Ecwid customer support & rewards apps 2025

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20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials

$79.99 / Month

8.4

58 Reviews

Boost sales with popups, banners, timers, reviews, and notifications. Show more

Elevate your website’s promotional strategy with 20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials. This comprehensive app centralizes all your website promotions, making it effortless to manage, track, and optimize for better sales results. Save both time and money while receiving monthly inspiration to energize your sales strategies. Enhance user engagement with 'Someone Just Bought' sales notifications, push notifications, and automatic displays of Facebook and Google reviews. Create new landing pages swiftly and add interactive elements like customizable forms, live chat, and embedded videos to enrich your visitor experience. Seamlessly integrate with over 20 email marketing providers and strategically display promotional tools based on user actions such as 'on exit', 'scroll down', 'after time', or via scheduling. With a lightweight design, the app ensures your website's performance remains unaffected while driving sales growth.

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Countdown timers

Live chat

Email integration

Sales notifications

Landing pages

Video embeds

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Chatway Live Chat

9.1

23 Reviews

"Boost customer service and sales with multilingual live chat solutions." Show more

Chatway Live Chat revolutionizes customer service by providing businesses with a robust live chat and helpdesk solution. By seamlessly integrating into stores, Chatway ensures merchants never miss a message or sales opportunity, enhancing customer engagement and satisfaction. The multilingual chat widget supports over 20 languages, making it ideal for communicating with a diverse customer base and delivering exceptional support. Centralizing interactions across multiple channels, including Facebook Messenger and email, Chatway streamlines communication on a single platform. The app's iOS and Android versions enable business owners to stay connected on the go, with push and email notifications ensuring no message goes unnoticed. Enhanced team collaboration is facilitated through features like agent roles, canned responses, private notes, and reminders, all contributing to streamlined task management. Additionally, Chatway's analytics offer critical insights into live chat activities, helping businesses refine their support strategies to boost customer satisfaction and drive sales growth.

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Team collaboration

Canned responses

Multiple channel integration

Multilingual chat widget

Helpdesk functionality

Ios & android app

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Belco: Customer Service Software for Online Stores

Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.

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Centralized dashboard

Automation tools

Insights reporting

Order information

Integrated communication

Customer recognition

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All in One Accessibility

Streamline website accessibility with AI support for 140 languages and more. Show more

All in One Accessibility is a powerful AI-driven widget designed to enhance web accessibility quickly and efficiently. Supporting 140 languages, this tool provides features like a screen reader, voice navigation, dictionary, virtual keyboard, and customizable accessibility profiles, making websites more inclusive for people with various impairments. The app automatically remediates image alternative text and adjusts UI design for better accessibility, ensuring compliance with a wide array of international standards including ADA, WCAG, and more. It is specifically built to improve the accessibility of Ecwid websites, allowing visitors with hearing, vision, and motor impairments among others, to have an improved browsing experience. Users can customize the widget’s color, icon size, and position, as well as add a custom accessibility statement link. The app's adherence to industry security and SEO practices, and its compliance with GDPR and COPPA regulations, further solidify its reliability. Optional add-ons such as White Label services, custom branding, and accessibility monitoring are available, providing a flexible, lightweight, and legally safeguarded solution for website owners.

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Screen reader

Voice navigation

Virtual keyboard

Accessibility profiles

Ai language support

Ga4 tracking

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TargetBay Product Reviews App

(3/5)

6 Reviews

Boost credibility and conversions with user-generated reviews and social integrations. Show more

The TargetBay Product Reviews App is a powerful tool designed to enhance brand credibility and boost conversion rates by leveraging customer-generated content. With features like product, photo, and picture reviews, the app helps businesses increase organic traffic and improve search engine visibility through Google rich snippets. By indexing reviews with in-line HTML, TargetBay ensures enhanced visibility across all search engines, paving the way for shiny stars on Google search results that capture user attention. The app encourages customer engagement by facilitating forums and a Q&A section, allowing customers to express their queries and build community trust. By integrating reviews with social platforms like Facebook, TargetBay strengthens social trust and customer loyalty, essential for a thriving brand. The addition of TargetBay trust badges further enhances credibility, making it easier for customers to place their trust in your products. Overall, this app is an excellent solution for businesses aiming to improve their SERP click-through rates and website credibility through comprehensive user-generated content and social integration.

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Automated review collection

Google shopping integration

Social platform integration

Rich snippets support

User-generated reviews

In-line html indexing

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Smartarget Popup

(1/5)

1 Reviews

"Engage customers with customizable popups for promos and announcements." Show more

The Smartarget Popup app is designed to effectively capture your customers' attention with customizable popups, ensuring they see your important announcements, promotions, and product launches. It's the perfect tool for enhancing visibility on your website, whether accessed via mobile or desktop, with a straightforward and user-friendly setup process that requires no coding knowledge. In just a few minutes, you can configure and deploy visually appealing popups tailored to match your website’s theme by selecting custom colors and incorporating relevant images. These engaging popups won't just inform but will also engage visitors, helping to drive awareness and action. With the Smartarget Popup app, never worry about your customers missing out on key updates or offers again, benefiting from a seamless integration that respects their browsing experience across all devices.

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Customizable popups

Mobile and desktop

Promotion announcements

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Smartarget - Contact Us

8.2

1 Reviews

Easily connect customers via WhatsApp, Messenger, Viber, Email, and Skype. Show more

Smartarget - Contact Us is a versatile app designed to enhance customer interaction by providing multiple communication channels. It allows your customers to reach out through their preferred platforms, such as WhatsApp, Facebook Messenger, Viber, Email, and Skype, among others. By offering diverse contact options, Smartarget - Contact Us increases the likelihood of transforming customer inquiries into valuable leads. The contact widget is prominently displayed on all your website pages using the FREE PLUS plan, ensuring maximum visibility without being intrusive. This strategic placement not only encourages user engagement but also improves customer satisfaction by facilitating easy and convenient communication. Ideal for businesses looking to improve their customer service and grow their audience, Smartarget - Contact Us integrates seamlessly into any website.

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Multi-platform integration

Enhanced user engagement

Visible non-intrusive widget

Increase lead conversion

Universal contact solution

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Smartarget - Contact Form

8.2

1 Reviews

"Easily add contact forms and collect emails for better customer engagement." Show more

Smartarget - Contact Form is an intuitive tool designed to enhance user engagement by providing a seamless platform for website visitors to reach out to you. By integrating this app, you can easily place a contact form on every page of your website, ensuring that users can effortlessly connect with you for inquiries, support, or feedback. This app is essential for businesses looking to boost their sales by being readily accessible to potential customers. Beyond facilitating communication, Smartarget - Contact Form also offers the functionality to collect email addresses, allowing you to build a mailing list and distribute newsletters. This feature not only keeps your audience informed but also encourages repeat visits and fosters long-term customer relationships. Explore our demo to see how Smartarget - Contact Form can streamline your communication strategy and drive business growth.

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Boost engagement

Collect emails

Add contact forms

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LiveChat: Online Chat with Customers

$20-$59 / Month

8.2

1 Reviews

Boost sales with proactive chats and personalized customer engagement. Show more

LiveChat: Online Chat with Customers is a dynamic tool designed to enhance customer engagement and boost sales through real-time communication on your website. With LiveChat, you can proactively initiate conversations with visitors, addressing their questions and guiding their shopping journey. The app tracks customer browsing behavior, allowing you to offer personalized assistance and product recommendations. Additionally, LiveChat enables you to send targeted promotions, such as coupons and sales deals, to encourage purchases and reduce cart abandonment. This live chat solution not only enhances the customer experience but also helps you gain insights into customer preferences and behaviors. Experience the transformative power of real-time customer interaction with a free, 14-day trial of LiveChat.

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Proactive chat greetings

Shopping cart prevention

Personalized engagement

Behavior-based interaction

Real-time browsing insights

Coupon and deals announcements

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Smartarget Instagram `Follow Us`

8.2

2 Reviews

Boost followers with Instagram promotions on desktop and mobile. Show more

The Smartarget Instagram `Follow Us` app is designed to increase your Instagram following directly from your website. By leveraging Instagram’s robust traffic-generating capabilities, this app encourages your site visitors to become your Instagram followers, helping to expand your reach and engagement. With more followers, you can enhance your marketing strategies by easily retargeting your audience with new product offerings and promotions. The app seamlessly integrates with both desktop and mobile platforms, ensuring a wide reach and user-friendly experience. By displaying a unique promotion on your website, it motivates visitors to connect with your Instagram account, thus building a larger community of engaged followers. Grow your online presence effectively with Smartarget Instagram `Follow Us` and stay connected with your audience across multiple platforms.

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Desktop and mobile

Instagram promotions

Unique promotion display

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laxi.ai: AI Customer Support and Product Recommendation

(1/5)

1 Reviews

AI-powered assistant for product discovery, support, and increased sales. Show more

Laxi.ai revolutionizes customer interactions by transforming casual browsers into committed buyers with its AI-powered assistant. Unlike typical chatbots limited to answering FAQs, this advanced sales assistant comprehensively understands your product catalog to intelligently recommend relevant items tailored to customer inquiries. By seamlessly integrating with your store, Laxi.ai offers instant, 24/7 multilingual support, effectively acting as a virtual sales associate that drives additional revenue with every interaction. The platform's personalized product suggestions cater to each customer's unique needs, significantly boosting conversion rates and average order values. With an easy setup process that supports flexible data formats and direct integration, Laxi.ai takes care of the technicalities, letting you concentrate on your core business. Experience increased customer satisfaction and sales as Laxi.ai helps shoppers discover and purchase products they'll adore, anytime, anywhere.

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Seamless store integration

Multilingual support

Ai product recommendations

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Chatra: Live Chat

(3/5)

4 Reviews

Boost sales with real-time chat and personalized customer support. Show more

Chatra: Live Chat is a powerful app designed to boost sales and enhance customer service by enabling real-time interactions on your website. By allowing you to see the contents of a shopper's cart, Chatra helps identify your most valuable customers and provides tailored support to encourage order placements. The app features tools like live typing insights, which allow you to see what customers are typing before they hit 'send,' helping you respond more efficiently. It also offers group chats, enabling multiple agents to assist a customer simultaneously, ensuring quicker resolutions to inquiries or concerns. Chatra reduces cart abandonment with proactive engagement and saves conversation histories, allowing seamless interactions even when customers return after some time. With its ability to collect contact information when offline and targeted chat triggers, Chatra ensures you never miss an opportunity to engage with a visitor. Available on various platforms, Chatra provides a user-friendly experience with its messenger-like interface and offers a free plan for up to five agents, making it an accessible choice for businesses seeking to improve their customer service and sales.

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Conversation history

Real-time chat

Targeted chats

Cart saving

Live typing insights

Group chats

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Desku - Helpdesk, Chatbots & Livechat

8.2

2 Reviews

Comprehensive support platform: live chat, chatbots, surveys, macros, audience targeting. Show more

Desku is a comprehensive customer support platform designed to enhance service for small to medium-sized businesses through automation and seamless integration. Its robust features include a centralized email inbox, live chat, and a flexible Knowledge Base, all essential for efficient customer communication. With Desku, Ecwid vendors can connect multiple stores, allowing them to manage customer support across various locations effortlessly. The platform’s No Code Chatbots Builder makes it easy to create chatbots without technical expertise, enhancing customer interaction through automation. Personalized communication is made possible with Dynamic Liquid Variables, which allow messages to be tailored based on specific conditions. Additionally, Desku offers an intuitive Survey Builder for creating engaging surveys, providing valuable response insights. Efficiency is further boosted with features like time-saving Macros and a chatbot that allows customers to check order status using just their order ID and delivery postal code. Finally, the Eyecatcher feature in Desku's Live Chat widget helps target the right audience with timely and relevant interactions, optimizing customer engagement.

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Multiple store support

Live chat

Audience targeting

Personalized messaging

Survey builder

No code chatbots

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JivoChat Live Chat

$19 / Month

6.5

2 Reviews

Omnichannel communication tool for seamless customer engagement across platforms. Show more

JivoChat Live Chat is a powerful tool designed to double your sales by enhancing customer support with an all-in-one communication platform. Unlike typical live chat apps, JivoChat stands out with its omnichannel capabilities, integrating website live chats, Facebook interactions, email messages, and international phone calls into a single, user-friendly app. This seamless integration is trusted by over 240,000 websites and 40,000 Facebook Pages globally, facilitating more than 12 million chats every month. What sets JivoChat apart is its ability to offer instant callbacks within 27 seconds, leaving a lasting impression on your visitors. Additionally, its multi-agent chat feature allows seamless transfer and collaboration among team members, ensuring prompt and efficient customer service. The highly rated JivoChat mobile app, with a 4.6-star rating on the AppStore, reflects its popularity and effectiveness, surpassing most other live chat applications.

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Omnichannel communication

Instant callbacks

Multi-agent chats

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Smartarget - Information Message

8.2

1 Reviews

Communicate user information visibly, non-intrusively across all devices. Show more

Smartarget - Information Message is a user-friendly app designed to enhance your communication with visitors by displaying important information across all pages of your website. This versatile tool ensures that users receive your messages clearly, regardless of whether they are browsing on a desktop or mobile device. The app's discreet yet effective design prevents intrusiveness, allowing users to stay informed without disrupting their browsing experience. With Smartarget, you can effortlessly convey essential updates, promotions, or notifications to your audience, ensuring they are always in the loop. Tailor your messages to fit various contexts and engagements, reinforcing a proactive communication strategy. Ideal for businesses looking to maintain open channels of communication, this app empowers you to keep your users informed and engaged.

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Cross-device compatibility

Non-intrusive display

Visible messaging

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Gratisfaction: Giveaways & Contests, Loyalty, Referral, Birthdays & Anniversaries

$39 / Month

9.1

80 Reviews

Boost sales with customizable loyalty, referral, and event-based rewards programs. Show more

Gratisfaction is an innovative app designed to enhance customer engagement by offering a comprehensive suite of loyalty, referral, and rewards programs. From its customizable features, businesses can tailor incentives to suit their unique needs, increasing both customer satisfaction and retention. Not only does Gratisfaction make it seamless to reward customers for purchases and referrals, but it also celebrates personal milestones such as birthdays and anniversaries, enticing customers to return to the store. Businesses can further amplify their reach by incentivizing social media interactions and newsletter subscriptions, turning casual browsers into loyal advocates. Additionally, the app's clean widgets and pop-ups integrate smoothly into your website, ensuring a distraction-free experience for customers. User testimonials, like those from Mineral Mindz, highlight the app’s exceptional customer service and its effectiveness over competitors, making Gratisfaction a top choice for businesses looking to supercharge their customer loyalty initiatives. With its dynamic features, including contests and giveaways, businesses can routinely engage with customers, making every interaction a rewarding experience.

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Customizable rewards programs

Event-based incentives

Instant giveaways

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SMS Automated Notifications: Abandoned Cart, Order Info, Tracking

$9.99 / Month

(3/5)

2 Reviews

Automated SMS alerts for cart recovery, order updates, and tracking. Show more

The SMS Automated Notifications app offers a seamless solution for businesses looking to enhance communication with their customers through SMS notifications. With a user-friendly setup and configuration interface, the app allows users to have full control over selecting specific SMS sending scenarios to suit their business needs. Each subscription provides 30 free messages monthly, with the option for in-app purchases of additional SMS packs. The application covers essential notification scenarios including abandoned cart recovery, which can boost revenue by approximately 12%. It also addresses the issue of cash on delivery order failures by sending confirmation SMS to increase success rates. Customers are kept informed with order tracking information once their orders are shipped, enhancing overall customer experience. Additionally, SMS notifications for paid order confirmations and cancellations ensure customers are always updated, fostering trust and encouraging repeat business.

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Order status updates

Automated sms alerts

Order cancellation notifications

Cart recovery notifications

Order tracking details

Payment confirmation alerts

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Buy One Get One Free: Sales Promotions

$12.5 / Month

6.4

9 Reviews

Boost sales effortlessly with enticing buy-one-get-one-free promotions. Show more

The "Buy One Get One Free: Sales Promotions" app is designed to help businesses implement effective BOGOF strategies that are favored by both buyers and sellers worldwide. This popular promotional tactic is widely used by major retailers like Amazon and Walmart, as well as local businesses, to boost sales and attract customers. By tapping into the universal love for deals and freebies, BOGOF offers irresistible promotions such as “buy one get one free” and “three for the price of two," encouraging customers to take advantage of these opportunities even without prior purchase intentions. This app demonstrates how BOGOF promotions can significantly increase the average shopping cart size, boosting both sales and stock turnover. Despite its effectiveness leading to some regulatory scrutiny, the app offers strategic insights to enhance revenue while meeting customer expectations. Elevate your sales with the right promotional tools and watch your profits grow.

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Boost sales effortlessly

Enticing promotions

Increase cart size

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WhatsApp Chat, Facebook Messenger, Call Button, Email & 20+ Chat Buttons: Chaty

6.5

14 Reviews

"Boost customer engagement via customizable multi-channel communication widget." Show more

Chaty is a versatile communication app designed to enhance customer connection by integrating various popular chat channels into one easy-to-use widget. With support for over 20 communication platforms, including WhatsApp and Facebook Messenger, Chaty allows customers to engage with your business using the channels they already trust and use daily. The app requires no external accounts, making setup seamless and user-friendly. Chaty offers a fully customizable widget that can be tailored to match your website’s design, with options to adjust colors, size, and position, as well as adding custom images and call-to-action messages. Whether on mobile or desktop, Chaty ensures a consistent and appealing user experience by allowing different channel displays for each. Pro users can also leverage advanced features like Google Analytics tracking and custom targeting rules to refine their customer engagement strategies. Visit the DEMO store to see Chaty in action and explore its potential for increasing your sales and leads.

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Google analytics tracking

Customizable communication widget

20+ chat channels

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Scratch & Win Promotions

$14.95 / Month

6.5

8 Reviews

"Boost sales with engaging store scratch card promotions; increase traffic & signups!" Show more

Scratch & Win Promotions is an engaging app designed to boost your store's sign-ups, traffic, newsletter subscribers, repeat visits, and sales using interactive scratch card giveaways and promotions. By displaying a scratch card on your site, visitors can enjoy a fun opportunity to win, which not only enhances user interaction but also aids in conversions. The app offers exciting features such as automatic coupon giveaways for winners, a 'Play-Again' feature to encourage repeat visits, and a 'Refer to Play Again' option that incentivizes referrals by allowing players extra chances upon successful friend referrals. Customization is at your fingertips with a broad template library, including seasonal designs, or an option to upload your own design, ensuring your scratch card matches your brand's aesthetic. Benefit from integrated social sharing features, custom lead forms to collect zero-party data, and multilingual support for a global reach. Easily installed with a plug-and-play approach and adaptable to your campaign requirements, the app is free to use, with premium plans available based on user engagement.

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Social sharing integration

Scratch card promotions

Automatic winner coupons

Play-again feature

Refer-to-play-again

Custom lead forms

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Messenger: Start Chat Button

Customizable chat tool for websites: streamline communication, boost engagement, and sales. Show more

Messenger: Start Chat Button is a dynamic tool designed to enhance website engagement by providing seamless connectivity between visitors and your support team. This app offers a smooth chat experience on both mobile and desktop platforms, featuring a single-click button and pre-filled messages to initiate conversations effortlessly. Users can display multiple team members with personalized profiles and real-time online status to offer a personalized touch. The app is highly customizable, boasting over 10 design options to match your brand's aesthetics. It helps in converting leads and boosting sales while fostering lasting customer relationships. By leveraging the familiar interface of Messenger, it ensures convenience and reliability for both visitors and businesses.

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Streamlined communication

Personalized profiles

Pre-filled messages

Multiple design options

Customizable chat tool

One-click chat button

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