and strategic store optimization tools. By emphasizing enhanced store design and effective conversion strategies, Osira Chat helps merchants create a more engaging and user-friendly shopping experience for their customers. What truly sets this app apart is its ability to provide actionable insights into customer retention and sales performance enhancement, addressing common inefficiencies and driving business growth. With its intuitive and easy-to-use interface, store owners can seamlessly integrate new features and strategies to boost their operations. Osira Chat not only offers essential support for day-to-day store management but also provides valuable guidance in achieving better results and sustainable development. Users will find this app indispensable for optimizing their store’s performance, ultimately leading to improved sales and customer satisfaction.
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Real-time chat
Store optimization
Conversion strategies

AI chat support for social commerce and influencer partnership Show more

Viralyn Chat is an innovative AI-powered app designed to provide merchants with real-time chat support focused on optimizing social commerce strategies. The app stands out by offering tailored guidance on leveraging social media platforms to boost sales and enhance engagement. With Viralyn Chat, merchants gain valuable insights into forming strategic partnerships with influencers, thus maximizing their brand's reach and impact. The app delivers specific advice aimed at increasing visibility and navigating the often complex landscape of social commerce. By simplifying these processes, Viralyn Chat empowers merchants to effectively drive both customer engagement and sales growth. Its targeted support helps users to seamlessly integrate social commerce strategies into their business operations, ensuring a competitive edge in the digital marketplace.
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Real-time chat support
Social commerce strategies
Influencer partnership guidance

"Seamless eCommerce support: Real-time chat and voice for personalized service." Show more

The Full.do Support Widget revolutionizes customer service in eCommerce by enabling direct customer and agent interaction via voice or chat calls directly from the browser. As soon as a new customer visits your site, the app automatically identifies their language and location, seamlessly connecting them to a suitable representative for a personalized, real-time experience. By integrating with your store's backend, Full.do provides access to inventory, product details, and order information, empowering reps to efficiently handle queries, assist with returns, modify orders, check stock levels, and offer tailored recommendations. This personalized support enhances conversion rates, boosts cart sizes, and encourages repeat business, effectively bringing back the human touch to online shopping. Full.do offers comprehensive, round-the-clock customer support at a fraction of the cost, ensuring your online store remains connected with every customer. Enhance your eCommerce platform with Full.do, the future of experiential eCommerce, transforming every shopping journey into an engaging, end-to-end personal experience.
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Order management
Real-time chat
Personalized service
Voice support
Language auto-detection
Location-based rep connection
  • $2.49 / Month
  • Free Plan Available
(5/5)
2 Reviews

"Optimize Google reviews display with customization, multi-location support, and real-time updates." Show more

Google Reviews - Designers Cut is a versatile app designed to seamlessly integrate Google reviews into your website, enhancing both aesthetics and credibility. With over 150 design settings and 25 presets, it offers extensive customization options to match your brand's unique style, whether you prefer quick presets or intricate personalization. This app's standout feature is its support for multiple business locations, allowing you to effortlessly manage and showcase reviews from various sites with just a few clicks. Engage your visitors with an advanced slider and lightbox features that enhance user interaction without them leaving your site. Real-time updates ensure your reviews are always current, syncing automatically without manual input. Optimize the user experience on all devices with dedicated mobile settings and lightweight code for quick site loading. Boost your website's credibility and keep your content fresh and appealing to visitors with Google Reviews - Designers Cut.
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Real-time updates
Design customization
Multi-location support
Automatic sync
Rich content display
Advanced slider
  • 14 Days Free Trial
9.1
1 Reviews

Convert abandoned carts into sales with real-time SMS support. Show more

CartConvert is a revolutionary app designed to transform abandoned shopping carts into successful sales. It addresses the common problem of abandoned checkouts by employing live support agents who engage with potential customers in real-time through SMS. This personal touch helps shoppers complete their purchases, providing a significant boost to your store's conversion rates. Unlike traditional marketing automations that only capture a small percentage of abandoned carts, CartConvert’s approach targets the remaining 90% with effective, compliant outreach. Acting as brand ambassadors, the live agents offer tailored support, significantly enhancing the customer experience. On average, CartConvert empowers businesses to recover up to 30% of abandoned checkouts, thereby improving customer satisfaction and increasing revenue. Discover the impact of live support and elevate your sales conversion today with CartConvert!
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Checkout recovery
Real-time sms outreach
Live support agents
  • $29-$59 / Month
  • Free Plan Available
9.1
1 Reviews

AI chat assistant for seamless shopping and automated customer support. Show more

Angle: AI Store Agent revolutionizes your e-commerce platform by integrating a sophisticated AI-driven shopping assistant. It enhances the customer experience by allowing shoppers to find products using simple, natural language queries, making it as intuitive as having a conversation. This app efficiently handles frequently asked questions regarding shipping, returns, and store policies, thereby reducing the need for time-consuming manual responses from your support team. Angle not only streamlines customer interactions but also keeps them informed about the latest deals, offers, and store policies. Its seamless integration ensures that it blends effortlessly with your store’s existing design, preserving the aesthetic while enhancing functionality. This ultimately leads to increased conversions and a more engaging shopping experience for your customers.
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Seamless store integration
Faq automation
Instant customer support
Ai-powered shopping
Natural language search
Policy information updates
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