Bigcommerce live chat apps 2025

Kindly Automation & Conversational AI

Empathetic AI chatbot enhancing e-commerce with human-in-the-loop support. Show more

Kindly Automation & Conversational AI is your go-to hybrid chatbot platform, designed with a human-in-the-loop mindset to elevate your e-commerce business. Seamlessly blending the efficiency of AI with the warmth of human interaction, Kindly offers a unique approach to customer service, ensuring every interaction is both intelligent and empathetic. Built on the robust GPT framework, this app stands out as a powerful tool that understands and anticipates customer needs, enhancing satisfaction and loyalty. By integrating Kindly into your operations, you can expect significant improvements in handling queries, resolving issues swiftly, and personalizing customer journeys. This innovative platform is more than just a chatbot; it’s a strategic partner dedicated to transforming how you engage with your customers. Get ready to redefine your brand’s customer experience with Kindly at the helm!

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Drive sales

Automate support

Optimize conversions

Empathetic ai chatbot

Human-in-the-loop

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WhatsApp and Chat Buttons by Chaty

9.1

6 Reviews

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Connect with customers via 20+ messaging platforms using Chaty's seamless integration.

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Maisie AI Chatbots + Live Chat + Quizzes

(4.3/5)

12 Reviews

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Maisie: AI-driven sales assistant for customer engagement and support.

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Whatsapp - Contact Us by Smartarget

7.1

6 Reviews

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Easily connect customers via WhatsApp with a simple web icon.

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JivoChat Business Messenger

6.9

5 Reviews

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Centralize chats, emails, calls, and social media in one app.

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Tidio Live Chat & AI Chatbots

(3.5/5)

23 Reviews

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"Boost customer service with live chat and AI-powered chatbots seamlessly." Show more

Tidio Live Chat & AI Chatbots is an all-encompassing customer service platform tailored to help businesses thrive. By integrating live chat, AI-enabled chatbots, emails, as well as social media channels like Messenger and Instagram, Tidio offers a streamlined communication hub to engage with customers efficiently. Its live chat feature is designed to elevate shoppers' experiences by providing real-time assistance, building trust, and ultimately boosting sales. The platform's AI-powered chatbots ensure that customer inquiries are addressed 24/7, from saving abandoned carts to offering discount codes, even in your absence. Businesses can create personalized chatbots with ease using Tidio's intuitive drag-and-drop editor or choose from pre-designed templates—no coding required. Additionally, the app's mobile-friendly design and live Visitors List enable proactive engagement, helping convert interactions into sales and fostering customer loyalty. Installing Tidio Live Chat is quick and simple, empowering businesses to provide excellent customer service and fostering growth effectively.

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Multi-platform support

Ai-powered chatbots

Live chat integration

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ActiveCampaign

(3.2/5)

25 Reviews

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Automate and personalize customer engagement across various channels effortlessly. Show more

ActiveCampaign is a comprehensive customer experience automation (CXA) platform designed for businesses of all sizes to enhance customer engagement across multiple channels. It serves over 180,000 businesses in more than 170 countries, providing access to hundreds of pre-built automations that seamlessly integrate email marketing, CRM, and machine learning. This integration fosters powerful segmentation and personalization strategies across social media, email, messaging, chat, and text. By eliminating the traditional silos between email marketing and CRM tools, ActiveCampaign enables businesses to automate authentic and personalized customer experiences. With over 870 integrations, including BigCommerce, Square, and Salesforce, the platform offers versatile functionality to meet diverse business needs. As a result, companies can improve customer interactions and streamline their marketing efforts for increased efficiency and effectiveness.

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Social media engagement

Email marketing integration

Pre-built automations

Cross-channel personalization

Customer engagement automation

Crm capabilities

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Chatway Live Chat

9.1

3 Reviews

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Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.

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Customizable widget

Multi-channel integration

Live chat

Mobile apps

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LiveChat + Customer Insight

6.7

26 Reviews

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Enhance sales with AI-powered chat for seamless customer support. Show more

LiveChat + Customer Insight is an intuitive app designed to transform the way businesses interact with their customers online. It provides a seamless platform for addressing customer inquiries related to shopping, shipping, returns, and more, offering swift and convenient solutions. By integrating LiveChat into your online store, you can start engaging with customers from day one, providing personalized shopping assistance that enhances their overall experience. The app leverages detailed customer insights to tailor interactions, making each conversation more meaningful and relevant. Additionally, with integrated AI capabilities, communication is not only accelerated but also made more efficient, allowing businesses to handle more customer queries simultaneously. Overall, LiveChat + Customer Insight serves as a virtual shopping assistant that not only supports customers but also helps businesses drive sales effectively.

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Customer details

Ai-powered chat

Seamless support

Live conversations

Virtual assistant

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