Ecwid customer support & rewards apps 2026

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20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials

$79.99 / Month

9.1

64 Reviews

Boost sales with popups, banners, timers, reviews, and notifications. Show more

Elevate your website’s promotional strategy with 20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials. This comprehensive app centralizes all your website promotions, making it effortless to manage, track, and optimize for better sales results. Save both time and money while receiving monthly inspiration to energize your sales strategies. Enhance user engagement with 'Someone Just Bought' sales notifications, push notifications, and automatic displays of Facebook and Google reviews. Create new landing pages swiftly and add interactive elements like customizable forms, live chat, and embedded videos to enrich your visitor experience. Seamlessly integrate with over 20 email marketing providers and strategically display promotional tools based on user actions such as 'on exit', 'scroll down', 'after time', or via scheduling. With a lightweight design, the app ensures your website's performance remains unaffected while driving sales growth.

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Countdown timers

Live chat

Email integration

Sales notifications

Landing pages

Video embeds

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Chatway Live Chat

9.1

28 Reviews

"Boost customer service and sales with multilingual live chat solutions." Show more

Chatway Live Chat revolutionizes customer service by providing businesses with a robust live chat and helpdesk solution. By seamlessly integrating into stores, Chatway ensures merchants never miss a message or sales opportunity, enhancing customer engagement and satisfaction. The multilingual chat widget supports over 20 languages, making it ideal for communicating with a diverse customer base and delivering exceptional support. Centralizing interactions across multiple channels, including Facebook Messenger and email, Chatway streamlines communication on a single platform. The app's iOS and Android versions enable business owners to stay connected on the go, with push and email notifications ensuring no message goes unnoticed. Enhanced team collaboration is facilitated through features like agent roles, canned responses, private notes, and reminders, all contributing to streamlined task management. Additionally, Chatway's analytics offer critical insights into live chat activities, helping businesses refine their support strategies to boost customer satisfaction and drive sales growth.

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Team collaboration

Canned responses

Multiple channel integration

Multilingual chat widget

Helpdesk functionality

Ios & android app

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Omnisend Email Marketing and SMS

9.1

4 Reviews

Boost sales with Omnisend's email & SMS marketing automation for ecommerce. Show more

Omnisend Email Marketing and SMS is a powerful automation tool designed to enhance sales for over 125,000 ecommerce stores worldwide. With its user-friendly interface, businesses can effortlessly create and send personalized emails, newsletters, and global SMS campaigns. The app features intuitive tools like exit-intent popups and spin-to-win forms to grow your email list effectively. Users benefit from ready-made email templates suitable for promotions like Summer Sales, requiring no coding skills. Omnisend also offers streamlined set-up for automated workflows, including abandoned cart recovery and personalized welcome messages. With over 20 pre-made automations, the app ensures personalization and efficiency to boost sales. All users, even those on the free plan, have access to 24/7 email and live chat support, making it an accessible solution that grows with your business.

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Email marketing automation

Browse abandonment

Welcome workflows

Signup forms

Email templates

Abandoned cart automation

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BizLoopRewards

$20 / Month

9.1

4 Reviews

Create flexible, automated rewards to boost customer loyalty effortlessly. Show more

BizLoopRewards is a dynamic app designed to enhance customer loyalty by offering flexible and customizable rewards systems for your store. It allows you to create diverse reward configurations that incentivize repeat purchases, fostering a continuous loop of engagement. Customers can earn points with every purchase and redeem them for discounts or save them for larger rewards, all seamlessly integrated into their shopping experience. The app is fully integrated within your control panel, allowing you to effortlessly create, manage, and adjust rewards and customer points with just a few clicks. On the customer side, a sleek, non-intrusive button on the storefront provides easy access to point balances and available rewards, encouraging consistent interaction. Points are automatically issued with every purchase, streamlining the experience for both you and your customers, and enhancing the overall shopping experience by simplifying the rewards process. BizLoopRewards helps you build lasting customer relationships while driving sales growth with an engaging and efficient rewards system.

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Flexible rewards system

Automated points integration

Points management dashboard

Non-intrusive storefront button

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Buy One Get One Free: Sales Promotions

$12.5 / Month

7.3

12 Reviews

Boost sales effortlessly with enticing buy-one-get-one-free promotions. Show more

The "Buy One Get One Free: Sales Promotions" app is designed to help businesses implement effective BOGOF strategies that are favored by both buyers and sellers worldwide. This popular promotional tactic is widely used by major retailers like Amazon and Walmart, as well as local businesses, to boost sales and attract customers. By tapping into the universal love for deals and freebies, BOGOF offers irresistible promotions such as “buy one get one free” and “three for the price of two," encouraging customers to take advantage of these opportunities even without prior purchase intentions. This app demonstrates how BOGOF promotions can significantly increase the average shopping cart size, boosting both sales and stock turnover. Despite its effectiveness leading to some regulatory scrutiny, the app offers strategic insights to enhance revenue while meeting customer expectations. Elevate your sales with the right promotional tools and watch your profits grow.

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Boost sales effortlessly

Enticing promotions

Increase cart size

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Smartarget - Information Message

8.2

1 Reviews

Communicate user information visibly, non-intrusively across all devices. Show more

Smartarget - Information Message is a user-friendly app designed to enhance your communication with visitors by displaying important information across all pages of your website. This versatile tool ensures that users receive your messages clearly, regardless of whether they are browsing on a desktop or mobile device. The app's discreet yet effective design prevents intrusiveness, allowing users to stay informed without disrupting their browsing experience. With Smartarget, you can effortlessly convey essential updates, promotions, or notifications to your audience, ensuring they are always in the loop. Tailor your messages to fit various contexts and engagements, reinforcing a proactive communication strategy. Ideal for businesses looking to maintain open channels of communication, this app empowers you to keep your users informed and engaged.

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Cross-device compatibility

Non-intrusive display

Visible messaging

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WhatsApp Plugin: Free chat, share and opt-in widget

(4/5)

9 Reviews

Effortlessly integrate WhatsApp for seamless business communication and marketing. Show more

The "WhatsApp Plugin: Free Chat, Share and Opt-In Widget" is a powerful tool designed to seamlessly integrate WhatsApp with your online store, enhancing customer engagement and streamlining communication. By utilizing this app, businesses can provide prompt and efficient customer service, helping convert leads into loyal customers. The app offers a comprehensive solution for online merchants, enabling real-time chats with store visitors and sending automated or manual outbound messages through WhatsApp. It simplifies the process of marketing and customer interaction, making it accessible for businesses of all sizes. For advanced WhatsApp notification features, users are directed to the new Sellonboard app. Please note that while this plugin harnesses WhatsApp's robust API through the services of official partner Tyntec, it is not directly endorsed by WhatsApp.

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Seamless integration

Chat widget

Outbound messaging

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Easy Customer Feedback Survey

Gain insights and improve with real-time customer feedback surveys. Show more

Easy Customer Feedback Survey is an intuitive app designed to help businesses gather actionable insights through streamlined customer surveys. By identifying key drivers of sales and potential reasons for customer attrition, this tool empowers you to make data-driven decisions. Whether you want to evaluate aspects like store layout, product offerings, or checkout processes, the app's satisfaction surveys provide comprehensive feedback on critical points of the customer journey. Benefit from real-time input to make swift adjustments and enhance your business strategy effectively. The app’s user-friendly dashboard simplifies feedback management and review, offering ease of access to analytics and admin notifications. With 24/7 email support from a dedicated customer service team and live chat for upgraded plans, you’re never alone in navigating and optimizing your feedback system.

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Real-time feedback

Quick adjustments

User-friendly dashboard

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WhatsApp Chat, Facebook Messenger, Call Button, Email & 20+ Chat Buttons: Chaty

6.6

14 Reviews

"Boost customer engagement via customizable multi-channel communication widget." Show more

Chaty is a versatile communication app designed to enhance customer connection by integrating various popular chat channels into one easy-to-use widget. With support for over 20 communication platforms, including WhatsApp and Facebook Messenger, Chaty allows customers to engage with your business using the channels they already trust and use daily. The app requires no external accounts, making setup seamless and user-friendly. Chaty offers a fully customizable widget that can be tailored to match your website’s design, with options to adjust colors, size, and position, as well as adding custom images and call-to-action messages. Whether on mobile or desktop, Chaty ensures a consistent and appealing user experience by allowing different channel displays for each. Pro users can also leverage advanced features like Google Analytics tracking and custom targeting rules to refine their customer engagement strategies. Visit the DEMO store to see Chaty in action and explore its potential for increasing your sales and leads.

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Google analytics tracking

Customizable communication widget

20+ chat channels

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Smartarget Viber - Contact Us

Enable easy Viber click-to-call for seamless website communication. Show more

Smartarget Viber - Contact Us is a seamless communication tool designed to bridge the gap between businesses and their customers. By integrating Viber into your website, this app enables visitors to effortlessly reach you with a simple click-to-call functionality. Whether accessed from a desktop or mobile device, this feature ensures that customer inquiries and requests are handled promptly. The app enhances user experience by offering a direct communication channel, thereby fostering stronger relationships with your clientele. Simple to set up and intuitive to use, Smartarget Viber - Contact Us is an essential tool for any business seeking to improve customer interaction and accessibility.

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Desktop and mobile

Viber click-to-call

Seamless website communication

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Belco: Customer Service Software for Online Stores

Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.

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Centralized dashboard

Automation tools

Insights reporting

Order information

Integrated communication

Customer recognition

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Whatsapp Automated Notifications: Abandoned Cart, Order Info, Tracking

$9.99 / Month

Boost revenue with automated WhatsApp notifications for orders and tracking.

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Chatra: Live Chat

(3/5)

4 Reviews

Boost sales with real-time chat and personalized customer support. Show more

Chatra: Live Chat is a powerful app designed to boost sales and enhance customer service by enabling real-time interactions on your website. By allowing you to see the contents of a shopper's cart, Chatra helps identify your most valuable customers and provides tailored support to encourage order placements. The app features tools like live typing insights, which allow you to see what customers are typing before they hit 'send,' helping you respond more efficiently. It also offers group chats, enabling multiple agents to assist a customer simultaneously, ensuring quicker resolutions to inquiries or concerns. Chatra reduces cart abandonment with proactive engagement and saves conversation histories, allowing seamless interactions even when customers return after some time. With its ability to collect contact information when offline and targeted chat triggers, Chatra ensures you never miss an opportunity to engage with a visitor. Available on various platforms, Chatra provides a user-friendly experience with its messenger-like interface and offers a free plan for up to five agents, making it an accessible choice for businesses seeking to improve their customer service and sales.

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Conversation history

Real-time chat

Targeted chats

Cart saving

Live typing insights

Group chats

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Smartarget Social Proof

$6.25 / Month

Boost sales by displaying dynamic customer activity notifications on your site. Show more

Smartarget Social Proof is an innovative app designed to boost customer trust and increase sales by leveraging the power of social proof. By displaying notification messages of past sales on your website, it creates the impression that others are actively purchasing your products, thus enhancing credibility and trust among potential buyers. You have the flexibility to define a list of customers' names and select specific products you want to promote. Additionally, you can customize the appearance of the notifications by choosing images and determining their placement on both mobile and desktop views. The frequency of these notifications can be controlled to ensure they complement the user experience without being intrusive. Customers can dismiss these messages manually or set them to disappear automatically, offering a seamless integration with your site. The app is available in free and paid tiers, making it accessible and adaptable for businesses of all sizes seeking to enhance their online sales strategy.

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Customizable messages

Customer activity display

Mobile and desktop support

Dynamic notifications

Automatic dismissal

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Upsell & Cross-Sell Product Bundles: Frequently Bought Together and More

$8.49 / Month

8.2

5 Reviews

Boost sales by encouraging purchases of related products and bundles. Show more

The "Upsell & Cross-Sell Product Bundles: Frequently Bought Together and More" app is designed to enhance your online store's sales strategy by effectively employing upselling and cross-selling techniques. This powerful tool allows you to craft compelling pre-purchase and post-purchase offers that significantly increase your average order value (AOV), thereby boosting profitability without raising customer acquisition costs. By mimicking the "frequently bought together" feature, similar to Amazon, the app showcases enticing product bundles and applies discounts to motivate customers to opt for the bundles over individual items. It includes versatile features such as a cart page upsell funnel and post-purchase upsells, which smoothly integrate with the shopping flow to entice customers to add more items to their orders. Additionally, the Add to Cart Upsell feature captivates customers by offering relevant product suggestions as they shop. Suitable for a wide range of industries, from apparel and electronics to groceries and toys, this intuitive app empowers retailers to optimize their sales funnels and provide a personalized shopping experience, ensuring sustained business growth. Test its impact on your conversions and revenue through the demo store and unlock the full potential of upselling and cross-selling today!

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Cross-sell bundles

Upsell offers

Post-purchase upsell

Cart page funnel

Add to cart upsell

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Smartarget TikTok - Follow Us

6.6

1 Reviews

Boost followers with visible TikTok profile prompts for users. Show more

Smartarget TikTok - Follow Us is the ultimate tool for boosting your TikTok presence by attracting more followers to your profile. Designed specifically for TikTok users, this app efficiently promotes your content by displaying subtle yet impactful messages that encourage users to follow you. The app ensures these prompts are noticeable enough to make an impression without disrupting the user experience. By seamlessly integrating into your TikTok strategy, Smartarget TikTok - Follow Us helps enhance your visibility on one of the most popular social media platforms. With its user-friendly approach, you can effectively cultivate a larger audience and maximize the reach of your creative content.

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Non-intrusive messages

Visible profile prompts

Boost tiktok followers

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Smartarget Popup

9.1

1 Reviews

"Engage customers with customizable popups for promos and announcements." Show more

The Smartarget Popup app is designed to effectively capture your customers' attention with customizable popups, ensuring they see your important announcements, promotions, and product launches. It's the perfect tool for enhancing visibility on your website, whether accessed via mobile or desktop, with a straightforward and user-friendly setup process that requires no coding knowledge. In just a few minutes, you can configure and deploy visually appealing popups tailored to match your website’s theme by selecting custom colors and incorporating relevant images. These engaging popups won't just inform but will also engage visitors, helping to drive awareness and action. With the Smartarget Popup app, never worry about your customers missing out on key updates or offers again, benefiting from a seamless integration that respects their browsing experience across all devices.

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Customizable popups

Mobile and desktop

Promotion announcements

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Smartarget - Contact Us

8.2

1 Reviews

Easily connect customers via WhatsApp, Messenger, Viber, Email, and Skype. Show more

Smartarget - Contact Us is a versatile app designed to enhance customer interaction by providing multiple communication channels. It allows your customers to reach out through their preferred platforms, such as WhatsApp, Facebook Messenger, Viber, Email, and Skype, among others. By offering diverse contact options, Smartarget - Contact Us increases the likelihood of transforming customer inquiries into valuable leads. The contact widget is prominently displayed on all your website pages using the FREE PLUS plan, ensuring maximum visibility without being intrusive. This strategic placement not only encourages user engagement but also improves customer satisfaction by facilitating easy and convenient communication. Ideal for businesses looking to improve their customer service and grow their audience, Smartarget - Contact Us integrates seamlessly into any website.

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Multi-platform integration

Enhanced user engagement

Visible non-intrusive widget

Increase lead conversion

Universal contact solution

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laxi.ai: AI Customer Support and Product Recommendation

(1/5)

1 Reviews

AI-powered assistant for product discovery, support, and increased sales. Show more

Laxi.ai revolutionizes customer interactions by transforming casual browsers into committed buyers with its AI-powered assistant. Unlike typical chatbots limited to answering FAQs, this advanced sales assistant comprehensively understands your product catalog to intelligently recommend relevant items tailored to customer inquiries. By seamlessly integrating with your store, Laxi.ai offers instant, 24/7 multilingual support, effectively acting as a virtual sales associate that drives additional revenue with every interaction. The platform's personalized product suggestions cater to each customer's unique needs, significantly boosting conversion rates and average order values. With an easy setup process that supports flexible data formats and direct integration, Laxi.ai takes care of the technicalities, letting you concentrate on your core business. Experience increased customer satisfaction and sales as Laxi.ai helps shoppers discover and purchase products they'll adore, anytime, anywhere.

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Seamless store integration

Multilingual support

Ai product recommendations

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POWR: Form Builder - Contact Form

Create versatile, professional forms effortlessly. Integrates widely, no coding required. Show more

POWR: Form Builder - Contact Form is a comprehensive tool designed to streamline your online business operations through versatile form creation. This all-in-one form builder enables you to gather essential information from your site visitors effortlessly, enhancing customer interaction and data collection. Whether you need a Contact Us form to connect with customers or a Subscription form to grow your email list, POWR Form Builder offers a user-friendly interface to meet those needs without requiring any coding skills. You can also utilize Feedback forms for insights on product improvements, Order forms for seamless transactions, and Surveys for market research. Seamlessly integrate with popular software like Mailchimp and Google Suite, or expand functionality with advanced features such as conditional logic and multi-step forms. Plus, receive dedicated support 24/7 and access live chat with upgraded accounts, ensuring you have the assistance you need at any time. Get started for free and create unlimited forms to enhance your business engagement and efficiency.

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No coding

Automatic emails

Versatile forms

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Reacho – Free Customer Support for Ecommerce Stores

(2/5)

2 Reviews

Free, comprehensive customer support solution for e-commerce brands. Unlimited features. Show more

Reacho is a cutting-edge customer support app tailored specifically for e-commerce businesses, providing a comprehensive solution without any cost. Designed to streamline and enhance customer service, Reacho offers unlimited access to agents, tickets, chats, and a sophisticated knowledge base. It consolidates email, chat, and ticketing systems, as well as self-service tools, into a singular, easy-to-use platform, enabling effortless management and tracking of customer interactions. Unlike expensive alternatives, Reacho guarantees perpetual free access to its wide range of features, including automation and customizable options. Developed by the creators of EngageBay, this app is dedicated to empowering e-commerce brands with tools to simplify support operations and facilitate business growth. By integrating Reacho into your online store, you can revolutionize your customer support experience while keeping costs at bay.

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Automated responses

Unlimited agents

Self-service tools

Integrated chat

Smart knowledge base

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