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Showing 1 to 20 of 54 Apps
FAQ by POWR

FAQ by POWR

  • Free Plan Available
7.9
9 Reviews
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Easy-to-use FAQ accordion, no coding needed, customizable, with 24/7 support. Show more

FAQ by POWR is an intuitive app designed to streamline the process of finding answers to common questions with a simple accordion-style FAQ. Compatible with the Storefront Page Builder, it requires no coding or sign-up for installation, ensuring a hassle-free setup. Customization is entirely free, and users can easily publish their FAQs on selected pages. With fast 24/7 customer support, assistance is readily available for any questions or setup issues. POWR, the creator of this app, offers a suite of 60 easy-to-use and customizable website apps aimed at helping businesses grow online, integrating seamlessly with BigCommerce and other favorite software tools. Trusted by major names like SpaceX, NASA, and Harvard University, POWR's apps have been implemented on over 12 million websites globally. Based in San Francisco, CA, the POWR team operates with team members spanning 22 countries.
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Feedback Survey by POWR

Feedback Survey by POWR

  • Free Plan Available
8.2
3 Reviews
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Effortlessly collect feedback with customizable, no-code surveys by POWR. Show more

Feedback Survey by POWR is an intuitive tool designed to effortlessly collect post-purchase feedback and other valuable insights through customizable surveys. This user-friendly app allows you to build professional surveys in minutes without any coding or sign-up requirements, with automatic installation ensuring a seamless experience. Simply customize your survey form for free, publish it, and choose the pages for deployment. Amplify its functionality by integrating with any app supported by Zapier, streamlining your data collection process. Benefit from fast 24/7 customer support to address any queries or assist with setup. Part of the highly-regarded POWR suite of over 60 cloud-based website apps, this tool is ideal for businesses looking to enhance online growth, trusted by global giants like SpaceX, NASA, and more. Headquartered in San Francisco and supported by an international team, POWR is committed to making digital tools accessible and effective for businesses worldwide.
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SaleSmartly Chat

SaleSmartly Chat

  • Free Plan Available
8.2
1 Reviews
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"Streamline sales with intelligent, unified customer service across all channels." Show more

SaleSmartly Chat is an innovative app designed to streamline customer service and boost sales for merchants by centralizing communication across multiple channels. This one-stop intelligent tool integrates seamlessly with popular social media platforms like Facebook, Instagram, WhatsApp, Line, Telegram, Email, Slack, and WeChat, ensuring merchants never miss a customer interaction. With its advanced customer service robots and a suite of rich email templates, SaleSmartly helps businesses handle increased traffic efficiently without the hassle of jumping between different apps. The app not only enhances marketing efforts with automated strategies but also provides a user-friendly web chat plug-in, making it easier to engage with customers directly from your website. By aggregating multiple accounts and supporting cross-media communications, SaleSmartly tackles the common issue of abandoned orders, driving higher conversion rates and increased revenue. Whether you're a small business owner or managing multiple stores, SaleSmartly Chat simplifies the way you interact with customers, helping you focus on growing your business.
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CRM and Helpdesk by 3Dsellers

CRM and Helpdesk by 3Dsellers

  • Free Plan Available
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Centralize customer inquiries and manage orders for seamless e-commerce. Show more

CRM and Helpdesk by 3Dsellers is your comprehensive solution for managing customer interactions and streamlining your e-commerce operations. This versatile platform centralizes customer inquiries, enabling you to handle all communications from a single, convenient location. Seamlessly coordinate orders and ensure top-notch customer service with integrated tools that enhance your team's efficiency and collaboration. With the ability to control and monitor teammates’ activities, you gain valuable insights into performance and customer engagement. Designed with e-commerce businesses in mind, the app simplifies complex processes, saving you time and boosting customer satisfaction. Whether you're a small startup or a large enterprise, CRM and Helpdesk by 3Dsellers provides everything you need to elevate your business management.
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Salesmate Integration by 1Center

Salesmate Integration by 1Center

  • Free Plan Available
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"Sync BigCommerce data in Salesmate for smarter insights and automation." Show more

Salesmate Integration by 1Center is a powerful app designed to seamlessly integrate BigCommerce with Salesmate, offering a streamlined solution for businesses to manage customer relationships and sales data effectively. By automatically syncing customer and order data from BigCommerce to Salesmate, the app ensures that all registered customers are instantly converted into contacts, and their orders are transformed into deals within Salesmate. This synchronization provides businesses with the ability to create custom views and reports, offering deep insights into customer behavior and preferences. Users can enhance their marketing strategies by setting up various automation processes, enabling personalized messaging and improving customer engagement. The automation features allow for tailored email campaigns, significantly increasing the average customer lifetime value. With Salesmate Integration by 1Center, businesses can optimize their workflow, enhance customer segmentation, and make data-driven decisions to boost sales performance.
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Callexa Feedback

Callexa Feedback

  • Free Plan Available
6.1
3 Reviews
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Single-click surveys to measure and enhance customer satisfaction. Show more

Callexa Feedback is an innovative app designed to streamline customer feedback collection through a simple, one-click survey utilizing the established "Net Promoter® Score" (NPS) methodology. This app measures how likely your customers are to recommend your business to others, providing more reliable insights than traditional star ratings, as customers willingly put their credibility on the line. With a customizable survey template, Callexa Feedback is optimized for easy integration with most email clients, webmail services, and web browsers. The app allows for personalization with custom text, salutations, and your company logo, eliminating the need for complex scripting. Users can enhance their surveys by adding follow-up questions or tags for a more in-depth understanding of customer opinions. Callexa Feedback’s user-friendly dashboard provides real-time updates on incoming feedback, while detailed reports assist in evaluating service quality, making it easier to track and improve overall performance based on customer responses.
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Ulai AI Chat, Carts & Campaign

Ulai AI Chat, Carts & Campaign

  • Free Plan Available
  • 7 Days Free Trial
8.2
2 Reviews
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Ulai: ChatGPT-driven conversational commerce enhancing engagement and boosting sales. Show more

Ulai is a cutting-edge conversational commerce platform powered by ChatGPT, designed to enhance customer engagement across the purchase journey. By offering personalized interactions, Ulai streamlines product discovery and supports multiple languages, fostering a more inclusive and effective shopping experience. The app excels in addressing pre-purchase concerns, helping to minimize refunds while simultaneously driving higher customer engagement and orders. Its intelligent system boosts average order value (AOV) by delivering tailored product recommendations that meet individual customer preferences. Ulai not only increases revenue but also efficiently scales customer support, making it a valuable tool for businesses aiming to enhance their commerce strategies with AI-driven solutions.
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WhatsApp and Chat Buttons by Chaty

WhatsApp and Chat Buttons by Chaty

  • Free Plan Available
8.2
6 Reviews
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Connect with customers via 20+ messaging platforms using Chaty's seamless integration. Show more

WhatsApp and Chat Buttons by Chaty is a versatile communication tool designed to enhance interaction between businesses and their shoppers. By integrating with over 20 popular social and messaging platforms, including WhatsApp, Facebook Messenger, Telegram, and Instagram, Chaty ensures seamless connectivity and support for customer inquiries. This app empowers businesses on BigCommerce by enabling them to meet their customers on their preferred communication platforms, be it through text, calls, or social media channels. The Chaty widget, easily added to your website, allows for real-time engagement, facilitating immediate responses to customer questions and concerns. By offering such diverse communication options, businesses can significantly improve customer satisfaction and foster stronger relationships. Additionally, the app contributes to business scalability by streamlining interactions and enhancing customer support capabilities across multiple channels. With Chaty, businesses can ensure they never miss an opportunity to connect with and support their shoppers.
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ReadyCloud

ReadyCloud

  • 14 Days Free Trial
6.6
4 Reviews
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Streamline eCommerce shipping and returns with ReadyCloud's BigCommerce app. Show more

ReadyCloud is the ultimate shipping app designed specifically for growing e-commerce brands using BigCommerce. It offers a seamless way to enhance shipping and fulfillment processes without increasing your team's workload or the need for additional workstations. By unifying back-office communications, sales channels, shipping operations, and returns management, ReadyCloud facilitates a superior post-purchase experience for your customers. The app reduces errors through features like instant order synchronization and consolidated order management across platforms. With multi-carrier shipping support, intelligent carrier rate shopping, and no BYOA fees, shipping becomes more cost-effective and efficient. ReadyCloud also improves workflow with bulk label printing and scan-to-print capabilities supported by full automation. Try ReadyCloud with a 14-day free trial and experience enterprise-level shipping for your BigCommerce store, with assisted onboarding, setup support, and customer service readily available.
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Product Questions by FreshClick

Product Questions by FreshClick

  • 7 Days Free Trial
8.2
2 Reviews
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Enhance product pages with customer Q&A for informed purchases. Show more

Product Questions by FreshClick is a transformative app designed to enhance customer interaction and satisfaction on your e-commerce platform. The app seamlessly integrates a dedicated tab or shortcode on each product page, where customers can post queries and receive detailed answers. This direct communication channel allows potential buyers to make informed purchasing decisions by accessing relevant information and insights from both previous customers and the sellers. By facilitating a transparent exchange of product details, the app not only boosts conversion rates but also minimizes return rates by addressing customer concerns upfront. The enriched dialogue fosters customer confidence, ensures clarity, and ultimately leads to a better shopping experience, making Product Questions by FreshClick an essential tool for any online retailer.
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Rossy AI - Voice & Helpdesk

Rossy AI - Voice & Helpdesk

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24/7 AI voice assistant for seamless, professional eCommerce customer support.

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Miduoke

Miduoke

  • Free App
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Miduoke: Unified multi-channel communication platform for seamless customer service. Show more

Miduoke is a comprehensive online customer service platform designed to streamline and unify communications across a multitude of digital channels. By integrating websites, WeChat, WeChat Official Account, mini programs, mobile apps, Facebook, Line, Douyin, Weibo, SMS, and cross-border e-commerce outlets, it provides businesses with a singular interface to manage all interactions. This seamless connectivity ensures a consistent and cohesive customer service experience, tailored to the needs of a customer-centric approach. With Miduoke, businesses can efficiently handle customer inquiries and engagement across mainstream communication platforms, enhancing satisfaction and loyalty. It simplifies multi-channel communication management, allowing organizations to focus on delivering exceptional support and building stronger relationships with their audience.
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Click To Call Button by Elfsight

Click To Call Button by Elfsight

  • Free Plan Available
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Enable direct calls from your website with a single click. Show more

The Click To Call Button by Elfsight is a user-friendly widget designed to streamline communication between your website visitors and your business. With just a click on the phone icon, mobile users can initiate a call, while desktop users can view your phone number along with additional contact details. The widget allows for customization, enabling you to choose specific pages for its display and set triggers based on visitor groups. By promoting direct communication, this app aims to enhance sales, generate leads, and maintain an easy-to-reach customer service experience. As part of the Elfsight Apps suite, the Click To Call Button integrates seamlessly with your website, offering diverse functionality enhancements. Setting up the widget is straightforward and includes free support from Elfsight's team. Ideal for BigCommerce sites, it can be installed quickly with a few simple steps, making your business more accessible to potential clients.
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Gorgias

Gorgias

  • 7 Days Free Trial
7.5
29 Reviews
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Streamline support, boost sales with Gorgias: your all-in-one helpdesk solution. Show more

Gorgias is a powerful help desk and live chat application specifically designed for online stores, providing a seamless and efficient customer support experience. Trusted by over 30,000 support agents, it consolidates all support requests from various channels into a single platform, allowing for quicker responses and transforming support operations into a profit-generating center. Its integration with BigCommerce enables effortless connection between your store and the helpdesk, offering complete customer visibility on support tickets and the addition of live chat on your website. By offering support on every channel, Gorgias cuts customer support time by 50% and manages ticket backlogs with ease through automation. Beyond enhancing support efficiency, it also helps increase conversions and revenue while providing insightful tracking of support performance and revenue statistics. Gorgias is an essential tool for online retailers aiming to deliver exceptional customer service and drive business growth.
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WhatsNotify

WhatsNotify

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Automate WhatsApp order notifications using WhatsNotify and Twilio's API.

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Facebook Messenger Chat by Zotabox

Facebook Messenger Chat by Zotabox

  • 14 Days Free Trial
8.2
1 Reviews
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Integrate Facebook Messenger for direct website customer support. Increase engagement. Show more

Facebook Messenger Chat by Zotabox seamlessly integrates Facebook Messenger into your website, transforming your customer support experience. As Messenger becomes the go-to tool for B2C communication, this app allows businesses to maintain a continuous conversation thread with customers, ensuring they can reconnect effortlessly at any time. By promoting visitor engagement and interaction, businesses can collect more emails, share special promotions, and increase social shares and followers. Zotabox offers an intuitive suite of over 20 promotional sales tools, including popups, header bars, and live chat, designed to boost your sales—with a 30-day money-back guarantee. Ideal for new website owners, the app provides a 14-day free trial to explore its features fully. Once installed, a unique Zotabox account is created, allowing you to receive crucial informational and promotional updates. With its robust features and strong customer engagement capabilities, Facebook Messenger Chat by Zotabox is your gateway to enhanced online support and marketing.
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Reacho

Reacho

  • Free Plan Available
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Reacho: Unlimited, seamless support for eCommerce growth and customer satisfaction. Show more

Reacho is the ultimate eCommerce support solution, offering a comprehensive platform designed to streamline customer interactions and enhance business operations. Unlike traditional models, Reacho offers its services free forever, with no per-agent or per-ticket fees, empowering businesses to scale without financial constraints. It consolidates multiple communication channels such as email, SMS, and push notifications into a singular, user-friendly interface, enabling faster responses and improved customer experiences. Equipped with a suite of tools like helpdesk ticketing, live chat, and a self-service knowledge base, Reacho ensures 24/7 engagement and support. This feature-packed solution supports unlimited agents and tickets, making it ideal for startups and large enterprises alike. By removing the burden of expensive software, Reacho allows businesses to focus on growth and customer satisfaction. As a partner in growth, Reacho is committed to creating happy customers and driving sustainable business success.
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tawk.to

tawk.to

  • Free Plan Available
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Free live chat app for real-time customer support in BigCommerce. Show more

Tawk.to is a versatile Live Chat application designed to enhance customer interaction within your BigCommerce store. This tool allows businesses to provide real-time support with unlimited messaging, ticketing, and a dedicated Knowledge Base, all at no cost. Compatible with all modern browsers, tawk.to was developed to meet the increasing demand for immediate, human responses in digital customer service. By installing tawk.to, you ensure that you never miss a lead or sale, with its availability across iOS, Android, Windows, and Mac OS X platforms keeping you connected wherever you are. The app flawlessly integrates into your BigCommerce setup, enabling real-time assistance during critical decision-making moments for customers. Trusted by more than 4 million companies globally, tawk.to is 100% free with no restrictions on agents, chat volume, or widget placements. Furthermore, tawk.to provides 24x7-365 live support through various channels, ensuring continuous assistance for your business needs.
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AssistFlow AI Call Center

AssistFlow AI Call Center

  • 14 Days Free Trial
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AI-Powered 24/7 Customer Support for Your BigCommerce Store.

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ActiveCampaign

ActiveCampaign

(3.2/5)
25 Reviews
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Automate and personalize customer engagement across various channels effortlessly. Show more

ActiveCampaign is a comprehensive customer experience automation (CXA) platform designed for businesses of all sizes to enhance customer engagement across multiple channels. It serves over 180,000 businesses in more than 170 countries, providing access to hundreds of pre-built automations that seamlessly integrate email marketing, CRM, and machine learning. This integration fosters powerful segmentation and personalization strategies across social media, email, messaging, chat, and text. By eliminating the traditional silos between email marketing and CRM tools, ActiveCampaign enables businesses to automate authentic and personalized customer experiences. With over 870 integrations, including BigCommerce, Square, and Salesforce, the platform offers versatile functionality to meet diverse business needs. As a result, companies can improve customer interactions and streamline their marketing efforts for increased efficiency and effectiveness.
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