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Showing 1 to 20 of 21 Apps
Chatway Live Chat

Chatway Live Chat

  • Free Plan Available
9.1
4 Reviews
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Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.
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Customizable widget
Multi-channel integration
Live chat
Mobile apps
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SaleSmartly Chat

SaleSmartly Chat

  • Free Plan Available
8.2
1 Reviews
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"Streamline sales with intelligent, unified customer service across all channels." Show more

SaleSmartly Chat is an innovative app designed to streamline customer service and boost sales for merchants by centralizing communication across multiple channels. This one-stop intelligent tool integrates seamlessly with popular social media platforms like Facebook, Instagram, WhatsApp, Line, Telegram, Email, Slack, and WeChat, ensuring merchants never miss a customer interaction. With its advanced customer service robots and a suite of rich email templates, SaleSmartly helps businesses handle increased traffic efficiently without the hassle of jumping between different apps. The app not only enhances marketing efforts with automated strategies but also provides a user-friendly web chat plug-in, making it easier to engage with customers directly from your website. By aggregating multiple accounts and supporting cross-media communications, SaleSmartly tackles the common issue of abandoned orders, driving higher conversion rates and increased revenue. Whether you're a small business owner or managing multiple stores, SaleSmartly Chat simplifies the way you interact with customers, helping you focus on growing your business.
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Multi-channel integration
Automated marketing
Smart bots
Unified chat management
Cross-media support
Multi-account aggregation
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WhatsApp and Chat Buttons by Chaty

WhatsApp and Chat Buttons by Chaty

  • Free Plan Available
9.1
6 Reviews
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Connect with customers via 20+ messaging platforms using Chaty's seamless integration. Show more

WhatsApp and Chat Buttons by Chaty is a versatile communication tool designed to enhance interaction between businesses and their shoppers. By integrating with over 20 popular social and messaging platforms, including WhatsApp, Facebook Messenger, Telegram, and Instagram, Chaty ensures seamless connectivity and support for customer inquiries. This app empowers businesses on BigCommerce by enabling them to meet their customers on their preferred communication platforms, be it through text, calls, or social media channels. The Chaty widget, easily added to your website, allows for real-time engagement, facilitating immediate responses to customer questions and concerns. By offering such diverse communication options, businesses can significantly improve customer satisfaction and foster stronger relationships. Additionally, the app contributes to business scalability by streamlining interactions and enhancing customer support capabilities across multiple channels. With Chaty, businesses can ensure they never miss an opportunity to connect with and support their shoppers.
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Seamless integration
Multichannel support
Instant communication
20+ platforms
Flexible messaging
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DeskMoz 24x7 Live Chat Agents

DeskMoz 24x7 Live Chat Agents

8.2
2 Reviews
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24x7 live chat agents for sales support on BigCommerce stores. Show more

DeskMoz 24x7 Live Chat Agents offers a seamless blend of customer support and sales lead generation tailored for BigCommerce stores. By deploying custom-trained human agents around the clock, DeskMoz ensures that your store visitors' inquiries are addressed promptly, helping them make informed buying decisions. The service isn't just for potential customers; existing buyers can also get assistance with questions related to shipping, order status, and more. Boasting a team of experienced chat professionals, DeskMoz delivers high-quality interactions, achieving over 90% CSAT scores. With an average response time of less than 45 seconds, the app distinguishes itself by offering real-time chat support and transcripts, all within two days of setup. DeskMoz is your 24x7 sales and support manager, enhancing customer engagement and satisfaction. Get started with a 10-day free trial and experience the difference of real human interaction over bots.
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Lead generation
Fast setup
24x7 live chat
Customer support
Real-time transcripts
Custom trained agents
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Kindly Automation & Conversational AI

Kindly Automation & Conversational AI

  • Free App
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Empathetic AI chatbot enhancing e-commerce with human-in-the-loop support. Show more

Kindly Automation & Conversational AI is your go-to hybrid chatbot platform, designed with a human-in-the-loop mindset to elevate your e-commerce business. Seamlessly blending the efficiency of AI with the warmth of human interaction, Kindly offers a unique approach to customer service, ensuring every interaction is both intelligent and empathetic. Built on the robust GPT framework, this app stands out as a powerful tool that understands and anticipates customer needs, enhancing satisfaction and loyalty. By integrating Kindly into your operations, you can expect significant improvements in handling queries, resolving issues swiftly, and personalizing customer journeys. This innovative platform is more than just a chatbot; it’s a strategic partner dedicated to transforming how you engage with your customers. Get ready to redefine your brand’s customer experience with Kindly at the helm!
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Drive sales
Automate support
Optimize conversions
Empathetic ai chatbot
Human-in-the-loop
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LiveChat + Customer Insight

LiveChat + Customer Insight

  • 14 Days Free Trial
6.7
26 Reviews
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Enhance sales with AI-powered chat for seamless customer support. Show more

LiveChat + Customer Insight is an intuitive app designed to transform the way businesses interact with their customers online. It provides a seamless platform for addressing customer inquiries related to shopping, shipping, returns, and more, offering swift and convenient solutions. By integrating LiveChat into your online store, you can start engaging with customers from day one, providing personalized shopping assistance that enhances their overall experience. The app leverages detailed customer insights to tailor interactions, making each conversation more meaningful and relevant. Additionally, with integrated AI capabilities, communication is not only accelerated but also made more efficient, allowing businesses to handle more customer queries simultaneously. Overall, LiveChat + Customer Insight serves as a virtual shopping assistant that not only supports customers but also helps businesses drive sales effectively.
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Customer details
Ai-powered chat
Seamless support
Live conversations
Virtual assistant
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Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

  • 7 Days Free Trial
(3.5/5)
23 Reviews
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"Boost customer service with live chat and AI-powered chatbots seamlessly." Show more

Tidio Live Chat & AI Chatbots is an all-encompassing customer service platform tailored to help businesses thrive. By integrating live chat, AI-enabled chatbots, emails, as well as social media channels like Messenger and Instagram, Tidio offers a streamlined communication hub to engage with customers efficiently. Its live chat feature is designed to elevate shoppers' experiences by providing real-time assistance, building trust, and ultimately boosting sales. The platform's AI-powered chatbots ensure that customer inquiries are addressed 24/7, from saving abandoned carts to offering discount codes, even in your absence. Businesses can create personalized chatbots with ease using Tidio's intuitive drag-and-drop editor or choose from pre-designed templates—no coding required. Additionally, the app's mobile-friendly design and live Visitors List enable proactive engagement, helping convert interactions into sales and fostering customer loyalty. Installing Tidio Live Chat is quick and simple, empowering businesses to provide excellent customer service and fostering growth effectively.
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Multi-platform support
Ai-powered chatbots
Live chat integration
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Whatsapp - Contact Us by Smartarget

Whatsapp - Contact Us by Smartarget

  • Free Plan Available
7.1
6 Reviews
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Easily connect customers via WhatsApp with a simple web icon. Show more

"Whatsapp - Contact Us by Smartarget" is an intuitive app designed to streamline communication between businesses and their customers by leveraging the widespread use of WhatsApp. This app integrates a customizable icon at the bottom-right corner of your website, featuring your phone number and a personalized message like "Contact us" or "Message us." When clicked, it instantly opens a new tab with WhatsApp for the web, launching a chat window directly with your business. This seamless interface encourages more users to reach out with ease, enhancing customer engagement and satisfaction. It's an ideal solution for businesses aiming to boost accessibility and streamline customer interactions. By providing a direct and familiar communication channel, the app helps to create a more responsive and user-friendly experience on your website.
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Web icon integration
Whatsapp chat access
Customizable contact message
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ActiveCampaign

ActiveCampaign

(3.2/5)
25 Reviews
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Automate and personalize customer engagement across various channels effortlessly. Show more

ActiveCampaign is a comprehensive customer experience automation (CXA) platform designed for businesses of all sizes to enhance customer engagement across multiple channels. It serves over 180,000 businesses in more than 170 countries, providing access to hundreds of pre-built automations that seamlessly integrate email marketing, CRM, and machine learning. This integration fosters powerful segmentation and personalization strategies across social media, email, messaging, chat, and text. By eliminating the traditional silos between email marketing and CRM tools, ActiveCampaign enables businesses to automate authentic and personalized customer experiences. With over 870 integrations, including BigCommerce, Square, and Salesforce, the platform offers versatile functionality to meet diverse business needs. As a result, companies can improve customer interactions and streamline their marketing efforts for increased efficiency and effectiveness.
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Social media engagement
Email marketing integration
Pre-built automations
Cross-channel personalization
Customer engagement automation
Crm capabilities
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Olark

Olark

  • Free Plan Available
7.6
8 Reviews
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Boost sales with real-time chat, visitor monitoring, and personalized offers. Show more

Olark is a powerful live chat application designed to boost sales by enhancing direct communication between businesses and their customers. It enables real-time interaction, allowing businesses to engage proactively with website visitors. One of its key features is the ability to view the contents of a visitor's shopping cart, facilitating personalized recommendations, upsells, and special offers tailored to their purchasing intentions. By integrating seamlessly with Google Talk and Jabber, Olark ensures that businesses can monitor visitor activity and provide responsive customer support. This strategic feature helps in converting leads into sales by addressing queries instantaneously and reducing cart abandonment. Overall, Olark empowers businesses to create a more personalized shopping experience, driving customer satisfaction and potential sales growth.
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Personalized offers
Real-time chat
Visitor monitoring
Cart content view
Upsell capability
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JivoChat Business Messenger

JivoChat Business Messenger

  • Free Plan Available
6.9
5 Reviews
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Centralize chats, emails, calls, and social media in one app. Show more

JivoChat Business Messenger is a comprehensive communication tool designed for e-commerce businesses, integrating chats, emails, calls, and Facebook messages into a single app for seamless customer interactions. As an omnichannel platform, JivoChat allows businesses to manage live chats directly on their websites, respond to Facebook messages, handle company emails, and make international phone calls through one interface. It offers a suite of robust features like proactive in-app chat, business phone capabilities with global reach, and efficient email management, ensuring that no customer communication is missed. JivoChat stands out with its Instant Callbacks feature, encouraging potential customers to make calls and facilitating higher conversion rates. Serving over 240,000 websites and 40,000 Facebook Pages, JivoChat engages businesses and their customers in more than 12 million chats monthly. Its seamless integration and professional features, such as call recordings and employee routing, make it an indispensable tool for businesses looking to enhance customer engagement and streamline communication. By centralizing all interactions, JivoChat enables faster responses and optimized customer service, setting itself apart from other solutions in the market.
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Live chat integration
Centralized communication hub
Social media messaging
Business phone system
Email inbox management
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Facebook Messenger Chat by Zotabox

Facebook Messenger Chat by Zotabox

  • 14 Days Free Trial
8.2
1 Reviews
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Integrate Facebook Messenger for direct website customer support. Increase engagement. Show more

Facebook Messenger Chat by Zotabox seamlessly integrates Facebook Messenger into your website, transforming your customer support experience. As Messenger becomes the go-to tool for B2C communication, this app allows businesses to maintain a continuous conversation thread with customers, ensuring they can reconnect effortlessly at any time. By promoting visitor engagement and interaction, businesses can collect more emails, share special promotions, and increase social shares and followers. Zotabox offers an intuitive suite of over 20 promotional sales tools, including popups, header bars, and live chat, designed to boost your sales—with a 30-day money-back guarantee. Ideal for new website owners, the app provides a 14-day free trial to explore its features fully. Once installed, a unique Zotabox account is created, allowing you to receive crucial informational and promotional updates. With its robust features and strong customer engagement capabilities, Facebook Messenger Chat by Zotabox is your gateway to enhanced online support and marketing.
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Facebook messenger integration
Direct website support
Permanent conversation thread
Engagement tools included
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tawk.to

tawk.to

  • Free Plan Available
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Free live chat app for real-time customer support in BigCommerce. Show more

Tawk.to is a versatile Live Chat application designed to enhance customer interaction within your BigCommerce store. This tool allows businesses to provide real-time support with unlimited messaging, ticketing, and a dedicated Knowledge Base, all at no cost. Compatible with all modern browsers, tawk.to was developed to meet the increasing demand for immediate, human responses in digital customer service. By installing tawk.to, you ensure that you never miss a lead or sale, with its availability across iOS, Android, Windows, and Mac OS X platforms keeping you connected wherever you are. The app flawlessly integrates into your BigCommerce setup, enabling real-time assistance during critical decision-making moments for customers. Trusted by more than 4 million companies globally, tawk.to is 100% free with no restrictions on agents, chat volume, or widget placements. Furthermore, tawk.to provides 24x7-365 live support through various channels, ensuring continuous assistance for your business needs.
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Ticket management
Real-time chat
Knowledge base
Unlimited messaging
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Social Intents Live Chat

Social Intents Live Chat

  • 14 Days Free Trial
6.3
5 Reviews
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"Engage customers via live chat on Teams, Slack, and more platforms." Show more

Social Intents Live Chat is a versatile communication tool designed to seamlessly integrate live chat capabilities into platforms like Microsoft Teams, Google Chat, Slack, and Zoom. It allows businesses to engage with website visitors directly from these popular collaboration tools, offering enhanced customer service and increased sales potential. Coupled with AI-driven chatbots powered by ChatGPT, businesses can efficiently train support systems using their own website content, thereby reducing ongoing support costs. The app's omnichannel inbox also incorporates WhatsApp, SMS, and Messenger, facilitating a unified communication approach. With customization options for brand consistency and ease of integration with marketing tools like Mailchimp, Campaign Monitor, and Constant Contact, Social Intents Live Chat aims to enrich the customer interaction experience. Join over 75,000 satisfied business owners and explore its features with a 14-day free trial, noticing benefits like unlimited live chat agents and monthly chats. Get started today to enhance your customer service and streamline your communication strategy effectively.
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Omnichannel inbox
Ai chatbots integration
Collaboration tool integration
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Maisie AI Chatbots + Live Chat + Quizzes

Maisie AI Chatbots + Live Chat + Quizzes

  • Free Plan Available
(4.1/5)
13 Reviews
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Maisie: AI-driven sales assistant for customer engagement and support. Show more

Maisie AI Chatbots + Live Chat + Quizzes is an AI-powered sales and customer service assistant designed to enhance customer engagement and streamline interactions on your online store. This app allows businesses to automatically engage with customers 24/7, helping to guide them smoothly through their buying journey. Addressing common e-commerce challenges, Maisie offers personalized product recommendations and pre-sales support, which can reduce barriers to purchase and boost conversion rates. For website visitors on the verge of leaving without buying, Maisie's exit intent chatbots can provide personalized incentives, such as discounts or free shipping, to recover abandoned carts. Additionally, the app helps grow your email marketing list by encouraging visitors to subscribe for valuable updates and offers. Maisie seamlessly integrates with BigCommerce, featuring an intuitive chatbot builder that requires no coding, enabling you to launch and customize chatbots within minutes to suit your store’s needs. With Maisie, provide instant, real-time customer service, freeing up your team to focus on complex queries while the app handles the rest.
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Abandoned cart recovery
Personalized recommendations
Email capture
Real-time support
Ai-driven automation
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Kommunicate.io

Kommunicate.io

  • 30 Days Free Trial
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Hybrid customer support platform combining bots and real-time human assistance. Show more

Kommunicate.io is an innovative customer support automation platform that seamlessly integrates human agents with AI-driven bots to deliver exceptional customer service. Designed specifically for growing businesses, it offers real-time, proactive, and personalized support, ensuring that customers' queries and concerns are addressed efficiently and effectively. As one of the leading Bigcommerce Chatbot and Live Chat plugins, Kommunicate.io enhances user engagement and satisfaction by streamlining communication. The platform is highly customizable, allowing businesses to tailor interactions to meet their unique needs while scaling support operations effortlessly. By blending the strengths of human agents and intelligent bots, Kommunicate.io optimizes the customer support experience, fostering stronger, more meaningful connections with clients.
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No coding required
E-commerce integration
Live chat integration
Real-time support
Custom chatbot builder
Human-bot collaboration
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Chatra Live Chat, Chatbot & Cart Saver

Chatra Live Chat, Chatbot & Cart Saver

  • Free Plan Available
(3/5)
2 Reviews
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Enhance sales with live chat, chatbot, and cart recovery. Show more

Chatra Live Chat, Chatbot & Cart Saver is a versatile customer engagement tool designed for seamless interaction across web, desktop, and mobile platforms. This intuitive app allows businesses to enhance their sales by providing real-time chat support, where they can address customer queries, clarify concerns, and facilitate cross-selling and upselling opportunities. By effectively engaging with customers, Chatra helps increase both the number of orders and the average order value. One of its standout features is the cart saver functionality, which sends automatic chat messages to potential customers, offering assistance and encouraging them to complete their purchases. This proactive approach can significantly reduce cart abandonment rates, turning more browsing sessions into successful sales. With Chatra, businesses can build better customer relationships, ultimately leading to increased satisfaction and loyalty.
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Live chat
Chatbot automation
Cart recovery
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Miduoke

Miduoke

  • Free App
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Miduoke: Unified multi-channel communication platform for seamless customer service. Show more

Miduoke is a comprehensive online customer service platform designed to streamline and unify communications across a multitude of digital channels. By integrating websites, WeChat, WeChat Official Account, mini programs, mobile apps, Facebook, Line, Douyin, Weibo, SMS, and cross-border e-commerce outlets, it provides businesses with a singular interface to manage all interactions. This seamless connectivity ensures a consistent and cohesive customer service experience, tailored to the needs of a customer-centric approach. With Miduoke, businesses can efficiently handle customer inquiries and engagement across mainstream communication platforms, enhancing satisfaction and loyalty. It simplifies multi-channel communication management, allowing organizations to focus on delivering exceptional support and building stronger relationships with their audience.
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Multi-channel integration
Unified communication interface
Consistent service experience
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Telegram Live Chat by Elfsight

Telegram Live Chat by Elfsight

  • Free Plan Available
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Instant website chat via Telegram for seamless customer communication.

Instant chat integration
Custom welcome text
Audience-specific activation
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Confer With

Confer With

  • 14 Days Free Trial
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Connect shoppers with retail experts via live video for enhanced e-commerce experience. Show more

Confer With is an innovative live video shopping platform designed to bridge the gap between in-store and online retail experiences. This app enables your retail staff to connect with website shoppers instantaneously, providing real-time advice and enhancing customer service through immersive, interactive video calls. By integrating seamlessly with your Big Commerce store, Confer With allows customers to explore product images, descriptions, and videos, and then easily transition to checkout pages, driving increased conversions and customer satisfaction. The platform is highly effective, boasting video call conversion rates over 29%, and helping to significantly reduce abandoned carts and product returns. With Configurable widgets, Confer With can be easily adapted to fit any website, offering both one-way and two-way video call options to create personalized shopping experiences. This solution not only supports increased sales and revenue but also empowers your team to inspire and guide customers, especially for complex and high-value purchases, while cross-selling opportunities work to maximize the average order value.
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