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Showing 40 to 60 of 50 Apps
CRM and Helpdesk by 3Dsellers

CRM and Helpdesk by 3Dsellers

  • Free Plan Available
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Centralize customer inquiries and manage orders for seamless e-commerce. Show more

CRM and Helpdesk by 3Dsellers is your comprehensive solution for managing customer interactions and streamlining your e-commerce operations. This versatile platform centralizes customer inquiries, enabling you to handle all communications from a single, convenient location. Seamlessly coordinate orders and ensure top-notch customer service with integrated tools that enhance your team's efficiency and collaboration. With the ability to control and monitor teammates’ activities, you gain valuable insights into performance and customer engagement. Designed with e-commerce businesses in mind, the app simplifies complex processes, saving you time and boosting customer satisfaction. Whether you're a small startup or a large enterprise, CRM and Helpdesk by 3Dsellers provides everything you need to elevate your business management.
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Order management
Centralized inquiries
Teammate control
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Keap

Keap

  • Free Plan Available
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Sync BigCommerce data to automate CRM and marketing processes effortlessly. Show more

Keap is a powerful app designed to seamlessly integrate with your BigCommerce store, enhancing your sales and marketing capabilities by syncing customer and order information with your CRM. This connection ensures personalized, automated email campaigns are triggered based on customer interactions, such as completed sales or inquiries. By automating these communication processes, Keap significantly reduces the need for manual follow-ups, thus saving valuable time. Renowned for its sales and marketing automation, email marketing, and CRM solutions tailored for small businesses, Keap users typically experience a remarkable increase in leads and revenue while reclaiming hours from their workweek. The Keap integration is straightforward and requires no software downloads, making it accessible for users with active BigCommerce stores and Keap accounts. This integration effortlessly manages customer engagement, freeing up business owners to concentrate on growth and development.
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Sales automation
Automated emails
Data synchronization
Behavior-based triggers
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Miduoke

Miduoke

  • Free App
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Miduoke: Unified multi-channel communication platform for seamless customer service. Show more

Miduoke is a comprehensive online customer service platform designed to streamline and unify communications across a multitude of digital channels. By integrating websites, WeChat, WeChat Official Account, mini programs, mobile apps, Facebook, Line, Douyin, Weibo, SMS, and cross-border e-commerce outlets, it provides businesses with a singular interface to manage all interactions. This seamless connectivity ensures a consistent and cohesive customer service experience, tailored to the needs of a customer-centric approach. With Miduoke, businesses can efficiently handle customer inquiries and engagement across mainstream communication platforms, enhancing satisfaction and loyalty. It simplifies multi-channel communication management, allowing organizations to focus on delivering exceptional support and building stronger relationships with their audience.
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Multi-channel integration
Unified communication interface
Consistent service experience
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Chatway Live Chat

Chatway Live Chat

  • Free Plan Available
9.1
4 Reviews
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Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.
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Customizable widget
Multi-channel integration
Live chat
Mobile apps
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Free Call

Free Call

  • Free Plan Available
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"Instant calls and messages from your website to your phone." Show more

Free Call is an innovative app designed to enhance user engagement by minimizing distractions that typically lead users away from their browser. By integrating this seamless widget into your website, you can keep visitors focused and encourage them to initiate calls or messages with just a click. This direct interaction allows you to receive communications straight to your cell or landline, facilitating immediate and personal customer connections. Free Call offers an effective solution to boost your service and sales by ensuring customers have an easy and accessible way to reach you. In turn, this enhances customer satisfaction and supports business growth. Maintain a constant connection with your audience and keep them engaged on your site with Free Call.
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Instant calls
Website messaging
Browser widget
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DeskMoz 24x7 Live Chat Agents

DeskMoz 24x7 Live Chat Agents

8.2
2 Reviews
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24x7 live chat agents for sales support on BigCommerce stores. Show more

DeskMoz 24x7 Live Chat Agents offers a seamless blend of customer support and sales lead generation tailored for BigCommerce stores. By deploying custom-trained human agents around the clock, DeskMoz ensures that your store visitors' inquiries are addressed promptly, helping them make informed buying decisions. The service isn't just for potential customers; existing buyers can also get assistance with questions related to shipping, order status, and more. Boasting a team of experienced chat professionals, DeskMoz delivers high-quality interactions, achieving over 90% CSAT scores. With an average response time of less than 45 seconds, the app distinguishes itself by offering real-time chat support and transcripts, all within two days of setup. DeskMoz is your 24x7 sales and support manager, enhancing customer engagement and satisfaction. Get started with a 10-day free trial and experience the difference of real human interaction over bots.
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Lead generation
Fast setup
24x7 live chat
Customer support
Real-time transcripts
Custom trained agents
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EngageBay CRM

EngageBay CRM

  • Free Plan Available
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Simplify growth with EngageBay: unified marketing, sales, and service platform. Show more

EngageBay CRM is a comprehensive platform designed to help businesses seamlessly manage their marketing, sales, and customer service activities. With its user-friendly interface, the app allows you to streamline your marketing campaigns, automate sales processes, and enhance customer service all in one place. The Marketing Bay offers tools to craft compelling email campaigns, track analytics, and generate leads. The Sales CRM Bay provides robust features for managing contacts, tracking sales pipelines, and improving conversions. Meanwhile, the Service Bay ensures excellent customer support with ticketing systems and helpdesk automation. Perfect for small to medium-sized businesses, EngageBay CRM unifies essential business operations, enabling growth and improved customer relationships through efficient, integrated modules.
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Marketing automation
Customer support
Sales management
Unified platform
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SocialBug CRM

SocialBug CRM

  • 7 Days Free Trial
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Interactive widget for efficient CRM, warranty, and affiliate management. Show more

SocialBug CRM is a robust tool designed to enhance your website’s functionality by integrating an interactive widget that seamlessly interfaces with your existing secure authentication systems. Primarily aimed at improving business processes, this versatile application supports seamless single sign-on from your website directly into the CRM, allowing for improved customer interaction and more efficient operations for backend users. A key feature of SocialBug CRM is its warranty module, which allows businesses to configure products with warranties, manage active warranties, search customer warranty data, and automate warranty registration—even when products are sold through third parties. Additionally, the app includes an affiliate module, enabling the creation of referral sales networks with flexible structures like unilevel, binary, or matrix systems, alongside customizable rank and bonus criteria. Particularly tailored for diverse industries, including CBD affiliate businesses, SocialBug CRM is adaptable to various business needs. Pricing begins at an accessible $25 per month, offering scalable solutions for small and growing businesses alike.
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Warranty management
Interactive widget
Seamless single sign-on
Affiliate network creation
Custom rank configuration
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Salesmate Integration by 1Center

Salesmate Integration by 1Center

  • Free Plan Available
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"Sync BigCommerce data in Salesmate for smarter insights and automation." Show more

Salesmate Integration by 1Center is a powerful app designed to seamlessly integrate BigCommerce with Salesmate, offering a streamlined solution for businesses to manage customer relationships and sales data effectively. By automatically syncing customer and order data from BigCommerce to Salesmate, the app ensures that all registered customers are instantly converted into contacts, and their orders are transformed into deals within Salesmate. This synchronization provides businesses with the ability to create custom views and reports, offering deep insights into customer behavior and preferences. Users can enhance their marketing strategies by setting up various automation processes, enabling personalized messaging and improving customer engagement. The automation features allow for tailored email campaigns, significantly increasing the average customer lifetime value. With Salesmate Integration by 1Center, businesses can optimize their workflow, enhance customer segmentation, and make data-driven decisions to boost sales performance.
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Customer segmentation
Custom reports
Automated emails
Order conversion
Data sync
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Salesforce Connector by Webkul

Salesforce Connector by Webkul

  • 5 Days Free Trial
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Integrate BigCommerce with Salesforce for seamless business automation. Show more

Salesforce Connector by Webkul is a powerful tool designed to seamlessly integrate BigCommerce with Salesforce, streamlining business operations and enhancing data sharing capabilities. This application serves as a vital link, aligning front-office web properties with back-office systems, such as automating the transfer of online orders directly into a CRM. By synchronizing orders, products, accounts, and contacts, the connector ensures that businesses can efficiently manage their e-commerce and customer relationship efforts in one unified platform. Whether you're looking to enhance your sales processes or improve customer interaction, this integration caters to the unique needs of every company, promoting a smoother workflow and a more cohesive data ecosystem. Experience hassle-free automation and improve your business efficiency with Salesforce Connector by Webkul.
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Product management
Order synchronization
Automated sync
Data integration
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Kommunicate.io

Kommunicate.io

  • 30 Days Free Trial
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Hybrid customer support platform combining bots and real-time human assistance. Show more

Kommunicate.io is an innovative customer support automation platform that seamlessly integrates human agents with AI-driven bots to deliver exceptional customer service. Designed specifically for growing businesses, it offers real-time, proactive, and personalized support, ensuring that customers' queries and concerns are addressed efficiently and effectively. As one of the leading Bigcommerce Chatbot and Live Chat plugins, Kommunicate.io enhances user engagement and satisfaction by streamlining communication. The platform is highly customizable, allowing businesses to tailor interactions to meet their unique needs while scaling support operations effortlessly. By blending the strengths of human agents and intelligent bots, Kommunicate.io optimizes the customer support experience, fostering stronger, more meaningful connections with clients.
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No coding required
E-commerce integration
Live chat integration
Real-time support
Custom chatbot builder
Human-bot collaboration
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Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

  • 7 Days Free Trial
(3.5/5)
23 Reviews
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"Boost customer service with live chat and AI-powered chatbots seamlessly." Show more

Tidio Live Chat & AI Chatbots is an all-encompassing customer service platform tailored to help businesses thrive. By integrating live chat, AI-enabled chatbots, emails, as well as social media channels like Messenger and Instagram, Tidio offers a streamlined communication hub to engage with customers efficiently. Its live chat feature is designed to elevate shoppers' experiences by providing real-time assistance, building trust, and ultimately boosting sales. The platform's AI-powered chatbots ensure that customer inquiries are addressed 24/7, from saving abandoned carts to offering discount codes, even in your absence. Businesses can create personalized chatbots with ease using Tidio's intuitive drag-and-drop editor or choose from pre-designed templates—no coding required. Additionally, the app's mobile-friendly design and live Visitors List enable proactive engagement, helping convert interactions into sales and fostering customer loyalty. Installing Tidio Live Chat is quick and simple, empowering businesses to provide excellent customer service and fostering growth effectively.
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Multi-platform support
Ai-powered chatbots
Live chat integration
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Social Intents Live Chat

Social Intents Live Chat

  • 14 Days Free Trial
6.3
5 Reviews
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"Engage customers via live chat on Teams, Slack, and more platforms." Show more

Social Intents Live Chat is a versatile communication tool designed to seamlessly integrate live chat capabilities into platforms like Microsoft Teams, Google Chat, Slack, and Zoom. It allows businesses to engage with website visitors directly from these popular collaboration tools, offering enhanced customer service and increased sales potential. Coupled with AI-driven chatbots powered by ChatGPT, businesses can efficiently train support systems using their own website content, thereby reducing ongoing support costs. The app's omnichannel inbox also incorporates WhatsApp, SMS, and Messenger, facilitating a unified communication approach. With customization options for brand consistency and ease of integration with marketing tools like Mailchimp, Campaign Monitor, and Constant Contact, Social Intents Live Chat aims to enrich the customer interaction experience. Join over 75,000 satisfied business owners and explore its features with a 14-day free trial, noticing benefits like unlimited live chat agents and monthly chats. Get started today to enhance your customer service and streamline your communication strategy effectively.
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Omnichannel inbox
Ai chatbots integration
Collaboration tool integration
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Zendesk Connector by agnoStack

Zendesk Connector by agnoStack

  • Free App
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Enhance Zendesk with integrated commerce support for optimal agent efficiency. Show more

Zendesk Connector by agnoStack is a powerful tool designed to seamlessly integrate transactional commerce functionalities within the Zendesk platform, enhancing customer support efficiency. This app enables support agents to access detailed order and customer information directly within Zendesk, streamlining workflows and reducing the need to switch between multiple systems. It offers a scalable solution that grows with your business, ensuring that you can consistently provide top-tier service as your customer base expands. By uniting commerce data and support interactions, Zendesk Connector helps improve turnaround times and enriches the overall customer experience. The app's user-friendly interface and robust integration capabilities make it an indispensable asset for businesses aiming to optimize their support operations. With Zendesk Connector by agnoStack, support teams are empowered to handle customer inquiries swiftly with all the needed information at their fingertips.
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Omni-channel support
Order data management
Integrated commerce support
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Callexa Feedback

Callexa Feedback

  • Free Plan Available
8.2
2 Reviews
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Single-click surveys to measure and enhance customer satisfaction. Show more

Callexa Feedback is an innovative app designed to streamline customer feedback collection through a simple, one-click survey utilizing the established "Net Promoter® Score" (NPS) methodology. This app measures how likely your customers are to recommend your business to others, providing more reliable insights than traditional star ratings, as customers willingly put their credibility on the line. With a customizable survey template, Callexa Feedback is optimized for easy integration with most email clients, webmail services, and web browsers. The app allows for personalization with custom text, salutations, and your company logo, eliminating the need for complex scripting. Users can enhance their surveys by adding follow-up questions or tags for a more in-depth understanding of customer opinions. Callexa Feedback’s user-friendly dashboard provides real-time updates on incoming feedback, while detailed reports assist in evaluating service quality, making it easier to track and improve overall performance based on customer responses.
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Customizable templates
Detailed reports
Single-click surveys
Automated nps surveys
Scoring dashboard
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Gorgias

Gorgias

  • 7 Days Free Trial
7.5
29 Reviews
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Streamline support, boost sales with Gorgias: your all-in-one helpdesk solution. Show more

Gorgias is a powerful help desk and live chat application specifically designed for online stores, providing a seamless and efficient customer support experience. Trusted by over 30,000 support agents, it consolidates all support requests from various channels into a single platform, allowing for quicker responses and transforming support operations into a profit-generating center. Its integration with BigCommerce enables effortless connection between your store and the helpdesk, offering complete customer visibility on support tickets and the addition of live chat on your website. By offering support on every channel, Gorgias cuts customer support time by 50% and manages ticket backlogs with ease through automation. Beyond enhancing support efficiency, it also helps increase conversions and revenue while providing insightful tracking of support performance and revenue statistics. Gorgias is an essential tool for online retailers aiming to deliver exceptional customer service and drive business growth.
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Performance tracking
Live chat integration
Centralized support platform
Automated ticket handling
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Feedback Survey by POWR

Feedback Survey by POWR

  • Free Plan Available
8.2
3 Reviews
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Effortlessly collect feedback with customizable, no-code surveys by POWR. Show more

Feedback Survey by POWR is an intuitive tool designed to effortlessly collect post-purchase feedback and other valuable insights through customizable surveys. This user-friendly app allows you to build professional surveys in minutes without any coding or sign-up requirements, with automatic installation ensuring a seamless experience. Simply customize your survey form for free, publish it, and choose the pages for deployment. Amplify its functionality by integrating with any app supported by Zapier, streamlining your data collection process. Benefit from fast 24/7 customer support to address any queries or assist with setup. Part of the highly-regarded POWR suite of over 60 cloud-based website apps, this tool is ideal for businesses looking to enhance online growth, trusted by global giants like SpaceX, NASA, and more. Headquartered in San Francisco and supported by an international team, POWR is committed to making digital tools accessible and effective for businesses worldwide.
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Customizable surveys
No-code integration
Limit submissions
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Application Form by POWR

Application Form by POWR

  • Free Plan Available
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Effortlessly manage job applications and affiliates with customizable smart forms. Show more

Application Form by POWR is a versatile tool designed to streamline the management of applicants for jobs, brand ambassador roles, and affiliate or wholesale programs. This app allows you to effortlessly collect and manage applications using customizable Smart Forms with robust integrations. It pairs seamlessly with the POWR Job Board and doesn't require any coding or sign-up, as installation is automatic. With this app, you can customize forms for free, publish them, and choose where to install them on your website, ensuring you never miss an application. POWR also offers user-friendly 24/7 customer support, making it easier to set up and manage your application forms. As part of POWR's suite of 60 cloud-based applications, this app is trusted by over 12 million websites globally, including notable names like SpaceX, NASA, and Harvard University. Whether you're a small business or a large enterprise, POWR's applications can help you grow online by boosting lead collection and conversions.
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Integration capabilities
Automatic installation
Application management
Customizable smart forms
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SaleChaty

SaleChaty

  • Free Plan Available
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Unified platform for customer communication and marketing automation across channels. Show more

SaleChaty is a versatile platform designed to streamline customer service communication and marketing promotion across multiple channels. It consolidates various communication tools, including web chat, WhatsApp, email, Facebook Messenger, Telegram, Line, Slack, and WeChat, into one seamless interface. The app enhances customer interaction through AI bot integration, a comprehensive knowledge base, and automated workflows, ensuring efficient and effective communication. SaleChaty also empowers businesses with robust marketing features such as bulk messaging plans, third-party distribution, and pre-designed templates for WhatsApp and email. By centralizing these functions, SaleChaty simplifies complex processes, boosts productivity, and enhances customer engagement. Ideal for businesses of all sizes, it enables a unified approach to both customer service and marketing strategies.
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Marketing automation
Automation workflows
Bulk messaging
Knowledge base
Template support
Unified communication
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Olark

Olark

  • Free Plan Available
7.6
8 Reviews
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Boost sales with real-time chat, visitor monitoring, and personalized offers. Show more

Olark is a powerful live chat application designed to boost sales by enhancing direct communication between businesses and their customers. It enables real-time interaction, allowing businesses to engage proactively with website visitors. One of its key features is the ability to view the contents of a visitor's shopping cart, facilitating personalized recommendations, upsells, and special offers tailored to their purchasing intentions. By integrating seamlessly with Google Talk and Jabber, Olark ensures that businesses can monitor visitor activity and provide responsive customer support. This strategic feature helps in converting leads into sales by addressing queries instantaneously and reducing cart abandonment. Overall, Olark empowers businesses to create a more personalized shopping experience, driving customer satisfaction and potential sales growth.
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Personalized offers
Real-time chat
Visitor monitoring
Cart content view
Upsell capability
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