Where Knowledge Meets Innovation
Boost customer trust with direct Q&A on product pages.
Customer engagement is an important asset for every eCommerce store owner. Sometimes a customer has additional questions about a product before he makes the final purchase, Such critical information is not present within the product description and detail page, to address such concerns, store owners must amplify these questions with precise answers.
In order to not lose a prospective customer, our application "Ask a Question" allows customers to ask a question about the product directly from the store admin, where an admin can answer the customer inquiries.
Whenever a store admin directly answers customers' queries, it builds loyalty and trust towards your business.
An admin will receive the questions asked by their customers straight into their mailbox. An admin can view the questions under the status "New", "Open", "Answered", "Trash".
Admin can easily search any mail through these keywords. Admin can also modify the fields of "Question Form" of customers.
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