Where Knowledge Meets Innovation

X‑Elephant: AI Sales Chatbot

Develop by X-ELEPHANT PTE.LTD.

Free plan available

Leverage AI to address customer inquiries, improving customer

Shopify integration

Self-learning ai

Real-time answers

Multilingual responses

Backend conversation management

2 Reviews

9.1

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About X‑Elephant: AI Sales Chatbot

Launched Jun 26, 2024

Built by X-ELEPHANT PTE.LTD.

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Description

Guides shoppers with smart suggestions and cart nudges using insights. Convert visitors into buyers.

An AI assistant that converts shoppers using real-time insights. Learns from your product catalog and store pages to answer questions, recommend products, and trigger timely nudges (e.g., cart reminders, product comparisons) based on browsing behavior.

Auto-reply to queries using deep store knowledge.
Suggest products by merging browsing data & catalog insights.
Compare products for shoppers viewing multiple product pages.
Nudge cart additions when shoppers hesitate.
Manage all conversations and sales data in the backend to understand user needs.

Pros

Provides real-time multilingual response, enhancing global customer interaction
Deep integration with Shopify, offering seamless product recommendations
Handles both pre-sales and post-sales inquiries, improving overall customer support
Self-learn algorithm gets smarter with more usage, leading to continuous improvement in responses
Manages all conversations in the backend, assisting in understanding user needs and improving services

Cons

The redundancy in description may indicate a communication gap in the unique selling propositions
Potential dependency on Shopify which may limit its usage for businesses not using Shopify
Initial setup and learning curve for businesses not familiar with AI-driven customer support solutions
Performance and response quality may vary based on the complexity and volume of inquiries

Top Helpful Reviews

ULANZI

Mar 13, 2025 on Shopify

Writing a review feels like homework, but this chatbot deserves it!!! Seriously, it's so simple even my non-techy coworker figured it out. My support team isn't drowning in tickets anymore. I've caught customers adding stuff to their cart after chatting—conversion boost is real. Plus, scrolling through chat logs helps me figure out what customers really want. 10/10 would recommend to anyone on Shopify.