Very user friendly! - Very user friendly. The app allows us to easily keep track of all our communication. Way easier than handling our emails in a regular email inbox. It allow us to save a lot of time compared to managing the conversation in our regular inbox. Love the app, 100% recommend.

Easy to install and use - Our customers love the ease of communication now. The app was easy to install and configure!

Best in the biz - The new integration Gorgias built makes it the perfect CS/helpdesk solution for BigCommerce store owners. It's lightning quick — customer and order changes appear in realtime — and has rules and macros to help you save time. They consistently release updates and they take customer feedback seriously. I definitely recommend Gorgias.

Support Tickets Solved - We were happy Zendesk customers not really looking for an alternative. Zendesk dropped integration with BigCommerce and the problems began. We sought an alternative and landed upon Gorgias. We are so happy we did, Gorigias has really helped us streamline our customer service support tickets. Our customers are much happier with our customer service and internally we feel much more organized. Gorgias just has a lot more features included out of the box that we were having to pay extra for in Zendesk.

Great Product - A great tool for customer service. You can manage everything in one place, social questions, chats, email support. Integrates easily with BC and alot of other tech, like Klavyo and Shipstation. Loaded with other features, great tech support and priced fairly. Try it... you'll like it!

Great product - Great product, a little expensive, but works perfectly. Integrates with many platforms and no issues whatsoever.

Easy to use - Gorgias has been a blessing as it is so easy to integrate with BigCommerce, Klaviyo, Social Media platforms and more. My customer service team loves it as do I.

Kudos - Excellent app. It helped us revamp our customer service approach by offering a better service to our customers at a lower cost.

Best solution out there - I've tried 1 other big platform, and switching to Gorgias has been a great decision - they know their customer (Ecomm merchants) and their solution has everything you need! The pricing model makes alot more sense too

Excellent App - Gorgias is a wonderful app. If you're looking for a way to manage your messaging throughout your platforms, this is the solution for BigCommerce. Easy to use and customize for your own needs. The front-end training is top notch, too.