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9.1
X‑Elephant: AI Sales Chatbot logo

X‑Elephant: AI Sales Chatbot

Free plan available

Leverage AI to address customer inquiries, improving customer

Shopify integration
Self-learning ai
Real-time answers
Multilingual responses
Backend conversation management
3 Reviews
9.1

About X‑Elephant: AI Sales Chatbot

Launched Jun 26, 2024

Categories

Built by X-ELEPHANT PTE.LTD.

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Introduction Video

Description

Guides shoppers with smart suggestions and cart nudges using insights. Convert visitors into buyers.

An AI sales agent that converts shoppers using real-time insights. It learns from your store's products and pages to answer questions, recommend products, and trigger timely nudges (e.g., cart reminders, product comparisons) based on Browse behavior.

An AI sales agent that converts shoppers using real-time insights. It learns from your store's products and pages to answer questions, recommend products, and trigger timely nudges (e.g., cart reminders, product comparisons) based on Browse behavior. more
  • Smart greetings: convert customers when they're viewing, comparing, hesitating.
  • Intelligent product recommendations: recommend using advanced algorithms.
  • Sales assistance: help customers choose size, color, understand policies & more.
  • Seamless handover: customer can easily reach out the team with full context.
  • Deep Insights: manage all conversations and sales data to understand user needs.

Pros

  • Provides real-time multilingual response, enhancing global customer interaction
  • Deep integration with Shopify, offering seamless product recommendations
  • Handles both pre-sales and post-sales inquiries, improving overall customer support
  • Self-learn algorithm gets smarter with more usage, leading to continuous improvement in responses
  • Manages all conversations in the backend, assisting in understanding user needs and improving services

Cons

  • The redundancy in description may indicate a communication gap in the unique selling propositions
  • Potential dependency on Shopify which may limit its usage for businesses not using Shopify
  • Initial setup and learning curve for businesses not familiar with AI-driven customer support solutions
  • Performance and response quality may vary based on the complexity and volume of inquiries

Top Helpful Reviews

oneisall

Jun 16, 2025  on Shopify

We've been running X-Elephant AI for 6 months now, and honestly, It just works. Setup took maybe 5 minutes—no coding, just plug-and-play. Love how it ​​greets visitors automatically​​; our bounce rate dropped noticeably within a week. The ​​24/7 replies in multi-language (we get lots of overseas traffic) feel human-like, and it even recovered 15 abandoned carts last month! If your store needs hands-off customer care, this app delivers.

ULANZI

Mar 13, 2025  on Shopify

Writing a review feels like homework, but this chatbot deserves it!!! Seriously, it's so simple even my non-techy coworker figured it out. My support team isn't drowning in tickets anymore. I've caught customers adding stuff to their cart after chatting—conversion boost is real. Plus, scrolling through chat logs helps me figure out what customers really want. 10/10 would recommend to anyone on Shopify.

Laifen-AU

Mar 11, 2025  on Shopify

We were about to hire more customer representatives to cover the pre-sale process. Until I found this AI tool! Saved a lot of money

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