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Showing 1 to 20 of 17 Apps
Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

  • $14.99-$49.99 / Month
  • Verified
9.9
2,186 Reviews
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Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Chatty: Livechat Helpdesk, FAQ, is a comprehensive customer support tool designed to enhance e-commerce experiences by integrating a smart chat box with live chat capabilities, FAQs, and order tracking. Available 24/7 with automated responses and WhatsApp support, Chatty ensures users receive quick and effective assistance, leading to improved user satisfaction and higher conversion rates. The app prioritizes trust-building, offering personalized "Contact Us" options that not only reduce support time but also minimize cart abandonment. Its seamless integration allows for instant order tracking and swift resolution of queries, catering to urgent customer needs. Furthermore, Chatty supports Shopify stores by managing FAQs easily with stunning themes and categorized questions. With various contact methods like WhatsApp, phone calls, and Messenger, Chatty ensures seamless 24/7 customer support for e-businesses.
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Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
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Willdesk: Live Chat&AI Chatbot

Willdesk: Live Chat&AI Chatbot

  • $16.9-$149.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.8
782 Reviews
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Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.
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Social media integration
Customizable interface
Mobile app support
Order tracking
Email marketing integration
Chatbot automation
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Helpcenter: AI FAQ Page

Helpcenter: AI FAQ Page

  • $5.99-$100 / Month
  • Free Plan Available
  • 3 Days Free Trial
8
1,326 Reviews
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Quickly build a help center & product FAQs w/ ChatGPT FAQs app Show more

Helpcenter: AI FAQ Page is an intuitive customer service app designed specifically for e-commerce businesses. It simplifies the creation of comprehensive FAQ pages with its easy-to-use FAQ builder, allowing businesses to save valuable customer support resources. By integrating ChatGPT, the app automatically generates FAQs, streamlining support processes even further. Enhance customer interactions with built-in live chat and a robust support ticketing system to manage inquiries from various channels efficiently. Display product-specific FAQs directly on product pages to boost sales and conversion rates. Leverage AI-powered FAQ translations to reach a global audience effortlessly. With 24/7 live chat support, Helpcenter ensures that users receive assistance whenever they need it.
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Chatgpt integration
Live chat support
Ai faq builder
Product page faqs
Support ticketing system
Multilingual faqs
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ChannelReply

ChannelReply

  • Free App
7.8
3 Reviews
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View order info and answer messages from your helpdesk. Show more

ChannelReply is a powerful app designed to streamline customer support and boost your productivity by integrating Shopify order information directly into your helpdesk. With ChannelReply, you can view detailed customer and order info right next to your conversations, eliminating the need to switch screens for tracking IDs or shipping statuses. This seamless integration allows you to manage support tickets more efficiently, helping you focus on selling and enhancing customer satisfaction. Take advantage of automated actions on Shopify data, like tagging high-value orders and sending personalized auto-replies, to provide prompt and tailored support. Additionally, ChannelReply allows you to consolidate order information from multiple Shopify stores into one interface, making it easier to manage and reply to customer messages and order notifications. Customize your replies even further by personalizing canned responses with specific order info, and manage critical tasks like issuing refunds or updating orders. With ChannelReply, your helpdesk becomes a powerful tool for managing customer relationships and driving sales.
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Issue refunds
Order info integration
Direct replies
Personalized autoreplies
Update order info
Identify messages
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Corner FAQ Page & Help Center

Corner FAQ Page & Help Center

  • $5.99-$11.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.9
143 Reviews
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FAQ Page, FAQ Accordions, Product FAQ, Helpdesk/Support Corner Show more

Corner FAQ Page & Help Center is a streamlined solution for setting up an FAQ page or helpdesk on your store without the hassle of liquid code editing. This app allows you to fully personalize the appearance to align with your brand, utilizing icon packs and themes to create a cohesive look. With its rich text editor supporting HTML and Markdown, creating FAQ articles becomes intuitive, featuring drag and drop functionality for effortless reordering. It seamlessly accommodates multilingual support with UI text auto-translated into 20 languages, and offers management of FAQ content in multiple languages. FAQs can be strategically organized into categories such as Shipping, Returns, and Product-related queries, and assigned to specific product pages in an accordion style. The app includes a unique help widget with contact options through WhatsApp and Email, enhancing customer interaction. Additionally, Corner FAQ Page & Help Center provides a free migration service, ensuring a smooth transition from your old FAQ setup to this user-friendly platform.
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Easy setup
Translation support
Fully customizable
Drag & drop
Rich text editor
Product-specific faqs
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NS Live Chat, Inbox & Helpdesk

NS Live Chat, Inbox & Helpdesk

  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
93 Reviews
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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.
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Product recommendations
Mobile app support
Order tracking
Chatbot automation
Real-time visitor tracking
Customer behavior tracking
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HelpDesk for Ecommerce support

HelpDesk for Ecommerce support

  • $34-$59 / Month
7.7
2 Reviews
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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.
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Automated responses
Team collaboration
Centralized inbox
Purchase history access
Ai ticket summaries
Custom message design
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Helpify24

Helpify24

  • $120 / Month
  • 3 Days Free Trial
7.8
4 Reviews
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Ti aiuta a migliorare le vendite e la gestione del tuo store. Show more

Helpify24 is a dedicated support app designed to assist ecommerce businesses in managing their daily challenges efficiently. With a team of online operators, the app offers concrete solutions by enabling users to open service requests directly on the platform. Clients can engage in real-time via Live Chat if agents are available, or opt to create a Ticket that is guaranteed a response within 24 hours. Beyond simply being a cloud-based agency, Helpify24 serves as a reliable point of reference for various needs. The app extends its support to include the installation of new apps and features on Shopify, visual content creation and modification, and guidance in crafting emails and newsletters. Helpify24 also provides valuable advice for effectively managing social media platforms like Instagram, Facebook, and TikTok, ensuring comprehensive assistance for growing your online presence.
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Live chat
Content creation
Social media management
Ticket support
App installation
Newsletter support
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Contlo ‑ Marketing & Helpdesk

Contlo ‑ Marketing & Helpdesk

  • Free Plan Available
7.4
69 Reviews
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AI-Native Ecommerce Marketing & Helpdesk in a single Platform Show more

Contlo is an innovative AI-powered platform designed to enhance ecommerce marketing and helpdesk operations. It's specifically crafted to help modern ecommerce businesses increase sales by focusing on customer retention through personalized campaigns and automated customer journeys via Email and SMS. By providing a comprehensive suite for marketing and customer support, Contlo ensures businesses can deliver exceptional experiences with quick resolutions across multiple channels. Users gain instant access to complete customer data, enabling informed marketing decisions and targeted campaigns based on behavior. The platform offers 360° visibility into customer interactions and activities, making it easier to understand and engage with users effectively. Furthermore, Contlo streamlines customer conversations with features like round-robin assignment, ensuring efficient support across channels, including Email, SMS, Facebook, Instagram, and Voice.
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Automated customer journeys
Ai personalized campaigns
360° customer data
Omnichannel conversation management
Instant resolutions
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3Dsellers ‑ CRM & Helpdesk

3Dsellers ‑ CRM & Helpdesk

  • $25-$199 / Month
  • 7 Days Free Trial
7.8
1 Reviews
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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.
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Centralized helpdesk
Email templates
Auto responder
Auto messages
Automated feedback
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FAQbucket ‑ Help Center & FAQ

FAQbucket ‑ Help Center & FAQ

  • $5.7-$11.7 / Month
  • Free Plan Available
7.8
5 Reviews
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Discover our fully customizable FAQ solution and helpdesk Show more

FAQbucket is a revolutionary app designed to enhance your store's FAQ section, making it an essential tool for businesses aiming to improve customer service and streamline information. With a focus on user-friendliness, the app allows you to create eye-catching FAQ sections that effortlessly integrate with your store's theme, elevating your brand's image through extensive customization options. You can easily adjust fonts, colors, and styles to suit your unique brand identity. The app ensures fast loading times, providing customers with instant access to information, and thereby reducing the volume of customer support requests. FAQbucket also offers flexibility with over 20 pre-built templates that can be fully customized, allowing you to tailor questions and answers to meet your specific needs. Transform your store's FAQ section into an engaging and efficient resource with FAQbucket, and enjoy improved customer satisfaction.
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Pre-built templates
Fully customizable
Faq anywhere
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Commslayer

Commslayer

  • Free App
7.8
6 Reviews
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Solve support tickets faster with a helpdesk built for D2C Show more

Commslayer is a comprehensive helpdesk solution designed to replace costly alternatives with a powerful, free tool that effectively meets your customer support needs. Founded by Karri, Commslayer offers real-time access to order, shipping, and purchase histories, enabling support teams to deliver informed assistance swiftly. The app leverages AI technology to draft replies for every support ticket, saving time and ensuring consistency in customer interactions. It also features automatic moderation of social media comments, allowing support teams to maintain brand reputation efficiently. Familiar functionality like macros, automations, and customizable views are included, ensuring a seamless transition for your team. With advanced role management, detailed reporting, and custom views tailored for support managers, Commslayer empowers teams to manage support operations with precision and ease.
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Ai-drafted replies
Real-time access
Auto-moderation
Macros automations
Advanced role management
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Herodesk

Herodesk

  • $15.95 / Month
  • Free Plan Available
7.8
1 Reviews
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A simpler and cheaper helpdesk tool for your support heroes Show more

Herodesk is an intuitive support ticketing system designed to streamline customer service operations for businesses of all sizes. This app offers a centralized platform where support teams can manage, track, and resolve customer inquiries efficiently. With its user-friendly interface, Herodesk enables easy categorization and prioritization of tickets, ensuring that urgent issues are addressed promptly. The app also provides insightful analytics and reporting features, helping businesses to evaluate their support performance and improve customer satisfaction continuously. Integration capabilities with popular CRM and messaging tools make Herodesk a versatile solution that fits seamlessly into existing workflows. Additionally, its customizable notification settings and automated workflows enhance team collaboration and productivity. Whether you're a startup or an established enterprise, Herodesk empowers your support team to deliver exceptional service experiences.
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Automated responses
Ticket management
Customer profiles
Reporting tools
Collaboration features
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Qpien ‑ Helpdesk & Live Chat

Qpien ‑ Helpdesk & Live Chat

  • $24-$84 / Month
  • 14 Days Free Trial
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All-In-One Customer Service, Helpdesk, Live Chat & WhatsApp Show more

Qpien - Helpdesk & Live Chat is an omni-channel customer support platform designed specifically for e-commerce stores, particularly those on Shopify. By consolidating all customer service channels into one seamless interface, it empowers support teams to efficiently manage interactions across live chat, WhatsApp, Facebook, and Instagram. This integration not only enhances the customer experience but also boosts efficiency, ultimately leading to increased sales and conversions. The platform's user-friendly design allows for easy access to product, customer, and order information without having to leave the Qpien panel. Setting up Qpien with your Shopify store is quick, taking less than a minute, ensuring businesses can hit the ground running. Overall, Qpien helps avoid lost sales by ensuring no customer conversation is missed, saving both time and money for e-commerce businesses.
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Quick shopify integration
Centralized management
Live chat integration
Boost sales
Omni-channel support
Whatsapp support
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Chatlake: Live Chat & Helpdesk

Chatlake: Live Chat & Helpdesk

  • Free App
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Live Chat & Multi-channel HelpDesk with CRM features Show more

Chatlake: Live Chat & Helpdesk is a versatile communication platform designed to streamline customer interactions across various channels, making it more than just a simple live chat tool. By integrating email, WhatsApp, Messenger, Twitter, and more, it enables businesses to manage all customer conversations in a single, seamless interface. This comprehensive solution allows for efficient issue resolution by providing unlimited agent access to a complete history of communications. Additionally, Chatlake enhances productivity with features like response templates, automated workflows, and chatbot integrations, all available right out of the box. It supports a wide range of platforms including Email, Messenger, Twitter, Instagram, Telegram, Line, and SMS, ensuring no customer touchpoint is overlooked. The app also offers customizable attributes, allowing businesses to handle data management tailored to their specific needs. With its robust capabilities, Chatlake serves as a powerful tool for eCommerce and other enterprises seeking to elevate their customer service operations.
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Automated workflows
Live chat
Chatbot integration
Unlimited agents
Multi-channel helpdesk
Crm features
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Replydesk Helpdesk and CRM

Replydesk Helpdesk and CRM

  • $39-$199 / Month
  • Free Plan Available
  • 7 Days Free Trial
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Multichannel Helpdesk and CRM Solution Powered by AI Show more

Replydesk Helpdesk and CRM is the ultimate solution for eCommerce sellers seeking to streamline customer support across various platforms. This powerful tool centralizes all interactions, ensuring you provide a consistent and efficient support experience to your customers. With seamless integration to over 12 major marketplaces, webstores, and social media platforms, Replydesk simplifies multichannel selling. Enhanced with AI-powered features, including GPT, it enables users to compose emails and respond to customer inquiries swiftly and effectively. Onboarding your team is effortless, as the platform supports collaborative features like notes, mentions, and comprehensive statistics to enhance support operations. Embrace Replydesk to elevate your eCommerce business's customer service and maintain coherence across diverse selling channels.
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Ai-powered responses
Centralized interaction management
12+ integrations
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Helpdesk + Live chat DeskXpand

Helpdesk + Live chat DeskXpand

  • $19-$99 / Month
  • 14 Days Free Trial
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Helpdesk, Live Chat & WhatsApp: All-in-one support. Show more

DeskXpand is a comprehensive helpdesk and live chat solution that centralizes customer support across diverse channels, including email, chat, forms, Facebook, WhatsApp, and Instagram. Designed to enhance your support team's efficiency, it provides seamless access to order details, FAQs, and canned responses with just a click. By automating tasks such as ticket creation, DeskXpand significantly boosts agent productivity, ensuring a more streamlined customer service experience. It empowers businesses by turning satisfied customers into repeat patrons through its robust Shopify helpdesk integration. Furthermore, the app offers a shared inbox to consolidate inquiries and automate query routing to specialized teams, fostering quicker resolution. With customizable reply templates, DeskXpand optimizes communication to maintain consistent and high-quality customer interactions. Easily embed live chat into your Shopify store and experience enhanced support capabilities in seconds.
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Customizable templates
Multi-channel support
Automation features
Shared inbox
Order details access
Canned responses
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Contlo ‑ Marketing & Helpdesk

Contlo ‑ Marketing & Helpdesk

  • Free Plan Available
7.4
69 Reviews
Claim Offer
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AI-Native Ecommerce Marketing & Helpdesk in a single Platform Show more

Contlo is an innovative AI-powered platform designed to enhance ecommerce marketing and helpdesk operations. It's specifically crafted to help modern ecommerce businesses increase sales by focusing on customer retention through personalized campaigns and automated customer journeys via Email and SMS. By providing a comprehensive suite for marketing and customer support, Contlo ensures businesses can deliver exceptional experiences with quick resolutions across multiple channels. Users gain instant access to complete customer data, enabling informed marketing decisions and targeted campaigns based on behavior. The platform offers 360° visibility into customer interactions and activities, making it easier to understand and engage with users effectively. Furthermore, Contlo streamlines customer conversations with features like round-robin assignment, ensuring efficient support across channels, including Email, SMS, Facebook, Instagram, and Voice.
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Automated customer journeys
Ai personalized campaigns
360° customer data
Omnichannel conversation management
Instant resolutions
Try for Free
3Dsellers ‑ CRM & Helpdesk

3Dsellers ‑ CRM & Helpdesk

  • $25-$199 / Month
  • 7 Days Free Trial
7.8
1 Reviews
Claim Offer
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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.
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Centralized helpdesk
Email templates
Auto responder
Auto messages
Automated feedback
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Customer Service Helpdesk App

Customer Service Helpdesk App

  • $49-$199 / Month
  • 14 Days Free Trial
6.9
31 Reviews
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Delight customers. Maximize profit. AI-powered helpdesk & chat Show more

The Customer Service Helpdesk App is designed to enhance customer satisfaction and boost profitability by providing faster, more personalized responses across various sales channels. This app centralizes all messaging from marketplaces, webstores, and social platforms into a single smart inbox, allowing you to manage email, live chat, and voice conversations seamlessly. With integrated order and customer information available with each message, handling returns, cancellations, and duplicate orders becomes effortless. The app leverages AI-driven technology to summarize and automate responses, further streamlining customer support processes. It also enables easy integration with order fulfillment partners and Klaviyo CRM, ensuring a connected operational ecosystem. Advanced features like conversation summaries, suggested responses, and hands-free responses, along with order management capabilities, make it an essential tool for businesses seeking to optimize their customer service strategy.
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Order management
Multiple channels
Order history view
Order information
Personalized responses
Centralized messaging
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