Ecwid customer support & rewards apps 2026

Where Knowledge Meets Innovation

Related Categories

Price

Based on reviews

All rated and up and up

Other Categories

Related Searchs

20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials

$79.99 / Month

6.6

64 Reviews

Boost sales with popups, banners, timers, reviews, and notifications. Show more

Elevate your website’s promotional strategy with 20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials. This comprehensive app centralizes all your website promotions, making it effortless to manage, track, and optimize for better sales results. Save both time and money while receiving monthly inspiration to energize your sales strategies. Enhance user engagement with 'Someone Just Bought' sales notifications, push notifications, and automatic displays of Facebook and Google reviews. Create new landing pages swiftly and add interactive elements like customizable forms, live chat, and embedded videos to enrich your visitor experience. Seamlessly integrate with over 20 email marketing providers and strategically display promotional tools based on user actions such as 'on exit', 'scroll down', 'after time', or via scheduling. With a lightweight design, the app ensures your website's performance remains unaffected while driving sales growth.

Show less

Countdown timers

Live chat

Email integration

Sales notifications

Landing pages

Video embeds

Get App

Easy Customer Feedback Survey

Gain insights and improve with real-time customer feedback surveys. Show more

Easy Customer Feedback Survey is an intuitive app designed to help businesses gather actionable insights through streamlined customer surveys. By identifying key drivers of sales and potential reasons for customer attrition, this tool empowers you to make data-driven decisions. Whether you want to evaluate aspects like store layout, product offerings, or checkout processes, the app's satisfaction surveys provide comprehensive feedback on critical points of the customer journey. Benefit from real-time input to make swift adjustments and enhance your business strategy effectively. The app’s user-friendly dashboard simplifies feedback management and review, offering ease of access to analytics and admin notifications. With 24/7 email support from a dedicated customer service team and live chat for upgraded plans, you’re never alone in navigating and optimizing your feedback system.

Show less

Real-time feedback

Quick adjustments

User-friendly dashboard

Get App

Gratisfaction: Giveaways & Contests, Loyalty, Referral, Birthdays & Anniversaries

$39 / Month

8.2

80 Reviews

Boost sales with customizable loyalty, referral, and event-based rewards programs. Show more

Gratisfaction is an innovative app designed to enhance customer engagement by offering a comprehensive suite of loyalty, referral, and rewards programs. From its customizable features, businesses can tailor incentives to suit their unique needs, increasing both customer satisfaction and retention. Not only does Gratisfaction make it seamless to reward customers for purchases and referrals, but it also celebrates personal milestones such as birthdays and anniversaries, enticing customers to return to the store. Businesses can further amplify their reach by incentivizing social media interactions and newsletter subscriptions, turning casual browsers into loyal advocates. Additionally, the app's clean widgets and pop-ups integrate smoothly into your website, ensuring a distraction-free experience for customers. User testimonials, like those from Mineral Mindz, highlight the app’s exceptional customer service and its effectiveness over competitors, making Gratisfaction a top choice for businesses looking to supercharge their customer loyalty initiatives. With its dynamic features, including contests and giveaways, businesses can routinely engage with customers, making every interaction a rewarding experience.

Show less

Customizable rewards programs

Event-based incentives

Instant giveaways

Get App

Send Thankster Cards to Customers

$1.94-$2.24 / Month

Automate handcrafted thank you cards for customer appreciation effortlessly. Show more

Send Thankster Cards to Customers is a seamless app designed to help businesses enhance customer relationships through personalized communication. By integrating with Ecwid, this app ensures that every completed order triggers the delivery of a handwritten card to the customer's physical address. This thoughtful gesture not only expresses gratitude but also fosters customer loyalty and satisfaction. With Send Thankster Cards to Customers, businesses can effectively save time while adding a personal touch to their customer interactions. The app streamlines the process of expressing appreciation, allowing business owners to focus on other important tasks. It's an effortless way to leave a lasting impression and strengthen customer bonds through the simple act of saying "thank you."

Show less

Automated card sending

Handcrafted appreciation

Order-triggered mailing

Get App

TargetBay Product Reviews App

(3/5)

6 Reviews

Boost credibility and conversions with user-generated reviews and social integrations. Show more

The TargetBay Product Reviews App is a powerful tool designed to enhance brand credibility and boost conversion rates by leveraging customer-generated content. With features like product, photo, and picture reviews, the app helps businesses increase organic traffic and improve search engine visibility through Google rich snippets. By indexing reviews with in-line HTML, TargetBay ensures enhanced visibility across all search engines, paving the way for shiny stars on Google search results that capture user attention. The app encourages customer engagement by facilitating forums and a Q&A section, allowing customers to express their queries and build community trust. By integrating reviews with social platforms like Facebook, TargetBay strengthens social trust and customer loyalty, essential for a thriving brand. The addition of TargetBay trust badges further enhances credibility, making it easier for customers to place their trust in your products. Overall, this app is an excellent solution for businesses aiming to improve their SERP click-through rates and website credibility through comprehensive user-generated content and social integration.

Show less

Automated review collection

Google shopping integration

Social platform integration

Rich snippets support

User-generated reviews

In-line html indexing

Get App

Buy One Get One Free: Sales Promotions

$12.5 / Month

(3/5)

12 Reviews

Boost sales effortlessly with enticing buy-one-get-one-free promotions. Show more

The "Buy One Get One Free: Sales Promotions" app is designed to help businesses implement effective BOGOF strategies that are favored by both buyers and sellers worldwide. This popular promotional tactic is widely used by major retailers like Amazon and Walmart, as well as local businesses, to boost sales and attract customers. By tapping into the universal love for deals and freebies, BOGOF offers irresistible promotions such as “buy one get one free” and “three for the price of two," encouraging customers to take advantage of these opportunities even without prior purchase intentions. This app demonstrates how BOGOF promotions can significantly increase the average shopping cart size, boosting both sales and stock turnover. Despite its effectiveness leading to some regulatory scrutiny, the app offers strategic insights to enhance revenue while meeting customer expectations. Elevate your sales with the right promotional tools and watch your profits grow.

Show less

Boost sales effortlessly

Enticing promotions

Increase cart size

Get App

All in One Accessibility

Streamline website accessibility with AI support for 140 languages and more. Show more

All in One Accessibility is a powerful AI-driven widget designed to enhance web accessibility quickly and efficiently. Supporting 140 languages, this tool provides features like a screen reader, voice navigation, dictionary, virtual keyboard, and customizable accessibility profiles, making websites more inclusive for people with various impairments. The app automatically remediates image alternative text and adjusts UI design for better accessibility, ensuring compliance with a wide array of international standards including ADA, WCAG, and more. It is specifically built to improve the accessibility of Ecwid websites, allowing visitors with hearing, vision, and motor impairments among others, to have an improved browsing experience. Users can customize the widget’s color, icon size, and position, as well as add a custom accessibility statement link. The app's adherence to industry security and SEO practices, and its compliance with GDPR and COPPA regulations, further solidify its reliability. Optional add-ons such as White Label services, custom branding, and accessibility monitoring are available, providing a flexible, lightweight, and legally safeguarded solution for website owners.

Show less

Screen reader

Voice navigation

Virtual keyboard

Accessibility profiles

Ai language support

Ga4 tracking

Get App

BL WhatsApp Button

"Boost engagement with seamless WhatsApp integration on your website." Show more

The BL WhatsApp Button is a dynamic tool that empowers online businesses to enhance customer interaction effortlessly. With a floating button design, it integrates WhatsApp seamlessly into your website, enabling customers to reach out with just one click. This app allows you to craft pre-filled messages, streamlining communication and providing instant support without the need for coding. The customizable button can be adjusted in terms of position, color, and messaging to align perfectly with your brand aesthetics. Its notification badge is designed to capture visitors' attention, encouraging engagement and boosting conversions. Optimized for all devices, from mobile to desktop, it ensures a smooth and professional user experience. Whether the goal is to enhance support, promote deals, or accelerate sales, the BL WhatsApp Button offers a simple yet effective solution to connect with your audience in real time.

Show less

Customizable appearance

Easy setup

Instant customer support

Floating whatsapp button

Pre-fill messages

Get App

Desku - Helpdesk, Chatbots & Livechat

8.2

2 Reviews

Comprehensive support platform: live chat, chatbots, surveys, macros, audience targeting. Show more

Desku is a comprehensive customer support platform designed to enhance service for small to medium-sized businesses through automation and seamless integration. Its robust features include a centralized email inbox, live chat, and a flexible Knowledge Base, all essential for efficient customer communication. With Desku, Ecwid vendors can connect multiple stores, allowing them to manage customer support across various locations effortlessly. The platform’s No Code Chatbots Builder makes it easy to create chatbots without technical expertise, enhancing customer interaction through automation. Personalized communication is made possible with Dynamic Liquid Variables, which allow messages to be tailored based on specific conditions. Additionally, Desku offers an intuitive Survey Builder for creating engaging surveys, providing valuable response insights. Efficiency is further boosted with features like time-saving Macros and a chatbot that allows customers to check order status using just their order ID and delivery postal code. Finally, the Eyecatcher feature in Desku's Live Chat widget helps target the right audience with timely and relevant interactions, optimizing customer engagement.

Show less

Multiple store support

Live chat

Audience targeting

Personalized messaging

Survey builder

No code chatbots

Get App

Smartarget Instagram `Follow Us`

8.2

2 Reviews

Boost followers with Instagram promotions on desktop and mobile. Show more

The Smartarget Instagram `Follow Us` app is designed to increase your Instagram following directly from your website. By leveraging Instagram’s robust traffic-generating capabilities, this app encourages your site visitors to become your Instagram followers, helping to expand your reach and engagement. With more followers, you can enhance your marketing strategies by easily retargeting your audience with new product offerings and promotions. The app seamlessly integrates with both desktop and mobile platforms, ensuring a wide reach and user-friendly experience. By displaying a unique promotion on your website, it motivates visitors to connect with your Instagram account, thus building a larger community of engaged followers. Grow your online presence effectively with Smartarget Instagram `Follow Us` and stay connected with your audience across multiple platforms.

Show less

Desktop and mobile

Instagram promotions

Unique promotion display

Get App

Scratch & Win Promotions

$14.95 / Month

6.6

8 Reviews

"Boost sales with engaging store scratch card promotions; increase traffic & signups!" Show more

Scratch & Win Promotions is an engaging app designed to boost your store's sign-ups, traffic, newsletter subscribers, repeat visits, and sales using interactive scratch card giveaways and promotions. By displaying a scratch card on your site, visitors can enjoy a fun opportunity to win, which not only enhances user interaction but also aids in conversions. The app offers exciting features such as automatic coupon giveaways for winners, a 'Play-Again' feature to encourage repeat visits, and a 'Refer to Play Again' option that incentivizes referrals by allowing players extra chances upon successful friend referrals. Customization is at your fingertips with a broad template library, including seasonal designs, or an option to upload your own design, ensuring your scratch card matches your brand's aesthetic. Benefit from integrated social sharing features, custom lead forms to collect zero-party data, and multilingual support for a global reach. Easily installed with a plug-and-play approach and adaptable to your campaign requirements, the app is free to use, with premium plans available based on user engagement.

Show less

Social sharing integration

Scratch card promotions

Automatic winner coupons

Play-again feature

Refer-to-play-again

Custom lead forms

Get App

JivoChat Live Chat

$19 / Month

6.6

2 Reviews

Omnichannel communication tool for seamless customer engagement across platforms. Show more

JivoChat Live Chat is a powerful tool designed to double your sales by enhancing customer support with an all-in-one communication platform. Unlike typical live chat apps, JivoChat stands out with its omnichannel capabilities, integrating website live chats, Facebook interactions, email messages, and international phone calls into a single, user-friendly app. This seamless integration is trusted by over 240,000 websites and 40,000 Facebook Pages globally, facilitating more than 12 million chats every month. What sets JivoChat apart is its ability to offer instant callbacks within 27 seconds, leaving a lasting impression on your visitors. Additionally, its multi-agent chat feature allows seamless transfer and collaboration among team members, ensuring prompt and efficient customer service. The highly rated JivoChat mobile app, with a 4.6-star rating on the AppStore, reflects its popularity and effectiveness, surpassing most other live chat applications.

Show less

Omnichannel communication

Instant callbacks

Multi-agent chats

Get App

Smartarget - Information Message

8.2

1 Reviews

Communicate user information visibly, non-intrusively across all devices. Show more

Smartarget - Information Message is a user-friendly app designed to enhance your communication with visitors by displaying important information across all pages of your website. This versatile tool ensures that users receive your messages clearly, regardless of whether they are browsing on a desktop or mobile device. The app's discreet yet effective design prevents intrusiveness, allowing users to stay informed without disrupting their browsing experience. With Smartarget, you can effortlessly convey essential updates, promotions, or notifications to your audience, ensuring they are always in the loop. Tailor your messages to fit various contexts and engagements, reinforcing a proactive communication strategy. Ideal for businesses looking to maintain open channels of communication, this app empowers you to keep your users informed and engaged.

Show less

Cross-device compatibility

Non-intrusive display

Visible messaging

Get App

Belco: Customer Service Software for Online Stores

Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.

Show less

Centralized dashboard

Automation tools

Insights reporting

Order information

Integrated communication

Customer recognition

Get App

Smartarget Social Proof

$6.25 / Month

Boost sales by displaying dynamic customer activity notifications on your site. Show more

Smartarget Social Proof is an innovative app designed to boost customer trust and increase sales by leveraging the power of social proof. By displaying notification messages of past sales on your website, it creates the impression that others are actively purchasing your products, thus enhancing credibility and trust among potential buyers. You have the flexibility to define a list of customers' names and select specific products you want to promote. Additionally, you can customize the appearance of the notifications by choosing images and determining their placement on both mobile and desktop views. The frequency of these notifications can be controlled to ensure they complement the user experience without being intrusive. Customers can dismiss these messages manually or set them to disappear automatically, offering a seamless integration with your site. The app is available in free and paid tiers, making it accessible and adaptable for businesses of all sizes seeking to enhance their online sales strategy.

Show less

Customizable messages

Customer activity display

Mobile and desktop support

Dynamic notifications

Automatic dismissal

Get App

Smartarget Popup

(1/5)

1 Reviews

"Engage customers with customizable popups for promos and announcements." Show more

The Smartarget Popup app is designed to effectively capture your customers' attention with customizable popups, ensuring they see your important announcements, promotions, and product launches. It's the perfect tool for enhancing visibility on your website, whether accessed via mobile or desktop, with a straightforward and user-friendly setup process that requires no coding knowledge. In just a few minutes, you can configure and deploy visually appealing popups tailored to match your website’s theme by selecting custom colors and incorporating relevant images. These engaging popups won't just inform but will also engage visitors, helping to drive awareness and action. With the Smartarget Popup app, never worry about your customers missing out on key updates or offers again, benefiting from a seamless integration that respects their browsing experience across all devices.

Show less

Customizable popups

Mobile and desktop

Promotion announcements

Get App

WhatsApp ‘Contact Us’ Button

6.6

9 Reviews

Enable seamless communication via WhatsApp and phone from your website. Show more

The WhatsApp 'Contact Us' Button app provides a seamless solution for connecting with your website visitors, allowing them to reach out effortlessly via their mobile devices. By integrating this app, you enable features like click-to-call and instant WhatsApp messaging, ensuring direct and convenient communication from any page on your site. This tool leverages familiar communication platforms, making it easy for users to get in touch with just a tap. Enhance your customer service and engagement with our versatile options, including phone calls and more. The app aims to break barriers in client communication, promoting faster responses and improved user experience. Perfect for businesses looking to provide quick, accessible support and build stronger relationships with their audience.

Show less

Whatsapp messaging

Click-to-call integration

Mobile contact access

Get App

Messenger: Start Chat Button

Customizable chat tool for websites: streamline communication, boost engagement, and sales. Show more

Messenger: Start Chat Button is a dynamic tool designed to enhance website engagement by providing seamless connectivity between visitors and your support team. This app offers a smooth chat experience on both mobile and desktop platforms, featuring a single-click button and pre-filled messages to initiate conversations effortlessly. Users can display multiple team members with personalized profiles and real-time online status to offer a personalized touch. The app is highly customizable, boasting over 10 design options to match your brand's aesthetics. It helps in converting leads and boosting sales while fostering lasting customer relationships. By leveraging the familiar interface of Messenger, it ensures convenience and reliability for both visitors and businesses.

Show less

Streamlined communication

Personalized profiles

Pre-filled messages

Multiple design options

Customizable chat tool

One-click chat button

Get App

Reacho – Free Customer Support for Ecommerce Stores

(2/5)

2 Reviews

Free, comprehensive customer support solution for e-commerce brands. Unlimited features. Show more

Reacho is a cutting-edge customer support app tailored specifically for e-commerce businesses, providing a comprehensive solution without any cost. Designed to streamline and enhance customer service, Reacho offers unlimited access to agents, tickets, chats, and a sophisticated knowledge base. It consolidates email, chat, and ticketing systems, as well as self-service tools, into a singular, easy-to-use platform, enabling effortless management and tracking of customer interactions. Unlike expensive alternatives, Reacho guarantees perpetual free access to its wide range of features, including automation and customizable options. Developed by the creators of EngageBay, this app is dedicated to empowering e-commerce brands with tools to simplify support operations and facilitate business growth. By integrating Reacho into your online store, you can revolutionize your customer support experience while keeping costs at bay.

Show less

Automated responses

Unlimited agents

Self-service tools

Integrated chat

Smart knowledge base

Get App

Smartarget - Contact Form

8.2

1 Reviews

"Easily add contact forms and collect emails for better customer engagement." Show more

Smartarget - Contact Form is an intuitive tool designed to enhance user engagement by providing a seamless platform for website visitors to reach out to you. By integrating this app, you can easily place a contact form on every page of your website, ensuring that users can effortlessly connect with you for inquiries, support, or feedback. This app is essential for businesses looking to boost their sales by being readily accessible to potential customers. Beyond facilitating communication, Smartarget - Contact Form also offers the functionality to collect email addresses, allowing you to build a mailing list and distribute newsletters. This feature not only keeps your audience informed but also encourages repeat visits and fosters long-term customer relationships. Explore our demo to see how Smartarget - Contact Form can streamline your communication strategy and drive business growth.

Show less

Boost engagement

Collect emails

Add contact forms

Get App

Omnisend Email Marketing and SMS

6.6

4 Reviews

Boost sales with Omnisend's email & SMS marketing automation for ecommerce. Show more

Omnisend Email Marketing and SMS is a powerful automation tool designed to enhance sales for over 125,000 ecommerce stores worldwide. With its user-friendly interface, businesses can effortlessly create and send personalized emails, newsletters, and global SMS campaigns. The app features intuitive tools like exit-intent popups and spin-to-win forms to grow your email list effectively. Users benefit from ready-made email templates suitable for promotions like Summer Sales, requiring no coding skills. Omnisend also offers streamlined set-up for automated workflows, including abandoned cart recovery and personalized welcome messages. With over 20 pre-made automations, the app ensures personalization and efficiency to boost sales. All users, even those on the free plan, have access to 24/7 email and live chat support, making it an accessible solution that grows with your business.

Show less

Email marketing automation

Browse abandonment

Welcome workflows

Signup forms

Email templates

Abandoned cart automation

Get App

1
2
3
Next

Scroll to Top

Your Email:

Your Website Domain:

Industry:

Monthly Visits:

Message:

Your information will be sent to .
We will notify you via your email when they respond.

Login
Sign Up

Email

Password

Re-Password

You already have an account Login