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Showing 1 to 20 of 54 Apps

Free live chat app for real-time customer support in BigCommerce. Show more

Tawk.to is a versatile Live Chat application designed to enhance customer interaction within your BigCommerce store. This tool allows businesses to provide real-time support with unlimited messaging, ticketing, and a dedicated Knowledge Base, all at no cost. Compatible with all modern browsers, tawk.to was developed to meet the increasing demand for immediate, human responses in digital customer service. By installing tawk.to, you ensure that you never miss a lead or sale, with its availability across iOS, Android, Windows, and Mac OS X platforms keeping you connected wherever you are. The app flawlessly integrates into your BigCommerce setup, enabling real-time assistance during critical decision-making moments for customers. Trusted by more than 4 million companies globally, tawk.to is 100% free with no restrictions on agents, chat volume, or widget placements. Furthermore, tawk.to provides 24x7-365 live support through various channels, ensuring continuous assistance for your business needs.
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Maisie: AI-driven sales assistant for customer engagement and support. Show more

Maisie AI Chatbots + Live Chat + Quizzes is an AI-powered sales and customer service assistant designed to enhance customer engagement and streamline interactions on your online store. This app allows businesses to automatically engage with customers 24/7, helping to guide them smoothly through their buying journey. Addressing common e-commerce challenges, Maisie offers personalized product recommendations and pre-sales support, which can reduce barriers to purchase and boost conversion rates. For website visitors on the verge of leaving without buying, Maisie's exit intent chatbots can provide personalized incentives, such as discounts or free shipping, to recover abandoned carts. Additionally, the app helps grow your email marketing list by encouraging visitors to subscribe for valuable updates and offers. Maisie seamlessly integrates with BigCommerce, featuring an intuitive chatbot builder that requires no coding, enabling you to launch and customize chatbots within minutes to suit your store’s needs. With Maisie, provide instant, real-time customer service, freeing up your team to focus on complex queries while the app handles the rest.
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"Boost customer service with live chat and AI-powered chatbots seamlessly." Show more

Tidio Live Chat & AI Chatbots is an all-encompassing customer service platform tailored to help businesses thrive. By integrating live chat, AI-enabled chatbots, emails, as well as social media channels like Messenger and Instagram, Tidio offers a streamlined communication hub to engage with customers efficiently. Its live chat feature is designed to elevate shoppers' experiences by providing real-time assistance, building trust, and ultimately boosting sales. The platform's AI-powered chatbots ensure that customer inquiries are addressed 24/7, from saving abandoned carts to offering discount codes, even in your absence. Businesses can create personalized chatbots with ease using Tidio's intuitive drag-and-drop editor or choose from pre-designed templates—no coding required. Additionally, the app's mobile-friendly design and live Visitors List enable proactive engagement, helping convert interactions into sales and fostering customer loyalty. Installing Tidio Live Chat is quick and simple, empowering businesses to provide excellent customer service and fostering growth effectively.
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Effortlessly collect feedback with customizable, no-code surveys by POWR. Show more

Feedback Survey by POWR is an intuitive tool designed to effortlessly collect post-purchase feedback and other valuable insights through customizable surveys. This user-friendly app allows you to build professional surveys in minutes without any coding or sign-up requirements, with automatic installation ensuring a seamless experience. Simply customize your survey form for free, publish it, and choose the pages for deployment. Amplify its functionality by integrating with any app supported by Zapier, streamlining your data collection process. Benefit from fast 24/7 customer support to address any queries or assist with setup. Part of the highly-regarded POWR suite of over 60 cloud-based website apps, this tool is ideal for businesses looking to enhance online growth, trusted by global giants like SpaceX, NASA, and more. Headquartered in San Francisco and supported by an international team, POWR is committed to making digital tools accessible and effective for businesses worldwide.
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Automate WhatsApp order notifications using WhatsNotify and Twilio's API.

Boost phone order efficiency for BigCommerce with Zest Desk's advanced features. Show more

Zest Desk is a powerful app designed to enhance your BigCommerce store's management of phone orders, catering specifically to busy customer service teams. This purpose-built interface simplifies complex order workflows, enabling seamless handling of multi-destination shipments and providing unrivaled flexibility in order editing and customer management. Whether dealing with B2B accounts or high-volume direct-to-consumer customers, Zest Desk equips your team with the necessary tools to operate more efficiently, minimize errors, and offer personalized service at scale. The app brings speed and precision to phone order processing, ensuring that customer interactions are both effective and efficient. With Zest Desk, your team can focus on delivering exceptional customer experiences, allowing your business to thrive in a demanding market.
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Connect with customers via 20+ messaging platforms using Chaty's seamless integration. Show more

WhatsApp and Chat Buttons by Chaty is a versatile communication tool designed to enhance interaction between businesses and their shoppers. By integrating with over 20 popular social and messaging platforms, including WhatsApp, Facebook Messenger, Telegram, and Instagram, Chaty ensures seamless connectivity and support for customer inquiries. This app empowers businesses on BigCommerce by enabling them to meet their customers on their preferred communication platforms, be it through text, calls, or social media channels. The Chaty widget, easily added to your website, allows for real-time engagement, facilitating immediate responses to customer questions and concerns. By offering such diverse communication options, businesses can significantly improve customer satisfaction and foster stronger relationships. Additionally, the app contributes to business scalability by streamlining interactions and enhancing customer support capabilities across multiple channels. With Chaty, businesses can ensure they never miss an opportunity to connect with and support their shoppers.
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Interactive widget for efficient CRM, warranty, and affiliate management. Show more

SocialBug CRM is a robust tool designed to enhance your website’s functionality by integrating an interactive widget that seamlessly interfaces with your existing secure authentication systems. Primarily aimed at improving business processes, this versatile application supports seamless single sign-on from your website directly into the CRM, allowing for improved customer interaction and more efficient operations for backend users. A key feature of SocialBug CRM is its warranty module, which allows businesses to configure products with warranties, manage active warranties, search customer warranty data, and automate warranty registration—even when products are sold through third parties. Additionally, the app includes an affiliate module, enabling the creation of referral sales networks with flexible structures like unilevel, binary, or matrix systems, alongside customizable rank and bonus criteria. Particularly tailored for diverse industries, including CBD affiliate businesses, SocialBug CRM is adaptable to various business needs. Pricing begins at an accessible $25 per month, offering scalable solutions for small and growing businesses alike.
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Miduoke: Unified multi-channel communication platform for seamless customer service. Show more

Miduoke is a comprehensive online customer service platform designed to streamline and unify communications across a multitude of digital channels. By integrating websites, WeChat, WeChat Official Account, mini programs, mobile apps, Facebook, Line, Douyin, Weibo, SMS, and cross-border e-commerce outlets, it provides businesses with a singular interface to manage all interactions. This seamless connectivity ensures a consistent and cohesive customer service experience, tailored to the needs of a customer-centric approach. With Miduoke, businesses can efficiently handle customer inquiries and engagement across mainstream communication platforms, enhancing satisfaction and loyalty. It simplifies multi-channel communication management, allowing organizations to focus on delivering exceptional support and building stronger relationships with their audience.
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  • 14 Days Free Trial
8.2
2 Reviews

Convert abandoned carts into sales with real-time SMS support. Show more

CartConvert is a revolutionary app designed to transform abandoned shopping carts into successful sales. It addresses the common problem of abandoned checkouts by employing live support agents who engage with potential customers in real-time through SMS. This personal touch helps shoppers complete their purchases, providing a significant boost to your store's conversion rates. Unlike traditional marketing automations that only capture a small percentage of abandoned carts, CartConvert’s approach targets the remaining 90% with effective, compliant outreach. Acting as brand ambassadors, the live agents offer tailored support, significantly enhancing the customer experience. On average, CartConvert empowers businesses to recover up to 30% of abandoned checkouts, thereby improving customer satisfaction and increasing revenue. Discover the impact of live support and elevate your sales conversion today with CartConvert!
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  • Free Plan Available
8.2
1 Reviews

"Streamline sales with intelligent, unified customer service across all channels." Show more

SaleSmartly Chat is an innovative app designed to streamline customer service and boost sales for merchants by centralizing communication across multiple channels. This one-stop intelligent tool integrates seamlessly with popular social media platforms like Facebook, Instagram, WhatsApp, Line, Telegram, Email, Slack, and WeChat, ensuring merchants never miss a customer interaction. With its advanced customer service robots and a suite of rich email templates, SaleSmartly helps businesses handle increased traffic efficiently without the hassle of jumping between different apps. The app not only enhances marketing efforts with automated strategies but also provides a user-friendly web chat plug-in, making it easier to engage with customers directly from your website. By aggregating multiple accounts and supporting cross-media communications, SaleSmartly tackles the common issue of abandoned orders, driving higher conversion rates and increased revenue. Whether you're a small business owner or managing multiple stores, SaleSmartly Chat simplifies the way you interact with customers, helping you focus on growing your business.
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Real-time customer chat via WhatsApp and Facebook, no coding needed. Show more

Live Chat: WhatsApp & Facebook by POWR is a seamless solution for businesses looking to enhance customer interaction through real-time chat on popular platforms like WhatsApp, Telegram, and Facebook Messenger. This user-friendly app requires no coding for installation, making it easy to customize and deploy across your chosen web pages. With fast, round-the-clock customer support, users can confidently navigate any questions or setup hurdles. Developed by POWR, a leading provider of customizable online growth tools, the app is part of a robust suite of applications aimed at helping businesses of all sizes thrive online. With over 60 cloud-based apps available, POWR's integrations, notably with BigCommerce, are utilized by more than 12 million websites worldwide, including big names like SpaceX and Harvard University. Based in San Francisco, POWR's global team spans 22 countries, emphasizing both accessibility and widespread support. Whether for lead collection or conversion optimization, this app offers a powerful, accessible means to connect with and support your customers.
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Unified platform for customer communication and marketing automation across channels. Show more

SaleChaty is a versatile platform designed to streamline customer service communication and marketing promotion across multiple channels. It consolidates various communication tools, including web chat, WhatsApp, email, Facebook Messenger, Telegram, Line, Slack, and WeChat, into one seamless interface. The app enhances customer interaction through AI bot integration, a comprehensive knowledge base, and automated workflows, ensuring efficient and effective communication. SaleChaty also empowers businesses with robust marketing features such as bulk messaging plans, third-party distribution, and pre-designed templates for WhatsApp and email. By centralizing these functions, SaleChaty simplifies complex processes, boosts productivity, and enhances customer engagement. Ideal for businesses of all sizes, it enables a unified approach to both customer service and marketing strategies.
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Instant website chat via Telegram for seamless customer communication. Show more

Telegram Live Chat by Elfsight is a powerful tool designed to facilitate instant communication between website visitors and businesses through Telegram, one of the world's most popular messaging apps. This app allows seamless integration of Telegram chat onto specific pages of your website or for targeted audience groups, giving you the flexibility to manage interactions efficiently. You can customize the chat experience by selecting chat-initiating prompts, setting personalized welcome messages, and choosing from a variety of icons and features. With Telegram Live Chat, businesses can enhance customer support by offering quick and personalized responses, leading to higher customer satisfaction and potentially increased sales. The widget also provides valuable insights into customer needs and preferences, helping you improve your services and product offerings. Provided by Elfsight Apps, a cloud-based service that expands website functionality, this app is easy to set up and free to connect with an Elfsight account. The integration process is straightforward, and Elfsight’s support team is available to assist with installation and any issues that may arise.
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Simplify growth with EngageBay: unified marketing, sales, and service platform. Show more

EngageBay CRM is a comprehensive platform designed to help businesses seamlessly manage their marketing, sales, and customer service activities. With its user-friendly interface, the app allows you to streamline your marketing campaigns, automate sales processes, and enhance customer service all in one place. The Marketing Bay offers tools to craft compelling email campaigns, track analytics, and generate leads. The Sales CRM Bay provides robust features for managing contacts, tracking sales pipelines, and improving conversions. Meanwhile, the Service Bay ensures excellent customer support with ticketing systems and helpdesk automation. Perfect for small to medium-sized businesses, EngageBay CRM unifies essential business operations, enabling growth and improved customer relationships through efficient, integrated modules.
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Effortlessly manage job applications and affiliates with customizable smart forms. Show more

Application Form by POWR is a versatile tool designed to streamline the management of applicants for jobs, brand ambassador roles, and affiliate or wholesale programs. This app allows you to effortlessly collect and manage applications using customizable Smart Forms with robust integrations. It pairs seamlessly with the POWR Job Board and doesn't require any coding or sign-up, as installation is automatic. With this app, you can customize forms for free, publish them, and choose where to install them on your website, ensuring you never miss an application. POWR also offers user-friendly 24/7 customer support, making it easier to set up and manage your application forms. As part of POWR's suite of 60 cloud-based applications, this app is trusted by over 12 million websites globally, including notable names like SpaceX, NASA, and Harvard University. Whether you're a small business or a large enterprise, POWR's applications can help you grow online by boosting lead collection and conversions.
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Enhance Zendesk with integrated commerce support for optimal agent efficiency. Show more

Zendesk Connector by agnoStack is a powerful tool designed to seamlessly integrate transactional commerce functionalities within the Zendesk platform, enhancing customer support efficiency. This app enables support agents to access detailed order and customer information directly within Zendesk, streamlining workflows and reducing the need to switch between multiple systems. It offers a scalable solution that grows with your business, ensuring that you can consistently provide top-tier service as your customer base expands. By uniting commerce data and support interactions, Zendesk Connector helps improve turnaround times and enriches the overall customer experience. The app's user-friendly interface and robust integration capabilities make it an indispensable asset for businesses aiming to optimize their support operations. With Zendesk Connector by agnoStack, support teams are empowered to handle customer inquiries swiftly with all the needed information at their fingertips.
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Streamline BigCommerce data to HubSpot with seamless integration and automation. Show more

HubSpot Integration by MakeWebBetter is a powerful tool designed to seamlessly connect your BigCommerce store with HubSpot, allowing you to sync and manage all your store data effortlessly. This integration enables you to centralize your product, customer, and order data in HubSpot's CRM, facilitating more efficient operations and informed decision-making through automation. By segmenting data by properties and organizing it into lists, users can benefit from streamlined management and insightful data analysis. With the capability to handle up to 1000 properties per object, this integration offers robust functionality to meet your business needs. Additionally, for those managing multiple BigCommerce stores, the MakeWebBetter team provides customization options to tailor the integration to your specific requirements. Paired with competitive pricing and outstanding customer support, HubSpot Integration by MakeWebBetter is an essential tool for enhancing your BigCommerce store operations.
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  • Free Plan Available
  • 7 Days Free Trial
8.2
2 Reviews

Ulai: ChatGPT-driven conversational commerce enhancing engagement and boosting sales. Show more

Ulai is a cutting-edge conversational commerce platform powered by ChatGPT, designed to enhance customer engagement across the purchase journey. By offering personalized interactions, Ulai streamlines product discovery and supports multiple languages, fostering a more inclusive and effective shopping experience. The app excels in addressing pre-purchase concerns, helping to minimize refunds while simultaneously driving higher customer engagement and orders. Its intelligent system boosts average order value (AOV) by delivering tailored product recommendations that meet individual customer preferences. Ulai not only increases revenue but also efficiently scales customer support, making it a valuable tool for businesses aiming to enhance their commerce strategies with AI-driven solutions.
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"Optimize fan engagement through data-driven insights for artists." Show more

Rivet is an innovative app dedicated to transforming how artists manage their customer relationships by harnessing BigCommerce order data. By integrating fan purchase information with social media interactions and event attendance, Rivet builds a comprehensive profile of fan engagement. This empowers artists to effectively segment their audience, pinpointing highly active fans for more personalized outreach. Moreover, Rivet leverages A.I. to analyze fan behaviors alongside release schedules, offering strategic recommendations for merchandise, promotional tactics, and tailored discounts. These insights are meticulously crafted to enhance engagement, driving more traffic to artists' BigCommerce stores. Ultimately, Rivet fosters a more dynamic and financially rewarding connection between artists and their fans.
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