Ecwid customer support & rewards apps 2025

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Scratch & Win Promotions

$14.95 / Month

6.5

8 Reviews

"Boost sales with engaging store scratch card promotions; increase traffic & signups!" Show more

Scratch & Win Promotions is an engaging app designed to boost your store's sign-ups, traffic, newsletter subscribers, repeat visits, and sales using interactive scratch card giveaways and promotions. By displaying a scratch card on your site, visitors can enjoy a fun opportunity to win, which not only enhances user interaction but also aids in conversions. The app offers exciting features such as automatic coupon giveaways for winners, a 'Play-Again' feature to encourage repeat visits, and a 'Refer to Play Again' option that incentivizes referrals by allowing players extra chances upon successful friend referrals. Customization is at your fingertips with a broad template library, including seasonal designs, or an option to upload your own design, ensuring your scratch card matches your brand's aesthetic. Benefit from integrated social sharing features, custom lead forms to collect zero-party data, and multilingual support for a global reach. Easily installed with a plug-and-play approach and adaptable to your campaign requirements, the app is free to use, with premium plans available based on user engagement.

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Social sharing integration

Scratch card promotions

Automatic winner coupons

Play-again feature

Refer-to-play-again

Custom lead forms

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Smartarget Popup

(1/5)

1 Reviews

"Engage customers with customizable popups for promos and announcements." Show more

The Smartarget Popup app is designed to effectively capture your customers' attention with customizable popups, ensuring they see your important announcements, promotions, and product launches. It's the perfect tool for enhancing visibility on your website, whether accessed via mobile or desktop, with a straightforward and user-friendly setup process that requires no coding knowledge. In just a few minutes, you can configure and deploy visually appealing popups tailored to match your website’s theme by selecting custom colors and incorporating relevant images. These engaging popups won't just inform but will also engage visitors, helping to drive awareness and action. With the Smartarget Popup app, never worry about your customers missing out on key updates or offers again, benefiting from a seamless integration that respects their browsing experience across all devices.

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Customizable popups

Mobile and desktop

Promotion announcements

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Upsell & Cross-Sell Product Bundles: Frequently Bought Together and More

$8.49 / Month

8.1

5 Reviews

Boost sales by encouraging purchases of related products and bundles. Show more

The "Upsell & Cross-Sell Product Bundles: Frequently Bought Together and More" app is designed to enhance your online store's sales strategy by effectively employing upselling and cross-selling techniques. This powerful tool allows you to craft compelling pre-purchase and post-purchase offers that significantly increase your average order value (AOV), thereby boosting profitability without raising customer acquisition costs. By mimicking the "frequently bought together" feature, similar to Amazon, the app showcases enticing product bundles and applies discounts to motivate customers to opt for the bundles over individual items. It includes versatile features such as a cart page upsell funnel and post-purchase upsells, which smoothly integrate with the shopping flow to entice customers to add more items to their orders. Additionally, the Add to Cart Upsell feature captivates customers by offering relevant product suggestions as they shop. Suitable for a wide range of industries, from apparel and electronics to groceries and toys, this intuitive app empowers retailers to optimize their sales funnels and provide a personalized shopping experience, ensuring sustained business growth. Test its impact on your conversions and revenue through the demo store and unlock the full potential of upselling and cross-selling today!

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Cross-sell bundles

Upsell offers

Post-purchase upsell

Cart page funnel

Add to cart upsell

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WhatsApp ‘Contact Us’ Button

(4/5)

9 Reviews

Enable seamless communication via WhatsApp and phone from your website. Show more

The WhatsApp 'Contact Us' Button app provides a seamless solution for connecting with your website visitors, allowing them to reach out effortlessly via their mobile devices. By integrating this app, you enable features like click-to-call and instant WhatsApp messaging, ensuring direct and convenient communication from any page on your site. This tool leverages familiar communication platforms, making it easy for users to get in touch with just a tap. Enhance your customer service and engagement with our versatile options, including phone calls and more. The app aims to break barriers in client communication, promoting faster responses and improved user experience. Perfect for businesses looking to provide quick, accessible support and build stronger relationships with their audience.

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Whatsapp messaging

Click-to-call integration

Mobile contact access

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TargetBay Product Reviews App

(3/5)

6 Reviews

Boost credibility and conversions with user-generated reviews and social integrations. Show more

The TargetBay Product Reviews App is a powerful tool designed to enhance brand credibility and boost conversion rates by leveraging customer-generated content. With features like product, photo, and picture reviews, the app helps businesses increase organic traffic and improve search engine visibility through Google rich snippets. By indexing reviews with in-line HTML, TargetBay ensures enhanced visibility across all search engines, paving the way for shiny stars on Google search results that capture user attention. The app encourages customer engagement by facilitating forums and a Q&A section, allowing customers to express their queries and build community trust. By integrating reviews with social platforms like Facebook, TargetBay strengthens social trust and customer loyalty, essential for a thriving brand. The addition of TargetBay trust badges further enhances credibility, making it easier for customers to place their trust in your products. Overall, this app is an excellent solution for businesses aiming to improve their SERP click-through rates and website credibility through comprehensive user-generated content and social integration.

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Automated review collection

Google shopping integration

Social platform integration

Rich snippets support

User-generated reviews

In-line html indexing

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Smartarget TikTok - Follow Us

6.5

1 Reviews

Boost followers with visible TikTok profile prompts for users. Show more

Smartarget TikTok - Follow Us is the ultimate tool for boosting your TikTok presence by attracting more followers to your profile. Designed specifically for TikTok users, this app efficiently promotes your content by displaying subtle yet impactful messages that encourage users to follow you. The app ensures these prompts are noticeable enough to make an impression without disrupting the user experience. By seamlessly integrating into your TikTok strategy, Smartarget TikTok - Follow Us helps enhance your visibility on one of the most popular social media platforms. With its user-friendly approach, you can effectively cultivate a larger audience and maximize the reach of your creative content.

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Non-intrusive messages

Visible profile prompts

Boost tiktok followers

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Reacho – Free Customer Support for Ecommerce Stores

(1/5)

1 Reviews

Free, comprehensive customer support solution for e-commerce brands. Unlimited features. Show more

Reacho is a cutting-edge customer support app tailored specifically for e-commerce businesses, providing a comprehensive solution without any cost. Designed to streamline and enhance customer service, Reacho offers unlimited access to agents, tickets, chats, and a sophisticated knowledge base. It consolidates email, chat, and ticketing systems, as well as self-service tools, into a singular, easy-to-use platform, enabling effortless management and tracking of customer interactions. Unlike expensive alternatives, Reacho guarantees perpetual free access to its wide range of features, including automation and customizable options. Developed by the creators of EngageBay, this app is dedicated to empowering e-commerce brands with tools to simplify support operations and facilitate business growth. By integrating Reacho into your online store, you can revolutionize your customer support experience while keeping costs at bay.

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Automated responses

Unlimited agents

Self-service tools

Integrated chat

Smart knowledge base

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Chaport: Live Chat & Chatbots

$23 / Month

(3/5)

2 Reviews

Enhance customer communication with real-time chats, chatbots, and multi-channel integration.

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SMS Automated Notifications: Abandoned Cart, Order Info, Tracking

$9.99 / Month

(3/5)

2 Reviews

Automated SMS alerts for cart recovery, order updates, and tracking. Show more

The SMS Automated Notifications app offers a seamless solution for businesses looking to enhance communication with their customers through SMS notifications. With a user-friendly setup and configuration interface, the app allows users to have full control over selecting specific SMS sending scenarios to suit their business needs. Each subscription provides 30 free messages monthly, with the option for in-app purchases of additional SMS packs. The application covers essential notification scenarios including abandoned cart recovery, which can boost revenue by approximately 12%. It also addresses the issue of cash on delivery order failures by sending confirmation SMS to increase success rates. Customers are kept informed with order tracking information once their orders are shipped, enhancing overall customer experience. Additionally, SMS notifications for paid order confirmations and cancellations ensure customers are always updated, fostering trust and encouraging repeat business.

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Order status updates

Automated sms alerts

Order cancellation notifications

Cart recovery notifications

Order tracking details

Payment confirmation alerts

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All in One Accessibility

Streamline website accessibility with AI support for 140 languages and more. Show more

All in One Accessibility is a powerful AI-driven widget designed to enhance web accessibility quickly and efficiently. Supporting 140 languages, this tool provides features like a screen reader, voice navigation, dictionary, virtual keyboard, and customizable accessibility profiles, making websites more inclusive for people with various impairments. The app automatically remediates image alternative text and adjusts UI design for better accessibility, ensuring compliance with a wide array of international standards including ADA, WCAG, and more. It is specifically built to improve the accessibility of Ecwid websites, allowing visitors with hearing, vision, and motor impairments among others, to have an improved browsing experience. Users can customize the widget’s color, icon size, and position, as well as add a custom accessibility statement link. The app's adherence to industry security and SEO practices, and its compliance with GDPR and COPPA regulations, further solidify its reliability. Optional add-ons such as White Label services, custom branding, and accessibility monitoring are available, providing a flexible, lightweight, and legally safeguarded solution for website owners.

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Screen reader

Voice navigation

Virtual keyboard

Accessibility profiles

Ai language support

Ga4 tracking

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Smartarget Social Proof

$6.25 / Month

Boost sales by displaying dynamic customer activity notifications on your site.

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Discount Spin Wheel of Fortune (Spin to Win)

$3.99 / Month

6.5

3 Reviews

"Engage visitors, boost sales with interactive spin-to-win discount game!"

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Exit Offer: Show Offers to Exiting Visitors

$9.99 / Month

Boost sales with customizable exit popups matching your website theme.

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Smartarget - Contact Form

8.1

1 Reviews

"Easily add contact forms and collect emails for better customer engagement."

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Chatra: Live Chat

$15 / Month

(3/5)

4 Reviews

Boost sales with real-time chat and personalized customer support. Show more

Chatra: Live Chat is a powerful app designed to boost sales and enhance customer service by enabling real-time interactions on your website. By allowing you to see the contents of a shopper's cart, Chatra helps identify your most valuable customers and provides tailored support to encourage order placements. The app features tools like live typing insights, which allow you to see what customers are typing before they hit 'send,' helping you respond more efficiently. It also offers group chats, enabling multiple agents to assist a customer simultaneously, ensuring quicker resolutions to inquiries or concerns. Chatra reduces cart abandonment with proactive engagement and saves conversation histories, allowing seamless interactions even when customers return after some time. With its ability to collect contact information when offline and targeted chat triggers, Chatra ensures you never miss an opportunity to engage with a visitor. Available on various platforms, Chatra provides a user-friendly experience with its messenger-like interface and offers a free plan for up to five agents, making it an accessible choice for businesses seeking to improve their customer service and sales.

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Conversation history

Real-time chat

Targeted chats

Cart saving

Live typing insights

Group chats

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Smartarget - Information Message

8.1

1 Reviews

Communicate user information visibly, non-intrusively across all devices. Show more

Smartarget - Information Message is a user-friendly app designed to enhance your communication with visitors by displaying important information across all pages of your website. This versatile tool ensures that users receive your messages clearly, regardless of whether they are browsing on a desktop or mobile device. The app's discreet yet effective design prevents intrusiveness, allowing users to stay informed without disrupting their browsing experience. With Smartarget, you can effortlessly convey essential updates, promotions, or notifications to your audience, ensuring they are always in the loop. Tailor your messages to fit various contexts and engagements, reinforcing a proactive communication strategy. Ideal for businesses looking to maintain open channels of communication, this app empowers you to keep your users informed and engaged.

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Cross-device compatibility

Non-intrusive display

Visible messaging

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Omnisend Email Marketing and SMS

6.5

4 Reviews

Boost sales with Omnisend's email & SMS marketing automation for ecommerce. Show more

Omnisend Email Marketing and SMS is a powerful automation tool designed to enhance sales for over 125,000 ecommerce stores worldwide. With its user-friendly interface, businesses can effortlessly create and send personalized emails, newsletters, and global SMS campaigns. The app features intuitive tools like exit-intent popups and spin-to-win forms to grow your email list effectively. Users benefit from ready-made email templates suitable for promotions like Summer Sales, requiring no coding skills. Omnisend also offers streamlined set-up for automated workflows, including abandoned cart recovery and personalized welcome messages. With over 20 pre-made automations, the app ensures personalization and efficiency to boost sales. All users, even those on the free plan, have access to 24/7 email and live chat support, making it an accessible solution that grows with your business.

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Email marketing automation

Browse abandonment

Welcome workflows

Signup forms

Email templates

Abandoned cart automation

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POWR: Form Builder - Contact Form

Create versatile, professional forms effortlessly. Integrates widely, no coding required. Show more

POWR: Form Builder - Contact Form is a comprehensive tool designed to streamline your online business operations through versatile form creation. This all-in-one form builder enables you to gather essential information from your site visitors effortlessly, enhancing customer interaction and data collection. Whether you need a Contact Us form to connect with customers or a Subscription form to grow your email list, POWR Form Builder offers a user-friendly interface to meet those needs without requiring any coding skills. You can also utilize Feedback forms for insights on product improvements, Order forms for seamless transactions, and Surveys for market research. Seamlessly integrate with popular software like Mailchimp and Google Suite, or expand functionality with advanced features such as conditional logic and multi-step forms. Plus, receive dedicated support 24/7 and access live chat with upgraded accounts, ensuring you have the assistance you need at any time. Get started for free and create unlimited forms to enhance your business engagement and efficiency.

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No coding

Automatic emails

Versatile forms

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