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Showing 40 to 60 of 51 Apps
LiveHelpNow

LiveHelpNow

  • 30 Days Free Trial
8.2
1 Reviews
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Enhance sales and loyalty with integrated live chat and support tools. Show more

LiveHelpNow is a comprehensive suite of online customer service tools designed to enhance sales and foster customer loyalty for businesses of all sizes. By making your sales and support teams readily accessible through live chat, text (SMS), Facebook Messenger, support tickets, or a searchable self-help portal, LiveHelpNow ensures exceptional customer interactions. Secure transactions directly from chat or email with PCI and HIPAA-compliant forms integrated into the suite. The platform allows real-time tracking and improvement of customer satisfaction (CSAT) scores through instant feedback and surveys. Even when short on staff, LiveHelpNow's Chat Bot can manage a large volume of customer requests without human intervention. With automatic translation, the app supports customers speaking any language, expanding your business's global reach. Additionally, real-time tracking of conversions influenced by customer service agents provides valuable insights into product trends and business direction. To experience the capabilities of LiveHelpNow, attend a live demo or contact them at 877-548-3001.
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Social media integration
Email support
Real-time feedback
Real-time conversion tracking
Automated translation
Sms support
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Kindly Automation & Conversational AI

Kindly Automation & Conversational AI

  • Free App
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Empathetic AI chatbot enhancing e-commerce with human-in-the-loop support. Show more

Kindly Automation & Conversational AI is your go-to hybrid chatbot platform, designed with a human-in-the-loop mindset to elevate your e-commerce business. Seamlessly blending the efficiency of AI with the warmth of human interaction, Kindly offers a unique approach to customer service, ensuring every interaction is both intelligent and empathetic. Built on the robust GPT framework, this app stands out as a powerful tool that understands and anticipates customer needs, enhancing satisfaction and loyalty. By integrating Kindly into your operations, you can expect significant improvements in handling queries, resolving issues swiftly, and personalizing customer journeys. This innovative platform is more than just a chatbot; it’s a strategic partner dedicated to transforming how you engage with your customers. Get ready to redefine your brand’s customer experience with Kindly at the helm!
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Drive sales
Automate support
Optimize conversions
Empathetic ai chatbot
Human-in-the-loop
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Callexa Feedback

Callexa Feedback

  • Free Plan Available
8.2
2 Reviews
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Single-click surveys to measure and enhance customer satisfaction. Show more

Callexa Feedback is an innovative app designed to streamline customer feedback collection through a simple, one-click survey utilizing the established "Net Promoter® Score" (NPS) methodology. This app measures how likely your customers are to recommend your business to others, providing more reliable insights than traditional star ratings, as customers willingly put their credibility on the line. With a customizable survey template, Callexa Feedback is optimized for easy integration with most email clients, webmail services, and web browsers. The app allows for personalization with custom text, salutations, and your company logo, eliminating the need for complex scripting. Users can enhance their surveys by adding follow-up questions or tags for a more in-depth understanding of customer opinions. Callexa Feedback’s user-friendly dashboard provides real-time updates on incoming feedback, while detailed reports assist in evaluating service quality, making it easier to track and improve overall performance based on customer responses.
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Customizable templates
Detailed reports
Single-click surveys
Automated nps surveys
Scoring dashboard
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CRM and Helpdesk by 3Dsellers

CRM and Helpdesk by 3Dsellers

  • Free Plan Available
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Centralize customer inquiries and manage orders for seamless e-commerce. Show more

CRM and Helpdesk by 3Dsellers is your comprehensive solution for managing customer interactions and streamlining your e-commerce operations. This versatile platform centralizes customer inquiries, enabling you to handle all communications from a single, convenient location. Seamlessly coordinate orders and ensure top-notch customer service with integrated tools that enhance your team's efficiency and collaboration. With the ability to control and monitor teammates’ activities, you gain valuable insights into performance and customer engagement. Designed with e-commerce businesses in mind, the app simplifies complex processes, saving you time and boosting customer satisfaction. Whether you're a small startup or a large enterprise, CRM and Helpdesk by 3Dsellers provides everything you need to elevate your business management.
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Order management
Centralized inquiries
Teammate control
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Salesforce Connector by Webkul

Salesforce Connector by Webkul

  • 5 Days Free Trial
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Integrate BigCommerce with Salesforce for seamless business automation. Show more

Salesforce Connector by Webkul is a powerful tool designed to seamlessly integrate BigCommerce with Salesforce, streamlining business operations and enhancing data sharing capabilities. This application serves as a vital link, aligning front-office web properties with back-office systems, such as automating the transfer of online orders directly into a CRM. By synchronizing orders, products, accounts, and contacts, the connector ensures that businesses can efficiently manage their e-commerce and customer relationship efforts in one unified platform. Whether you're looking to enhance your sales processes or improve customer interaction, this integration caters to the unique needs of every company, promoting a smoother workflow and a more cohesive data ecosystem. Experience hassle-free automation and improve your business efficiency with Salesforce Connector by Webkul.
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Product management
Order synchronization
Automated sync
Data integration
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Worktual Connector

Worktual Connector

  • Free Plan Available
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"Seamlessly sync and integrate customer data from BigCommerce to Worktual." Show more

Worktual Connector is a powerful tool designed to streamline customer engagement and data management for store owners using BigCommerce. By integrating the Worktual Chat Widget, it enhances customer interaction directly on your online store, providing seamless communication solutions in real-time. The app automates the synchronization of customer data between BigCommerce and Worktual, effectively eliminating the need for tedious manual data imports. This integration not only saves valuable time but also ensures that your customer information is accurate and up-to-date. With Worktual Connector, store owners can focus more on growing their business rather than getting bogged down by backend tasks. Enhance your store’s efficiency and improve customer satisfaction with this cutting-edge connectivity solution.
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Seamless data sync
Integrate customer data
Add chat widget
Eliminate manual tasks
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DeskMoz 24x7 Live Chat Agents

DeskMoz 24x7 Live Chat Agents

8.2
2 Reviews
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24x7 live chat agents for sales support on BigCommerce stores. Show more

DeskMoz 24x7 Live Chat Agents offers a seamless blend of customer support and sales lead generation tailored for BigCommerce stores. By deploying custom-trained human agents around the clock, DeskMoz ensures that your store visitors' inquiries are addressed promptly, helping them make informed buying decisions. The service isn't just for potential customers; existing buyers can also get assistance with questions related to shipping, order status, and more. Boasting a team of experienced chat professionals, DeskMoz delivers high-quality interactions, achieving over 90% CSAT scores. With an average response time of less than 45 seconds, the app distinguishes itself by offering real-time chat support and transcripts, all within two days of setup. DeskMoz is your 24x7 sales and support manager, enhancing customer engagement and satisfaction. Get started with a 10-day free trial and experience the difference of real human interaction over bots.
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Lead generation
Fast setup
24x7 live chat
Customer support
Real-time transcripts
Custom trained agents
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Keap

Keap

  • Free Plan Available
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Sync BigCommerce data to automate CRM and marketing processes effortlessly. Show more

Keap is a powerful app designed to seamlessly integrate with your BigCommerce store, enhancing your sales and marketing capabilities by syncing customer and order information with your CRM. This connection ensures personalized, automated email campaigns are triggered based on customer interactions, such as completed sales or inquiries. By automating these communication processes, Keap significantly reduces the need for manual follow-ups, thus saving valuable time. Renowned for its sales and marketing automation, email marketing, and CRM solutions tailored for small businesses, Keap users typically experience a remarkable increase in leads and revenue while reclaiming hours from their workweek. The Keap integration is straightforward and requires no software downloads, making it accessible for users with active BigCommerce stores and Keap accounts. This integration effortlessly manages customer engagement, freeing up business owners to concentrate on growth and development.
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Sales automation
Automated emails
Data synchronization
Behavior-based triggers
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Live Chat: WhatsApp & Facebook by POWR

Live Chat: WhatsApp & Facebook by POWR

  • Free Plan Available
7.1
6 Reviews
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Real-time customer chat via WhatsApp and Facebook, no coding needed. Show more

Live Chat: WhatsApp & Facebook by POWR is a seamless solution for businesses looking to enhance customer interaction through real-time chat on popular platforms like WhatsApp, Telegram, and Facebook Messenger. This user-friendly app requires no coding for installation, making it easy to customize and deploy across your chosen web pages. With fast, round-the-clock customer support, users can confidently navigate any questions or setup hurdles. Developed by POWR, a leading provider of customizable online growth tools, the app is part of a robust suite of applications aimed at helping businesses of all sizes thrive online. With over 60 cloud-based apps available, POWR's integrations, notably with BigCommerce, are utilized by more than 12 million websites worldwide, including big names like SpaceX and Harvard University. Based in San Francisco, POWR's global team spans 22 countries, emphasizing both accessibility and widespread support. Whether for lead collection or conversion optimization, this app offers a powerful, accessible means to connect with and support your customers.
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Easy installation
Real-time chat
Customizable integration
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Social Intents Live Chat

Social Intents Live Chat

  • 14 Days Free Trial
6.3
5 Reviews
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"Engage customers via live chat on Teams, Slack, and more platforms." Show more

Social Intents Live Chat is a versatile communication tool designed to seamlessly integrate live chat capabilities into platforms like Microsoft Teams, Google Chat, Slack, and Zoom. It allows businesses to engage with website visitors directly from these popular collaboration tools, offering enhanced customer service and increased sales potential. Coupled with AI-driven chatbots powered by ChatGPT, businesses can efficiently train support systems using their own website content, thereby reducing ongoing support costs. The app's omnichannel inbox also incorporates WhatsApp, SMS, and Messenger, facilitating a unified communication approach. With customization options for brand consistency and ease of integration with marketing tools like Mailchimp, Campaign Monitor, and Constant Contact, Social Intents Live Chat aims to enrich the customer interaction experience. Join over 75,000 satisfied business owners and explore its features with a 14-day free trial, noticing benefits like unlimited live chat agents and monthly chats. Get started today to enhance your customer service and streamline your communication strategy effectively.
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Omnichannel inbox
Ai chatbots integration
Collaboration tool integration
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Whatsapp - Contact Us by Smartarget

Whatsapp - Contact Us by Smartarget

  • Free Plan Available
7.1
6 Reviews
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Easily connect customers via WhatsApp with a simple web icon. Show more

"Whatsapp - Contact Us by Smartarget" is an intuitive app designed to streamline communication between businesses and their customers by leveraging the widespread use of WhatsApp. This app integrates a customizable icon at the bottom-right corner of your website, featuring your phone number and a personalized message like "Contact us" or "Message us." When clicked, it instantly opens a new tab with WhatsApp for the web, launching a chat window directly with your business. This seamless interface encourages more users to reach out with ease, enhancing customer engagement and satisfaction. It's an ideal solution for businesses aiming to boost accessibility and streamline customer interactions. By providing a direct and familiar communication channel, the app helps to create a more responsive and user-friendly experience on your website.
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Web icon integration
Whatsapp chat access
Customizable contact message
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Facebook Messenger Chat by Zotabox

Facebook Messenger Chat by Zotabox

  • 14 Days Free Trial
8.2
1 Reviews
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Integrate Facebook Messenger for direct website customer support. Increase engagement. Show more

Facebook Messenger Chat by Zotabox seamlessly integrates Facebook Messenger into your website, transforming your customer support experience. As Messenger becomes the go-to tool for B2C communication, this app allows businesses to maintain a continuous conversation thread with customers, ensuring they can reconnect effortlessly at any time. By promoting visitor engagement and interaction, businesses can collect more emails, share special promotions, and increase social shares and followers. Zotabox offers an intuitive suite of over 20 promotional sales tools, including popups, header bars, and live chat, designed to boost your sales—with a 30-day money-back guarantee. Ideal for new website owners, the app provides a 14-day free trial to explore its features fully. Once installed, a unique Zotabox account is created, allowing you to receive crucial informational and promotional updates. With its robust features and strong customer engagement capabilities, Facebook Messenger Chat by Zotabox is your gateway to enhanced online support and marketing.
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Facebook messenger integration
Direct website support
Permanent conversation thread
Engagement tools included
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EngageBay CRM

EngageBay CRM

  • Free Plan Available
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Simplify growth with EngageBay: unified marketing, sales, and service platform. Show more

EngageBay CRM is a comprehensive platform designed to help businesses seamlessly manage their marketing, sales, and customer service activities. With its user-friendly interface, the app allows you to streamline your marketing campaigns, automate sales processes, and enhance customer service all in one place. The Marketing Bay offers tools to craft compelling email campaigns, track analytics, and generate leads. The Sales CRM Bay provides robust features for managing contacts, tracking sales pipelines, and improving conversions. Meanwhile, the Service Bay ensures excellent customer support with ticketing systems and helpdesk automation. Perfect for small to medium-sized businesses, EngageBay CRM unifies essential business operations, enabling growth and improved customer relationships through efficient, integrated modules.
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Marketing automation
Customer support
Sales management
Unified platform
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Chatway Live Chat

Chatway Live Chat

  • Free Plan Available
8.2
6 Reviews
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Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.
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Customizable widget
Multi-channel integration
Live chat
Mobile apps
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Click To Call Button by Elfsight

Click To Call Button by Elfsight

  • Free Plan Available
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Enable direct calls from your website with a single click. Show more

The Click To Call Button by Elfsight is a user-friendly widget designed to streamline communication between your website visitors and your business. With just a click on the phone icon, mobile users can initiate a call, while desktop users can view your phone number along with additional contact details. The widget allows for customization, enabling you to choose specific pages for its display and set triggers based on visitor groups. By promoting direct communication, this app aims to enhance sales, generate leads, and maintain an easy-to-reach customer service experience. As part of the Elfsight Apps suite, the Click To Call Button integrates seamlessly with your website, offering diverse functionality enhancements. Setting up the widget is straightforward and includes free support from Elfsight's team. Ideal for BigCommerce sites, it can be installed quickly with a few simple steps, making your business more accessible to potential clients.
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Customizable widget
Desktop number display
Direct call feature
Mobile call initiation
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Free Call

Free Call

  • Free Plan Available
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"Instant calls and messages from your website to your phone." Show more

Free Call is an innovative app designed to enhance user engagement by minimizing distractions that typically lead users away from their browser. By integrating this seamless widget into your website, you can keep visitors focused and encourage them to initiate calls or messages with just a click. This direct interaction allows you to receive communications straight to your cell or landline, facilitating immediate and personal customer connections. Free Call offers an effective solution to boost your service and sales by ensuring customers have an easy and accessible way to reach you. In turn, this enhances customer satisfaction and supports business growth. Maintain a constant connection with your audience and keep them engaged on your site with Free Call.
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Instant calls
Website messaging
Browser widget
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eDesk

eDesk

  • 14 Days Free Trial
(1/5)
1 Reviews
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Centralized AI Help Desk: Streamline eCommerce support with eDesk's powerful features. Show more

eDesk is an AI-powered help desk designed to streamline eCommerce customer service by centralizing all customer queries and order details into a single, user-friendly dashboard. Its intelligent system classifies incoming messages based on various criteria such as content and order status, allowing for easy prioritization and assignment to team members. With seamless integration across all marketplaces and sales channels, eDesk provides a comprehensive view of customer interactions, automatically attaching relevant product, order, and delivery information to each query. The app's AI-powered sentiment analysis offers insights into customer mood, while at-a-glance message summaries provide a quick overview of interaction threads. Additionally, eDesk enhances efficiency with advanced templates and an innovative HandsFree feature, suggesting appropriate responses or automatically handling specific queries without user intervention. This makes eDesk a valuable tool for improving response times and ensuring customer satisfaction across all eCommerce platforms.
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Automated responses
Centralized dashboard
Sentiment analysis
Advanced templates
Ai message classification
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CartConvert

CartConvert

  • 14 Days Free Trial
8.2
1 Reviews
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Convert abandoned carts into sales with real-time SMS support. Show more

CartConvert is a revolutionary app designed to transform abandoned shopping carts into successful sales. It addresses the common problem of abandoned checkouts by employing live support agents who engage with potential customers in real-time through SMS. This personal touch helps shoppers complete their purchases, providing a significant boost to your store's conversion rates. Unlike traditional marketing automations that only capture a small percentage of abandoned carts, CartConvert’s approach targets the remaining 90% with effective, compliant outreach. Acting as brand ambassadors, the live agents offer tailored support, significantly enhancing the customer experience. On average, CartConvert empowers businesses to recover up to 30% of abandoned checkouts, thereby improving customer satisfaction and increasing revenue. Discover the impact of live support and elevate your sales conversion today with CartConvert!
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Checkout recovery
Real-time sms outreach
Live support agents
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LiveChat — AI-powered live chat & customer support

LiveChat — AI-powered live chat & customer support

  • 14 Days Free Trial
(4/5)
27 Reviews
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Enhance sales with AI-powered chat for seamless customer support. Show more

LiveChat + Customer Insight is an intuitive app designed to transform the way businesses interact with their customers online. It provides a seamless platform for addressing customer inquiries related to shopping, shipping, returns, and more, offering swift and convenient solutions. By integrating LiveChat into your online store, you can start engaging with customers from day one, providing personalized shopping assistance that enhances their overall experience. The app leverages detailed customer insights to tailor interactions, making each conversation more meaningful and relevant. Additionally, with integrated AI capabilities, communication is not only accelerated but also made more efficient, allowing businesses to handle more customer queries simultaneously. Overall, LiveChat + Customer Insight serves as a virtual shopping assistant that not only supports customers but also helps businesses drive sales effectively.
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Customer details
Ai-powered chat
Seamless support
Live conversations
Virtual assistant
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Rivet

Rivet

  • Free Plan Available
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"Optimize fan engagement through data-driven insights for artists." Show more

Rivet is an innovative app dedicated to transforming how artists manage their customer relationships by harnessing BigCommerce order data. By integrating fan purchase information with social media interactions and event attendance, Rivet builds a comprehensive profile of fan engagement. This empowers artists to effectively segment their audience, pinpointing highly active fans for more personalized outreach. Moreover, Rivet leverages A.I. to analyze fan behaviors alongside release schedules, offering strategic recommendations for merchandise, promotional tactics, and tailored discounts. These insights are meticulously crafted to enhance engagement, driving more traffic to artists' BigCommerce stores. Ultimately, Rivet fosters a more dynamic and financially rewarding connection between artists and their fans.
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Data-driven insights
Personalized discounts
Audience segmentation
A.i.-based recommendations
Fan purchase tracking
Social media analysis
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