Shopify Customer inquiries apps

Estimated Delivery Date ‑ Plus

$4.98-$8.98 / Month

9

635 Reviews

Display EDD on product pages to increase sales conversions Show more

Estimated Delivery Date - Plus is a powerful tool designed to enhance consumer trust and boost sales conversions by providing clear delivery expectations on your e-commerce platform. The app allows you to display estimated delivery dates prominently on the product, cart, and checkout pages, thereby reducing customer inquiries and enhancing the shopping experience. It offers versatile configuration options, enabling you to set delivery date ranges and messages based on individual products, categories, or countries. The app supports multiple languages and countries, making it versatile for international stores. With built-in order preparation and delivery date calculation, it accounts for the visitor’s time zone or a time zone set by the store owner. No coding skills are required as the app is fully customizable to fit your store's design. Through transparency in delivery timelines, this app helps stores minimize support requests and drives stronger consumer trust, ultimately leading to increased sales.

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Multi-language support

Translation capabilities

Multi-page display

Customizable date settings

Time zone calculations

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AI CX PHONE AGENT VINSI

$39-$99 / Month

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VINSI AI: Provide 24/7 Customer Service for Your Store with AI Show more

AI CX PHONE AGENT VINSI is an innovative app designed for Shopify store owners, streamlining the process of delivering exceptional 24/7 customer service without the need to hire additional staff. By installing this app, store owners receive a custom phone number dedicated to customer service, allowing their customers to easily reach out for assistance. VINSI efficiently handles a variety of customer needs, including order placement, status updates, shipment tracking, inventory confirmation, and answering frequently asked questions. The AI phone agent provides real-time responses, ensuring inquiries are addressed promptly and accurately. With comprehensive call logs, recordings, and analytics, store owners can gain valuable insights into customer interactions. Furthermore, the app is capable of scaling seamlessly to accommodate businesses of any size, offering unlimited call handling capabilities to support growth.

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Ai-powered responses

Shipment tracking

Order status updates

Faq handling

24/7 phone service

Custom phone number

Kustomer

7.8

13 Reviews

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AI-Powered Support: Seamless Integration & Insights

Customizable messages

Multi-channel support

Personalized experiences

Order management

Ai integration

Customer insights

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Delm Estimated Delivery Dates

$29 / Month

7.9

71 Reviews

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Display estimated delivery dates, delivery times, and more.

Multilingual support

Theme integration

Estimated delivery dates

Order deadlines

Display delivery times

Customizable delivery info

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Status Sherpa

$2 / Month

7

14 Reviews

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Drop-in a quick, easy order status lookup form

Customizable settings

Multi-language support

Quick installation

Theme matching

Order status lookup

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Kim: Customer Support HelpDesk

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AI Helpdesk with Customer Support Experts for growing brands Show more

Kim: Customer Support HelpDesk is an all-in-one platform designed to streamline the process of handling customer inquiries for growing brands. By integrating with multiple communication channels like Email, Chat, Messenger, and Instagram, Kim ensures that businesses can efficiently manage customer interactions without exceeding their budget. The platform leverages AI technology to assist users in drafting quick and accurate responses, reducing response time significantly. Additionally, Kim provides seamless access to vital information related to Shopify, subscriptions, and customer data, allowing support teams to deliver personalized assistance. To maintain a consistent brand voice, the app includes features for monitoring the quality of customer conversations. With Kim, brands can enhance their customer support experience, ensuring satisfaction and loyalty.

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Multi-channel inquiries

Ai response drafting

Shopify data access

Quality monitoring

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Supermoon

$12-$27 / Month

7.8

2 Reviews

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The AI-powered inbox for growing teams

Performance analytics

Centralized communication

Team collaboration

Automated workflow

Ai response suggestions

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Customer Link Hub

$9.99 / Month

7.8

4 Reviews

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Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.

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Customizable email templates

Automatic order loading

Case queue management

Email to case

Email to messages

Internal messaging

Thankful

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AI automation for customer service platforms

Generative ai

Ai agent

Agent assist

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ChatBase : Al Sales Chatbot

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Refine sales & connect instantly with smart live chat AI chat

Seamless integration

Ai product recommendations

Personalized recommendations

Brand customization

Order tracking

One-click integration

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SmartChat ‑ Pro AI Seller Bot

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AI bot that act like real salespeople improve conversion rate.

Product recommendations

Proactive highlights

Post-purchase assistance

Purchase prompts

Zero configuration

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Shopily Guide AI Assistant

$29.99-$499.99 / Month

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24/7 personalized shopping guide for your customers

Personalized product suggestions

Natural language searches

Instant ai-powered support

Comprehensive product recommendations

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Easy Whatsapp Button

(3.7/5)

3 Reviews

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Easy Whatsapp Button With Order Data Tracking

Click tracking

Easy setup

Whatsapp integration

Order data

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ARCS Support Ticketing System

$2.99 / Month

(1/5)

1 Reviews

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Easy and Reliable Support System

Initiate support tickets

Review customer inquiries

Respond to issues

Manage communication

Track ticket status

Customize support page

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Vakaufa ‑ ChatGPT Salesman

$1 / Month

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Cut support inquiries with 24/7 in-store customer guidance

Instant answers

In-store guidance

Product learning

24/7 operation

Redirect to agent

Webkul Helpdesk Support‑UVdesk

$36 / Month

7.7

19 Reviews

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Customer support with social media & marketplace [eBay,amazon]

Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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POWR: Customer Support Request

6.7

3 Reviews

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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

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Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

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Thankful

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AI automation for customer service platforms

Generative ai

Ai agent

Agent assist

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Elephant AI

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Leverage AI to address customer inquiries, improving customer

Shopify integration

Self-learning ai

Real-time answers

Multilingual responses

Backend conversation management

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Omega Estimated Delivery Date

$5.99 / Month

7.7

259 Reviews

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Boost sales with ETA, estimated delivery time & shipping time Show more

Omega Estimated Delivery Date is a powerful app designed to enhance transparency and trust by providing customers with clear and precise delivery timelines. It lets online store owners showcase animated graphics of estimated shipping dates across various stages such as product pages, the cart, checkout, success page, and even order emails. By offering detailed information on dispatch, shipping, and delivery times, the app reduces customer support inquiries and fosters increased consumer trust and sales conversion rates. With the ability to customize delivery estimations based on shipping methods, zip codes, or countries, it caters to a wide range of logistic needs. Store owners can tailor the app to display estimated delivery dates for specific products, collections, or vendors while also accommodating cut-off times, holidays, and providing countdown timers for order deadlines. Omega Estimated Delivery Date also adapts to visitors' local time zones, ensuring customers receive accurate and relevant information regardless of their location.

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Countdown timer

Estimated delivery date

Holiday settings

Display timeline graphics

Animated shipping dates

Product/cart/checkout pages

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Shopify Customer inquiries apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 14 Apps

Estimated Delivery Date ‑ Plus

AI CX PHONE AGENT VINSI

Kustomer

Delm Estimated Delivery Dates

Status Sherpa

Kim: Customer Support HelpDesk

Supermoon

Customer Link Hub

Thankful

ChatBase : Al Sales Chatbot

SmartChat ‑ Pro AI Seller Bot

Shopily Guide AI Assistant

Easy Whatsapp Button

ARCS Support Ticketing System

Vakaufa ‑ ChatGPT Salesman

Webkul Helpdesk Support‑UVdesk

POWR: Customer Support Request

Thankful

Elephant AI

Omega Estimated Delivery Date