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Showing 1 to 20 of 51 Apps
DeskMoz 24x7 Live Chat Agents

DeskMoz 24x7 Live Chat Agents

8.2
2 Reviews
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24x7 live chat agents for sales support on BigCommerce stores. Show more

DeskMoz 24x7 Live Chat Agents offers a seamless blend of customer support and sales lead generation tailored for BigCommerce stores. By deploying custom-trained human agents around the clock, DeskMoz ensures that your store visitors' inquiries are addressed promptly, helping them make informed buying decisions. The service isn't just for potential customers; existing buyers can also get assistance with questions related to shipping, order status, and more. Boasting a team of experienced chat professionals, DeskMoz delivers high-quality interactions, achieving over 90% CSAT scores. With an average response time of less than 45 seconds, the app distinguishes itself by offering real-time chat support and transcripts, all within two days of setup. DeskMoz is your 24x7 sales and support manager, enhancing customer engagement and satisfaction. Get started with a 10-day free trial and experience the difference of real human interaction over bots.
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Lead generation
Fast setup
24x7 live chat
Customer support
Real-time transcripts
Custom trained agents
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Confer With

Confer With

  • 14 Days Free Trial
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Connect shoppers with retail experts via live video for enhanced e-commerce experience. Show more

Confer With is an innovative live video shopping platform designed to bridge the gap between in-store and online retail experiences. This app enables your retail staff to connect with website shoppers instantaneously, providing real-time advice and enhancing customer service through immersive, interactive video calls. By integrating seamlessly with your Big Commerce store, Confer With allows customers to explore product images, descriptions, and videos, and then easily transition to checkout pages, driving increased conversions and customer satisfaction. The platform is highly effective, boasting video call conversion rates over 29%, and helping to significantly reduce abandoned carts and product returns. With Configurable widgets, Confer With can be easily adapted to fit any website, offering both one-way and two-way video call options to create personalized shopping experiences. This solution not only supports increased sales and revenue but also empowers your team to inspire and guide customers, especially for complex and high-value purchases, while cross-selling opportunities work to maximize the average order value.
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Boost conversion rates
Live video shopping
Real-time advice
Product catalogue integration
Shared basket functionality
Cross selling opportunities
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ReadyCloud

ReadyCloud

  • 14 Days Free Trial
6.6
4 Reviews
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Streamline eCommerce shipping and returns with ReadyCloud's BigCommerce app. Show more

ReadyCloud is the ultimate shipping app designed specifically for growing e-commerce brands using BigCommerce. It offers a seamless way to enhance shipping and fulfillment processes without increasing your team's workload or the need for additional workstations. By unifying back-office communications, sales channels, shipping operations, and returns management, ReadyCloud facilitates a superior post-purchase experience for your customers. The app reduces errors through features like instant order synchronization and consolidated order management across platforms. With multi-carrier shipping support, intelligent carrier rate shopping, and no BYOA fees, shipping becomes more cost-effective and efficient. ReadyCloud also improves workflow with bulk label printing and scan-to-print capabilities supported by full automation. Try ReadyCloud with a 14-day free trial and experience enterprise-level shipping for your BigCommerce store, with assisted onboarding, setup support, and customer service readily available.
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Bulk label printing
Automated order syncing
Streamline shipping operations
Multi-carrier rate shopping
Unified returns management
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SalesSwitch by MyIntegrator

SalesSwitch by MyIntegrator

  • 14 Days Free Trial
8.2
3 Reviews
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Streamline BigCommerce sales with quick account access and seamless order management. Show more

SalesSwitch by MyIntegrator is an efficient solution for sales teams using BigCommerce, offering seamless account management and order placement on the go. This hybrid mobile CRM empowers sales reps and managers to access their customer lists, switch between multiple accounts effortlessly, and place orders without the hassle of remembering different passwords. Designed for ease of use, SalesSwitch enables quick transitions between accounts, significantly reducing time and minimizing confusion during customer interactions. The app integrates smoothly with your store with just a one-click installation, eliminating the need for technical expertise. Offering a no-cost setup, direct support, and a 14-day free trial, SalesSwitch is built to accommodate various business needs. For businesses requiring further customization, MyIntegrator provides direct support and customization options to tailor the app to specific requirements.
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Seamless order management
Account management
Quick account access
Switch between accounts
Place orders directly
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Rivet

Rivet

  • Free Plan Available
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"Optimize fan engagement through data-driven insights for artists." Show more

Rivet is an innovative app dedicated to transforming how artists manage their customer relationships by harnessing BigCommerce order data. By integrating fan purchase information with social media interactions and event attendance, Rivet builds a comprehensive profile of fan engagement. This empowers artists to effectively segment their audience, pinpointing highly active fans for more personalized outreach. Moreover, Rivet leverages A.I. to analyze fan behaviors alongside release schedules, offering strategic recommendations for merchandise, promotional tactics, and tailored discounts. These insights are meticulously crafted to enhance engagement, driving more traffic to artists' BigCommerce stores. Ultimately, Rivet fosters a more dynamic and financially rewarding connection between artists and their fans.
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Data-driven insights
Personalized discounts
Audience segmentation
A.i.-based recommendations
Fan purchase tracking
Social media analysis
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Application Form by POWR

Application Form by POWR

  • Free Plan Available
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Effortlessly manage job applications and affiliates with customizable smart forms. Show more

Application Form by POWR is a versatile tool designed to streamline the management of applicants for jobs, brand ambassador roles, and affiliate or wholesale programs. This app allows you to effortlessly collect and manage applications using customizable Smart Forms with robust integrations. It pairs seamlessly with the POWR Job Board and doesn't require any coding or sign-up, as installation is automatic. With this app, you can customize forms for free, publish them, and choose where to install them on your website, ensuring you never miss an application. POWR also offers user-friendly 24/7 customer support, making it easier to set up and manage your application forms. As part of POWR's suite of 60 cloud-based applications, this app is trusted by over 12 million websites globally, including notable names like SpaceX, NASA, and Harvard University. Whether you're a small business or a large enterprise, POWR's applications can help you grow online by boosting lead collection and conversions.
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Integration capabilities
Automatic installation
Application management
Customizable smart forms
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Free Call

Free Call

  • Free Plan Available
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"Instant calls and messages from your website to your phone." Show more

Free Call is an innovative app designed to enhance user engagement by minimizing distractions that typically lead users away from their browser. By integrating this seamless widget into your website, you can keep visitors focused and encourage them to initiate calls or messages with just a click. This direct interaction allows you to receive communications straight to your cell or landline, facilitating immediate and personal customer connections. Free Call offers an effective solution to boost your service and sales by ensuring customers have an easy and accessible way to reach you. In turn, this enhances customer satisfaction and supports business growth. Maintain a constant connection with your audience and keep them engaged on your site with Free Call.
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Instant calls
Website messaging
Browser widget
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Ulai AI Chat, Carts & Campaign

Ulai AI Chat, Carts & Campaign

  • Free Plan Available
  • 7 Days Free Trial
8.2
2 Reviews
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Ulai: ChatGPT-driven conversational commerce enhancing engagement and boosting sales. Show more

Ulai is a cutting-edge conversational commerce platform powered by ChatGPT, designed to enhance customer engagement across the purchase journey. By offering personalized interactions, Ulai streamlines product discovery and supports multiple languages, fostering a more inclusive and effective shopping experience. The app excels in addressing pre-purchase concerns, helping to minimize refunds while simultaneously driving higher customer engagement and orders. Its intelligent system boosts average order value (AOV) by delivering tailored product recommendations that meet individual customer preferences. Ulai not only increases revenue but also efficiently scales customer support, making it a valuable tool for businesses aiming to enhance their commerce strategies with AI-driven solutions.
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Tailored recommendations
Product discovery
Personalized interactions
Vernacular support
Pre-purchase management
Efficient support scaling
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Gorgias

Gorgias

  • 7 Days Free Trial
7.5
29 Reviews
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Streamline support, boost sales with Gorgias: your all-in-one helpdesk solution. Show more

Gorgias is a powerful help desk and live chat application specifically designed for online stores, providing a seamless and efficient customer support experience. Trusted by over 30,000 support agents, it consolidates all support requests from various channels into a single platform, allowing for quicker responses and transforming support operations into a profit-generating center. Its integration with BigCommerce enables effortless connection between your store and the helpdesk, offering complete customer visibility on support tickets and the addition of live chat on your website. By offering support on every channel, Gorgias cuts customer support time by 50% and manages ticket backlogs with ease through automation. Beyond enhancing support efficiency, it also helps increase conversions and revenue while providing insightful tracking of support performance and revenue statistics. Gorgias is an essential tool for online retailers aiming to deliver exceptional customer service and drive business growth.
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Performance tracking
Live chat integration
Centralized support platform
Automated ticket handling
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EngageBay CRM

EngageBay CRM

  • Free Plan Available
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Simplify growth with EngageBay: unified marketing, sales, and service platform. Show more

EngageBay CRM is a comprehensive platform designed to help businesses seamlessly manage their marketing, sales, and customer service activities. With its user-friendly interface, the app allows you to streamline your marketing campaigns, automate sales processes, and enhance customer service all in one place. The Marketing Bay offers tools to craft compelling email campaigns, track analytics, and generate leads. The Sales CRM Bay provides robust features for managing contacts, tracking sales pipelines, and improving conversions. Meanwhile, the Service Bay ensures excellent customer support with ticketing systems and helpdesk automation. Perfect for small to medium-sized businesses, EngageBay CRM unifies essential business operations, enabling growth and improved customer relationships through efficient, integrated modules.
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Marketing automation
Customer support
Sales management
Unified platform
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Salesforce Connector by Webkul

Salesforce Connector by Webkul

  • 5 Days Free Trial
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Integrate BigCommerce with Salesforce for seamless business automation. Show more

Salesforce Connector by Webkul is a powerful tool designed to seamlessly integrate BigCommerce with Salesforce, streamlining business operations and enhancing data sharing capabilities. This application serves as a vital link, aligning front-office web properties with back-office systems, such as automating the transfer of online orders directly into a CRM. By synchronizing orders, products, accounts, and contacts, the connector ensures that businesses can efficiently manage their e-commerce and customer relationship efforts in one unified platform. Whether you're looking to enhance your sales processes or improve customer interaction, this integration caters to the unique needs of every company, promoting a smoother workflow and a more cohesive data ecosystem. Experience hassle-free automation and improve your business efficiency with Salesforce Connector by Webkul.
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Product management
Order synchronization
Automated sync
Data integration
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Olark

Olark

  • Free Plan Available
7.6
8 Reviews
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Boost sales with real-time chat, visitor monitoring, and personalized offers. Show more

Olark is a powerful live chat application designed to boost sales by enhancing direct communication between businesses and their customers. It enables real-time interaction, allowing businesses to engage proactively with website visitors. One of its key features is the ability to view the contents of a visitor's shopping cart, facilitating personalized recommendations, upsells, and special offers tailored to their purchasing intentions. By integrating seamlessly with Google Talk and Jabber, Olark ensures that businesses can monitor visitor activity and provide responsive customer support. This strategic feature helps in converting leads into sales by addressing queries instantaneously and reducing cart abandonment. Overall, Olark empowers businesses to create a more personalized shopping experience, driving customer satisfaction and potential sales growth.
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Personalized offers
Real-time chat
Visitor monitoring
Cart content view
Upsell capability
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Feedback Survey by POWR

Feedback Survey by POWR

  • Free Plan Available
8.2
3 Reviews
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Effortlessly collect feedback with customizable, no-code surveys by POWR. Show more

Feedback Survey by POWR is an intuitive tool designed to effortlessly collect post-purchase feedback and other valuable insights through customizable surveys. This user-friendly app allows you to build professional surveys in minutes without any coding or sign-up requirements, with automatic installation ensuring a seamless experience. Simply customize your survey form for free, publish it, and choose the pages for deployment. Amplify its functionality by integrating with any app supported by Zapier, streamlining your data collection process. Benefit from fast 24/7 customer support to address any queries or assist with setup. Part of the highly-regarded POWR suite of over 60 cloud-based website apps, this tool is ideal for businesses looking to enhance online growth, trusted by global giants like SpaceX, NASA, and more. Headquartered in San Francisco and supported by an international team, POWR is committed to making digital tools accessible and effective for businesses worldwide.
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Customizable surveys
No-code integration
Limit submissions
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CartConvert

CartConvert

  • 14 Days Free Trial
8.2
1 Reviews
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Convert abandoned carts into sales with real-time SMS support. Show more

CartConvert is a revolutionary app designed to transform abandoned shopping carts into successful sales. It addresses the common problem of abandoned checkouts by employing live support agents who engage with potential customers in real-time through SMS. This personal touch helps shoppers complete their purchases, providing a significant boost to your store's conversion rates. Unlike traditional marketing automations that only capture a small percentage of abandoned carts, CartConvert’s approach targets the remaining 90% with effective, compliant outreach. Acting as brand ambassadors, the live agents offer tailored support, significantly enhancing the customer experience. On average, CartConvert empowers businesses to recover up to 30% of abandoned checkouts, thereby improving customer satisfaction and increasing revenue. Discover the impact of live support and elevate your sales conversion today with CartConvert!
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Checkout recovery
Real-time sms outreach
Live support agents
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Ability CCS

Ability CCS

  • Free Plan Available
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"Streamline entire business operations from inventory sourcing to order completion." Show more

Ability CCS is a comprehensive order management system designed to streamline and enhance the operational efficiency of businesses beyond traditional catalog and mail order systems. It offers a holistic solution that covers the entire life-cycle of business operations, from sourcing inventory to the final deposit of funds from completed orders. With its robust enterprise OMS functionality, Ability CCS can manage complex order processes seamlessly, ensuring accuracy and efficiency at every stage. This app is tailored for enterprises seeking to optimize their inventory management, order processing, and financial operations all in one platform. By automating and integrating these critical business functions, Ability CCS frees up valuable time and resources, allowing businesses to focus on growth and customer satisfaction. Its intuitive interface and comprehensive feature set make it an indispensable tool for modern enterprises looking to improve their operational workflow and overall performance.
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Data import/export
Returns management
Inventory management
Comprehensive reporting
Warehouse management
Purchasing management
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SaleSmartly Chat

SaleSmartly Chat

  • Free Plan Available
8.2
1 Reviews
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"Streamline sales with intelligent, unified customer service across all channels." Show more

SaleSmartly Chat is an innovative app designed to streamline customer service and boost sales for merchants by centralizing communication across multiple channels. This one-stop intelligent tool integrates seamlessly with popular social media platforms like Facebook, Instagram, WhatsApp, Line, Telegram, Email, Slack, and WeChat, ensuring merchants never miss a customer interaction. With its advanced customer service robots and a suite of rich email templates, SaleSmartly helps businesses handle increased traffic efficiently without the hassle of jumping between different apps. The app not only enhances marketing efforts with automated strategies but also provides a user-friendly web chat plug-in, making it easier to engage with customers directly from your website. By aggregating multiple accounts and supporting cross-media communications, SaleSmartly tackles the common issue of abandoned orders, driving higher conversion rates and increased revenue. Whether you're a small business owner or managing multiple stores, SaleSmartly Chat simplifies the way you interact with customers, helping you focus on growing your business.
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Multi-channel integration
Automated marketing
Smart bots
Unified chat management
Cross-media support
Multi-account aggregation
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Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

  • 7 Days Free Trial
(3.5/5)
23 Reviews
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"Boost customer service with live chat and AI-powered chatbots seamlessly." Show more

Tidio Live Chat & AI Chatbots is an all-encompassing customer service platform tailored to help businesses thrive. By integrating live chat, AI-enabled chatbots, emails, as well as social media channels like Messenger and Instagram, Tidio offers a streamlined communication hub to engage with customers efficiently. Its live chat feature is designed to elevate shoppers' experiences by providing real-time assistance, building trust, and ultimately boosting sales. The platform's AI-powered chatbots ensure that customer inquiries are addressed 24/7, from saving abandoned carts to offering discount codes, even in your absence. Businesses can create personalized chatbots with ease using Tidio's intuitive drag-and-drop editor or choose from pre-designed templates—no coding required. Additionally, the app's mobile-friendly design and live Visitors List enable proactive engagement, helping convert interactions into sales and fostering customer loyalty. Installing Tidio Live Chat is quick and simple, empowering businesses to provide excellent customer service and fostering growth effectively.
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Multi-platform support
Ai-powered chatbots
Live chat integration
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Skylio CRM Connector

Skylio CRM Connector

  • 10 Days Free Trial
7.1
6 Reviews
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"Real-time CRM sync for orders, customers, and products with custom fields." Show more

Skylio CRM Connector is a powerful app designed to streamline the process of transferring orders and relevant data to your CRM. It offers seamless data synchronization with leading platforms like Salesforce, Zoho CRM, HubSpot, Zoho Inventory, and Zoho Books. The app ensures real-time syncing of orders, customers, and products from BigCommerce directly to your CRM, enabling businesses to maintain up-to-date information effortlessly. Beyond standard data transfer, Skylio allows you to map additional information to custom fields in your CRM, tailoring the data flow to your specific business or marketing needs. This functionality enables businesses to act swiftly using the nearly real-time data, which can improve customer relationship management, order fulfillment, and marketing strategies. By instantly accessing synced data, you can perform actions such as sending fulfillment details or thank-you emails to customers, enhancing the overall customer experience. Skylio CRM Connector is an essential tool for businesses looking to optimize their CRM operations and build better business models through immediate data insights.
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Custom field mapping
Product data sync
Customer data integration
Order data transfer
Real-time crm sync
Crm compatibility
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Chatra Live Chat, Chatbot & Cart Saver

Chatra Live Chat, Chatbot & Cart Saver

  • Free Plan Available
(3/5)
2 Reviews
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Enhance sales with live chat, chatbot, and cart recovery. Show more

Chatra Live Chat, Chatbot & Cart Saver is a versatile customer engagement tool designed for seamless interaction across web, desktop, and mobile platforms. This intuitive app allows businesses to enhance their sales by providing real-time chat support, where they can address customer queries, clarify concerns, and facilitate cross-selling and upselling opportunities. By effectively engaging with customers, Chatra helps increase both the number of orders and the average order value. One of its standout features is the cart saver functionality, which sends automatic chat messages to potential customers, offering assistance and encouraging them to complete their purchases. This proactive approach can significantly reduce cart abandonment rates, turning more browsing sessions into successful sales. With Chatra, businesses can build better customer relationships, ultimately leading to increased satisfaction and loyalty.
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Live chat
Chatbot automation
Cart recovery
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Zendesk Connector by agnoStack

Zendesk Connector by agnoStack

  • Free App
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Enhance Zendesk with integrated commerce support for optimal agent efficiency. Show more

Zendesk Connector by agnoStack is a powerful tool designed to seamlessly integrate transactional commerce functionalities within the Zendesk platform, enhancing customer support efficiency. This app enables support agents to access detailed order and customer information directly within Zendesk, streamlining workflows and reducing the need to switch between multiple systems. It offers a scalable solution that grows with your business, ensuring that you can consistently provide top-tier service as your customer base expands. By uniting commerce data and support interactions, Zendesk Connector helps improve turnaround times and enriches the overall customer experience. The app's user-friendly interface and robust integration capabilities make it an indispensable asset for businesses aiming to optimize their support operations. With Zendesk Connector by agnoStack, support teams are empowered to handle customer inquiries swiftly with all the needed information at their fingertips.
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Omni-channel support
Order data management
Integrated commerce support
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