Bigcommerce Product inquiries apps 2025

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All rated and up and up

Ask A Question By Webkul

8.2

1 Reviews

Boost customer trust with direct Q&A on product pages. Show more

"Ask A Question By Webkul" is a valuable tool for eCommerce store owners looking to enhance customer engagement and satisfaction. In the competitive world of online shopping, potential buyers often have specific inquiries about products that aren't covered in the product descriptions. This app allows customers to directly ask questions to store admins, ensuring they receive accurate information before making a purchase decision. By addressing these queries promptly, store owners can build trust and loyalty with their customer base. Store admins receive customer questions directly in their mailbox and can manage inquiries efficiently under different statuses such as "New," "Open," "Answered," and "Trash." The app also offers customizable question forms, enabling admins to tailor the information they collect from customers. This feature-rich application ensures clear communication between buyers and sellers, ultimately supporting a seamless shopping experience.

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Direct q&a

Admin mailbox

Question status

Try for Free

Mystery Price Inquiry

"Facilitate customer inquiries via WhatsApp on product pages effortlessly." Show more

Mystery Price Inquiry is a versatile app designed to foster seamless communication between retailers and customers. Integrating a convenient WhatsApp link directly on product pages, it allows potential buyers to easily reach out for inquiries or discussions, enhancing engagement and customer service. Store owners can personalize this feature by adding custom text to the inquiry link, ensuring that it aligns with their brand's tone and approach. The app's use of dynamic IDs and class elements ensures smooth compatibility across various e-commerce platforms, making it a perfect fit for any online store. Additionally, when the "price on request" feature is activated, the Add to Cart button can be hidden, guiding the customer to initiate a conversation and encouraging interaction. With Mystery Price Inquiry, building connections and enhancing sales inquiries has never been easier or more intuitive.

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Hide add to cart

Whatsapp link integration

Customizable inquiry text

Dynamic store compatibility

Install App

C‑EDD: Estimated Delivery Date

$4.98-$8.98 / Month

7.8

689 Reviews

Display EDD on product pages to increase sales conversions Show more

Estimated Delivery Date - Plus is a powerful tool designed to enhance consumer trust and boost sales conversions by providing clear delivery expectations on your e-commerce platform. The app allows you to display estimated delivery dates prominently on the product, cart, and checkout pages, thereby reducing customer inquiries and enhancing the shopping experience. It offers versatile configuration options, enabling you to set delivery date ranges and messages based on individual products, categories, or countries. The app supports multiple languages and countries, making it versatile for international stores. With built-in order preparation and delivery date calculation, it accounts for the visitor’s time zone or a time zone set by the store owner. No coding skills are required as the app is fully customizable to fit your store's design. Through transparency in delivery timelines, this app helps stores minimize support requests and drives stronger consumer trust, ultimately leading to increased sales.

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Multi-language support

Translation capabilities

Multi-page display

Customizable date settings

Time zone calculations

Install App

POWR: FAQ Page | Help Center

9.1

241 Reviews

Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.

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Mouse-over effects

Search bar

Customizable faqs

Seo-optimized

Media support

Half-width sections

Install App

Ask A Question By Webkul

8.2

1 Reviews

Boost customer trust with direct Q&A on product pages. Show more

"Ask A Question By Webkul" is a valuable tool for eCommerce store owners looking to enhance customer engagement and satisfaction. In the competitive world of online shopping, potential buyers often have specific inquiries about products that aren't covered in the product descriptions. This app allows customers to directly ask questions to store admins, ensuring they receive accurate information before making a purchase decision. By addressing these queries promptly, store owners can build trust and loyalty with their customer base. Store admins receive customer questions directly in their mailbox and can manage inquiries efficiently under different statuses such as "New," "Open," "Answered," and "Trash." The app also offers customizable question forms, enabling admins to tailor the information they collect from customers. This feature-rich application ensures clear communication between buyers and sellers, ultimately supporting a seamless shopping experience.

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Direct q&a

Admin mailbox

Question status

Try for Free

Estimated Delivery Date ‑ EDD

$4.95 / Month

7.9

24 Reviews

Add the estimated delivery date to your product or cart pages Show more

Estimated Delivery Date ‑ EDD is a versatile app designed to enhance the customer experience by providing clear and customizable shipping information directly on your website. With this app, you can integrate a widget that displays shipping details or any custom text across various pages, such as the product and cart pages, to keep your customers informed about delivery expectations. The widget supports dynamic variables, including country, flag, shipping date, and express shipping date, enabling you to craft personalized messages like "Free Shipping to {flag}{country}" or "Order today to get it by {date}." This flexibility allows you to set different shipping times for different countries, ensuring accurate and localized information reaches your customers. Additionally, you can choose to display the widget on specific products, offering a tailored user experience. By placing the widget anywhere on the website, EDD helps streamline operations while enhancing transparency and trust with your customers.

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Add delivery date

Custom text widget

Dynamic variables

Country-specific times

Specific products display

Install App

Estimated Delivery Date: EOD

$1.99 / Month

9.2

99 Reviews

Order dispatch and delivery date estimate message for products Show more

Estimated Delivery Date: EOD is a powerful app designed to enhance user experience and boost conversion rates by providing precise delivery estimates on your product, cart, and checkout pages. This tool allows you to display both estimated dispatch and delivery dates, creating transparency and trust with your customers. It includes useful features such as an unlimited estimated delivery date option accompanied by an urgency countdown timer to encourage faster purchasing decisions. The app automatically adjusts to the visitor's timezone for accurate delivery predictions and can factor in week-off days and business holidays. You can target all or specific products and override existing settings to fit varying needs effortlessly. With fully customizable templates for messages, date formats, styles, and languages, Estimated Delivery Date: EOD is easy to set up and use, making it an essential tool for any e-commerce business.

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Customizable templates

Easy setup

Countdown timer

Exact delivery date

Timezone calculation

Holiday settings

Install App

Hulk Order Status Tracker

$9.99-$199 / Month

9.1

118 Reviews

Track orders & parcels with order tracking email alerts & EDD. Show more

Hulk Order Status Tracker is a powerful tool designed to enhance customer satisfaction through efficient order tracking. This app provides customizable shipping status alerts, allowing users to tailor their delivery notifications to suit their preferences. With Google Maps integration, it offers a visual journey of shipments, making tracking more intuitive. Supporting over 1,300 global carriers, including major names like USPS, Royal Mail, and YunExpress, it ensures comprehensive coverage and reliable updates. The app features a mobile-friendly order status page, accessible from anywhere at any time, ensuring users can track their orders seamlessly. Additionally, it allows businesses to send personalized emails and SMS notifications through Klaviyo for real-time shipping status updates. By automatically providing estimated delivery dates and SEO-optimized auto-translated shipment updates, the app minimizes customer anxieties related to "Where Is My Order" (WISMO) inquiries.

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Google maps integration

Estimated delivery date

Shipping status alerts

Supports 1,300+ carriers

Mobile-friendly status page

Unlimited order lookup

Install App

SB Estimated Delivery Date ETA

$3.99-$9.99 / Month

8.9

363 Reviews

Estimated Delivery Date Range & EDD Shipping Countdown Timer Show more

Estimated Delivery Date - ETA is a versatile app designed to enhance customer satisfaction by providing accurate shipping date information across various stages of the purchasing process. With this app, merchants can display animated delivery dates on unlimited products, as well as on the cart, checkout, success page, and order emails, without any limits or additional fees. It allows merchants to customize delivery messages in any language and set specific delivery dates based on criteria like product collections, country, inventory levels, and more. The app calculates shipping dates in the customer’s local time zone and can display an expected delivery date range to keep customers well-informed. Offering 30+ templates and options for personalization and translation, the app also includes a dashboard to track engagement with estimated delivery times, impressions, and total saved minutes. Merchants can further configure lead days, cut-off times, countdown timers, and holidays, ensuring a seamless and transparent shopping experience for their customers.

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Dashboard with metrics

Animated eta messages

Unlimited product support

Customizable per product/collection/country/inventory/zipcode/vendor/tag/warehouse

Multi-language delivery messages

Local timezone adjustments

Install App

Flare: Delivery Date Picker

8.8

37 Reviews

Grow your revenue faster by securing scheduled orders today Show more

Flare - Order Scheduling is a powerful app designed to prevent cart abandonment by allowing customers to schedule their orders for future delivery. Many shoppers are interested in your products but may not be ready for immediate delivery, leading to potential lost sales. Flare helps you reclaim this revenue by offering a customized, seamless scheduling tool directly on your store without the need for coding. The app includes features such as an integrated calendar, dynamic pricing, and reward incentives to boost revenue. Additionally, Flare allows for order splitting and deposit options to further increase conversions. Perfect for businesses in sectors like Baby & Child, Homeware, Furniture, Garden, Travel, and Gifting, Flare is the ultimate tool to enhance your customer journey and stand out from the competition. For support or inquiries, contact [email protected].

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Dynamic pricing

Split orders

Order deposits

Integrated calendar

Personalised design

Reward incentives

Install App

Status Sherpa

$2 / Month

7.4

14 Reviews

Drop-in a quick, easy order status lookup form Show more

Status Sherpa is a must-have app designed to streamline customer service by reducing routine inquiries from customers looking for their latest order status. With its simple integration process, you can have it running on your storefront site in less than 30 seconds. The app features a user-friendly lookup form that allows customers to quickly and easily find the information they need without needing to contact support. Status Sherpa also enhances the shopping experience by automatically matching your shop’s theme and offering extensive customization options. It supports multiple languages, with seven ready-made translations available, allowing you to cater to a diverse customer base. By providing instant answers, Status Sherpa frees up time for your support team, enabling them to focus on more complex customer inquiries.

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Customizable settings

Multi-language support

Quick installation

Theme matching

Order status lookup

Install App

Interakt ‑ Sell on WhatsApp

$35-$45 / Month

(4.2/5)

289 Reviews

Bulk-send products on WhatsApp & turn WhatsApp carts to orders Show more

Interakt ‑ Sell on WhatsApp is a versatile app designed to empower businesses to connect with their customers through WhatsApp, enhancing sales and customer interaction. This app provides an intuitive platform for businesses to seamlessly manage communications, orders, and customer relationships all in one place. With features like automated messaging, order tracking, and customer support integration, it allows businesses to maintain a streamlined workflow and deliver prompt responses. Interakt enables personalized customer engagement, helping businesses build stronger relationships and improve customer satisfaction. Additionally, it supports multi-agent handling, making it suitable for small to medium-sized businesses aiming to efficiently manage customer interactions. Whether you're looking to boost sales, provide exceptional service, or both, Interakt simplifies the process of engaging with your customer base through WhatsApp, a platform already widely used and trusted by millions.

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Store integration

Bulk-send products

Whatsapp cart conversion

Install App

Daibiki Concierge Improve COD

$7.99 / Month

9.1

3 Reviews

代引き手数料が決済金額に含まれるようになり、購入完了メールと別に通知が不要になるため、運用コスト削減とユーザー体験向上を実現 Show more

Daibiki Concierge is a cutting-edge mobile application designed to revolutionize the cash-on-delivery (COD) experience for both customers and merchants. The app streamlines the traditional COD process by providing real-time tracking, secure payment options, and instant notifications, ensuring a seamless transaction for all parties involved. Users can easily manage their orders, track delivery statuses, and receive alerts when their package is en route, enhancing convenience and reliability. For merchants, Daibiki Concierge offers an intuitive dashboard to monitor sales, manage cash flow, and optimize delivery routes, improving operational efficiency. With a strong emphasis on security, the app incorporates advanced encryption and authentication measures, safeguarding sensitive user information. By bridging the gap between customer expectations and merchant capabilities, Daibiki Concierge elevates the COD experience to new heights.

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Enhanced user experience

Seamless payment integration

Automated fee inclusion

Reduced operational costs

Install App

Ninja apps: email change

$10 / Month

(1/5)

1 Reviews

カスタマー自身でメールアドレス変更可能にすることで、問い合わせ対応が不要になります。 Show more

Ninja Apps: Email Change is a user-friendly tool designed to streamline the process of updating email addresses within an application. By incorporating an "email address change" link directly into the My Page account information section, users can independently manage their email updates without requiring assistance. This eliminates the hassle for administrators and support teams who typically handle email change inquiries. After initiating a change, the app ensures security by sending a confirmation code to the new email address, completing the update once the code is verified. Installation is simple, requiring just a single click to enable the email change function. Ninja Apps: Email Change enhances user autonomy and improves overall account management efficiency.

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Csv download

User email change

Add change link

Confirmation code

User list management

Install App

WhatsApp King | צ'אט בעברית

8.2

4 Reviews

Answer customers inquiries faster with WhatsApp integration Show more

WhatsApp King | צ'אט בעברית is an intuitive WhatsApp plugin designed to seamlessly integrate with your store's design and language preferences. This tool allows businesses to customize which phone number receives messages, enhancing real-time, personalized customer service and reducing the risk of losing hesitant customers. Users can personalize all text elements in the plugin to maintain their store’s unique marketing language, ensuring consistent branding. The plugin initiates conversations on-site before transitioning to WhatsApp, providing access to customer numbers for responsive service. It offers the flexibility to assign any WhatsApp number for personal or business responses. Optimized for Hebrew and right-to-left text alignment, WhatsApp King caters to Hebrew-speaking customers with ease. Additionally, it is supported by a Hebrew-speaking customer service team for convenient assistance.

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Easy integration

Quick responses

Integration with whatsapp

Customizable texts

Real-time support

Hebrew support

Install App

Supermoon: AI Customer Support

$19-$299 / Month

9.1

10 Reviews

The AI-powered inbox for growing teams Show more

Supermoon is a cutting-edge mobile application designed to enhance your stargazing and lunar observation experiences. With an intuitive interface, Supermoon provides real-time updates on lunar phases, eclipse events, and celestial happenings. Users can explore detailed lunar maps and receive personalized notifications for optimal viewing times based on their location. The app's augmented reality feature allows users to point their device at the sky to easily identify stars, constellations, and planets. Additionally, Supermoon offers an educational section with articles and fun facts about the moon and outer space. Perfect for both amateur astronomers and seasoned stargazers, Supermoon brings the wonders of the night sky straight to your fingertips.

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Performance analytics

Centralized communication

Team collaboration

Automated workflow

Ai response suggestions

Install App

HeiChat: ChatGPT Sales Chatbot

$29.9-$299 / Month

8.7

83 Reviews

Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.

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Multilingual support

Track orders

24/7 support

Trainable ai

Reply within seconds

Convert inquiries

Install App

Webkul Helpdesk Support‑UVdesk

$36 / Month

8

20 Reviews

Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

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Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

Install App

OT: WhatsApp Chat & FAQ

Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.

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Whatsapp integration

Customizable helpdesk

Infinite faq database

Quick support redirection

Holiday messages

Storefront customization

Install App

POWR: Customer Support Request

$9.99-$89.99 / Month

7.1

3 Reviews

Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

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Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

Install App

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