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Showing 60 to 70 of 50 Apps
LiveHelpNow

LiveHelpNow

  • 30 Days Free Trial
8.2
1 Reviews
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Enhance sales and loyalty with integrated live chat and support tools. Show more

LiveHelpNow is a comprehensive suite of online customer service tools designed to enhance sales and foster customer loyalty for businesses of all sizes. By making your sales and support teams readily accessible through live chat, text (SMS), Facebook Messenger, support tickets, or a searchable self-help portal, LiveHelpNow ensures exceptional customer interactions. Secure transactions directly from chat or email with PCI and HIPAA-compliant forms integrated into the suite. The platform allows real-time tracking and improvement of customer satisfaction (CSAT) scores through instant feedback and surveys. Even when short on staff, LiveHelpNow's Chat Bot can manage a large volume of customer requests without human intervention. With automatic translation, the app supports customers speaking any language, expanding your business's global reach. Additionally, real-time tracking of conversions influenced by customer service agents provides valuable insights into product trends and business direction. To experience the capabilities of LiveHelpNow, attend a live demo or contact them at 877-548-3001.
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Social media integration
Email support
Real-time feedback
Real-time conversion tracking
Automated translation
Sms support
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LiveChat + Customer Insight

LiveChat + Customer Insight

  • 14 Days Free Trial
6.7
26 Reviews
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Enhance sales with AI-powered chat for seamless customer support. Show more

LiveChat + Customer Insight is an intuitive app designed to transform the way businesses interact with their customers online. It provides a seamless platform for addressing customer inquiries related to shopping, shipping, returns, and more, offering swift and convenient solutions. By integrating LiveChat into your online store, you can start engaging with customers from day one, providing personalized shopping assistance that enhances their overall experience. The app leverages detailed customer insights to tailor interactions, making each conversation more meaningful and relevant. Additionally, with integrated AI capabilities, communication is not only accelerated but also made more efficient, allowing businesses to handle more customer queries simultaneously. Overall, LiveChat + Customer Insight serves as a virtual shopping assistant that not only supports customers but also helps businesses drive sales effectively.
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Customer details
Ai-powered chat
Seamless support
Live conversations
Virtual assistant
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Worktual Connector

Worktual Connector

  • Free Plan Available
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"Seamlessly sync and integrate customer data from BigCommerce to Worktual." Show more

Worktual Connector is a powerful tool designed to streamline customer engagement and data management for store owners using BigCommerce. By integrating the Worktual Chat Widget, it enhances customer interaction directly on your online store, providing seamless communication solutions in real-time. The app automates the synchronization of customer data between BigCommerce and Worktual, effectively eliminating the need for tedious manual data imports. This integration not only saves valuable time but also ensures that your customer information is accurate and up-to-date. With Worktual Connector, store owners can focus more on growing their business rather than getting bogged down by backend tasks. Enhance your store’s efficiency and improve customer satisfaction with this cutting-edge connectivity solution.
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Seamless data sync
Integrate customer data
Add chat widget
Eliminate manual tasks
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Facebook Messenger Chat by Zotabox

Facebook Messenger Chat by Zotabox

  • 14 Days Free Trial
8.2
1 Reviews
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Integrate Facebook Messenger for direct website customer support. Increase engagement. Show more

Facebook Messenger Chat by Zotabox seamlessly integrates Facebook Messenger into your website, transforming your customer support experience. As Messenger becomes the go-to tool for B2C communication, this app allows businesses to maintain a continuous conversation thread with customers, ensuring they can reconnect effortlessly at any time. By promoting visitor engagement and interaction, businesses can collect more emails, share special promotions, and increase social shares and followers. Zotabox offers an intuitive suite of over 20 promotional sales tools, including popups, header bars, and live chat, designed to boost your sales—with a 30-day money-back guarantee. Ideal for new website owners, the app provides a 14-day free trial to explore its features fully. Once installed, a unique Zotabox account is created, allowing you to receive crucial informational and promotional updates. With its robust features and strong customer engagement capabilities, Facebook Messenger Chat by Zotabox is your gateway to enhanced online support and marketing.
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Facebook messenger integration
Direct website support
Permanent conversation thread
Engagement tools included
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tawk.to

tawk.to

  • Free Plan Available
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Free live chat app for real-time customer support in BigCommerce. Show more

Tawk.to is a versatile Live Chat application designed to enhance customer interaction within your BigCommerce store. This tool allows businesses to provide real-time support with unlimited messaging, ticketing, and a dedicated Knowledge Base, all at no cost. Compatible with all modern browsers, tawk.to was developed to meet the increasing demand for immediate, human responses in digital customer service. By installing tawk.to, you ensure that you never miss a lead or sale, with its availability across iOS, Android, Windows, and Mac OS X platforms keeping you connected wherever you are. The app flawlessly integrates into your BigCommerce setup, enabling real-time assistance during critical decision-making moments for customers. Trusted by more than 4 million companies globally, tawk.to is 100% free with no restrictions on agents, chat volume, or widget placements. Furthermore, tawk.to provides 24x7-365 live support through various channels, ensuring continuous assistance for your business needs.
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Ticket management
Real-time chat
Knowledge base
Unlimited messaging
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Reacho

Reacho

  • Free Plan Available
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Reacho: Unlimited, seamless support for eCommerce growth and customer satisfaction. Show more

Reacho is the ultimate eCommerce support solution, offering a comprehensive platform designed to streamline customer interactions and enhance business operations. Unlike traditional models, Reacho offers its services free forever, with no per-agent or per-ticket fees, empowering businesses to scale without financial constraints. It consolidates multiple communication channels such as email, SMS, and push notifications into a singular, user-friendly interface, enabling faster responses and improved customer experiences. Equipped with a suite of tools like helpdesk ticketing, live chat, and a self-service knowledge base, Reacho ensures 24/7 engagement and support. This feature-packed solution supports unlimited agents and tickets, making it ideal for startups and large enterprises alike. By removing the burden of expensive software, Reacho allows businesses to focus on growth and customer satisfaction. As a partner in growth, Reacho is committed to creating happy customers and driving sustainable business success.
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Live chat
Multichannel support
Knowledge base
Unlimited agents
24/7 engagement
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Click To Call Button by Elfsight

Click To Call Button by Elfsight

  • Free Plan Available
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Enable direct calls from your website with a single click. Show more

The Click To Call Button by Elfsight is a user-friendly widget designed to streamline communication between your website visitors and your business. With just a click on the phone icon, mobile users can initiate a call, while desktop users can view your phone number along with additional contact details. The widget allows for customization, enabling you to choose specific pages for its display and set triggers based on visitor groups. By promoting direct communication, this app aims to enhance sales, generate leads, and maintain an easy-to-reach customer service experience. As part of the Elfsight Apps suite, the Click To Call Button integrates seamlessly with your website, offering diverse functionality enhancements. Setting up the widget is straightforward and includes free support from Elfsight's team. Ideal for BigCommerce sites, it can be installed quickly with a few simple steps, making your business more accessible to potential clients.
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Customizable widget
Desktop number display
Direct call feature
Mobile call initiation
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ReadyCloud

ReadyCloud

  • 14 Days Free Trial
6.6
4 Reviews
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Streamline eCommerce shipping and returns with ReadyCloud's BigCommerce app. Show more

ReadyCloud is the ultimate shipping app designed specifically for growing e-commerce brands using BigCommerce. It offers a seamless way to enhance shipping and fulfillment processes without increasing your team's workload or the need for additional workstations. By unifying back-office communications, sales channels, shipping operations, and returns management, ReadyCloud facilitates a superior post-purchase experience for your customers. The app reduces errors through features like instant order synchronization and consolidated order management across platforms. With multi-carrier shipping support, intelligent carrier rate shopping, and no BYOA fees, shipping becomes more cost-effective and efficient. ReadyCloud also improves workflow with bulk label printing and scan-to-print capabilities supported by full automation. Try ReadyCloud with a 14-day free trial and experience enterprise-level shipping for your BigCommerce store, with assisted onboarding, setup support, and customer service readily available.
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Bulk label printing
Automated order syncing
Streamline shipping operations
Multi-carrier rate shopping
Unified returns management
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eDesk

eDesk

  • 14 Days Free Trial
(1/5)
1 Reviews
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Centralized AI Help Desk: Streamline eCommerce support with eDesk's powerful features. Show more

eDesk is an AI-powered help desk designed to streamline eCommerce customer service by centralizing all customer queries and order details into a single, user-friendly dashboard. Its intelligent system classifies incoming messages based on various criteria such as content and order status, allowing for easy prioritization and assignment to team members. With seamless integration across all marketplaces and sales channels, eDesk provides a comprehensive view of customer interactions, automatically attaching relevant product, order, and delivery information to each query. The app's AI-powered sentiment analysis offers insights into customer mood, while at-a-glance message summaries provide a quick overview of interaction threads. Additionally, eDesk enhances efficiency with advanced templates and an innovative HandsFree feature, suggesting appropriate responses or automatically handling specific queries without user intervention. This makes eDesk a valuable tool for improving response times and ensuring customer satisfaction across all eCommerce platforms.
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Automated responses
Centralized dashboard
Sentiment analysis
Advanced templates
Ai message classification
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Rivet

Rivet

  • Free Plan Available
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"Optimize fan engagement through data-driven insights for artists." Show more

Rivet is an innovative app dedicated to transforming how artists manage their customer relationships by harnessing BigCommerce order data. By integrating fan purchase information with social media interactions and event attendance, Rivet builds a comprehensive profile of fan engagement. This empowers artists to effectively segment their audience, pinpointing highly active fans for more personalized outreach. Moreover, Rivet leverages A.I. to analyze fan behaviors alongside release schedules, offering strategic recommendations for merchandise, promotional tactics, and tailored discounts. These insights are meticulously crafted to enhance engagement, driving more traffic to artists' BigCommerce stores. Ultimately, Rivet fosters a more dynamic and financially rewarding connection between artists and their fans.
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Data-driven insights
Personalized discounts
Audience segmentation
A.i.-based recommendations
Fan purchase tracking
Social media analysis
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