Chaport is designed as a modern messenger to make your communication with customers as easy and enjoyable as chatting with friends.

Key features:

• Live chat: Talk to your customers in real-time and boost sales.
• Chatbots: Let chatbots answer common questions and qualify leads. Offer instant help 24/7, even when your team is offline.
• Multi-channel: Integrate Chaport with Facebook, Telegram, and Viber and answer chats coming from different channels in a single app.
• Knowledge base + FAQ bot: Launch a knowledge base on your website and offer automated article suggestions in the chat widget.
• Auto-invitations: Send automatic chat invitations to visitors based on specified rules.
• Saved replies: Create answer templates to frequently asked questions, reply in a few clicks, and save your time.
• Typing insights: Read visitor messages even before they are sent and answer faster.
• Pre-chat form: Collect names, emails, phone numbers, and any other info before the chat.
• Custom fields: Create additional fields to collect and store any customer data.
• Group chats: Transfer a chat to a colleague, join a group chat, or view others' chats in real-time.
• Integrations: Use API to integrate Chaport with third-party apps or connect Chaport to 3,000+ apps via Zapier.
• Visitor info: View items in a shopping cart, visitor name, contact details, language, location, browser, chat start page, the website they came from, and more.
• Visitor behavior: See the pages your visitors are browsing directly in the live chat in real-time.
• Visitor notes: Leave information about website visitors for future reference.
• Messenger mode: Visitors can send you messages and read chat history even when you're offline.
• Multilingual chat widget: Visitors automatically see the widget in their native language. 30+ languages are available.
• Web app that supports all modern browsers.
• Mobile apps for Android and iOS (with all features of desktop apps).
• Desktop apps for Windows and Mac.
• Powerful free forever plan with an unlimited number of chats.
• And much more...