Ecwid Chatbots apps 2025

Desku - Helpdesk, Chatbots & Livechat

8.1

2 Reviews

Comprehensive support platform: live chat, chatbots, surveys, macros, audience targeting. Show more

Desku is a comprehensive customer support platform designed to enhance service for small to medium-sized businesses through automation and seamless integration. Its robust features include a centralized email inbox, live chat, and a flexible Knowledge Base, all essential for efficient customer communication. With Desku, Ecwid vendors can connect multiple stores, allowing them to manage customer support across various locations effortlessly. The platform’s No Code Chatbots Builder makes it easy to create chatbots without technical expertise, enhancing customer interaction through automation. Personalized communication is made possible with Dynamic Liquid Variables, which allow messages to be tailored based on specific conditions. Additionally, Desku offers an intuitive Survey Builder for creating engaging surveys, providing valuable response insights. Efficiency is further boosted with features like time-saving Macros and a chatbot that allows customers to check order status using just their order ID and delivery postal code. Finally, the Eyecatcher feature in Desku's Live Chat widget helps target the right audience with timely and relevant interactions, optimizing customer engagement.

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Multiple store support

Live chat

Audience targeting

Personalized messaging

Survey builder

No code chatbots

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Massively Live Chat & Chatbots

$39-$69 / Month

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Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.

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Ai-powered chatbots

Live chat support

24/7 service

Omnichannel engagement

Order status automation

Custom bot building

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Doko AI ‑ AI Chatbots

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Effortlessly create AI chatbots for automated customer support and task management. Show more

Doko AI ‑ AI Chatbots is a versatile tool that empowers businesses to create custom AI chatbots effortlessly, without requiring any technical expertise. Designed with ease of use in mind, the app addresses real-world challenges by automating repetitive tasks such as answering FAQs, tracking orders, and scheduling appointments. This functionality enables businesses to enhance their customer support and streamline operations. It is particularly beneficial for merchants across various sectors, including retail, e-commerce, and healthcare. For instance, a small store can utilize the app to recommend products or manage customer inquiries more efficiently. With Doko AI, businesses can offer human-like product recommendations and create support tickets, providing a seamless customer experience. This app is an invaluable asset for any business looking to elevate its customer service through automation.

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Product recommendations

Track orders

Automate tasks

Create ai chatbots

Answer faqs

Schedule appointments

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Tidio Live Chat & AI Chatbots

$29-$39 / Month

7

1,929 Reviews

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Live Chat boosted with Chatbots for the best customer support Show more

Tidio Live Chat & AI Chatbots is a robust customer experience platform designed to enhance online store interactions and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can answer common customer queries instantly, helping to increase revenue. By centralizing all customer communications, Tidio serves as a simple yet powerful helpdesk solution for businesses. The app integrates seamlessly with Shopify, allowing users to add it with just a single click, enhancing efficiency through dedicated features. Users can communicate with visitors through live chat, swiftly resolving issues and proactively boosting sales. Additionally, the Lyro AI bot works alongside human agents to automatically address customer questions. Tidio also offers functionalities like cart previews, order history checks, and product recommendations directly in the chat, as well as a straightforward ticketing system for managing customer requests.

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Product recommendations

Ai-powered chatbots

Visitor engagement

Live chat interaction

Sales boosting chatbots

Common questions resolving

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Chatbot & Live Chat | Algomo

$9-$499 / Month

(4.5/5)

19 Reviews

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Chatbots are old stuff, welcome to the new era of AI Agents Show more

Chatbot & Live Chat | Algomo offers an innovative solution for merchants looking to enhance their customer service experience. Utilizing advanced ChatGPT technology, Algomo effectively handles repetitive customer queries, allowing businesses to focus on converting visitors into buyers through a live chat feature. Its AI agents autonomously make decisions, recommend products, and update customers on their order status, streamlining operations. With multilingual capabilities and automatic translation, Algomo enables businesses to scale globally without language barriers. The app allows customization by letting users upload support documents or specify FAQs to make the chatbot smarter. Urgent queries are auto-detected and seamlessly handed over to live chat, ensuring no customer concern goes unattended. Easily integrate Algomo into your Shopify store in under a minute, with features like instant product search and order tracking, enriching the overall shopping experience.

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Product recommendations

Order tracking

Order status updates

Easy shopify integration

Automatic translation

Multilingual capabilities

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Maisie AI Chatbots & Live Chat

$29-$109 / Month

7.9

14 Reviews

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Cut support tickets by automating answers to customer queries Show more

Maisie AI Chatbots & Live Chat is an innovative app designed to enhance sales and customer service experiences. Harnessing AI-powered chat automation, Maisie engages customers 24/7 throughout their buying journey, providing personalized product recommendations that boost conversion rates and average order values. The app automates responses to frequent customer queries, significantly reducing support tickets and freeing up valuable time for your team. With its conversational email and SMS list-building capabilities, Maisie accelerates your marketing efforts, integrating seamlessly with platforms like Klaviyo. It includes real-time order status tracking and AI-powered FAQ response automation, ensuring customer inquiries are addressed promptly. Maisie also offers seamless transitions to live chat, empowering your customer service team to step in when needed. With 18 pre-built, customizable Shopify-specific conversation templates, setting up Maisie is both quick and efficient.

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Real-time order tracking

Product recommendations

Customizable triggers

Chat automation

Faq automation

Live chat handover

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ClickConnector

$99-$499 / Month

(2.2/5)

2 Reviews

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Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.

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Team collaboration

Omni-channel support

Shopify chat sidebar

Knowledge base integration

Automatic chat triggers

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Chaport: Live Chat & Chatbots

$23 / Month

(3/5)

2 Reviews

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Enhance customer communication with real-time chats, chatbots, and multi-channel integration.

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Desku - Helpdesk, Chatbots & Livechat

8.1

2 Reviews

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Comprehensive support platform: live chat, chatbots, surveys, macros, audience targeting. Show more

Desku is a comprehensive customer support platform designed to enhance service for small to medium-sized businesses through automation and seamless integration. Its robust features include a centralized email inbox, live chat, and a flexible Knowledge Base, all essential for efficient customer communication. With Desku, Ecwid vendors can connect multiple stores, allowing them to manage customer support across various locations effortlessly. The platform’s No Code Chatbots Builder makes it easy to create chatbots without technical expertise, enhancing customer interaction through automation. Personalized communication is made possible with Dynamic Liquid Variables, which allow messages to be tailored based on specific conditions. Additionally, Desku offers an intuitive Survey Builder for creating engaging surveys, providing valuable response insights. Efficiency is further boosted with features like time-saving Macros and a chatbot that allows customers to check order status using just their order ID and delivery postal code. Finally, the Eyecatcher feature in Desku's Live Chat widget helps target the right audience with timely and relevant interactions, optimizing customer engagement.

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Multiple store support

Live chat

Audience targeting

Personalized messaging

Survey builder

No code chatbots

Try for Free

Pushdaddy WhatsApp, Live Chat

(4.4/5)

4,194 Reviews

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Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Push notifications

Marketing automation

Multi-platform integration

Review collection

Chatbot automation

Real-time chat

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BiteSpeed ‑ Whatsapp Marketing

$249.99-$349.99 / Month

(4.9/5)

264 Reviews

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#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.

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Abandoned cart recovery

Product recommendations

Helpdesk inbox

Spin the wheel

Exit popups

Broadcast campaigns

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Smartsupp Live Chat & Chatbots

$20-$30 / Month

(2.2/5)

4 Reviews

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Smartsupp – drive your sales online through conversations!

Ai enhancements

Product suggestions

Instant responses

Lead collection

Real-time interactions

Customer service

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ExpertGuru ‑ AI Chatbots App

$20-$29 / Month

8

19 Reviews

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AI powered chatbot that engages visitor and recommend product Show more

ExpertGuru ‑ AI Chatbots App is a robust solution designed to transform Shopify visitors into loyal customers through personalized interactions. By harnessing the power of data-driven strategies, this app tailors the shopping experience to individual preferences, ensuring that customers encounter products they truly adore. Businesses can boost conversions effectively with ExpertGuru serving as their AI sales assistant, making it easier than ever to increase sales and enhance customer satisfaction. The app empowers merchants with valuable customer insights, enabling precisely targeted marketing efforts. Additionally, ExpertGuru leverages AI technology to analyze customer intent, optimizing SEO in the process. Through chat-based weekly ad campaigns, merchants can effectively engage with clients and drive greater customer value and experience.

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Ai-driven recommendations

Seo improvement

Customer insights

Personalized shopping experience

Weekly chat-based campaigns

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Live Chat by Social Intents

$39-$99 / Month

6.6

4 Reviews

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Social Intents Live Chat for MS Teams, Slack, and ChatGPT Show more

Social Intents Live Chat revolutionizes customer interaction by integrating seamlessly with the collaboration tools you already use, such as Microsoft Teams and Slack. This innovative app allows you to communicate with website visitors without the hassle of switching between multiple messaging platforms. With the power of OpenAI's ChatGPT, you can create a sophisticated chatbot to address visitor inquiries, enriching your user experience. Moreover, the application allows you to train your chatbot with your website data, making it more efficient and responsive. Social Intents Live Chat supports unlimited live chat agents across multiple platforms, including Zoom and Webex, ensuring no customer query goes unanswered. The app also features auto-translation capabilities, enabling real-time communication in the visitor's language for broader reach. Customize your chat interface with tailored logos, colors, text, and language to align with your business identity effortlessly.

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Customizable interface

Live chat integration

Unlimited agents

Chatbot training

Auto-translate chats

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ZigChat

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Empower Your Business with ZigChat's Omni-Channel Chatbots Show more

ZigChat is a cutting-edge app designed to transform business communication through advanced automation. It simplifies interactions across multiple platforms such as WhatsApp, SMS, Instagram, and Facebook, significantly reducing the need for manual intervention. With robust omnichannel and multilingual support, ZigChat enables merchants to efficiently handle inquiries, manage orders, and build stronger customer relationships. The app features intuitive template management for easy message creation and campaign automation to enhance marketing efforts. Its powerful automation tools help optimize workflows, while its comprehensive analytics provide valuable insights for informed decision-making. ZigChat stands out as a versatile solution, ideal for businesses aiming to improve their chat experiences and maintain a competitive edge.

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Customer engagement

Valuable analytics

Manage orders

Omnichannel support

Multilingual capabilities

Streamline inquiries

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Hello24: WhatsApp Shop+Chatbot

$40-$75 / Month

8.2

3 Reviews

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WhatsApp Shop, Support & Marketing via official WhatsApp API

Customer engagement

Sales boosting

Whatsapp marketing

Product listing

Automated chatbots

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Chatfuel: Sales AI Chatbot

$59 / Month

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Enhance sales by integrating WhatsApp with ChatGPT-chatbots Show more

Chatfuel: Sales AI Chatbot is an innovative app designed to enhance your sales and boost revenue through automation on WhatsApp, seamlessly integrating ChatGPT technology. This app allows businesses to automate personalized communication by sending exclusive offers, tailored product recommendations, and reminders about abandoned carts, significantly improving conversion rates. Key features include sending automated order confirmations and providing real-time shipping updates to keep customers informed every step of the way. With live chat functionality, businesses can offer unparalleled customer support with the help of multiple agents, enhancing customer satisfaction and loyalty. The built-in AI ensures that interactions remain engaging and relevant, simplifying the sales process while maximizing efficiency. Whether you’re looking to streamline operations or improve user experience, Chatfuel offers a comprehensive solution tailored for modern business needs.

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Abandoned cart recovery

Automated product recommendations

Personalized messages

Live chat support

Order confirmations

Shipping updates

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BYI ‑ WhatsApp Abandoned Cart

$9-$19 / Month

8.2

1 Reviews

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Abandoned Cart Recovery, Bulk Campaigns, ChatBot on WhatsApp Show more

BYI ‑ WhatsApp Abandoned Cart is a powerful app designed to enhance customer engagement and boost sales by automating abandoned cart recovery messages. It allows businesses to deliver personalized and interactive broadcast campaigns, keeping customers informed about new launches and promotional offers directly through WhatsApp. The app also provides real-time support with a no-code chatbot tool, efficiently addressing repetitive customer queries to improve satisfaction. Users can easily integrate their logistics partner API, enabling the chatbot to answer “Where is my order?” inquiries seamlessly. By leveraging WhatsApp's popular messaging platform, Botyouridea ensures that businesses can maintain an open line of communication with their customers, ultimately driving sales and building stronger customer relationships. Whether it's recovering potential lost sales or providing timely customer support, this app equips businesses with the tools needed to succeed in today's competitive e-commerce landscape.

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Automated cart recovery

Bulk campaigns

Whatsapp chatbot

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VOC AI Live Chat & AI Chatbots

6.4

12 Reviews

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Customer Intelligence for the Most Customer Centric Brands Show more

ChatGPT Customer Service is a cutting-edge application designed to offer businesses deep insights into customer feedback and reviews. Leveraging the power of AI, this platform enables users to download and analyze customer reviews from popular sources like Amazon and Trustpilot easily. By providing a user-friendly interface, the app makes it simple to uncover valuable trends and insights to understand customer behavior and preferences. This all-in-one helpdesk not just gathers feedback but helps interpret and act on it, effectively streamlining customer support rather than complicating it. With ChatGPT Customer Service, stay ahead of the competition by harnessing the voice of the customer and optimizing your service strategies accordingly. Explore the tool's comprehensive features to enhance your understanding of both your own and your competitor's customer sentiments effortlessly.

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Competitor analysis

Ai review analysis

Download reviews

Customer trend insights

Voice of customer

Streamlined support

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Formilla Live Chat + Chatbot

$17.49-$74.99 / Month

8.2

41 Reviews

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Live chat and chatbot to increase sales and improve support! Show more

Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.

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Real-time chat

Visitor monitoring

Lead qualification

Mobile apps

Marketing popups

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Ecwid Chatbots apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Desku - Helpdesk, Chatbots & Livechat

Massively Live Chat & Chatbots

Doko AI ‑ AI Chatbots

Tidio Live Chat & AI Chatbots

Chatbot & Live Chat | Algomo

Maisie AI Chatbots & Live Chat

ClickConnector

Chaport: Live Chat & Chatbots

Desku - Helpdesk, Chatbots & Livechat

Pushdaddy WhatsApp, Live Chat

BiteSpeed ‑ Whatsapp Marketing

Smartsupp Live Chat & Chatbots

ExpertGuru ‑ AI Chatbots App

Live Chat by Social Intents

ZigChat

Hello24: WhatsApp Shop+Chatbot

Chatfuel: Sales AI Chatbot

BYI ‑ WhatsApp Abandoned Cart

VOC AI Live Chat & AI Chatbots

Formilla Live Chat + Chatbot