Thankful

Develop by Shopify

Free plan available

AI automation for customer service platforms

Generative ai

Ai agent

Agent assist

About Thankful

Launched Sep 13, 2022

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Thankful AI works within existing helpdesks to resolve customer inquiries in chat, email, SMS & more

Thankful is a customer service solution that empowers brands with user-friendly tools designed to help meet their efficiency, quality, and revenue goals. With full control over Thankful's full suite of technology, brands are able to scale their service, increase customer satisfaction and retention, and drive revenue, all while reducing churn, customer wait times, and agent fatigue.

AI Agent: Resolves customer service inquiries in helpdesks using automation
Agent Assist: Delivers AI intuition to your human agents to improve efficiency
Generative AI: ChatGPT-powered responses with personalization and empathy