1. Home
  2. Bigcommerce
  3. CRM & Customer Service
  4. Live Chat: WhatsApp & Facebook by POWR
6.9
Live Chat: WhatsApp & Facebook by POWR logo

Live Chat: WhatsApp & Facebook by POWR

Develop by powr.io
Free plan available

Real-time customer chat via WhatsApp and Facebook, no coding needed.

Easy installation
Real-time chat
Customizable integration
5 Reviews
6.9
Claim Offer
Try for Free

About Live Chat: WhatsApp & Facebook by POWR

Launched Apr 02, 2018

Categories

Customer Service & Helpdesks

Built by powr.io

Support Portal Tutorial Document

Description

Talk with your customers and visitors in real-time via WhatsApp, Facebook Messenger, or Telegram.

Chat with Customers in Real-Time with WhatsApp, Telegram, Facebook Messenger

No code is required; installation is done automatically. Customize your Facebook Chat app, hit Publish, and select the pages you want to install.

Fast 24/7 Customer Support

If you have any questions or need help getting your form up and running, we're here to help!

About POWR

POWR is a leading suite of affordable, easy-to-use, customizable website apps designed to help businesses of all sizes grow online.

POWR provides 60 cloud-based website apps that integrate with BigCommerce. No coding required.

POWR's apps are trusted on over 12 million websites worldwide to collect more leads and boost conversions, including SpaceX, NASA, Harvard University, Allbirds, Acer, Staples, Estée Lauder, Chick-fil-A, and Crocs USA.

Headquartered in San Francisco, CA, with team members in 22 countries.

Pros

  • Real-time customer interaction via WhatsApp and Facebook Messenger enhances customer engagement.
  • No coding skills required for installation, making it accessible for non-technical users.
  • Automatic setup simplifies the process of integrating the app into a website.
  • Customizable options allow businesses to tailor the chat experience to their needs.
  • 24/7 customer support provides assistance whenever needed.
  • Part of the larger suite of POWR apps, which are widely trusted and used by reputable companies like NASA and Harvard University.
  • Integration with BigCommerce enhances functionality for e-commerce sites.

Cons

  • Limited to specific messaging platforms (WhatsApp, Telegram, Facebook Messenger), which might not suit all business needs.
  • Potential dependency on the third-party service's stability and updates.
  • Product support response times may vary despite the 24/7 availability claim.
  • User reviews lacking here mean less direct insight into the app's real-world performance.
  • Customizability might be limited compared to more advanced or bespoke solutions.

Top Helpful Reviews

inf...com

Feb 17, 2021  on Bigcommerce

Can't get past setup - Unfortunately I cannot complete the setup of this because there is no prompt that appears to connect my Facebook page. I see the button and click it but nothing happens. Ironic that for a messenger chat app there is no chat support to help with this issue.

Key Features

More App like this

Ulai logo
Claim Offer

Ulai

(1 Reviews)
Claim Offer
  • 7 Days Free Trial

Ulai: ChatGPT-driven conversational commerce enhancing engagement...

Gorgias logo
Claim Offer

Gorgias

(29 Reviews)
Claim Offer
  • 7 Days Free Trial

Streamline support, boost sales with Gorgias: your all-in-one...

LiveChat + Customer Insight logo
Claim Offer

LiveChat + Customer Insight

(26 Reviews)
Claim Offer
  • 14 Days Free Trial

Enhance sales with AI-powered chat for seamless customer...

CartConvert logo
Claim Offer

CartConvert

(1 Reviews)
Claim Offer
  • 14 Days Free Trial

Convert abandoned carts into sales with real-time SMS support....

Scroll to Top