Ecwid customer support & rewards apps 2025

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20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials

$79.99 / Month

9.1

43 Reviews

Boost sales with popups, banners, timers, reviews, and notifications. Show more

Elevate your website’s promotional strategy with 20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials. This comprehensive app centralizes all your website promotions, making it effortless to manage, track, and optimize for better sales results. Save both time and money while receiving monthly inspiration to energize your sales strategies. Enhance user engagement with 'Someone Just Bought' sales notifications, push notifications, and automatic displays of Facebook and Google reviews. Create new landing pages swiftly and add interactive elements like customizable forms, live chat, and embedded videos to enrich your visitor experience. Seamlessly integrate with over 20 email marketing providers and strategically display promotional tools based on user actions such as 'on exit', 'scroll down', 'after time', or via scheduling. With a lightweight design, the app ensures your website's performance remains unaffected while driving sales growth.

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Countdown timers

Live chat

Email integration

Sales notifications

Landing pages

Video embeds

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Chatway Live Chat

8.8

14 Reviews

"Boost customer service and sales with multilingual live chat solutions." Show more

Chatway Live Chat revolutionizes customer service by providing businesses with a robust live chat and helpdesk solution. By seamlessly integrating into stores, Chatway ensures merchants never miss a message or sales opportunity, enhancing customer engagement and satisfaction. The multilingual chat widget supports over 20 languages, making it ideal for communicating with a diverse customer base and delivering exceptional support. Centralizing interactions across multiple channels, including Facebook Messenger and email, Chatway streamlines communication on a single platform. The app's iOS and Android versions enable business owners to stay connected on the go, with push and email notifications ensuring no message goes unnoticed. Enhanced team collaboration is facilitated through features like agent roles, canned responses, private notes, and reminders, all contributing to streamlined task management. Additionally, Chatway's analytics offer critical insights into live chat activities, helping businesses refine their support strategies to boost customer satisfaction and drive sales growth.

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Team collaboration

Canned responses

Multiple channel integration

Multilingual chat widget

Helpdesk functionality

Ios & android app

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BizLoopRewards

$20 / Month

8.1

4 Reviews

Create flexible, automated rewards to boost customer loyalty effortlessly. Show more

BizLoopRewards is a dynamic app designed to enhance customer loyalty by offering flexible and customizable rewards systems for your store. It allows you to create diverse reward configurations that incentivize repeat purchases, fostering a continuous loop of engagement. Customers can earn points with every purchase and redeem them for discounts or save them for larger rewards, all seamlessly integrated into their shopping experience. The app is fully integrated within your control panel, allowing you to effortlessly create, manage, and adjust rewards and customer points with just a few clicks. On the customer side, a sleek, non-intrusive button on the storefront provides easy access to point balances and available rewards, encouraging consistent interaction. Points are automatically issued with every purchase, streamlining the experience for both you and your customers, and enhancing the overall shopping experience by simplifying the rewards process. BizLoopRewards helps you build lasting customer relationships while driving sales growth with an engaging and efficient rewards system.

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Flexible rewards system

Automated points integration

Points management dashboard

Non-intrusive storefront button

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SaleSmartly Chat

Enhance sales and consultations with AI chat and multi-channel support.

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Smartarget - Contact Us

8.1

1 Reviews

Easily connect customers via WhatsApp, Messenger, Viber, Email, and Skype. Show more

Smartarget - Contact Us is a versatile app designed to enhance customer interaction by providing multiple communication channels. It allows your customers to reach out through their preferred platforms, such as WhatsApp, Facebook Messenger, Viber, Email, and Skype, among others. By offering diverse contact options, Smartarget - Contact Us increases the likelihood of transforming customer inquiries into valuable leads. The contact widget is prominently displayed on all your website pages using the FREE PLUS plan, ensuring maximum visibility without being intrusive. This strategic placement not only encourages user engagement but also improves customer satisfaction by facilitating easy and convenient communication. Ideal for businesses looking to improve their customer service and grow their audience, Smartarget - Contact Us integrates seamlessly into any website.

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Multi-platform integration

Enhanced user engagement

Visible non-intrusive widget

Increase lead conversion

Universal contact solution

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Upsell & Cross-Sell Product Bundles: Frequently Bought Together and More

$8.49 / Month

8.1

5 Reviews

Boost sales by encouraging purchases of related products and bundles. Show more

The "Upsell & Cross-Sell Product Bundles: Frequently Bought Together and More" app is designed to enhance your online store's sales strategy by effectively employing upselling and cross-selling techniques. This powerful tool allows you to craft compelling pre-purchase and post-purchase offers that significantly increase your average order value (AOV), thereby boosting profitability without raising customer acquisition costs. By mimicking the "frequently bought together" feature, similar to Amazon, the app showcases enticing product bundles and applies discounts to motivate customers to opt for the bundles over individual items. It includes versatile features such as a cart page upsell funnel and post-purchase upsells, which smoothly integrate with the shopping flow to entice customers to add more items to their orders. Additionally, the Add to Cart Upsell feature captivates customers by offering relevant product suggestions as they shop. Suitable for a wide range of industries, from apparel and electronics to groceries and toys, this intuitive app empowers retailers to optimize their sales funnels and provide a personalized shopping experience, ensuring sustained business growth. Test its impact on your conversions and revenue through the demo store and unlock the full potential of upselling and cross-selling today!

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Cross-sell bundles

Upsell offers

Post-purchase upsell

Cart page funnel

Add to cart upsell

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Omnisend Email Marketing and SMS

6.5

4 Reviews

Boost sales with Omnisend's email & SMS marketing automation for ecommerce. Show more

Omnisend Email Marketing and SMS is a powerful automation tool designed to enhance sales for over 125,000 ecommerce stores worldwide. With its user-friendly interface, businesses can effortlessly create and send personalized emails, newsletters, and global SMS campaigns. The app features intuitive tools like exit-intent popups and spin-to-win forms to grow your email list effectively. Users benefit from ready-made email templates suitable for promotions like Summer Sales, requiring no coding skills. Omnisend also offers streamlined set-up for automated workflows, including abandoned cart recovery and personalized welcome messages. With over 20 pre-made automations, the app ensures personalization and efficiency to boost sales. All users, even those on the free plan, have access to 24/7 email and live chat support, making it an accessible solution that grows with your business.

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Email marketing automation

Browse abandonment

Welcome workflows

Signup forms

Email templates

Abandoned cart automation

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Smartarget Instagram `Follow Us`

8.1

2 Reviews

Boost followers with Instagram promotions on desktop and mobile. Show more

The Smartarget Instagram `Follow Us` app is designed to increase your Instagram following directly from your website. By leveraging Instagram’s robust traffic-generating capabilities, this app encourages your site visitors to become your Instagram followers, helping to expand your reach and engagement. With more followers, you can enhance your marketing strategies by easily retargeting your audience with new product offerings and promotions. The app seamlessly integrates with both desktop and mobile platforms, ensuring a wide reach and user-friendly experience. By displaying a unique promotion on your website, it motivates visitors to connect with your Instagram account, thus building a larger community of engaged followers. Grow your online presence effectively with Smartarget Instagram `Follow Us` and stay connected with your audience across multiple platforms.

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Desktop and mobile

Instagram promotions

Unique promotion display

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WhatsApp Chat - Live Chat

Boost sales with tailored, real-time customer support via WhatsApp and more.

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Desku - Helpdesk, Chatbots & Livechat

8.1

2 Reviews

Comprehensive support platform: live chat, chatbots, surveys, macros, audience targeting. Show more

Desku is a comprehensive customer support platform designed to enhance service for small to medium-sized businesses through automation and seamless integration. Its robust features include a centralized email inbox, live chat, and a flexible Knowledge Base, all essential for efficient customer communication. With Desku, Ecwid vendors can connect multiple stores, allowing them to manage customer support across various locations effortlessly. The platform’s No Code Chatbots Builder makes it easy to create chatbots without technical expertise, enhancing customer interaction through automation. Personalized communication is made possible with Dynamic Liquid Variables, which allow messages to be tailored based on specific conditions. Additionally, Desku offers an intuitive Survey Builder for creating engaging surveys, providing valuable response insights. Efficiency is further boosted with features like time-saving Macros and a chatbot that allows customers to check order status using just their order ID and delivery postal code. Finally, the Eyecatcher feature in Desku's Live Chat widget helps target the right audience with timely and relevant interactions, optimizing customer engagement.

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Multiple store support

Live chat

Audience targeting

Personalized messaging

Survey builder

No code chatbots

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Smartarget - Information Message

8.1

1 Reviews

Communicate user information visibly, non-intrusively across all devices. Show more

Smartarget - Information Message is a user-friendly app designed to enhance your communication with visitors by displaying important information across all pages of your website. This versatile tool ensures that users receive your messages clearly, regardless of whether they are browsing on a desktop or mobile device. The app's discreet yet effective design prevents intrusiveness, allowing users to stay informed without disrupting their browsing experience. With Smartarget, you can effortlessly convey essential updates, promotions, or notifications to your audience, ensuring they are always in the loop. Tailor your messages to fit various contexts and engagements, reinforcing a proactive communication strategy. Ideal for businesses looking to maintain open channels of communication, this app empowers you to keep your users informed and engaged.

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Cross-device compatibility

Non-intrusive display

Visible messaging

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WhatsApp Chat, Facebook Messenger, Call Button, Email & 20+ Chat Buttons: Chaty

6.5

14 Reviews

"Boost customer engagement via customizable multi-channel communication widget." Show more

Chaty is a versatile communication app designed to enhance customer connection by integrating various popular chat channels into one easy-to-use widget. With support for over 20 communication platforms, including WhatsApp and Facebook Messenger, Chaty allows customers to engage with your business using the channels they already trust and use daily. The app requires no external accounts, making setup seamless and user-friendly. Chaty offers a fully customizable widget that can be tailored to match your website’s design, with options to adjust colors, size, and position, as well as adding custom images and call-to-action messages. Whether on mobile or desktop, Chaty ensures a consistent and appealing user experience by allowing different channel displays for each. Pro users can also leverage advanced features like Google Analytics tracking and custom targeting rules to refine their customer engagement strategies. Visit the DEMO store to see Chaty in action and explore its potential for increasing your sales and leads.

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Google analytics tracking

Customizable communication widget

20+ chat channels

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Reacho – Free Customer Support for Ecommerce Stores

(1/5)

1 Reviews

Free, comprehensive customer support solution for e-commerce brands. Unlimited features.

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TargetBay Product Reviews App

(3/5)

6 Reviews

Boost credibility and conversions with user-generated reviews and social integrations. Show more

The TargetBay Product Reviews App is a powerful tool designed to enhance brand credibility and boost conversion rates by leveraging customer-generated content. With features like product, photo, and picture reviews, the app helps businesses increase organic traffic and improve search engine visibility through Google rich snippets. By indexing reviews with in-line HTML, TargetBay ensures enhanced visibility across all search engines, paving the way for shiny stars on Google search results that capture user attention. The app encourages customer engagement by facilitating forums and a Q&A section, allowing customers to express their queries and build community trust. By integrating reviews with social platforms like Facebook, TargetBay strengthens social trust and customer loyalty, essential for a thriving brand. The addition of TargetBay trust badges further enhances credibility, making it easier for customers to place their trust in your products. Overall, this app is an excellent solution for businesses aiming to improve their SERP click-through rates and website credibility through comprehensive user-generated content and social integration.

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Automated review collection

Google shopping integration

Social platform integration

Rich snippets support

User-generated reviews

In-line html indexing

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POWR: Form Builder - Contact Form

Create versatile, professional forms effortlessly. Integrates widely, no coding required. Show more

POWR: Form Builder - Contact Form is a comprehensive tool designed to streamline your online business operations through versatile form creation. This all-in-one form builder enables you to gather essential information from your site visitors effortlessly, enhancing customer interaction and data collection. Whether you need a Contact Us form to connect with customers or a Subscription form to grow your email list, POWR Form Builder offers a user-friendly interface to meet those needs without requiring any coding skills. You can also utilize Feedback forms for insights on product improvements, Order forms for seamless transactions, and Surveys for market research. Seamlessly integrate with popular software like Mailchimp and Google Suite, or expand functionality with advanced features such as conditional logic and multi-step forms. Plus, receive dedicated support 24/7 and access live chat with upgraded accounts, ensuring you have the assistance you need at any time. Get started for free and create unlimited forms to enhance your business engagement and efficiency.

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No coding

Automatic emails

Versatile forms

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Buy One Get One Free: Sales Promotions

$12.5 / Month

8.2

7 Reviews

Boost sales effortlessly with enticing buy-one-get-one-free promotions. Show more

The "Buy One Get One Free: Sales Promotions" app is designed to help businesses implement effective BOGOF strategies that are favored by both buyers and sellers worldwide. This popular promotional tactic is widely used by major retailers like Amazon and Walmart, as well as local businesses, to boost sales and attract customers. By tapping into the universal love for deals and freebies, BOGOF offers irresistible promotions such as “buy one get one free” and “three for the price of two," encouraging customers to take advantage of these opportunities even without prior purchase intentions. This app demonstrates how BOGOF promotions can significantly increase the average shopping cart size, boosting both sales and stock turnover. Despite its effectiveness leading to some regulatory scrutiny, the app offers strategic insights to enhance revenue while meeting customer expectations. Elevate your sales with the right promotional tools and watch your profits grow.

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Boost sales effortlessly

Enticing promotions

Increase cart size

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Send Thankster Cards to Customers

$1.94-$2.24 / Month

Automate handcrafted thank you cards for customer appreciation effortlessly.

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Gratisfaction: Giveaways & Contests, Loyalty, Referral, Birthdays & Anniversaries

$39 / Month

9.1

79 Reviews

Boost sales with customizable loyalty, referral, and event-based rewards programs. Show more

Gratisfaction is an innovative app designed to enhance customer engagement by offering a comprehensive suite of loyalty, referral, and rewards programs. From its customizable features, businesses can tailor incentives to suit their unique needs, increasing both customer satisfaction and retention. Not only does Gratisfaction make it seamless to reward customers for purchases and referrals, but it also celebrates personal milestones such as birthdays and anniversaries, enticing customers to return to the store. Businesses can further amplify their reach by incentivizing social media interactions and newsletter subscriptions, turning casual browsers into loyal advocates. Additionally, the app's clean widgets and pop-ups integrate smoothly into your website, ensuring a distraction-free experience for customers. User testimonials, like those from Mineral Mindz, highlight the app’s exceptional customer service and its effectiveness over competitors, making Gratisfaction a top choice for businesses looking to supercharge their customer loyalty initiatives. With its dynamic features, including contests and giveaways, businesses can routinely engage with customers, making every interaction a rewarding experience.

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Customizable rewards programs

Event-based incentives

Instant giveaways

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Smartarget Facebook - Follow Us

8.1

2 Reviews

Boost engagement by prompting users to follow your Facebook page. Show more

Smartarget Facebook - Follow Us is a powerful tool designed to help businesses increase their Facebook followers effortlessly. By integrating seamlessly with your online platform, this app allows you to inform users about your Facebook page, encouraging them to follow you. Recognizing the significant traffic that e-commerce sites can generate from social media, Smartarget ensures that you retain and re-engage visitors effectively. The app displays subtle yet highly noticeable prompts on your site that motivate users to follow your Facebook page, keeping them connected and informed about your latest updates. This approach not only enhances customer engagement but also boosts your ability to retarget and drive them back to your website, ultimately increasing potential sales.

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Boost engagement

Increase followers

Visible prompts

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LiveChat: Online Chat with Customers

$20-$59 / Month

8.1

1 Reviews

Boost sales with proactive chats and personalized customer engagement. Show more

LiveChat: Online Chat with Customers is a dynamic tool designed to enhance customer engagement and boost sales through real-time communication on your website. With LiveChat, you can proactively initiate conversations with visitors, addressing their questions and guiding their shopping journey. The app tracks customer browsing behavior, allowing you to offer personalized assistance and product recommendations. Additionally, LiveChat enables you to send targeted promotions, such as coupons and sales deals, to encourage purchases and reduce cart abandonment. This live chat solution not only enhances the customer experience but also helps you gain insights into customer preferences and behaviors. Experience the transformative power of real-time customer interaction with a free, 14-day trial of LiveChat.

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Proactive chat greetings

Shopping cart prevention

Personalized engagement

Behavior-based interaction

Real-time browsing insights

Coupon and deals announcements

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WhatsApp ‘Contact Us’ Button

(4/5)

9 Reviews

Enable seamless communication via WhatsApp and phone from your website. Show more

The WhatsApp 'Contact Us' Button app provides a seamless solution for connecting with your website visitors, allowing them to reach out effortlessly via their mobile devices. By integrating this app, you enable features like click-to-call and instant WhatsApp messaging, ensuring direct and convenient communication from any page on your site. This tool leverages familiar communication platforms, making it easy for users to get in touch with just a tap. Enhance your customer service and engagement with our versatile options, including phone calls and more. The app aims to break barriers in client communication, promoting faster responses and improved user experience. Perfect for businesses looking to provide quick, accessible support and build stronger relationships with their audience.

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Whatsapp messaging

Click-to-call integration

Mobile contact access

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