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Showing 60 to 72 of 52 Apps
Product Questions by FreshClick

Product Questions by FreshClick

  • 7 Days Free Trial
8.2
2 Reviews
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Enhance product pages with customer Q&A for informed purchases. Show more

Product Questions by FreshClick is a transformative app designed to enhance customer interaction and satisfaction on your e-commerce platform. The app seamlessly integrates a dedicated tab or shortcode on each product page, where customers can post queries and receive detailed answers. This direct communication channel allows potential buyers to make informed purchasing decisions by accessing relevant information and insights from both previous customers and the sellers. By facilitating a transparent exchange of product details, the app not only boosts conversion rates but also minimizes return rates by addressing customer concerns upfront. The enriched dialogue fosters customer confidence, ensures clarity, and ultimately leads to a better shopping experience, making Product Questions by FreshClick an essential tool for any online retailer.
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Product page integration
Customer q&a
Question submission
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Confer With

Confer With

  • 14 Days Free Trial
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Connect shoppers with retail experts via live video for enhanced e-commerce experience. Show more

Confer With is an innovative live video shopping platform designed to bridge the gap between in-store and online retail experiences. This app enables your retail staff to connect with website shoppers instantaneously, providing real-time advice and enhancing customer service through immersive, interactive video calls. By integrating seamlessly with your Big Commerce store, Confer With allows customers to explore product images, descriptions, and videos, and then easily transition to checkout pages, driving increased conversions and customer satisfaction. The platform is highly effective, boasting video call conversion rates over 29%, and helping to significantly reduce abandoned carts and product returns. With Configurable widgets, Confer With can be easily adapted to fit any website, offering both one-way and two-way video call options to create personalized shopping experiences. This solution not only supports increased sales and revenue but also empowers your team to inspire and guide customers, especially for complex and high-value purchases, while cross-selling opportunities work to maximize the average order value.
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Boost conversion rates
Live video shopping
Real-time advice
Product catalogue integration
Shared basket functionality
Cross selling opportunities
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Free Call

Free Call

  • Free Plan Available
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"Instant calls and messages from your website to your phone." Show more

Free Call is an innovative app designed to enhance user engagement by minimizing distractions that typically lead users away from their browser. By integrating this seamless widget into your website, you can keep visitors focused and encourage them to initiate calls or messages with just a click. This direct interaction allows you to receive communications straight to your cell or landline, facilitating immediate and personal customer connections. Free Call offers an effective solution to boost your service and sales by ensuring customers have an easy and accessible way to reach you. In turn, this enhances customer satisfaction and supports business growth. Maintain a constant connection with your audience and keep them engaged on your site with Free Call.
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Instant calls
Website messaging
Browser widget
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Zest Desk

Zest Desk

  • 14 Days Free Trial
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Boost phone order efficiency for BigCommerce with Zest Desk's advanced features. Show more

Zest Desk is a powerful app designed to enhance your BigCommerce store's management of phone orders, catering specifically to busy customer service teams. This purpose-built interface simplifies complex order workflows, enabling seamless handling of multi-destination shipments and providing unrivaled flexibility in order editing and customer management. Whether dealing with B2B accounts or high-volume direct-to-consumer customers, Zest Desk equips your team with the necessary tools to operate more efficiently, minimize errors, and offer personalized service at scale. The app brings speed and precision to phone order processing, ensuring that customer interactions are both effective and efficient. With Zest Desk, your team can focus on delivering exceptional customer experiences, allowing your business to thrive in a demanding market.
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Order workflow streamlining
Multi-destination support
Flexible order editing
Customer management tools
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Kommunicate.io

Kommunicate.io

  • 30 Days Free Trial
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Hybrid customer support platform combining bots and real-time human assistance. Show more

Kommunicate.io is an innovative customer support automation platform that seamlessly integrates human agents with AI-driven bots to deliver exceptional customer service. Designed specifically for growing businesses, it offers real-time, proactive, and personalized support, ensuring that customers' queries and concerns are addressed efficiently and effectively. As one of the leading Bigcommerce Chatbot and Live Chat plugins, Kommunicate.io enhances user engagement and satisfaction by streamlining communication. The platform is highly customizable, allowing businesses to tailor interactions to meet their unique needs while scaling support operations effortlessly. By blending the strengths of human agents and intelligent bots, Kommunicate.io optimizes the customer support experience, fostering stronger, more meaningful connections with clients.
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No coding required
E-commerce integration
Live chat integration
Real-time support
Custom chatbot builder
Human-bot collaboration
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WhatsApp and Chat Buttons by Chaty

WhatsApp and Chat Buttons by Chaty

  • Free Plan Available
8.2
6 Reviews
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Connect with customers via 20+ messaging platforms using Chaty's seamless integration. Show more

WhatsApp and Chat Buttons by Chaty is a versatile communication tool designed to enhance interaction between businesses and their shoppers. By integrating with over 20 popular social and messaging platforms, including WhatsApp, Facebook Messenger, Telegram, and Instagram, Chaty ensures seamless connectivity and support for customer inquiries. This app empowers businesses on BigCommerce by enabling them to meet their customers on their preferred communication platforms, be it through text, calls, or social media channels. The Chaty widget, easily added to your website, allows for real-time engagement, facilitating immediate responses to customer questions and concerns. By offering such diverse communication options, businesses can significantly improve customer satisfaction and foster stronger relationships. Additionally, the app contributes to business scalability by streamlining interactions and enhancing customer support capabilities across multiple channels. With Chaty, businesses can ensure they never miss an opportunity to connect with and support their shoppers.
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Seamless integration
Multichannel support
Instant communication
20+ platforms
Flexible messaging
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Zendesk Connector by agnoStack

Zendesk Connector by agnoStack

  • Free App
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Enhance Zendesk with integrated commerce support for optimal agent efficiency. Show more

Zendesk Connector by agnoStack is a powerful tool designed to seamlessly integrate transactional commerce functionalities within the Zendesk platform, enhancing customer support efficiency. This app enables support agents to access detailed order and customer information directly within Zendesk, streamlining workflows and reducing the need to switch between multiple systems. It offers a scalable solution that grows with your business, ensuring that you can consistently provide top-tier service as your customer base expands. By uniting commerce data and support interactions, Zendesk Connector helps improve turnaround times and enriches the overall customer experience. The app's user-friendly interface and robust integration capabilities make it an indispensable asset for businesses aiming to optimize their support operations. With Zendesk Connector by agnoStack, support teams are empowered to handle customer inquiries swiftly with all the needed information at their fingertips.
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Omni-channel support
Order data management
Integrated commerce support
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Chatway Live Chat

Chatway Live Chat

  • Free Plan Available
8.2
6 Reviews
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Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.
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Customizable widget
Multi-channel integration
Live chat
Mobile apps
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Maisie AI Chatbots + Live Chat + Quizzes

Maisie AI Chatbots + Live Chat + Quizzes

  • Free Plan Available
6.4
14 Reviews
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Maisie: AI-driven sales assistant for customer engagement and support. Show more

Maisie AI Chatbots + Live Chat + Quizzes is an AI-powered sales and customer service assistant designed to enhance customer engagement and streamline interactions on your online store. This app allows businesses to automatically engage with customers 24/7, helping to guide them smoothly through their buying journey. Addressing common e-commerce challenges, Maisie offers personalized product recommendations and pre-sales support, which can reduce barriers to purchase and boost conversion rates. For website visitors on the verge of leaving without buying, Maisie's exit intent chatbots can provide personalized incentives, such as discounts or free shipping, to recover abandoned carts. Additionally, the app helps grow your email marketing list by encouraging visitors to subscribe for valuable updates and offers. Maisie seamlessly integrates with BigCommerce, featuring an intuitive chatbot builder that requires no coding, enabling you to launch and customize chatbots within minutes to suit your store’s needs. With Maisie, provide instant, real-time customer service, freeing up your team to focus on complex queries while the app handles the rest.
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Abandoned cart recovery
Personalized recommendations
Email capture
Real-time support
Ai-driven automation
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Worktual Connector

Worktual Connector

  • Free Plan Available
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"Seamlessly sync and integrate customer data from BigCommerce to Worktual." Show more

Worktual Connector is a powerful tool designed to streamline customer engagement and data management for store owners using BigCommerce. By integrating the Worktual Chat Widget, it enhances customer interaction directly on your online store, providing seamless communication solutions in real-time. The app automates the synchronization of customer data between BigCommerce and Worktual, effectively eliminating the need for tedious manual data imports. This integration not only saves valuable time but also ensures that your customer information is accurate and up-to-date. With Worktual Connector, store owners can focus more on growing their business rather than getting bogged down by backend tasks. Enhance your store’s efficiency and improve customer satisfaction with this cutting-edge connectivity solution.
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Seamless data sync
Integrate customer data
Add chat widget
Eliminate manual tasks
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ActiveCampaign

ActiveCampaign

(3.2/5)
25 Reviews
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Automate and personalize customer engagement across various channels effortlessly. Show more

ActiveCampaign is a comprehensive customer experience automation (CXA) platform designed for businesses of all sizes to enhance customer engagement across multiple channels. It serves over 180,000 businesses in more than 170 countries, providing access to hundreds of pre-built automations that seamlessly integrate email marketing, CRM, and machine learning. This integration fosters powerful segmentation and personalization strategies across social media, email, messaging, chat, and text. By eliminating the traditional silos between email marketing and CRM tools, ActiveCampaign enables businesses to automate authentic and personalized customer experiences. With over 870 integrations, including BigCommerce, Square, and Salesforce, the platform offers versatile functionality to meet diverse business needs. As a result, companies can improve customer interactions and streamline their marketing efforts for increased efficiency and effectiveness.
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Social media engagement
Email marketing integration
Pre-built automations
Cross-channel personalization
Customer engagement automation
Crm capabilities
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SaleChaty

SaleChaty

  • Free Plan Available
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Unified platform for customer communication and marketing automation across channels. Show more

SaleChaty is a versatile platform designed to streamline customer service communication and marketing promotion across multiple channels. It consolidates various communication tools, including web chat, WhatsApp, email, Facebook Messenger, Telegram, Line, Slack, and WeChat, into one seamless interface. The app enhances customer interaction through AI bot integration, a comprehensive knowledge base, and automated workflows, ensuring efficient and effective communication. SaleChaty also empowers businesses with robust marketing features such as bulk messaging plans, third-party distribution, and pre-designed templates for WhatsApp and email. By centralizing these functions, SaleChaty simplifies complex processes, boosts productivity, and enhances customer engagement. Ideal for businesses of all sizes, it enables a unified approach to both customer service and marketing strategies.
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Marketing automation
Automation workflows
Bulk messaging
Knowledge base
Template support
Unified communication
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