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FAQ by Elfsight

FAQ by Elfsight

  • Free Plan Available
7.9
17 Reviews
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Streamline customer inquiries with easy-to-navigate FAQs on BigCommerce. Show more

FAQ by Elfsight is a straightforward app designed for BigCommerce sites to effectively display answers to common customer queries. This app helps reduce the workload of your support team by anticipating questions, thereby saving both time and cost. By providing detailed information about your products and services, the FAQ enhances customer understanding, highlights product benefits, and clears up any potential misconceptions, which can lead to increased sales. Integrating the Accordion FAQ app into your BigCommerce page is seamless, requiring only three easy steps: installing the app, customizing the widget, and embedding it into your site’s pages. Powered by Elfsight Apps, this service allows you to expand your website's functionality, offering numerous widgets like Instagram Feed, YouTube Gallery, and more. Setting up an Elfsight account is quick and free, enabling you to connect your site with Elfsight’s suite of apps to enhance your online presence.
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Easy-to-navigate faqs
Customizable content display
Embed on bigcommerce
Try for Free
Product Questions by FreshClick

Product Questions by FreshClick

  • 7 Days Free Trial
8.2
2 Reviews
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Enhance product pages with customer Q&A for informed purchases. Show more

Product Questions by FreshClick is a transformative app designed to enhance customer interaction and satisfaction on your e-commerce platform. The app seamlessly integrates a dedicated tab or shortcode on each product page, where customers can post queries and receive detailed answers. This direct communication channel allows potential buyers to make informed purchasing decisions by accessing relevant information and insights from both previous customers and the sellers. By facilitating a transparent exchange of product details, the app not only boosts conversion rates but also minimizes return rates by addressing customer concerns upfront. The enriched dialogue fosters customer confidence, ensures clarity, and ultimately leads to a better shopping experience, making Product Questions by FreshClick an essential tool for any online retailer.
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Product page integration
Customer q&a
Question submission
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Mystery Price Inquiry

Mystery Price Inquiry

  • Free Plan Available
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"Facilitate customer inquiries via WhatsApp on product pages effortlessly." Show more

Mystery Price Inquiry is a versatile app designed to foster seamless communication between retailers and customers. Integrating a convenient WhatsApp link directly on product pages, it allows potential buyers to easily reach out for inquiries or discussions, enhancing engagement and customer service. Store owners can personalize this feature by adding custom text to the inquiry link, ensuring that it aligns with their brand's tone and approach. The app's use of dynamic IDs and class elements ensures smooth compatibility across various e-commerce platforms, making it a perfect fit for any online store. Additionally, when the "price on request" feature is activated, the Add to Cart button can be hidden, guiding the customer to initiate a conversation and encouraging interaction. With Mystery Price Inquiry, building connections and enhancing sales inquiries has never been easier or more intuitive.
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Hide add to cart
Whatsapp link integration
Customizable inquiry text
Dynamic store compatibility
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POWR: Customer Support Request

POWR: Customer Support Request

  • $9.99-$89.99 / Month
  • Free Plan Available
7.1
3 Reviews
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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.
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Conditional logic
Centralized dashboard
Crm integration
Instant alerts
Custom auto-responder
Advanced controls
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Webkul Helpdesk Support‑UVdesk

Webkul Helpdesk Support‑UVdesk

  • $36 / Month
  • 30 Days Free Trial
8
20 Reviews
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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.
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Social media integration
Ticket conversion
Marketplace integration
Service ticket management
Support workflow automation
Multi-channel support
Install App
Supermoon: AI Customer Support

Supermoon: AI Customer Support

  • $19-$299 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
10 Reviews
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The AI-powered inbox for growing teams Show more

Supermoon is a cutting-edge mobile application designed to enhance your stargazing and lunar observation experiences. With an intuitive interface, Supermoon provides real-time updates on lunar phases, eclipse events, and celestial happenings. Users can explore detailed lunar maps and receive personalized notifications for optimal viewing times based on their location. The app's augmented reality feature allows users to point their device at the sky to easily identify stars, constellations, and planets. Additionally, Supermoon offers an educational section with articles and fun facts about the moon and outer space. Perfect for both amateur astronomers and seasoned stargazers, Supermoon brings the wonders of the night sky straight to your fingertips.
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Performance analytics
Centralized communication
Team collaboration
Automated workflow
Ai response suggestions
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CRM and Helpdesk by 3Dsellers

CRM and Helpdesk by 3Dsellers

  • Free Plan Available
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Centralize customer inquiries and manage orders for seamless e-commerce. Show more

CRM and Helpdesk by 3Dsellers is your comprehensive solution for managing customer interactions and streamlining your e-commerce operations. This versatile platform centralizes customer inquiries, enabling you to handle all communications from a single, convenient location. Seamlessly coordinate orders and ensure top-notch customer service with integrated tools that enhance your team's efficiency and collaboration. With the ability to control and monitor teammates’ activities, you gain valuable insights into performance and customer engagement. Designed with e-commerce businesses in mind, the app simplifies complex processes, saving you time and boosting customer satisfaction. Whether you're a small startup or a large enterprise, CRM and Helpdesk by 3Dsellers provides everything you need to elevate your business management.
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Order management
Centralized inquiries
Teammate control
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Ask A Question By Webkul

Ask A Question By Webkul

  • 10 Days Free Trial
8.2
1 Reviews
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Boost customer trust with direct Q&A on product pages. Show more

"Ask A Question By Webkul" is a valuable tool for eCommerce store owners looking to enhance customer engagement and satisfaction. In the competitive world of online shopping, potential buyers often have specific inquiries about products that aren't covered in the product descriptions. This app allows customers to directly ask questions to store admins, ensuring they receive accurate information before making a purchase decision. By addressing these queries promptly, store owners can build trust and loyalty with their customer base. Store admins receive customer questions directly in their mailbox and can manage inquiries efficiently under different statuses such as "New," "Open," "Answered," and "Trash." The app also offers customizable question forms, enabling admins to tailor the information they collect from customers. This feature-rich application ensures clear communication between buyers and sellers, ultimately supporting a seamless shopping experience.
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Direct q&a
Admin mailbox
Question status
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X‑Elephant: AI Sales Chatbot

X‑Elephant: AI Sales Chatbot

  • Free Plan Available
9.1
2 Reviews
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Leverage AI to address customer inquiries, improving customer Show more

Elephant AI is an innovative application designed to support international businesses by delivering top-notch customer service. Utilizing advanced multilingual capabilities, this app provides instant and precise responses to customer inquiries, ensuring a seamless user experience across different languages and cultural contexts. Its integration with Shopify makes it an essential tool for e-commerce platforms, addressing both pre-sales and post-sales questions, which helps in improving conversion rates and reducing return rates. The app learns and adapts over time by analyzing historical conversations, enhancing its effectiveness with continuous use. With its ability to provide answers through various modalities, Elephant AI caters to diverse customer needs, ensuring that interactions are both engaging and informative. Furthermore, the app's backend management of conversations allows businesses to gain insights into user preferences and behavior, ultimately offering intelligent product recommendations that drive sales.
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Shopify integration
Self-learning ai
Real-time answers
Multilingual responses
Backend conversation management
Install App
C‑EDD: Estimated Delivery Date

C‑EDD: Estimated Delivery Date

  • $4.98-$8.98 / Month
  • Free Plan Available
  • Verified
7.8
687 Reviews
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Display EDD on product pages to increase sales conversions Show more

Estimated Delivery Date - Plus is a powerful tool designed to enhance consumer trust and boost sales conversions by providing clear delivery expectations on your e-commerce platform. The app allows you to display estimated delivery dates prominently on the product, cart, and checkout pages, thereby reducing customer inquiries and enhancing the shopping experience. It offers versatile configuration options, enabling you to set delivery date ranges and messages based on individual products, categories, or countries. The app supports multiple languages and countries, making it versatile for international stores. With built-in order preparation and delivery date calculation, it accounts for the visitor’s time zone or a time zone set by the store owner. No coding skills are required as the app is fully customizable to fit your store's design. Through transparency in delivery timelines, this app helps stores minimize support requests and drives stronger consumer trust, ultimately leading to increased sales.
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Multi-language support
Translation capabilities
Multi-page display
Customizable date settings
Time zone calculations
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Estimated Delivery Date: EOD

Estimated Delivery Date: EOD

  • $1.99 / Month
  • 3 Days Free Trial
9.2
99 Reviews
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Order dispatch and delivery date estimate message for products Show more

Estimated Delivery Date: EOD is a powerful app designed to enhance user experience and boost conversion rates by providing precise delivery estimates on your product, cart, and checkout pages. This tool allows you to display both estimated dispatch and delivery dates, creating transparency and trust with your customers. It includes useful features such as an unlimited estimated delivery date option accompanied by an urgency countdown timer to encourage faster purchasing decisions. The app automatically adjusts to the visitor's timezone for accurate delivery predictions and can factor in week-off days and business holidays. You can target all or specific products and override existing settings to fit varying needs effortlessly. With fully customizable templates for messages, date formats, styles, and languages, Estimated Delivery Date: EOD is easy to set up and use, making it an essential tool for any e-commerce business.
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Customizable templates
Easy setup
Countdown timer
Exact delivery date
Timezone calculation
Holiday settings
Install App
HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

  • $29.9-$299 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.7
82 Reviews
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Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.
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Multilingual support
Track orders
24/7 support
Trainable ai
Reply within seconds
Convert inquiries
Install App
OT: WhatsApp Chat & FAQ

OT: WhatsApp Chat & FAQ

  • Free Plan Available
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Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.
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Whatsapp integration
Customizable helpdesk
Infinite faq database
Quick support redirection
Holiday messages
Storefront customization
Install App
XB FAQs

XB FAQs

  • Free Plan Available
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Streamline support with multilingual FAQs and SEO optimization

Seo optimization
Instant search
Multilingual faqs
Unlimited q&a
Product page display
Interface customization
Install App
Vakaufa ‑ AI Salesperson

Vakaufa ‑ AI Salesperson

  • Free Plan Available
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Cut support inquiries with 24/7 in-store customer guidance Show more

Vakaufa ‑ ChatGPT Salesman is an indispensable tool designed to enhance your customers' shopping experience by providing immediate, in-store guidance. This app reduces the burden of repetitive support queries, allowing your team to focus on more critical tasks. Ideal for merchants seeking to cut down on customer support costs, it offers instant, on-page answers and tips, simplifying the buying process and boosting customer satisfaction. Whether your store is a small boutique or a large retail operation, this app can help streamline sales and increase conversions. It adeptly learns about your products to provide precise and helpful guidance, instantly addressing queries about shipping costs, payment terms, and more. With its ability to route customers to a real agent when necessary, Vakaufa ensures seamless, 24/7 customer interaction, all while maintaining polite, human-like responses.
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Instant answers
In-store guidance
Product learning
24/7 operation
Redirect to agent
Install App
MIT Request Quote & Hide Price

MIT Request Quote & Hide Price

  • $2.99 / Month
  • 7 Days Free Trial
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Hide the price and allow customers to request a quote. Show more

MIT Request Quote & Hide Price is a versatile app designed to enhance your e-commerce store by concealing product prices and facilitating the collection of quotation inquiries. It offers a straightforward quotation form, allowing you to manage all inquiries efficiently in the backend. This app allows you to replace the product price with custom text or links, such as a phone number, WhatsApp chat link, or email link, thereby encouraging direct customer interactions. It extends its capabilities by enabling the request-a-quote feature for specific products, collections, or customers from certain locations, providing a personalized experience to each user. Notifications are seamlessly sent to both customers and store administrators to streamline communication. Moreover, the app supports full customization of labels or links using custom HTML, giving store owners the flexibility to meet their branding needs. Whether for a specific region or a particular product line, this tool empowers your store to manage pricing inquiries with ease and efficiency.
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Hide product prices
Collect quotation inquiries
Custom price link
Install App
T‑Bit ‑ Whatsapp

T‑Bit ‑ Whatsapp

  • Free Plan Available
9.1
1 Reviews
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Boost sales with AI-driven customer interactions on WhatsApp and Instagram. Show more

T-Bit is a dynamic app designed to streamline customer interactions on WhatsApp and Instagram using an AI-powered assistant. It’s an ideal solution for merchants seeking to simplify their sales process by efficiently handling customer inquiries, managing inventory, and creating orders in real-time. By automating these tasks, T-Bit saves you time and enhances customer satisfaction, allowing you to concentrate on growing your business. The app seamlessly integrates into your store, offering a new level of efficiency and convenience. Keep your customers informed with real-time product availability and simplify sales with direct order management through chat. Experience effortless sales growth and improved operational efficiency with T-Bit.
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Real-time inventory
Seamless order creation
Ai-powered assistant
Install App
FAQ by Elfsight

FAQ by Elfsight

  • Free Plan Available
7.9
17 Reviews
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Streamline customer inquiries with easy-to-navigate FAQs on BigCommerce. Show more

FAQ by Elfsight is a straightforward app designed for BigCommerce sites to effectively display answers to common customer queries. This app helps reduce the workload of your support team by anticipating questions, thereby saving both time and cost. By providing detailed information about your products and services, the FAQ enhances customer understanding, highlights product benefits, and clears up any potential misconceptions, which can lead to increased sales. Integrating the Accordion FAQ app into your BigCommerce page is seamless, requiring only three easy steps: installing the app, customizing the widget, and embedding it into your site’s pages. Powered by Elfsight Apps, this service allows you to expand your website's functionality, offering numerous widgets like Instagram Feed, YouTube Gallery, and more. Setting up an Elfsight account is quick and free, enabling you to connect your site with Elfsight’s suite of apps to enhance your online presence.
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Easy-to-navigate faqs
Customizable content display
Embed on bigcommerce
Try for Free
Ordtrak Order Tracking

Ordtrak Order Tracking

  • Free Plan Available
  • New
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"Real-time order tracking, customizable pages, advanced analytics for seamless operations." Show more

Ordtrak Order Tracking is a dynamic app designed to revolutionize how businesses manage and track their orders. By offering real-time tracking capabilities, it helps companies proactively handle potential issues before they affect customers. The app automatically dispatches shipping updates, ensuring that customers are always informed about their order status, significantly reducing "Where is my order?" inquiries. Ordtrak allows the creation of a fully-branded, customizable order tracking page, enhancing customer engagement and brand presence. Furthermore, its smart, automated upsell system encourages additional sales, maximizing revenue opportunities. With advanced analytics, businesses can gain powerful insights to fine-tune shipping strategies and improve operational efficiencies. Overall, Ordtrak is an essential tool for businesses looking to boost customer satisfaction and streamline order management processes.
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Advanced analytics
Automatic updates
Customizable pages
Real-time tracking
Upsell system
Install App
Hulk Order Status Tracker

Hulk Order Status Tracker

  • $9.99-$199 / Month
  • Free Plan Available
  • 1 Days Free Trial
9.1
118 Reviews
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Track orders & parcels with order tracking email alerts & EDD. Show more

Hulk Order Status Tracker is a powerful tool designed to enhance customer satisfaction through efficient order tracking. This app provides customizable shipping status alerts, allowing users to tailor their delivery notifications to suit their preferences. With Google Maps integration, it offers a visual journey of shipments, making tracking more intuitive. Supporting over 1,300 global carriers, including major names like USPS, Royal Mail, and YunExpress, it ensures comprehensive coverage and reliable updates. The app features a mobile-friendly order status page, accessible from anywhere at any time, ensuring users can track their orders seamlessly. Additionally, it allows businesses to send personalized emails and SMS notifications through Klaviyo for real-time shipping status updates. By automatically providing estimated delivery dates and SEO-optimized auto-translated shipment updates, the app minimizes customer anxieties related to "Where Is My Order" (WISMO) inquiries.
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Google maps integration
Estimated delivery date
Shipping status alerts
Supports 1,300+ carriers
Mobile-friendly status page
Unlimited order lookup
Install App
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