Taranker.Com Logo
6.3
Social Intents Live Chat logo

Social Intents Live Chat

14 Days Free Trial

"Engage customers via live chat on Teams, Slack, and more platforms."

Omnichannel inbox
Ai chatbots integration
Collaboration tool integration
5 Reviews
6.3

About Social Intents Live Chat

Launched Jan 05, 2015

Categories

Built by socialintents.com

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Introduction Video

Description

Talking to your website visitors should be easy. AI Chat and Live Chat for Microsoft Teams, Google, and Slack. Free Trial!

Live Chat for Microsoft Teams, Google, Slack, and ChatGPT

Talking to your customers should be easy. Chat with them from the collaboration tools you already use plus AI Chatbots training on your website content.

Chat with website visitors right from Microsoft Teams, Google Chat, and Slack to engage customers, offer fantastic service, and sell more! Leverage ChatGPT powered AI chatbots training on your website data to reduce support costs.

Now with WhatsApp, SMS, and Messenger integrations for an omnichannel inbox.

Join over 75,000 happy business owners who are using Live Chat by Social Intents to build sales and improve customer service.

Plans support unlimited live chat agents and unlimited monthly chats. Customize your chat for your brand with your logo and your agent photos, customizable pre-sales information, and configurable questions.

Offer Great Live Chat Support with MS Teams, Google Chat, Zoom, and Slack Integration

Add our beautiful live chat app to convert more sales and improve customer service. Live Chat right from Teams and Zoom with our seamless Slack integration!

Save Money

Instead of spending additional advertising on 3rd party networks, drive people directly to your shop and convert them to followers and email list subscribers without leaving YOUR site.

Save Time

Let Social Intents work for you. Enable our integrations with Mailchimp, Campaign Monitor, and Constant Contact to automatically import new subscribers directly into your email list provider.

Get started today with a 14-Day Free Trial!

Pros

  • Integrates seamlessly with collaboration tools like Microsoft Teams, Google Chat, Slack, and Zoom.
  • Supports omnichannel communication with integrations for WhatsApp, SMS, and Messenger.
  • Utilizes ChatGPT powered AI chatbots for assistance, reducing support costs.
  • Supports unlimited live chat agents and monthly chats, providing scalability.
  • Highly customizable with options for branding such as logo and agent photos.
  • Enhances customer engagement and service quality, leading to increased sales.
  • Provides easy integration with email marketing tools like Mailchimp, Campaign Monitor, and Constant Contact to automate tasks.
  • Positive feedback from users, indicating reliability and satisfaction.
  • Offers a 14-day free trial, allowing users to test the service without immediate financial commitment.

Cons

  • Might require initial setup and configuration which could be time-consuming for some users.
  • Advanced customization may require technical knowledge or support.
  • Integration with multiple platforms might complicate the workflow for businesses that don't need omnichannel communication.
  • Limited information about pricing structure beyond the free trial could affect budgeting for users.
  • Dependence on third-party platforms means that any changes or discontinuations in those platforms could affect functionality.

Top Helpful Reviews

James Buchheit

Sep 12, 2018  on Bigcommerce

Great live chat - Easy to set up live chat that has a ton of customizations. I love that I can chat right from my Slack team. Awesome product!

koi...com

Mar 26, 2016  on Bigcommerce

Great live chat -

This app is exactly what I need.  Easy to set up and works as it should.  I haven't tried their other tools yet, but plan on using their conversion popup app as well to increase my signups.

tan...com

Nov 16, 2015  on Bigcommerce

customer service is non existent -

this app did not help me at all   and after SEVERAL requests for help getting the code off my site THREE MONTHS later ièm still waiting for any help

Arlene Battishill

Apr 15, 2015  on Bigcommerce

Great app, great customer service through their chat box! -

Just installed this app on my BigCommerce website. Easy installation and people visiting my website already started using it to chat with me. Looking forward to doing more with this! Thanks so much for a great app!

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