Ecwid customer support & rewards apps 2026

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20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials

$79.99 / Month

9.1

63 Reviews

Boost sales with popups, banners, timers, reviews, and notifications. Show more

Elevate your website’s promotional strategy with 20+ Promotional Sales Tools: Popups, Banners, Timers, Coupons, Testimonials. This comprehensive app centralizes all your website promotions, making it effortless to manage, track, and optimize for better sales results. Save both time and money while receiving monthly inspiration to energize your sales strategies. Enhance user engagement with 'Someone Just Bought' sales notifications, push notifications, and automatic displays of Facebook and Google reviews. Create new landing pages swiftly and add interactive elements like customizable forms, live chat, and embedded videos to enrich your visitor experience. Seamlessly integrate with over 20 email marketing providers and strategically display promotional tools based on user actions such as 'on exit', 'scroll down', 'after time', or via scheduling. With a lightweight design, the app ensures your website's performance remains unaffected while driving sales growth.

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Countdown timers

Live chat

Email integration

Sales notifications

Landing pages

Video embeds

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Chatway Live Chat

9.1

28 Reviews

"Boost customer service and sales with multilingual live chat solutions." Show more

Chatway Live Chat revolutionizes customer service by providing businesses with a robust live chat and helpdesk solution. By seamlessly integrating into stores, Chatway ensures merchants never miss a message or sales opportunity, enhancing customer engagement and satisfaction. The multilingual chat widget supports over 20 languages, making it ideal for communicating with a diverse customer base and delivering exceptional support. Centralizing interactions across multiple channels, including Facebook Messenger and email, Chatway streamlines communication on a single platform. The app's iOS and Android versions enable business owners to stay connected on the go, with push and email notifications ensuring no message goes unnoticed. Enhanced team collaboration is facilitated through features like agent roles, canned responses, private notes, and reminders, all contributing to streamlined task management. Additionally, Chatway's analytics offer critical insights into live chat activities, helping businesses refine their support strategies to boost customer satisfaction and drive sales growth.

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Team collaboration

Canned responses

Multiple channel integration

Multilingual chat widget

Helpdesk functionality

Ios & android app

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Scratch & Win Promotions

$14.95 / Month

6.6

8 Reviews

"Boost sales with engaging store scratch card promotions; increase traffic & signups!" Show more

Scratch & Win Promotions is an engaging app designed to boost your store's sign-ups, traffic, newsletter subscribers, repeat visits, and sales using interactive scratch card giveaways and promotions. By displaying a scratch card on your site, visitors can enjoy a fun opportunity to win, which not only enhances user interaction but also aids in conversions. The app offers exciting features such as automatic coupon giveaways for winners, a 'Play-Again' feature to encourage repeat visits, and a 'Refer to Play Again' option that incentivizes referrals by allowing players extra chances upon successful friend referrals. Customization is at your fingertips with a broad template library, including seasonal designs, or an option to upload your own design, ensuring your scratch card matches your brand's aesthetic. Benefit from integrated social sharing features, custom lead forms to collect zero-party data, and multilingual support for a global reach. Easily installed with a plug-and-play approach and adaptable to your campaign requirements, the app is free to use, with premium plans available based on user engagement.

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Social sharing integration

Scratch card promotions

Automatic winner coupons

Play-again feature

Refer-to-play-again

Custom lead forms

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Smartarget Popup

9.1

1 Reviews

"Engage customers with customizable popups for promos and announcements." Show more

The Smartarget Popup app is designed to effectively capture your customers' attention with customizable popups, ensuring they see your important announcements, promotions, and product launches. It's the perfect tool for enhancing visibility on your website, whether accessed via mobile or desktop, with a straightforward and user-friendly setup process that requires no coding knowledge. In just a few minutes, you can configure and deploy visually appealing popups tailored to match your website’s theme by selecting custom colors and incorporating relevant images. These engaging popups won't just inform but will also engage visitors, helping to drive awareness and action. With the Smartarget Popup app, never worry about your customers missing out on key updates or offers again, benefiting from a seamless integration that respects their browsing experience across all devices.

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Customizable popups

Mobile and desktop

Promotion announcements

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Smartarget - FAQ

8.2

2 Reviews

Display common FAQs prominently to enhance user trust and satisfaction. Show more

Smartarget - FAQ is an essential tool for enhancing user experience on your website by prominently displaying answers to frequently asked questions on every page. This app is designed to boost customer trust and satisfaction by ensuring quick and easy access to crucial information. By addressing common inquiries such as payment options, return policies, and customer support hours, Smartarget - FAQ helps in reducing customer service workload and improves user engagement. Its seamless integration on your site ensures that visitors always have the information they need at their fingertips, fostering confidence in your brand. With Smartarget - FAQ, streamline the way you communicate with your audience and enhance their overall interaction with your business.

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Visible faqs display

Page-wide integration

Trust enhancement

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Smartarget Facebook - Follow Us

8.2

2 Reviews

Boost engagement by prompting users to follow your Facebook page. Show more

Smartarget Facebook - Follow Us is a powerful tool designed to help businesses increase their Facebook followers effortlessly. By integrating seamlessly with your online platform, this app allows you to inform users about your Facebook page, encouraging them to follow you. Recognizing the significant traffic that e-commerce sites can generate from social media, Smartarget ensures that you retain and re-engage visitors effectively. The app displays subtle yet highly noticeable prompts on your site that motivate users to follow your Facebook page, keeping them connected and informed about your latest updates. This approach not only enhances customer engagement but also boosts your ability to retarget and drive them back to your website, ultimately increasing potential sales.

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Boost engagement

Increase followers

Visible prompts

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WhatsApp Plugin: Free chat, share and opt-in widget

(4/5)

9 Reviews

Effortlessly integrate WhatsApp for seamless business communication and marketing. Show more

The "WhatsApp Plugin: Free Chat, Share and Opt-In Widget" is a powerful tool designed to seamlessly integrate WhatsApp with your online store, enhancing customer engagement and streamlining communication. By utilizing this app, businesses can provide prompt and efficient customer service, helping convert leads into loyal customers. The app offers a comprehensive solution for online merchants, enabling real-time chats with store visitors and sending automated or manual outbound messages through WhatsApp. It simplifies the process of marketing and customer interaction, making it accessible for businesses of all sizes. For advanced WhatsApp notification features, users are directed to the new Sellonboard app. Please note that while this plugin harnesses WhatsApp's robust API through the services of official partner Tyntec, it is not directly endorsed by WhatsApp.

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Seamless integration

Chat widget

Outbound messaging

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Smartarget - Contact Us

8.2

1 Reviews

Easily connect customers via WhatsApp, Messenger, Viber, Email, and Skype. Show more

Smartarget - Contact Us is a versatile app designed to enhance customer interaction by providing multiple communication channels. It allows your customers to reach out through their preferred platforms, such as WhatsApp, Facebook Messenger, Viber, Email, and Skype, among others. By offering diverse contact options, Smartarget - Contact Us increases the likelihood of transforming customer inquiries into valuable leads. The contact widget is prominently displayed on all your website pages using the FREE PLUS plan, ensuring maximum visibility without being intrusive. This strategic placement not only encourages user engagement but also improves customer satisfaction by facilitating easy and convenient communication. Ideal for businesses looking to improve their customer service and grow their audience, Smartarget - Contact Us integrates seamlessly into any website.

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Multi-platform integration

Enhanced user engagement

Visible non-intrusive widget

Increase lead conversion

Universal contact solution

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All in One Accessibility

Streamline website accessibility with AI support for 140 languages and more. Show more

All in One Accessibility is a powerful AI-driven widget designed to enhance web accessibility quickly and efficiently. Supporting 140 languages, this tool provides features like a screen reader, voice navigation, dictionary, virtual keyboard, and customizable accessibility profiles, making websites more inclusive for people with various impairments. The app automatically remediates image alternative text and adjusts UI design for better accessibility, ensuring compliance with a wide array of international standards including ADA, WCAG, and more. It is specifically built to improve the accessibility of Ecwid websites, allowing visitors with hearing, vision, and motor impairments among others, to have an improved browsing experience. Users can customize the widget’s color, icon size, and position, as well as add a custom accessibility statement link. The app's adherence to industry security and SEO practices, and its compliance with GDPR and COPPA regulations, further solidify its reliability. Optional add-ons such as White Label services, custom branding, and accessibility monitoring are available, providing a flexible, lightweight, and legally safeguarded solution for website owners.

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Screen reader

Voice navigation

Virtual keyboard

Accessibility profiles

Ai language support

Ga4 tracking

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Buy One Get One Free: Sales Promotions

$12.5 / Month

6.4

12 Reviews

Boost sales effortlessly with enticing buy-one-get-one-free promotions. Show more

The "Buy One Get One Free: Sales Promotions" app is designed to help businesses implement effective BOGOF strategies that are favored by both buyers and sellers worldwide. This popular promotional tactic is widely used by major retailers like Amazon and Walmart, as well as local businesses, to boost sales and attract customers. By tapping into the universal love for deals and freebies, BOGOF offers irresistible promotions such as “buy one get one free” and “three for the price of two," encouraging customers to take advantage of these opportunities even without prior purchase intentions. This app demonstrates how BOGOF promotions can significantly increase the average shopping cart size, boosting both sales and stock turnover. Despite its effectiveness leading to some regulatory scrutiny, the app offers strategic insights to enhance revenue while meeting customer expectations. Elevate your sales with the right promotional tools and watch your profits grow.

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Boost sales effortlessly

Enticing promotions

Increase cart size

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Upsell & Cross-Sell Product Bundles: Frequently Bought Together and More

$8.49 / Month

8.2

5 Reviews

Boost sales by encouraging purchases of related products and bundles. Show more

The "Upsell & Cross-Sell Product Bundles: Frequently Bought Together and More" app is designed to enhance your online store's sales strategy by effectively employing upselling and cross-selling techniques. This powerful tool allows you to craft compelling pre-purchase and post-purchase offers that significantly increase your average order value (AOV), thereby boosting profitability without raising customer acquisition costs. By mimicking the "frequently bought together" feature, similar to Amazon, the app showcases enticing product bundles and applies discounts to motivate customers to opt for the bundles over individual items. It includes versatile features such as a cart page upsell funnel and post-purchase upsells, which smoothly integrate with the shopping flow to entice customers to add more items to their orders. Additionally, the Add to Cart Upsell feature captivates customers by offering relevant product suggestions as they shop. Suitable for a wide range of industries, from apparel and electronics to groceries and toys, this intuitive app empowers retailers to optimize their sales funnels and provide a personalized shopping experience, ensuring sustained business growth. Test its impact on your conversions and revenue through the demo store and unlock the full potential of upselling and cross-selling today!

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Cross-sell bundles

Upsell offers

Post-purchase upsell

Cart page funnel

Add to cart upsell

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Chatra: Live Chat

(3/5)

4 Reviews

Boost sales with real-time chat and personalized customer support. Show more

Chatra: Live Chat is a powerful app designed to boost sales and enhance customer service by enabling real-time interactions on your website. By allowing you to see the contents of a shopper's cart, Chatra helps identify your most valuable customers and provides tailored support to encourage order placements. The app features tools like live typing insights, which allow you to see what customers are typing before they hit 'send,' helping you respond more efficiently. It also offers group chats, enabling multiple agents to assist a customer simultaneously, ensuring quicker resolutions to inquiries or concerns. Chatra reduces cart abandonment with proactive engagement and saves conversation histories, allowing seamless interactions even when customers return after some time. With its ability to collect contact information when offline and targeted chat triggers, Chatra ensures you never miss an opportunity to engage with a visitor. Available on various platforms, Chatra provides a user-friendly experience with its messenger-like interface and offers a free plan for up to five agents, making it an accessible choice for businesses seeking to improve their customer service and sales.

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Conversation history

Real-time chat

Targeted chats

Cart saving

Live typing insights

Group chats

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WhatsApp Chat - Live Chat

Boost sales with tailored, real-time customer support via WhatsApp and more. Show more

WhatsApp Chat - Live Chat is an intuitive real-time messaging app designed to enhance customer interactions and minimize support calls and emails without any need for coding skills. This app seamlessly connects businesses with customers via popular platforms like WhatsApp, Messenger, and Telegram, facilitating easy and instant communication. The customizable chat bubbles allow businesses to maintain their brand identity, providing a personalized experience for customers. With a focus on quick response times, the app helps foster stronger relationships by making customers feel valued and understood. By improving customer service, businesses can increase trust, loyalty, and ultimately, sales revenue. The app is more than just a communication tool; it is a strategic asset for business growth. Additionally, users have access to the dedicated POWR Support team via email around the clock, with live chat support available on upgraded plans.

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Multi-platform support

Customizable interface

Real-time chat

Boost sales

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BizLoopRewards

$20 / Month

9.1

4 Reviews

Create flexible, automated rewards to boost customer loyalty effortlessly. Show more

BizLoopRewards is a dynamic app designed to enhance customer loyalty by offering flexible and customizable rewards systems for your store. It allows you to create diverse reward configurations that incentivize repeat purchases, fostering a continuous loop of engagement. Customers can earn points with every purchase and redeem them for discounts or save them for larger rewards, all seamlessly integrated into their shopping experience. The app is fully integrated within your control panel, allowing you to effortlessly create, manage, and adjust rewards and customer points with just a few clicks. On the customer side, a sleek, non-intrusive button on the storefront provides easy access to point balances and available rewards, encouraging consistent interaction. Points are automatically issued with every purchase, streamlining the experience for both you and your customers, and enhancing the overall shopping experience by simplifying the rewards process. BizLoopRewards helps you build lasting customer relationships while driving sales growth with an engaging and efficient rewards system.

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Flexible rewards system

Automated points integration

Points management dashboard

Non-intrusive storefront button

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Omnisend Email Marketing and SMS

9.1

4 Reviews

Boost sales with Omnisend's email & SMS marketing automation for ecommerce. Show more

Omnisend Email Marketing and SMS is a powerful automation tool designed to enhance sales for over 125,000 ecommerce stores worldwide. With its user-friendly interface, businesses can effortlessly create and send personalized emails, newsletters, and global SMS campaigns. The app features intuitive tools like exit-intent popups and spin-to-win forms to grow your email list effectively. Users benefit from ready-made email templates suitable for promotions like Summer Sales, requiring no coding skills. Omnisend also offers streamlined set-up for automated workflows, including abandoned cart recovery and personalized welcome messages. With over 20 pre-made automations, the app ensures personalization and efficiency to boost sales. All users, even those on the free plan, have access to 24/7 email and live chat support, making it an accessible solution that grows with your business.

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Email marketing automation

Browse abandonment

Welcome workflows

Signup forms

Email templates

Abandoned cart automation

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Belco: Customer Service Software for Online Stores

Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.

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Centralized dashboard

Automation tools

Insights reporting

Order information

Integrated communication

Customer recognition

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Desku - Helpdesk, Chatbots & Livechat

8.2

2 Reviews

Comprehensive support platform: live chat, chatbots, surveys, macros, audience targeting. Show more

Desku is a comprehensive customer support platform designed to enhance service for small to medium-sized businesses through automation and seamless integration. Its robust features include a centralized email inbox, live chat, and a flexible Knowledge Base, all essential for efficient customer communication. With Desku, Ecwid vendors can connect multiple stores, allowing them to manage customer support across various locations effortlessly. The platform’s No Code Chatbots Builder makes it easy to create chatbots without technical expertise, enhancing customer interaction through automation. Personalized communication is made possible with Dynamic Liquid Variables, which allow messages to be tailored based on specific conditions. Additionally, Desku offers an intuitive Survey Builder for creating engaging surveys, providing valuable response insights. Efficiency is further boosted with features like time-saving Macros and a chatbot that allows customers to check order status using just their order ID and delivery postal code. Finally, the Eyecatcher feature in Desku's Live Chat widget helps target the right audience with timely and relevant interactions, optimizing customer engagement.

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Multiple store support

Live chat

Audience targeting

Personalized messaging

Survey builder

No code chatbots

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POWR: Form Builder - Contact Form

Create versatile, professional forms effortlessly. Integrates widely, no coding required. Show more

POWR: Form Builder - Contact Form is a comprehensive tool designed to streamline your online business operations through versatile form creation. This all-in-one form builder enables you to gather essential information from your site visitors effortlessly, enhancing customer interaction and data collection. Whether you need a Contact Us form to connect with customers or a Subscription form to grow your email list, POWR Form Builder offers a user-friendly interface to meet those needs without requiring any coding skills. You can also utilize Feedback forms for insights on product improvements, Order forms for seamless transactions, and Surveys for market research. Seamlessly integrate with popular software like Mailchimp and Google Suite, or expand functionality with advanced features such as conditional logic and multi-step forms. Plus, receive dedicated support 24/7 and access live chat with upgraded accounts, ensuring you have the assistance you need at any time. Get started for free and create unlimited forms to enhance your business engagement and efficiency.

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No coding

Automatic emails

Versatile forms

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Gratisfaction: Giveaways & Contests, Loyalty, Referral, Birthdays & Anniversaries

$39 / Month

8.2

80 Reviews

Boost sales with customizable loyalty, referral, and event-based rewards programs. Show more

Gratisfaction is an innovative app designed to enhance customer engagement by offering a comprehensive suite of loyalty, referral, and rewards programs. From its customizable features, businesses can tailor incentives to suit their unique needs, increasing both customer satisfaction and retention. Not only does Gratisfaction make it seamless to reward customers for purchases and referrals, but it also celebrates personal milestones such as birthdays and anniversaries, enticing customers to return to the store. Businesses can further amplify their reach by incentivizing social media interactions and newsletter subscriptions, turning casual browsers into loyal advocates. Additionally, the app's clean widgets and pop-ups integrate smoothly into your website, ensuring a distraction-free experience for customers. User testimonials, like those from Mineral Mindz, highlight the app’s exceptional customer service and its effectiveness over competitors, making Gratisfaction a top choice for businesses looking to supercharge their customer loyalty initiatives. With its dynamic features, including contests and giveaways, businesses can routinely engage with customers, making every interaction a rewarding experience.

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Customizable rewards programs

Event-based incentives

Instant giveaways

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Whatsapp Automated Notifications: Abandoned Cart, Order Info, Tracking

$9.99 / Month

Boost revenue with automated WhatsApp notifications for orders and tracking.

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JivoChat Live Chat

$19 / Month

6.6

2 Reviews

Omnichannel communication tool for seamless customer engagement across platforms. Show more

JivoChat Live Chat is a powerful tool designed to double your sales by enhancing customer support with an all-in-one communication platform. Unlike typical live chat apps, JivoChat stands out with its omnichannel capabilities, integrating website live chats, Facebook interactions, email messages, and international phone calls into a single, user-friendly app. This seamless integration is trusted by over 240,000 websites and 40,000 Facebook Pages globally, facilitating more than 12 million chats every month. What sets JivoChat apart is its ability to offer instant callbacks within 27 seconds, leaving a lasting impression on your visitors. Additionally, its multi-agent chat feature allows seamless transfer and collaboration among team members, ensuring prompt and efficient customer service. The highly rated JivoChat mobile app, with a 4.6-star rating on the AppStore, reflects its popularity and effectiveness, surpassing most other live chat applications.

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Omnichannel communication

Instant callbacks

Multi-agent chats

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