Ecwid customer support & rewards apps 2026

20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials

$79.99 / Month

6.6

64 Reviews

Boost sales with popups, banners, timers, reviews, and notifications. Show more

Elevate your website’s promotional strategy with 20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials. This comprehensive app centralizes all your website promotions, making it effortless to manage, track, and optimize for better sales results. Save both time and money while receiving monthly inspiration to energize your sales strategies. Enhance user engagement with 'Someone Just Bought' sales notifications, push notifications, and automatic displays of Facebook and Google reviews. Create new landing pages swiftly and add interactive elements like customizable forms, live chat, and embedded videos to enrich your visitor experience. Seamlessly integrate with over 20 email marketing providers and strategically display promotional tools based on user actions such as 'on exit', 'scroll down', 'after time', or via scheduling. With a lightweight design, the app ensures your website's performance remains unaffected while driving sales growth.

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WhatsApp Chat - Live Chat

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Boost sales with tailored, real-time customer support via WhatsApp and more. Show more

WhatsApp Chat - Live Chat is an intuitive real-time messaging app designed to enhance customer interactions and minimize support calls and emails without any need for coding skills. This app seamlessly connects businesses with customers via popular platforms like WhatsApp, Messenger, and Telegram, facilitating easy and instant communication. The customizable chat bubbles allow businesses to maintain their brand identity, providing a personalized experience for customers. With a focus on quick response times, the app helps foster stronger relationships by making customers feel valued and understood. By improving customer service, businesses can increase trust, loyalty, and ultimately, sales revenue. The app is more than just a communication tool; it is a strategic asset for business growth. Additionally, users have access to the dedicated POWR Support team via email around the clock, with live chat support available on upgraded plans.

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Reacho – Free Customer Support for Ecommerce Stores

(2/5)

2 Reviews

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Free, comprehensive customer support solution for e-commerce brands. Unlimited features. Show more

Reacho is a cutting-edge customer support app tailored specifically for e-commerce businesses, providing a comprehensive solution without any cost. Designed to streamline and enhance customer service, Reacho offers unlimited access to agents, tickets, chats, and a sophisticated knowledge base. It consolidates email, chat, and ticketing systems, as well as self-service tools, into a singular, easy-to-use platform, enabling effortless management and tracking of customer interactions. Unlike expensive alternatives, Reacho guarantees perpetual free access to its wide range of features, including automation and customizable options. Developed by the creators of EngageBay, this app is dedicated to empowering e-commerce brands with tools to simplify support operations and facilitate business growth. By integrating Reacho into your online store, you can revolutionize your customer support experience while keeping costs at bay.

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Buy One Get One Free: Sales Promotions

$12.5 / Month

(3/5)

12 Reviews

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Boost sales effortlessly with enticing buy-one-get-one-free promotions. Show more

The "Buy One Get One Free: Sales Promotions" app is designed to help businesses implement effective BOGOF strategies that are favored by both buyers and sellers worldwide. This popular promotional tactic is widely used by major retailers like Amazon and Walmart, as well as local businesses, to boost sales and attract customers. By tapping into the universal love for deals and freebies, BOGOF offers irresistible promotions such as “buy one get one free” and “three for the price of two," encouraging customers to take advantage of these opportunities even without prior purchase intentions. This app demonstrates how BOGOF promotions can significantly increase the average shopping cart size, boosting both sales and stock turnover. Despite its effectiveness leading to some regulatory scrutiny, the app offers strategic insights to enhance revenue while meeting customer expectations. Elevate your sales with the right promotional tools and watch your profits grow.

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WhatsApp Plugin: Free chat, share and opt-in widget

6.6

9 Reviews

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Effortlessly integrate WhatsApp for seamless business communication and marketing. Show more

The "WhatsApp Plugin: Free Chat, Share and Opt-In Widget" is a powerful tool designed to seamlessly integrate WhatsApp with your online store, enhancing customer engagement and streamlining communication. By utilizing this app, businesses can provide prompt and efficient customer service, helping convert leads into loyal customers. The app offers a comprehensive solution for online merchants, enabling real-time chats with store visitors and sending automated or manual outbound messages through WhatsApp. It simplifies the process of marketing and customer interaction, making it accessible for businesses of all sizes. For advanced WhatsApp notification features, users are directed to the new Sellonboard app. Please note that while this plugin harnesses WhatsApp's robust API through the services of official partner Tyntec, it is not directly endorsed by WhatsApp.

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Chaport: Live Chat & Chatbots

$23 / Month

(3/5)

2 Reviews

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Enhance customer communication with real-time chats, chatbots, and multi-channel integration. Show more

Chaport: Live Chat & Chatbots is a sophisticated communication tool crafted to enhance customer engagement and elevate sales performance seamlessly. Designed to mimic a modern messaging app, Chaport makes interactions with customers as effortless and enjoyable as chatting with friends by providing real-time live chat support. Its integrated chatbots are available 24/7 to answer common inquiries, qualify leads, and offer instant assistance, even when your human team members are offline. The app supports multi-channel integration, allowing you to consolidate messages from Facebook, Telegram, and Viber into a single platform. With features like a comprehensive knowledge base, typing insights, and saved replies, Chaport ensures quick and informed responses to customer queries. The app also includes robust visitor tracking capabilities, providing insights into visitor behavior and their shopping activity. Additionally, Chaport supports multilingual communication with a widget available in over 30 languages and offers seamless integration with third-party apps through API and Zapier. Available across web, mobile, and desktop platforms, Chaport provides a versatile and powerful free plan to suit various business needs.

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Scratch & Win Promotions

$14.95 / Month

6.6

8 Reviews

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"Boost sales with engaging store scratch card promotions; increase traffic & signups!" Show more

Scratch & Win Promotions is an engaging app designed to boost your store's sign-ups, traffic, newsletter subscribers, repeat visits, and sales using interactive scratch card giveaways and promotions. By displaying a scratch card on your site, visitors can enjoy a fun opportunity to win, which not only enhances user interaction but also aids in conversions. The app offers exciting features such as automatic coupon giveaways for winners, a 'Play-Again' feature to encourage repeat visits, and a 'Refer to Play Again' option that incentivizes referrals by allowing players extra chances upon successful friend referrals. Customization is at your fingertips with a broad template library, including seasonal designs, or an option to upload your own design, ensuring your scratch card matches your brand's aesthetic. Benefit from integrated social sharing features, custom lead forms to collect zero-party data, and multilingual support for a global reach. Easily installed with a plug-and-play approach and adaptable to your campaign requirements, the app is free to use, with premium plans available based on user engagement.

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JivoChat Live Chat

$19 / Month

6.6

2 Reviews

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Omnichannel communication tool for seamless customer engagement across platforms. Show more

JivoChat Live Chat is a powerful tool designed to double your sales by enhancing customer support with an all-in-one communication platform. Unlike typical live chat apps, JivoChat stands out with its omnichannel capabilities, integrating website live chats, Facebook interactions, email messages, and international phone calls into a single, user-friendly app. This seamless integration is trusted by over 240,000 websites and 40,000 Facebook Pages globally, facilitating more than 12 million chats every month. What sets JivoChat apart is its ability to offer instant callbacks within 27 seconds, leaving a lasting impression on your visitors. Additionally, its multi-agent chat feature allows seamless transfer and collaboration among team members, ensuring prompt and efficient customer service. The highly rated JivoChat mobile app, with a 4.6-star rating on the AppStore, reflects its popularity and effectiveness, surpassing most other live chat applications.

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Exit Offer: Show Offers to Exiting Visitors

$9.99 / Month

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Boost sales with customizable exit popups matching your website theme. Show more

Exit Offer is a powerful tool designed to boost your online store's revenue by engaging customers who are about to abandon their shopping carts. With complete customization options, the app allows you to create eye-catching pop-ups that align with your site's theme, enticing visitors to reconsider their decision to leave. Proven to be effective, one user reported generating over $5,000 in sales within just two months of implementation, noting a business increase of 10-20%. The app runs seamlessly, requiring minimal maintenance while delivering significant results. Users like Richard from Bullfrogs PA Parts and Carlos Carvalho from Borealis Watch praise the app for its success, highlighting a strong return on investment after only a few sales. Exit Offer can significantly increase your revenue, making it a smart addition to any e-commerce strategy.

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Smartarget Social Proof

$6.25 / Month

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Boost sales by displaying dynamic customer activity notifications on your site. Show more

Smartarget Social Proof is an innovative app designed to boost customer trust and increase sales by leveraging the power of social proof. By displaying notification messages of past sales on your website, it creates the impression that others are actively purchasing your products, thus enhancing credibility and trust among potential buyers. You have the flexibility to define a list of customers' names and select specific products you want to promote. Additionally, you can customize the appearance of the notifications by choosing images and determining their placement on both mobile and desktop views. The frequency of these notifications can be controlled to ensure they complement the user experience without being intrusive. Customers can dismiss these messages manually or set them to disappear automatically, offering a seamless integration with your site. The app is available in free and paid tiers, making it accessible and adaptable for businesses of all sizes seeking to enhance their online sales strategy.

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Omnisend Email Marketing and SMS

6.6

4 Reviews

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Boost sales with Omnisend's email & SMS marketing automation for ecommerce. Show more

Omnisend Email Marketing and SMS is a powerful automation tool designed to enhance sales for over 125,000 ecommerce stores worldwide. With its user-friendly interface, businesses can effortlessly create and send personalized emails, newsletters, and global SMS campaigns. The app features intuitive tools like exit-intent popups and spin-to-win forms to grow your email list effectively. Users benefit from ready-made email templates suitable for promotions like Summer Sales, requiring no coding skills. Omnisend also offers streamlined set-up for automated workflows, including abandoned cart recovery and personalized welcome messages. With over 20 pre-made automations, the app ensures personalization and efficiency to boost sales. All users, even those on the free plan, have access to 24/7 email and live chat support, making it an accessible solution that grows with your business.

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Spin to Win: Gamified Discount Wheel for More Sales

$3.99 / Month

6.6

3 Reviews

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"Engage visitors, boost sales with interactive spin-to-win discount game!" Show more

Spin to Win: Gamified Discount Wheel for More Sales is an interactive app designed to transform window shoppers into loyal customers through the excitement of a gamified "spin-to-win" wheel. Unlike traditional static popups, this dynamic wheel adds energy and interactivity to your store, encouraging visitors to engage and feel rewarded, driving them to make purchases. The app is perfect for seasonal promotions or enhancing engagement during slow periods, as it injects fun and memorability into your retail experience. Merchants love its ability to increase conversions more effectively than standard popups, boost cart values with enticing spin-based discounts, and grow email lists through optional email capture. Spin to Win is fully customizable, allowing you to adjust the text, size, position, and colors, and is optimized for mobile use. You can track events with Google Analytics and choose from seasonal themes for monthly and holiday promotions, ensuring the wheel remains relevant and exciting. Try it out in the demo store and watch your sales soar!

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Send Thankster Cards to Customers

$1.94-$2.24 / Month

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Automate handcrafted thank you cards for customer appreciation effortlessly. Show more

Send Thankster Cards to Customers is a seamless app designed to help businesses enhance customer relationships through personalized communication. By integrating with Ecwid, this app ensures that every completed order triggers the delivery of a handwritten card to the customer's physical address. This thoughtful gesture not only expresses gratitude but also fosters customer loyalty and satisfaction. With Send Thankster Cards to Customers, businesses can effectively save time while adding a personal touch to their customer interactions. The app streamlines the process of expressing appreciation, allowing business owners to focus on other important tasks. It's an effortless way to leave a lasting impression and strengthen customer bonds through the simple act of saying "thank you."

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Messenger: Start Chat Button

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Customizable chat tool for websites: streamline communication, boost engagement, and sales. Show more

Messenger: Start Chat Button is a dynamic tool designed to enhance website engagement by providing seamless connectivity between visitors and your support team. This app offers a smooth chat experience on both mobile and desktop platforms, featuring a single-click button and pre-filled messages to initiate conversations effortlessly. Users can display multiple team members with personalized profiles and real-time online status to offer a personalized touch. The app is highly customizable, boasting over 10 design options to match your brand's aesthetics. It helps in converting leads and boosting sales while fostering lasting customer relationships. By leveraging the familiar interface of Messenger, it ensures convenience and reliability for both visitors and businesses.

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Smartarget Facebook - Follow Us

8.2

2 Reviews

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Boost engagement by prompting users to follow your Facebook page. Show more

Smartarget Facebook - Follow Us is a powerful tool designed to help businesses increase their Facebook followers effortlessly. By integrating seamlessly with your online platform, this app allows you to inform users about your Facebook page, encouraging them to follow you. Recognizing the significant traffic that e-commerce sites can generate from social media, Smartarget ensures that you retain and re-engage visitors effectively. The app displays subtle yet highly noticeable prompts on your site that motivate users to follow your Facebook page, keeping them connected and informed about your latest updates. This approach not only enhances customer engagement but also boosts your ability to retarget and drive them back to your website, ultimately increasing potential sales.

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Smartarget - Information Message

8.2

1 Reviews

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Communicate user information visibly, non-intrusively across all devices. Show more

Smartarget - Information Message is a user-friendly app designed to enhance your communication with visitors by displaying important information across all pages of your website. This versatile tool ensures that users receive your messages clearly, regardless of whether they are browsing on a desktop or mobile device. The app's discreet yet effective design prevents intrusiveness, allowing users to stay informed without disrupting their browsing experience. With Smartarget, you can effortlessly convey essential updates, promotions, or notifications to your audience, ensuring they are always in the loop. Tailor your messages to fit various contexts and engagements, reinforcing a proactive communication strategy. Ideal for businesses looking to maintain open channels of communication, this app empowers you to keep your users informed and engaged.

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Smartarget Popup

(1/5)

1 Reviews

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"Engage customers with customizable popups for promos and announcements." Show more

The Smartarget Popup app is designed to effectively capture your customers' attention with customizable popups, ensuring they see your important announcements, promotions, and product launches. It's the perfect tool for enhancing visibility on your website, whether accessed via mobile or desktop, with a straightforward and user-friendly setup process that requires no coding knowledge. In just a few minutes, you can configure and deploy visually appealing popups tailored to match your website’s theme by selecting custom colors and incorporating relevant images. These engaging popups won't just inform but will also engage visitors, helping to drive awareness and action. With the Smartarget Popup app, never worry about your customers missing out on key updates or offers again, benefiting from a seamless integration that respects their browsing experience across all devices.

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POWR: Form Builder - Contact Form

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Create versatile, professional forms effortlessly. Integrates widely, no coding required. Show more

POWR: Form Builder - Contact Form is a comprehensive tool designed to streamline your online business operations through versatile form creation. This all-in-one form builder enables you to gather essential information from your site visitors effortlessly, enhancing customer interaction and data collection. Whether you need a Contact Us form to connect with customers or a Subscription form to grow your email list, POWR Form Builder offers a user-friendly interface to meet those needs without requiring any coding skills. You can also utilize Feedback forms for insights on product improvements, Order forms for seamless transactions, and Surveys for market research. Seamlessly integrate with popular software like Mailchimp and Google Suite, or expand functionality with advanced features such as conditional logic and multi-step forms. Plus, receive dedicated support 24/7 and access live chat with upgraded accounts, ensuring you have the assistance you need at any time. Get started for free and create unlimited forms to enhance your business engagement and efficiency.

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Whatsapp Automated Notifications: Abandoned Cart, Order Info, Tracking

$9.99 / Month

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Boost revenue with automated WhatsApp notifications for orders and tracking.

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Smartarget - Contact Us

8.2

1 Reviews

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Easily connect customers via WhatsApp, Messenger, Viber, Email, and Skype. Show more

Smartarget - Contact Us is a versatile app designed to enhance customer interaction by providing multiple communication channels. It allows your customers to reach out through their preferred platforms, such as WhatsApp, Facebook Messenger, Viber, Email, and Skype, among others. By offering diverse contact options, Smartarget - Contact Us increases the likelihood of transforming customer inquiries into valuable leads. The contact widget is prominently displayed on all your website pages using the FREE PLUS plan, ensuring maximum visibility without being intrusive. This strategic placement not only encourages user engagement but also improves customer satisfaction by facilitating easy and convenient communication. Ideal for businesses looking to improve their customer service and grow their audience, Smartarget - Contact Us integrates seamlessly into any website.

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SMS Automated Notifications: Abandoned Cart, Order Info, Tracking

$9.99 / Month

(3/5)

2 Reviews

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Automated SMS alerts for cart recovery, order updates, and tracking. Show more

The SMS Automated Notifications app offers a seamless solution for businesses looking to enhance communication with their customers through SMS notifications. With a user-friendly setup and configuration interface, the app allows users to have full control over selecting specific SMS sending scenarios to suit their business needs. Each subscription provides 30 free messages monthly, with the option for in-app purchases of additional SMS packs. The application covers essential notification scenarios including abandoned cart recovery, which can boost revenue by approximately 12%. It also addresses the issue of cash on delivery order failures by sending confirmation SMS to increase success rates. Customers are kept informed with order tracking information once their orders are shipped, enhancing overall customer experience. Additionally, SMS notifications for paid order confirmations and cancellations ensure customers are always updated, fostering trust and encouraging repeat business.

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Showing 1 to 20 of 41 Apps

20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials

WhatsApp Chat - Live Chat

Reacho – Free Customer Support for Ecommerce Stores

Buy One Get One Free: Sales Promotions

WhatsApp Plugin: Free chat, share and opt-in widget

Chaport: Live Chat & Chatbots

Scratch & Win Promotions

JivoChat Live Chat

Exit Offer: Show Offers to Exiting Visitors

Smartarget Social Proof

Omnisend Email Marketing and SMS

Spin to Win: Gamified Discount Wheel for More Sales

Send Thankster Cards to Customers

Messenger: Start Chat Button

Smartarget Facebook - Follow Us

Smartarget - Information Message

Smartarget Popup

POWR: Form Builder - Contact Form

Whatsapp Automated Notifications: Abandoned Cart, Order Info, Tracking

Smartarget - Contact Us

SMS Automated Notifications: Abandoned Cart, Order Info, Tracking