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Showing 40 to 60 of 51 Apps
Callexa Feedback

Callexa Feedback

  • Free Plan Available
(3.7/5)
3 Reviews
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Single-click surveys to measure and enhance customer satisfaction. Show more

Callexa Feedback is an innovative app designed to streamline customer feedback collection through a simple, one-click survey utilizing the established "Net Promoter® Score" (NPS) methodology. This app measures how likely your customers are to recommend your business to others, providing more reliable insights than traditional star ratings, as customers willingly put their credibility on the line. With a customizable survey template, Callexa Feedback is optimized for easy integration with most email clients, webmail services, and web browsers. The app allows for personalization with custom text, salutations, and your company logo, eliminating the need for complex scripting. Users can enhance their surveys by adding follow-up questions or tags for a more in-depth understanding of customer opinions. Callexa Feedback’s user-friendly dashboard provides real-time updates on incoming feedback, while detailed reports assist in evaluating service quality, making it easier to track and improve overall performance based on customer responses.
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Customizable templates
Detailed reports
Single-click surveys
Automated nps surveys
Scoring dashboard
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Zest Desk

Zest Desk

  • 14 Days Free Trial
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Boost phone order efficiency for BigCommerce with Zest Desk's advanced features. Show more

Zest Desk is a powerful app designed to enhance your BigCommerce store's management of phone orders, catering specifically to busy customer service teams. This purpose-built interface simplifies complex order workflows, enabling seamless handling of multi-destination shipments and providing unrivaled flexibility in order editing and customer management. Whether dealing with B2B accounts or high-volume direct-to-consumer customers, Zest Desk equips your team with the necessary tools to operate more efficiently, minimize errors, and offer personalized service at scale. The app brings speed and precision to phone order processing, ensuring that customer interactions are both effective and efficient. With Zest Desk, your team can focus on delivering exceptional customer experiences, allowing your business to thrive in a demanding market.
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Order workflow streamlining
Multi-destination support
Flexible order editing
Customer management tools
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Kommunicate.io

Kommunicate.io

  • 30 Days Free Trial
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Hybrid customer support platform combining bots and real-time human assistance. Show more

Kommunicate.io is an innovative customer support automation platform that seamlessly integrates human agents with AI-driven bots to deliver exceptional customer service. Designed specifically for growing businesses, it offers real-time, proactive, and personalized support, ensuring that customers' queries and concerns are addressed efficiently and effectively. As one of the leading Bigcommerce Chatbot and Live Chat plugins, Kommunicate.io enhances user engagement and satisfaction by streamlining communication. The platform is highly customizable, allowing businesses to tailor interactions to meet their unique needs while scaling support operations effortlessly. By blending the strengths of human agents and intelligent bots, Kommunicate.io optimizes the customer support experience, fostering stronger, more meaningful connections with clients.
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No coding required
E-commerce integration
Live chat integration
Real-time support
Custom chatbot builder
Human-bot collaboration
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Chatway Live Chat

Chatway Live Chat

  • Free Plan Available
8.2
6 Reviews
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Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.
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Customizable widget
Multi-channel integration
Live chat
Mobile apps
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tawk.to

tawk.to

  • Free Plan Available
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Free live chat app for real-time customer support in BigCommerce. Show more

Tawk.to is a versatile Live Chat application designed to enhance customer interaction within your BigCommerce store. This tool allows businesses to provide real-time support with unlimited messaging, ticketing, and a dedicated Knowledge Base, all at no cost. Compatible with all modern browsers, tawk.to was developed to meet the increasing demand for immediate, human responses in digital customer service. By installing tawk.to, you ensure that you never miss a lead or sale, with its availability across iOS, Android, Windows, and Mac OS X platforms keeping you connected wherever you are. The app flawlessly integrates into your BigCommerce setup, enabling real-time assistance during critical decision-making moments for customers. Trusted by more than 4 million companies globally, tawk.to is 100% free with no restrictions on agents, chat volume, or widget placements. Furthermore, tawk.to provides 24x7-365 live support through various channels, ensuring continuous assistance for your business needs.
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Ticket management
Real-time chat
Knowledge base
Unlimited messaging
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Reacho

Reacho

  • Free Plan Available
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Reacho: Unlimited, seamless support for eCommerce growth and customer satisfaction. Show more

Reacho is the ultimate eCommerce support solution, offering a comprehensive platform designed to streamline customer interactions and enhance business operations. Unlike traditional models, Reacho offers its services free forever, with no per-agent or per-ticket fees, empowering businesses to scale without financial constraints. It consolidates multiple communication channels such as email, SMS, and push notifications into a singular, user-friendly interface, enabling faster responses and improved customer experiences. Equipped with a suite of tools like helpdesk ticketing, live chat, and a self-service knowledge base, Reacho ensures 24/7 engagement and support. This feature-packed solution supports unlimited agents and tickets, making it ideal for startups and large enterprises alike. By removing the burden of expensive software, Reacho allows businesses to focus on growth and customer satisfaction. As a partner in growth, Reacho is committed to creating happy customers and driving sustainable business success.
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Live chat
Multichannel support
Knowledge base
Unlimited agents
24/7 engagement
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Miduoke

Miduoke

  • Free App
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Miduoke: Unified multi-channel communication platform for seamless customer service. Show more

Miduoke is a comprehensive online customer service platform designed to streamline and unify communications across a multitude of digital channels. By integrating websites, WeChat, WeChat Official Account, mini programs, mobile apps, Facebook, Line, Douyin, Weibo, SMS, and cross-border e-commerce outlets, it provides businesses with a singular interface to manage all interactions. This seamless connectivity ensures a consistent and cohesive customer service experience, tailored to the needs of a customer-centric approach. With Miduoke, businesses can efficiently handle customer inquiries and engagement across mainstream communication platforms, enhancing satisfaction and loyalty. It simplifies multi-channel communication management, allowing organizations to focus on delivering exceptional support and building stronger relationships with their audience.
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Multi-channel integration
Unified communication interface
Consistent service experience
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B2B Edition

B2B Edition

7.2
15 Reviews
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"Enhance B2B ecommerce with advanced features and multi-storefront capabilities." Show more

B2B Edition is BigCommerce's premier ecommerce solution designed specifically for B2B enterprises, enhancing the BigCommerce Enterprise Plan with unparalleled features. This advanced platform incorporates multi-storefront capabilities, a new buyer portal, and headless support (currently in beta), providing a seamless experience for both merchants and customers. It includes a comprehensive suite of B2B features such as corporate account management, quoting, shared shopping lists, a quick order pad, and an invoice portal, all aimed at improving the self-service experience. Additionally, the app facilitates a smooth wholesale customer approval process and trade professional application, optimizing efficiency for B2B operations. With customizable front-end and back-end management tools, B2B Edition adapts easily to the needs of any growing business. Schedule a demo with the BigCommerce team to discover how B2B Edition can elevate your ecommerce operations to the next level.
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Order history view
Payment method control
Multi-storefront capabilities
Buyer portal access
Headless support
Corporate account management
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SocialBug CRM

SocialBug CRM

  • 7 Days Free Trial
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Interactive widget for efficient CRM, warranty, and affiliate management. Show more

SocialBug CRM is a robust tool designed to enhance your website’s functionality by integrating an interactive widget that seamlessly interfaces with your existing secure authentication systems. Primarily aimed at improving business processes, this versatile application supports seamless single sign-on from your website directly into the CRM, allowing for improved customer interaction and more efficient operations for backend users. A key feature of SocialBug CRM is its warranty module, which allows businesses to configure products with warranties, manage active warranties, search customer warranty data, and automate warranty registration—even when products are sold through third parties. Additionally, the app includes an affiliate module, enabling the creation of referral sales networks with flexible structures like unilevel, binary, or matrix systems, alongside customizable rank and bonus criteria. Particularly tailored for diverse industries, including CBD affiliate businesses, SocialBug CRM is adaptable to various business needs. Pricing begins at an accessible $25 per month, offering scalable solutions for small and growing businesses alike.
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Warranty management
Interactive widget
Seamless single sign-on
Affiliate network creation
Custom rank configuration
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Keap

Keap

  • Free Plan Available
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Sync BigCommerce data to automate CRM and marketing processes effortlessly. Show more

Keap is a powerful app designed to seamlessly integrate with your BigCommerce store, enhancing your sales and marketing capabilities by syncing customer and order information with your CRM. This connection ensures personalized, automated email campaigns are triggered based on customer interactions, such as completed sales or inquiries. By automating these communication processes, Keap significantly reduces the need for manual follow-ups, thus saving valuable time. Renowned for its sales and marketing automation, email marketing, and CRM solutions tailored for small businesses, Keap users typically experience a remarkable increase in leads and revenue while reclaiming hours from their workweek. The Keap integration is straightforward and requires no software downloads, making it accessible for users with active BigCommerce stores and Keap accounts. This integration effortlessly manages customer engagement, freeing up business owners to concentrate on growth and development.
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Sales automation
Automated emails
Data synchronization
Behavior-based triggers
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Product Questions by FreshClick

Product Questions by FreshClick

  • 7 Days Free Trial
8.2
2 Reviews
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Enhance product pages with customer Q&A for informed purchases. Show more

Product Questions by FreshClick is a transformative app designed to enhance customer interaction and satisfaction on your e-commerce platform. The app seamlessly integrates a dedicated tab or shortcode on each product page, where customers can post queries and receive detailed answers. This direct communication channel allows potential buyers to make informed purchasing decisions by accessing relevant information and insights from both previous customers and the sellers. By facilitating a transparent exchange of product details, the app not only boosts conversion rates but also minimizes return rates by addressing customer concerns upfront. The enriched dialogue fosters customer confidence, ensures clarity, and ultimately leads to a better shopping experience, making Product Questions by FreshClick an essential tool for any online retailer.
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Product page integration
Customer q&a
Question submission
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WhatsApp and Chat Buttons by Chaty

WhatsApp and Chat Buttons by Chaty

  • Free Plan Available
8.2
6 Reviews
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Connect with customers via 20+ messaging platforms using Chaty's seamless integration. Show more

WhatsApp and Chat Buttons by Chaty is a versatile communication tool designed to enhance interaction between businesses and their shoppers. By integrating with over 20 popular social and messaging platforms, including WhatsApp, Facebook Messenger, Telegram, and Instagram, Chaty ensures seamless connectivity and support for customer inquiries. This app empowers businesses on BigCommerce by enabling them to meet their customers on their preferred communication platforms, be it through text, calls, or social media channels. The Chaty widget, easily added to your website, allows for real-time engagement, facilitating immediate responses to customer questions and concerns. By offering such diverse communication options, businesses can significantly improve customer satisfaction and foster stronger relationships. Additionally, the app contributes to business scalability by streamlining interactions and enhancing customer support capabilities across multiple channels. With Chaty, businesses can ensure they never miss an opportunity to connect with and support their shoppers.
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Seamless integration
Multichannel support
Instant communication
20+ platforms
Flexible messaging
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Live Chat: WhatsApp & Facebook by POWR

Live Chat: WhatsApp & Facebook by POWR

  • Free Plan Available
7.1
6 Reviews
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Real-time customer chat via WhatsApp and Facebook, no coding needed. Show more

Live Chat: WhatsApp & Facebook by POWR is a seamless solution for businesses looking to enhance customer interaction through real-time chat on popular platforms like WhatsApp, Telegram, and Facebook Messenger. This user-friendly app requires no coding for installation, making it easy to customize and deploy across your chosen web pages. With fast, round-the-clock customer support, users can confidently navigate any questions or setup hurdles. Developed by POWR, a leading provider of customizable online growth tools, the app is part of a robust suite of applications aimed at helping businesses of all sizes thrive online. With over 60 cloud-based apps available, POWR's integrations, notably with BigCommerce, are utilized by more than 12 million websites worldwide, including big names like SpaceX and Harvard University. Based in San Francisco, POWR's global team spans 22 countries, emphasizing both accessibility and widespread support. Whether for lead collection or conversion optimization, this app offers a powerful, accessible means to connect with and support your customers.
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Easy installation
Real-time chat
Customizable integration
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HubSpot Integration by MakeWebBetter

HubSpot Integration by MakeWebBetter

6.6
4 Reviews
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Streamline BigCommerce data to HubSpot with seamless integration and automation. Show more

HubSpot Integration by MakeWebBetter is a powerful tool designed to seamlessly connect your BigCommerce store with HubSpot, allowing you to sync and manage all your store data effortlessly. This integration enables you to centralize your product, customer, and order data in HubSpot's CRM, facilitating more efficient operations and informed decision-making through automation. By segmenting data by properties and organizing it into lists, users can benefit from streamlined management and insightful data analysis. With the capability to handle up to 1000 properties per object, this integration offers robust functionality to meet your business needs. Additionally, for those managing multiple BigCommerce stores, the MakeWebBetter team provides customization options to tailor the integration to your specific requirements. Paired with competitive pricing and outstanding customer support, HubSpot Integration by MakeWebBetter is an essential tool for enhancing your BigCommerce store operations.
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Product management
Crm integration
Data synchronization
Automate operations
Decision-making
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FAQ by POWR

FAQ by POWR

  • Free Plan Available
7.9
9 Reviews
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Easy-to-use FAQ accordion, no coding needed, customizable, with 24/7 support. Show more

FAQ by POWR is an intuitive app designed to streamline the process of finding answers to common questions with a simple accordion-style FAQ. Compatible with the Storefront Page Builder, it requires no coding or sign-up for installation, ensuring a hassle-free setup. Customization is entirely free, and users can easily publish their FAQs on selected pages. With fast 24/7 customer support, assistance is readily available for any questions or setup issues. POWR, the creator of this app, offers a suite of 60 easy-to-use and customizable website apps aimed at helping businesses grow online, integrating seamlessly with BigCommerce and other favorite software tools. Trusted by major names like SpaceX, NASA, and Harvard University, POWR's apps have been implemented on over 12 million websites globally. Based in San Francisco, CA, the POWR team operates with team members spanning 22 countries.
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Customizable design
Automatic installation
Faq accordion
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Kindly Automation & Conversational AI

Kindly Automation & Conversational AI

  • Free App
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Empathetic AI chatbot enhancing e-commerce with human-in-the-loop support. Show more

Kindly Automation & Conversational AI is your go-to hybrid chatbot platform, designed with a human-in-the-loop mindset to elevate your e-commerce business. Seamlessly blending the efficiency of AI with the warmth of human interaction, Kindly offers a unique approach to customer service, ensuring every interaction is both intelligent and empathetic. Built on the robust GPT framework, this app stands out as a powerful tool that understands and anticipates customer needs, enhancing satisfaction and loyalty. By integrating Kindly into your operations, you can expect significant improvements in handling queries, resolving issues swiftly, and personalizing customer journeys. This innovative platform is more than just a chatbot; it’s a strategic partner dedicated to transforming how you engage with your customers. Get ready to redefine your brand’s customer experience with Kindly at the helm!
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Drive sales
Automate support
Optimize conversions
Empathetic ai chatbot
Human-in-the-loop
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LiveChat — AI-powered live chat & customer support

LiveChat — AI-powered live chat & customer support

  • 14 Days Free Trial
6.6
27 Reviews
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Enhance sales with AI-powered chat for seamless customer support. Show more

LiveChat + Customer Insight is an intuitive app designed to transform the way businesses interact with their customers online. It provides a seamless platform for addressing customer inquiries related to shopping, shipping, returns, and more, offering swift and convenient solutions. By integrating LiveChat into your online store, you can start engaging with customers from day one, providing personalized shopping assistance that enhances their overall experience. The app leverages detailed customer insights to tailor interactions, making each conversation more meaningful and relevant. Additionally, with integrated AI capabilities, communication is not only accelerated but also made more efficient, allowing businesses to handle more customer queries simultaneously. Overall, LiveChat + Customer Insight serves as a virtual shopping assistant that not only supports customers but also helps businesses drive sales effectively.
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Customer details
Ai-powered chat
Seamless support
Live conversations
Virtual assistant
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Maisie AI Chatbots + Live Chat + Quizzes

Maisie AI Chatbots + Live Chat + Quizzes

  • Free Plan Available
6.4
14 Reviews
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Maisie: AI-driven sales assistant for customer engagement and support. Show more

Maisie AI Chatbots + Live Chat + Quizzes is an AI-powered sales and customer service assistant designed to enhance customer engagement and streamline interactions on your online store. This app allows businesses to automatically engage with customers 24/7, helping to guide them smoothly through their buying journey. Addressing common e-commerce challenges, Maisie offers personalized product recommendations and pre-sales support, which can reduce barriers to purchase and boost conversion rates. For website visitors on the verge of leaving without buying, Maisie's exit intent chatbots can provide personalized incentives, such as discounts or free shipping, to recover abandoned carts. Additionally, the app helps grow your email marketing list by encouraging visitors to subscribe for valuable updates and offers. Maisie seamlessly integrates with BigCommerce, featuring an intuitive chatbot builder that requires no coding, enabling you to launch and customize chatbots within minutes to suit your store’s needs. With Maisie, provide instant, real-time customer service, freeing up your team to focus on complex queries while the app handles the rest.
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Abandoned cart recovery
Personalized recommendations
Email capture
Real-time support
Ai-driven automation
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SaleChaty

SaleChaty

  • Free Plan Available
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Unified platform for customer communication and marketing automation across channels. Show more

SaleChaty is a versatile platform designed to streamline customer service communication and marketing promotion across multiple channels. It consolidates various communication tools, including web chat, WhatsApp, email, Facebook Messenger, Telegram, Line, Slack, and WeChat, into one seamless interface. The app enhances customer interaction through AI bot integration, a comprehensive knowledge base, and automated workflows, ensuring efficient and effective communication. SaleChaty also empowers businesses with robust marketing features such as bulk messaging plans, third-party distribution, and pre-designed templates for WhatsApp and email. By centralizing these functions, SaleChaty simplifies complex processes, boosts productivity, and enhances customer engagement. Ideal for businesses of all sizes, it enables a unified approach to both customer service and marketing strategies.
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Marketing automation
Automation workflows
Bulk messaging
Knowledge base
Template support
Unified communication
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Whatsapp - Contact Us by Smartarget

Whatsapp - Contact Us by Smartarget

  • Free Plan Available
7.1
6 Reviews
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Easily connect customers via WhatsApp with a simple web icon. Show more

"Whatsapp - Contact Us by Smartarget" is an intuitive app designed to streamline communication between businesses and their customers by leveraging the widespread use of WhatsApp. This app integrates a customizable icon at the bottom-right corner of your website, featuring your phone number and a personalized message like "Contact us" or "Message us." When clicked, it instantly opens a new tab with WhatsApp for the web, launching a chat window directly with your business. This seamless interface encourages more users to reach out with ease, enhancing customer engagement and satisfaction. It's an ideal solution for businesses aiming to boost accessibility and streamline customer interactions. By providing a direct and familiar communication channel, the app helps to create a more responsive and user-friendly experience on your website.
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Web icon integration
Whatsapp chat access
Customizable contact message
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