Ecwid customer support & rewards apps 2026

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20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials

$79.99 / Month

6.6

64 Reviews

Boost sales with popups, banners, timers, reviews, and notifications. Show more

Elevate your website’s promotional strategy with 20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials. This comprehensive app centralizes all your website promotions, making it effortless to manage, track, and optimize for better sales results. Save both time and money while receiving monthly inspiration to energize your sales strategies. Enhance user engagement with 'Someone Just Bought' sales notifications, push notifications, and automatic displays of Facebook and Google reviews. Create new landing pages swiftly and add interactive elements like customizable forms, live chat, and embedded videos to enrich your visitor experience. Seamlessly integrate with over 20 email marketing providers and strategically display promotional tools based on user actions such as 'on exit', 'scroll down', 'after time', or via scheduling. With a lightweight design, the app ensures your website's performance remains unaffected while driving sales growth.

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Smartarget - FAQ

8.2

2 Reviews

Display common FAQs prominently to enhance user trust and satisfaction. Show more

Smartarget - FAQ is an essential tool for enhancing user experience on your website by prominently displaying answers to frequently asked questions on every page. This app is designed to boost customer trust and satisfaction by ensuring quick and easy access to crucial information. By addressing common inquiries such as payment options, return policies, and customer support hours, Smartarget - FAQ helps in reducing customer service workload and improves user engagement. Its seamless integration on your site ensures that visitors always have the information they need at their fingertips, fostering confidence in your brand. With Smartarget - FAQ, streamline the way you communicate with your audience and enhance their overall interaction with your business.

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Desku - Helpdesk, Chatbots & Livechat

8.2

2 Reviews

Comprehensive support platform: live chat, chatbots, surveys, macros, audience targeting. Show more

Desku is a comprehensive customer support platform designed to enhance service for small to medium-sized businesses through automation and seamless integration. Its robust features include a centralized email inbox, live chat, and a flexible Knowledge Base, all essential for efficient customer communication. With Desku, Ecwid vendors can connect multiple stores, allowing them to manage customer support across various locations effortlessly. The platform’s No Code Chatbots Builder makes it easy to create chatbots without technical expertise, enhancing customer interaction through automation. Personalized communication is made possible with Dynamic Liquid Variables, which allow messages to be tailored based on specific conditions. Additionally, Desku offers an intuitive Survey Builder for creating engaging surveys, providing valuable response insights. Efficiency is further boosted with features like time-saving Macros and a chatbot that allows customers to check order status using just their order ID and delivery postal code. Finally, the Eyecatcher feature in Desku's Live Chat widget helps target the right audience with timely and relevant interactions, optimizing customer engagement.

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Messenger: Start Chat Button

Customizable chat tool for websites: streamline communication, boost engagement, and sales. Show more

Messenger: Start Chat Button is a dynamic tool designed to enhance website engagement by providing seamless connectivity between visitors and your support team. This app offers a smooth chat experience on both mobile and desktop platforms, featuring a single-click button and pre-filled messages to initiate conversations effortlessly. Users can display multiple team members with personalized profiles and real-time online status to offer a personalized touch. The app is highly customizable, boasting over 10 design options to match your brand's aesthetics. It helps in converting leads and boosting sales while fostering lasting customer relationships. By leveraging the familiar interface of Messenger, it ensures convenience and reliability for both visitors and businesses.

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LiveChat: Online Chat with Customers

$20-$59 / Month

8.2

1 Reviews

Boost sales with proactive chats and personalized customer engagement. Show more

LiveChat: Online Chat with Customers is a dynamic tool designed to enhance customer engagement and boost sales through real-time communication on your website. With LiveChat, you can proactively initiate conversations with visitors, addressing their questions and guiding their shopping journey. The app tracks customer browsing behavior, allowing you to offer personalized assistance and product recommendations. Additionally, LiveChat enables you to send targeted promotions, such as coupons and sales deals, to encourage purchases and reduce cart abandonment. This live chat solution not only enhances the customer experience but also helps you gain insights into customer preferences and behaviors. Experience the transformative power of real-time customer interaction with a free, 14-day trial of LiveChat.

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All in One Accessibility

Streamline website accessibility with AI support for 140 languages and more. Show more

All in One Accessibility is a powerful AI-driven widget designed to enhance web accessibility quickly and efficiently. Supporting 140 languages, this tool provides features like a screen reader, voice navigation, dictionary, virtual keyboard, and customizable accessibility profiles, making websites more inclusive for people with various impairments. The app automatically remediates image alternative text and adjusts UI design for better accessibility, ensuring compliance with a wide array of international standards including ADA, WCAG, and more. It is specifically built to improve the accessibility of Ecwid websites, allowing visitors with hearing, vision, and motor impairments among others, to have an improved browsing experience. Users can customize the widget’s color, icon size, and position, as well as add a custom accessibility statement link. The app's adherence to industry security and SEO practices, and its compliance with GDPR and COPPA regulations, further solidify its reliability. Optional add-ons such as White Label services, custom branding, and accessibility monitoring are available, providing a flexible, lightweight, and legally safeguarded solution for website owners.

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Omnisend Email Marketing and SMS

6.6

4 Reviews

Boost sales with Omnisend's email & SMS marketing automation for ecommerce. Show more

Omnisend Email Marketing and SMS is a powerful automation tool designed to enhance sales for over 125,000 ecommerce stores worldwide. With its user-friendly interface, businesses can effortlessly create and send personalized emails, newsletters, and global SMS campaigns. The app features intuitive tools like exit-intent popups and spin-to-win forms to grow your email list effectively. Users benefit from ready-made email templates suitable for promotions like Summer Sales, requiring no coding skills. Omnisend also offers streamlined set-up for automated workflows, including abandoned cart recovery and personalized welcome messages. With over 20 pre-made automations, the app ensures personalization and efficiency to boost sales. All users, even those on the free plan, have access to 24/7 email and live chat support, making it an accessible solution that grows with your business.

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BizLoopRewards

$20 / Month

8.2

4 Reviews

Create flexible, automated rewards to boost customer loyalty effortlessly. Show more

BizLoopRewards is a dynamic app designed to enhance customer loyalty by offering flexible and customizable rewards systems for your store. It allows you to create diverse reward configurations that incentivize repeat purchases, fostering a continuous loop of engagement. Customers can earn points with every purchase and redeem them for discounts or save them for larger rewards, all seamlessly integrated into their shopping experience. The app is fully integrated within your control panel, allowing you to effortlessly create, manage, and adjust rewards and customer points with just a few clicks. On the customer side, a sleek, non-intrusive button on the storefront provides easy access to point balances and available rewards, encouraging consistent interaction. Points are automatically issued with every purchase, streamlining the experience for both you and your customers, and enhancing the overall shopping experience by simplifying the rewards process. BizLoopRewards helps you build lasting customer relationships while driving sales growth with an engaging and efficient rewards system.

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Upsell & Cross-Sell Product Bundles: Frequently Bought Together and More

$8.49 / Month

8.2

5 Reviews

Boost sales by encouraging purchases of related products and bundles. Show more

The "Upsell & Cross-Sell Product Bundles: Frequently Bought Together and More" app is designed to enhance your online store's sales strategy by effectively employing upselling and cross-selling techniques. This powerful tool allows you to craft compelling pre-purchase and post-purchase offers that significantly increase your average order value (AOV), thereby boosting profitability without raising customer acquisition costs. By mimicking the "frequently bought together" feature, similar to Amazon, the app showcases enticing product bundles and applies discounts to motivate customers to opt for the bundles over individual items. It includes versatile features such as a cart page upsell funnel and post-purchase upsells, which smoothly integrate with the shopping flow to entice customers to add more items to their orders. Additionally, the Add to Cart Upsell feature captivates customers by offering relevant product suggestions as they shop. Suitable for a wide range of industries, from apparel and electronics to groceries and toys, this intuitive app empowers retailers to optimize their sales funnels and provide a personalized shopping experience, ensuring sustained business growth. Test its impact on your conversions and revenue through the demo store and unlock the full potential of upselling and cross-selling today!

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Spin to Win: Gamified Discount Wheel for More Sales

$3.99 / Month

6.6

3 Reviews

"Engage visitors, boost sales with interactive spin-to-win discount game!" Show more

Spin to Win: Gamified Discount Wheel for More Sales is an interactive app designed to transform window shoppers into loyal customers through the excitement of a gamified "spin-to-win" wheel. Unlike traditional static popups, this dynamic wheel adds energy and interactivity to your store, encouraging visitors to engage and feel rewarded, driving them to make purchases. The app is perfect for seasonal promotions or enhancing engagement during slow periods, as it injects fun and memorability into your retail experience. Merchants love its ability to increase conversions more effectively than standard popups, boost cart values with enticing spin-based discounts, and grow email lists through optional email capture. Spin to Win is fully customizable, allowing you to adjust the text, size, position, and colors, and is optimized for mobile use. You can track events with Google Analytics and choose from seasonal themes for monthly and holiday promotions, ensuring the wheel remains relevant and exciting. Try it out in the demo store and watch your sales soar!

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Smartarget Popup

(1/5)

1 Reviews

"Engage customers with customizable popups for promos and announcements." Show more

The Smartarget Popup app is designed to effectively capture your customers' attention with customizable popups, ensuring they see your important announcements, promotions, and product launches. It's the perfect tool for enhancing visibility on your website, whether accessed via mobile or desktop, with a straightforward and user-friendly setup process that requires no coding knowledge. In just a few minutes, you can configure and deploy visually appealing popups tailored to match your website’s theme by selecting custom colors and incorporating relevant images. These engaging popups won't just inform but will also engage visitors, helping to drive awareness and action. With the Smartarget Popup app, never worry about your customers missing out on key updates or offers again, benefiting from a seamless integration that respects their browsing experience across all devices.

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Smartarget - Contact Form

8.2

1 Reviews

"Easily add contact forms and collect emails for better customer engagement." Show more

Smartarget - Contact Form is an intuitive tool designed to enhance user engagement by providing a seamless platform for website visitors to reach out to you. By integrating this app, you can easily place a contact form on every page of your website, ensuring that users can effortlessly connect with you for inquiries, support, or feedback. This app is essential for businesses looking to boost their sales by being readily accessible to potential customers. Beyond facilitating communication, Smartarget - Contact Form also offers the functionality to collect email addresses, allowing you to build a mailing list and distribute newsletters. This feature not only keeps your audience informed but also encourages repeat visits and fosters long-term customer relationships. Explore our demo to see how Smartarget - Contact Form can streamline your communication strategy and drive business growth.

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Send Thankster Cards to Customers

$1.94-$2.24 / Month

Automate handcrafted thank you cards for customer appreciation effortlessly. Show more

Send Thankster Cards to Customers is a seamless app designed to help businesses enhance customer relationships through personalized communication. By integrating with Ecwid, this app ensures that every completed order triggers the delivery of a handwritten card to the customer's physical address. This thoughtful gesture not only expresses gratitude but also fosters customer loyalty and satisfaction. With Send Thankster Cards to Customers, businesses can effectively save time while adding a personal touch to their customer interactions. The app streamlines the process of expressing appreciation, allowing business owners to focus on other important tasks. It's an effortless way to leave a lasting impression and strengthen customer bonds through the simple act of saying "thank you."

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Smartarget Instagram `Follow Us`

8.2

2 Reviews

Boost followers with Instagram promotions on desktop and mobile. Show more

The Smartarget Instagram `Follow Us` app is designed to increase your Instagram following directly from your website. By leveraging Instagram’s robust traffic-generating capabilities, this app encourages your site visitors to become your Instagram followers, helping to expand your reach and engagement. With more followers, you can enhance your marketing strategies by easily retargeting your audience with new product offerings and promotions. The app seamlessly integrates with both desktop and mobile platforms, ensuring a wide reach and user-friendly experience. By displaying a unique promotion on your website, it motivates visitors to connect with your Instagram account, thus building a larger community of engaged followers. Grow your online presence effectively with Smartarget Instagram `Follow Us` and stay connected with your audience across multiple platforms.

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BL WhatsApp Button

"Boost engagement with seamless WhatsApp integration on your website." Show more

The BL WhatsApp Button is a dynamic tool that empowers online businesses to enhance customer interaction effortlessly. With a floating button design, it integrates WhatsApp seamlessly into your website, enabling customers to reach out with just one click. This app allows you to craft pre-filled messages, streamlining communication and providing instant support without the need for coding. The customizable button can be adjusted in terms of position, color, and messaging to align perfectly with your brand aesthetics. Its notification badge is designed to capture visitors' attention, encouraging engagement and boosting conversions. Optimized for all devices, from mobile to desktop, it ensures a smooth and professional user experience. Whether the goal is to enhance support, promote deals, or accelerate sales, the BL WhatsApp Button offers a simple yet effective solution to connect with your audience in real time.

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SaleSmartly Chat

Enhance sales and consultations with AI chat and multi-channel support. Show more

SaleSmartly Chat is an innovative app that empowers enterprises with a seamless and intelligent customer service strategy across a spectrum of social networks. It integrates effortlessly with platforms like Messenger, Instagram, Line, Telegram, and Slack, among others, ensuring smooth and efficient communication. The app is designed to enhance two critical business functions: consultation and sales. For consultations, it offers multiple chat entries on a single channel, supports real-time translations, and accommodates texts, pictures, and videos for both online and offline interactions. Additionally, SaleSmartly provides tools for tracking, managing contacts, and utilizing AI for automatic responses. On the sales front, it features customizable marketing slogans, a robust set of channels for interaction, and automated systems to recover abandoned shopping carts. With customer management capabilities and a rich array of marketing email templates, SaleSmartly Chat is an indispensable tool for companies aiming to boost their crowdfunding efficiency and improve customer engagement.

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Chaport: Live Chat & Chatbots

$23 / Month

(3/5)

2 Reviews

Enhance customer communication with real-time chats, chatbots, and multi-channel integration. Show more

Chaport: Live Chat & Chatbots is a sophisticated communication tool crafted to enhance customer engagement and elevate sales performance seamlessly. Designed to mimic a modern messaging app, Chaport makes interactions with customers as effortless and enjoyable as chatting with friends by providing real-time live chat support. Its integrated chatbots are available 24/7 to answer common inquiries, qualify leads, and offer instant assistance, even when your human team members are offline. The app supports multi-channel integration, allowing you to consolidate messages from Facebook, Telegram, and Viber into a single platform. With features like a comprehensive knowledge base, typing insights, and saved replies, Chaport ensures quick and informed responses to customer queries. The app also includes robust visitor tracking capabilities, providing insights into visitor behavior and their shopping activity. Additionally, Chaport supports multilingual communication with a widget available in over 30 languages and offers seamless integration with third-party apps through API and Zapier. Available across web, mobile, and desktop platforms, Chaport provides a versatile and powerful free plan to suit various business needs.

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Smartarget Viber - Contact Us

Enable easy Viber click-to-call for seamless website communication. Show more

Smartarget Viber - Contact Us is a seamless communication tool designed to bridge the gap between businesses and their customers. By integrating Viber into your website, this app enables visitors to effortlessly reach you with a simple click-to-call functionality. Whether accessed from a desktop or mobile device, this feature ensures that customer inquiries and requests are handled promptly. The app enhances user experience by offering a direct communication channel, thereby fostering stronger relationships with your clientele. Simple to set up and intuitive to use, Smartarget Viber - Contact Us is an essential tool for any business seeking to improve customer interaction and accessibility.

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Buy One Get One Free: Sales Promotions

$12.5 / Month

(3/5)

12 Reviews

Boost sales effortlessly with enticing buy-one-get-one-free promotions. Show more

The "Buy One Get One Free: Sales Promotions" app is designed to help businesses implement effective BOGOF strategies that are favored by both buyers and sellers worldwide. This popular promotional tactic is widely used by major retailers like Amazon and Walmart, as well as local businesses, to boost sales and attract customers. By tapping into the universal love for deals and freebies, BOGOF offers irresistible promotions such as “buy one get one free” and “three for the price of two," encouraging customers to take advantage of these opportunities even without prior purchase intentions. This app demonstrates how BOGOF promotions can significantly increase the average shopping cart size, boosting both sales and stock turnover. Despite its effectiveness leading to some regulatory scrutiny, the app offers strategic insights to enhance revenue while meeting customer expectations. Elevate your sales with the right promotional tools and watch your profits grow.

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Chatra: Live Chat

(3/5)

4 Reviews

Boost sales with real-time chat and personalized customer support. Show more

Chatra: Live Chat is a powerful app designed to boost sales and enhance customer service by enabling real-time interactions on your website. By allowing you to see the contents of a shopper's cart, Chatra helps identify your most valuable customers and provides tailored support to encourage order placements. The app features tools like live typing insights, which allow you to see what customers are typing before they hit 'send,' helping you respond more efficiently. It also offers group chats, enabling multiple agents to assist a customer simultaneously, ensuring quicker resolutions to inquiries or concerns. Chatra reduces cart abandonment with proactive engagement and saves conversation histories, allowing seamless interactions even when customers return after some time. With its ability to collect contact information when offline and targeted chat triggers, Chatra ensures you never miss an opportunity to engage with a visitor. Available on various platforms, Chatra provides a user-friendly experience with its messenger-like interface and offers a free plan for up to five agents, making it an accessible choice for businesses seeking to improve their customer service and sales.

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Whatsapp Automated Notifications: Abandoned Cart, Order Info, Tracking

$9.99 / Month

Boost revenue with automated WhatsApp notifications for orders and tracking.

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