Ecwid customer support & rewards apps 2025

20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials

$79.99 / Month

8.3

55 Reviews

Boost sales with popups, banners, timers, reviews, and notifications. Show more

Elevate your website’s promotional strategy with 20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials. This comprehensive app centralizes all your website promotions, making it effortless to manage, track, and optimize for better sales results. Save both time and money while receiving monthly inspiration to energize your sales strategies. Enhance user engagement with 'Someone Just Bought' sales notifications, push notifications, and automatic displays of Facebook and Google reviews. Create new landing pages swiftly and add interactive elements like customizable forms, live chat, and embedded videos to enrich your visitor experience. Seamlessly integrate with over 20 email marketing providers and strategically display promotional tools based on user actions such as 'on exit', 'scroll down', 'after time', or via scheduling. With a lightweight design, the app ensures your website's performance remains unaffected while driving sales growth.

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Countdown timers

Live chat

Email integration

Sales notifications

Landing pages

Video embeds

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Chatway Live Chat

8.9

18 Reviews

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"Boost customer service and sales with multilingual live chat solutions." Show more

Chatway Live Chat revolutionizes customer service by providing businesses with a robust live chat and helpdesk solution. By seamlessly integrating into stores, Chatway ensures merchants never miss a message or sales opportunity, enhancing customer engagement and satisfaction. The multilingual chat widget supports over 20 languages, making it ideal for communicating with a diverse customer base and delivering exceptional support. Centralizing interactions across multiple channels, including Facebook Messenger and email, Chatway streamlines communication on a single platform. The app's iOS and Android versions enable business owners to stay connected on the go, with push and email notifications ensuring no message goes unnoticed. Enhanced team collaboration is facilitated through features like agent roles, canned responses, private notes, and reminders, all contributing to streamlined task management. Additionally, Chatway's analytics offer critical insights into live chat activities, helping businesses refine their support strategies to boost customer satisfaction and drive sales growth.

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Team collaboration

Canned responses

Multiple channel integration

Multilingual chat widget

Helpdesk functionality

Ios & android app

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LiveChat: Online Chat with Customers

$20-$59 / Month

8.2

1 Reviews

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Boost sales with proactive chats and personalized customer engagement. Show more

LiveChat: Online Chat with Customers is a dynamic tool designed to enhance customer engagement and boost sales through real-time communication on your website. With LiveChat, you can proactively initiate conversations with visitors, addressing their questions and guiding their shopping journey. The app tracks customer browsing behavior, allowing you to offer personalized assistance and product recommendations. Additionally, LiveChat enables you to send targeted promotions, such as coupons and sales deals, to encourage purchases and reduce cart abandonment. This live chat solution not only enhances the customer experience but also helps you gain insights into customer preferences and behaviors. Experience the transformative power of real-time customer interaction with a free, 14-day trial of LiveChat.

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Proactive chat greetings

Shopping cart prevention

Personalized engagement

Behavior-based interaction

Real-time browsing insights

Coupon and deals announcements

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Smartarget - Contact Us

8.2

1 Reviews

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Easily connect customers via WhatsApp, Messenger, Viber, Email, and Skype. Show more

Smartarget - Contact Us is a versatile app designed to enhance customer interaction by providing multiple communication channels. It allows your customers to reach out through their preferred platforms, such as WhatsApp, Facebook Messenger, Viber, Email, and Skype, among others. By offering diverse contact options, Smartarget - Contact Us increases the likelihood of transforming customer inquiries into valuable leads. The contact widget is prominently displayed on all your website pages using the FREE PLUS plan, ensuring maximum visibility without being intrusive. This strategic placement not only encourages user engagement but also improves customer satisfaction by facilitating easy and convenient communication. Ideal for businesses looking to improve their customer service and grow their audience, Smartarget - Contact Us integrates seamlessly into any website.

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Multi-platform integration

Enhanced user engagement

Visible non-intrusive widget

Increase lead conversion

Universal contact solution

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Omnisend Email Marketing and SMS

6.5

4 Reviews

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Boost sales with Omnisend's email & SMS marketing automation for ecommerce. Show more

Omnisend Email Marketing and SMS is a powerful automation tool designed to enhance sales for over 125,000 ecommerce stores worldwide. With its user-friendly interface, businesses can effortlessly create and send personalized emails, newsletters, and global SMS campaigns. The app features intuitive tools like exit-intent popups and spin-to-win forms to grow your email list effectively. Users benefit from ready-made email templates suitable for promotions like Summer Sales, requiring no coding skills. Omnisend also offers streamlined set-up for automated workflows, including abandoned cart recovery and personalized welcome messages. With over 20 pre-made automations, the app ensures personalization and efficiency to boost sales. All users, even those on the free plan, have access to 24/7 email and live chat support, making it an accessible solution that grows with your business.

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Email marketing automation

Browse abandonment

Welcome workflows

Signup forms

Email templates

Abandoned cart automation

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Smartarget - FAQ

8.2

2 Reviews

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Display common FAQs prominently to enhance user trust and satisfaction. Show more

Smartarget - FAQ is an essential tool for enhancing user experience on your website by prominently displaying answers to frequently asked questions on every page. This app is designed to boost customer trust and satisfaction by ensuring quick and easy access to crucial information. By addressing common inquiries such as payment options, return policies, and customer support hours, Smartarget - FAQ helps in reducing customer service workload and improves user engagement. Its seamless integration on your site ensures that visitors always have the information they need at their fingertips, fostering confidence in your brand. With Smartarget - FAQ, streamline the way you communicate with your audience and enhance their overall interaction with your business.

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Visible faqs display

Page-wide integration

Trust enhancement

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laxi.ai: AI Customer Support and Product Recommendation

(3/5)

2 Reviews

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AI-powered assistant for product discovery, support, and increased sales. Show more

Laxi.ai revolutionizes customer interactions by transforming casual browsers into committed buyers with its AI-powered assistant. Unlike typical chatbots limited to answering FAQs, this advanced sales assistant comprehensively understands your product catalog to intelligently recommend relevant items tailored to customer inquiries. By seamlessly integrating with your store, Laxi.ai offers instant, 24/7 multilingual support, effectively acting as a virtual sales associate that drives additional revenue with every interaction. The platform's personalized product suggestions cater to each customer's unique needs, significantly boosting conversion rates and average order values. With an easy setup process that supports flexible data formats and direct integration, Laxi.ai takes care of the technicalities, letting you concentrate on your core business. Experience increased customer satisfaction and sales as Laxi.ai helps shoppers discover and purchase products they'll adore, anytime, anywhere.

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Seamless store integration

Multilingual support

Ai product recommendations

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Smartarget - Contact Form

8.2

1 Reviews

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"Easily add contact forms and collect emails for better customer engagement." Show more

Smartarget - Contact Form is an intuitive tool designed to enhance user engagement by providing a seamless platform for website visitors to reach out to you. By integrating this app, you can easily place a contact form on every page of your website, ensuring that users can effortlessly connect with you for inquiries, support, or feedback. This app is essential for businesses looking to boost their sales by being readily accessible to potential customers. Beyond facilitating communication, Smartarget - Contact Form also offers the functionality to collect email addresses, allowing you to build a mailing list and distribute newsletters. This feature not only keeps your audience informed but also encourages repeat visits and fosters long-term customer relationships. Explore our demo to see how Smartarget - Contact Form can streamline your communication strategy and drive business growth.

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Boost engagement

Collect emails

Add contact forms

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Easy Customer Feedback Survey

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Gain insights and improve with real-time customer feedback surveys. Show more

Easy Customer Feedback Survey is an intuitive app designed to help businesses gather actionable insights through streamlined customer surveys. By identifying key drivers of sales and potential reasons for customer attrition, this tool empowers you to make data-driven decisions. Whether you want to evaluate aspects like store layout, product offerings, or checkout processes, the app's satisfaction surveys provide comprehensive feedback on critical points of the customer journey. Benefit from real-time input to make swift adjustments and enhance your business strategy effectively. The app’s user-friendly dashboard simplifies feedback management and review, offering ease of access to analytics and admin notifications. With 24/7 email support from a dedicated customer service team and live chat for upgraded plans, you’re never alone in navigating and optimizing your feedback system.

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Real-time feedback

Quick adjustments

User-friendly dashboard

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WhatsApp ‘Contact Us’ Button

6.5

9 Reviews

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Enable seamless communication via WhatsApp and phone from your website. Show more

The WhatsApp 'Contact Us' Button app provides a seamless solution for connecting with your website visitors, allowing them to reach out effortlessly via their mobile devices. By integrating this app, you enable features like click-to-call and instant WhatsApp messaging, ensuring direct and convenient communication from any page on your site. This tool leverages familiar communication platforms, making it easy for users to get in touch with just a tap. Enhance your customer service and engagement with our versatile options, including phone calls and more. The app aims to break barriers in client communication, promoting faster responses and improved user experience. Perfect for businesses looking to provide quick, accessible support and build stronger relationships with their audience.

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Whatsapp messaging

Click-to-call integration

Mobile contact access

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WhatsApp Plugin: Free chat, share and opt-in widget

(4/5)

9 Reviews

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Effortlessly integrate WhatsApp for seamless business communication and marketing. Show more

The "WhatsApp Plugin: Free Chat, Share and Opt-In Widget" is a powerful tool designed to seamlessly integrate WhatsApp with your online store, enhancing customer engagement and streamlining communication. By utilizing this app, businesses can provide prompt and efficient customer service, helping convert leads into loyal customers. The app offers a comprehensive solution for online merchants, enabling real-time chats with store visitors and sending automated or manual outbound messages through WhatsApp. It simplifies the process of marketing and customer interaction, making it accessible for businesses of all sizes. For advanced WhatsApp notification features, users are directed to the new Sellonboard app. Please note that while this plugin harnesses WhatsApp's robust API through the services of official partner Tyntec, it is not directly endorsed by WhatsApp.

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Seamless integration

Chat widget

Outbound messaging

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Chaport: Live Chat & Chatbots

$23 / Month

(3/5)

2 Reviews

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Enhance customer communication with real-time chats, chatbots, and multi-channel integration. Show more

Chaport: Live Chat & Chatbots is a sophisticated communication tool crafted to enhance customer engagement and elevate sales performance seamlessly. Designed to mimic a modern messaging app, Chaport makes interactions with customers as effortless and enjoyable as chatting with friends by providing real-time live chat support. Its integrated chatbots are available 24/7 to answer common inquiries, qualify leads, and offer instant assistance, even when your human team members are offline. The app supports multi-channel integration, allowing you to consolidate messages from Facebook, Telegram, and Viber into a single platform. With features like a comprehensive knowledge base, typing insights, and saved replies, Chaport ensures quick and informed responses to customer queries. The app also includes robust visitor tracking capabilities, providing insights into visitor behavior and their shopping activity. Additionally, Chaport supports multilingual communication with a widget available in over 30 languages and offers seamless integration with third-party apps through API and Zapier. Available across web, mobile, and desktop platforms, Chaport provides a versatile and powerful free plan to suit various business needs.

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Multi-channel integration

Custom fields

Chatbot automation

Real-time chat

Api integrations

Knowledge base

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SaleSmartly Chat

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Enhance sales and consultations with AI chat and multi-channel support. Show more

SaleSmartly Chat is an innovative app that empowers enterprises with a seamless and intelligent customer service strategy across a spectrum of social networks. It integrates effortlessly with platforms like Messenger, Instagram, Line, Telegram, and Slack, among others, ensuring smooth and efficient communication. The app is designed to enhance two critical business functions: consultation and sales. For consultations, it offers multiple chat entries on a single channel, supports real-time translations, and accommodates texts, pictures, and videos for both online and offline interactions. Additionally, SaleSmartly provides tools for tracking, managing contacts, and utilizing AI for automatic responses. On the sales front, it features customizable marketing slogans, a robust set of channels for interaction, and automated systems to recover abandoned shopping carts. With customer management capabilities and a rich array of marketing email templates, SaleSmartly Chat is an indispensable tool for companies aiming to boost their crowdfunding efficiency and improve customer engagement.

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Multi-channel support

Abandoned cart reminders

Customer grouping

Ai-powered chat integration

Real-time translations

Automatic marketing slogans

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WhatsApp Chat - Live Chat

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Boost sales with tailored, real-time customer support via WhatsApp and more. Show more

WhatsApp Chat - Live Chat is an intuitive real-time messaging app designed to enhance customer interactions and minimize support calls and emails without any need for coding skills. This app seamlessly connects businesses with customers via popular platforms like WhatsApp, Messenger, and Telegram, facilitating easy and instant communication. The customizable chat bubbles allow businesses to maintain their brand identity, providing a personalized experience for customers. With a focus on quick response times, the app helps foster stronger relationships by making customers feel valued and understood. By improving customer service, businesses can increase trust, loyalty, and ultimately, sales revenue. The app is more than just a communication tool; it is a strategic asset for business growth. Additionally, users have access to the dedicated POWR Support team via email around the clock, with live chat support available on upgraded plans.

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Multi-platform support

Customizable interface

Real-time chat

Boost sales

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Smartarget Popup

(1/5)

1 Reviews

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"Engage customers with customizable popups for promos and announcements." Show more

The Smartarget Popup app is designed to effectively capture your customers' attention with customizable popups, ensuring they see your important announcements, promotions, and product launches. It's the perfect tool for enhancing visibility on your website, whether accessed via mobile or desktop, with a straightforward and user-friendly setup process that requires no coding knowledge. In just a few minutes, you can configure and deploy visually appealing popups tailored to match your website’s theme by selecting custom colors and incorporating relevant images. These engaging popups won't just inform but will also engage visitors, helping to drive awareness and action. With the Smartarget Popup app, never worry about your customers missing out on key updates or offers again, benefiting from a seamless integration that respects their browsing experience across all devices.

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Customizable popups

Mobile and desktop

Promotion announcements

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Smartarget - Information Message

8.2

1 Reviews

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Communicate user information visibly, non-intrusively across all devices. Show more

Smartarget - Information Message is a user-friendly app designed to enhance your communication with visitors by displaying important information across all pages of your website. This versatile tool ensures that users receive your messages clearly, regardless of whether they are browsing on a desktop or mobile device. The app's discreet yet effective design prevents intrusiveness, allowing users to stay informed without disrupting their browsing experience. With Smartarget, you can effortlessly convey essential updates, promotions, or notifications to your audience, ensuring they are always in the loop. Tailor your messages to fit various contexts and engagements, reinforcing a proactive communication strategy. Ideal for businesses looking to maintain open channels of communication, this app empowers you to keep your users informed and engaged.

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Cross-device compatibility

Non-intrusive display

Visible messaging

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Exit Offer: Show Offers to Exiting Visitors

$9.99 / Month

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Boost sales with customizable exit popups matching your website theme. Show more

Exit Offer is a powerful tool designed to boost your online store's revenue by engaging customers who are about to abandon their shopping carts. With complete customization options, the app allows you to create eye-catching pop-ups that align with your site's theme, enticing visitors to reconsider their decision to leave. Proven to be effective, one user reported generating over $5,000 in sales within just two months of implementation, noting a business increase of 10-20%. The app runs seamlessly, requiring minimal maintenance while delivering significant results. Users like Richard from Bullfrogs PA Parts and Carlos Carvalho from Borealis Watch praise the app for its success, highlighting a strong return on investment after only a few sales. Exit Offer can significantly increase your revenue, making it a smart addition to any e-commerce strategy.

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Customizable exit popups

Theme-matching templates

Increased conversion rate

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Reacho – Free Customer Support for Ecommerce Stores

(2/5)

2 Reviews

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Free, comprehensive customer support solution for e-commerce brands. Unlimited features. Show more

Reacho is a cutting-edge customer support app tailored specifically for e-commerce businesses, providing a comprehensive solution without any cost. Designed to streamline and enhance customer service, Reacho offers unlimited access to agents, tickets, chats, and a sophisticated knowledge base. It consolidates email, chat, and ticketing systems, as well as self-service tools, into a singular, easy-to-use platform, enabling effortless management and tracking of customer interactions. Unlike expensive alternatives, Reacho guarantees perpetual free access to its wide range of features, including automation and customizable options. Developed by the creators of EngageBay, this app is dedicated to empowering e-commerce brands with tools to simplify support operations and facilitate business growth. By integrating Reacho into your online store, you can revolutionize your customer support experience while keeping costs at bay.

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Automated responses

Unlimited agents

Self-service tools

Integrated chat

Smart knowledge base

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Upsell & Cross-Sell Product Bundles: Frequently Bought Together and More

$8.49 / Month

(5/5)

5 Reviews

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Boost sales by encouraging purchases of related products and bundles. Show more

The "Upsell & Cross-Sell Product Bundles: Frequently Bought Together and More" app is designed to enhance your online store's sales strategy by effectively employing upselling and cross-selling techniques. This powerful tool allows you to craft compelling pre-purchase and post-purchase offers that significantly increase your average order value (AOV), thereby boosting profitability without raising customer acquisition costs. By mimicking the "frequently bought together" feature, similar to Amazon, the app showcases enticing product bundles and applies discounts to motivate customers to opt for the bundles over individual items. It includes versatile features such as a cart page upsell funnel and post-purchase upsells, which smoothly integrate with the shopping flow to entice customers to add more items to their orders. Additionally, the Add to Cart Upsell feature captivates customers by offering relevant product suggestions as they shop. Suitable for a wide range of industries, from apparel and electronics to groceries and toys, this intuitive app empowers retailers to optimize their sales funnels and provide a personalized shopping experience, ensuring sustained business growth. Test its impact on your conversions and revenue through the demo store and unlock the full potential of upselling and cross-selling today!

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Cross-sell bundles

Upsell offers

Post-purchase upsell

Cart page funnel

Add to cart upsell

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BizLoopRewards

$20 / Month

8.2

4 Reviews

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Create flexible, automated rewards to boost customer loyalty effortlessly. Show more

BizLoopRewards is a dynamic app designed to enhance customer loyalty by offering flexible and customizable rewards systems for your store. It allows you to create diverse reward configurations that incentivize repeat purchases, fostering a continuous loop of engagement. Customers can earn points with every purchase and redeem them for discounts or save them for larger rewards, all seamlessly integrated into their shopping experience. The app is fully integrated within your control panel, allowing you to effortlessly create, manage, and adjust rewards and customer points with just a few clicks. On the customer side, a sleek, non-intrusive button on the storefront provides easy access to point balances and available rewards, encouraging consistent interaction. Points are automatically issued with every purchase, streamlining the experience for both you and your customers, and enhancing the overall shopping experience by simplifying the rewards process. BizLoopRewards helps you build lasting customer relationships while driving sales growth with an engaging and efficient rewards system.

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Flexible rewards system

Automated points integration

Points management dashboard

Non-intrusive storefront button

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Smartarget Social Proof

$6.25 / Month

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Boost sales by displaying dynamic customer activity notifications on your site. Show more

Smartarget Social Proof is an innovative app designed to boost customer trust and increase sales by leveraging the power of social proof. By displaying notification messages of past sales on your website, it creates the impression that others are actively purchasing your products, thus enhancing credibility and trust among potential buyers. You have the flexibility to define a list of customers' names and select specific products you want to promote. Additionally, you can customize the appearance of the notifications by choosing images and determining their placement on both mobile and desktop views. The frequency of these notifications can be controlled to ensure they complement the user experience without being intrusive. Customers can dismiss these messages manually or set them to disappear automatically, offering a seamless integration with your site. The app is available in free and paid tiers, making it accessible and adaptable for businesses of all sizes seeking to enhance their online sales strategy.

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Customizable messages

Customer activity display

Mobile and desktop support

Dynamic notifications

Automatic dismissal

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Ecwid customer support & rewards apps

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Showing 1 to 20 of 39 Apps

20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials

Chatway Live Chat

LiveChat: Online Chat with Customers

Smartarget - Contact Us

Omnisend Email Marketing and SMS

Smartarget - FAQ

laxi.ai: AI Customer Support and Product Recommendation

Smartarget - Contact Form

Easy Customer Feedback Survey

WhatsApp ‘Contact Us’ Button

WhatsApp Plugin: Free chat, share and opt-in widget

Chaport: Live Chat & Chatbots

SaleSmartly Chat

WhatsApp Chat - Live Chat

Smartarget Popup

Smartarget - Information Message

Exit Offer: Show Offers to Exiting Visitors

Reacho – Free Customer Support for Ecommerce Stores

Upsell & Cross-Sell Product Bundles: Frequently Bought Together and More

BizLoopRewards

Smartarget Social Proof