Product Questions by FreshClick

About Product Questions by FreshClick

Launched Jul 06, 2019

Built by Verified

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Description

Our Product Questions app allows customers to submit questions from your store for you to answer. Both will be shown on the product page.

The FreshClick Product Questions app allows you to add a tab or short code to each product page dedicated to customer questions and answers. Customers have some great, relevant questions and with our app you can now answer these and add them to a tab on each individual product.

When customers can ask questions and/or find answers about a product they can make a more informed purchase. This will increase conversion rates and reduce product returns. The sharing of product details and information enlightens customers and diminishes any fears about the product not being suitable.

Top Helpful Reviews

emm...com

Sep 19, 2024 on Bigcommerce

Freshclick is amazing! - We originally added their search and filter app to our store and it worked great and customer support was incredibly responsive and helpful, so we added B2B Quotes and Product Questions as well. Their support team works incredibly quickly to fix bugs, customize to your liking, and generally help as much as possible. We could not recommend FreshClick and it's apps more. They are amazing.

chr...com

Nov 12, 2021 on Bigcommerce

Affordable, works great, fantastic support! - We installed this pretty early on when this was developed by Freshclicks. There were lots of things we had to work through in order to get it working like we'd hoped it would. The team was very responsive and worked with us to get it installed exactly how we needed it on our website. Getting great interactions on our website, and we expect it to only improve this spring once planting season takes off again. Very happy overall!