ReplyDesk: AI Helpdesk

Name: ReplyDesk: AI Helpdesk Introduction Video
Uploaded: 2024-04-09T23:09:06Z
Duration: 1 min 33 s
Description: Multichannel Helpdesk and CRM Solution Powered by AI

Develop by Shopify

$39-$199

/ Month

Free plan available 7 Days Free Trial

Multichannel Helpdesk and CRM Solution Powered by AI

Ai-powered responses

Centralized interaction management

12+ integrations

About ReplyDesk: AI Helpdesk

Launched Apr 08, 2024

Built by Shopify

Address

Studio 4, 1 Hoxton Square, London, ENG, N1 6NU, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

AI-powered multichannel help desk to boost sales & streamline eCommerce customer support

Make eCommerce support easier with ReplyDesk's AI multichannel helpdesk! Bring together conversations from 10+ world's leading selling channels (Amazon, eBay, Walmart, Etsy, Shopify, Facebook, TikTok and more) in one simple inbox. Use AI to auto-reply, translate, summarize tickets, fix grammar, and create custom responses. Get order details instantly. Sell better and give amazing customer support across every channel.

AI Powered: auto-replies, rephrase, grammar fixes, ticket summery, translation
Connect: Amazon, Walmart, eBay, Etsy, Facebook, Instagram, TikTok and more!
Built for teams: auto-assign tickets, notes, mentions and agent statistics
Auto responder: auto-respond to customer messages with tailored replies
Automations: built-in customizable automations to streamline your workflows

Pros

Centralizes all customer interactions in one place, ensuring consistent and efficient support
Seamlessly integrates with over 12 leading marketplaces, webstores, and social media platforms
AI-powered features, including built-in GPT to compose emails and reply to messages quickly
Supports onboarding team members with notes, mentions, and statistics
Minimal learning curve with beneficial AI features
Excellent customer service that is helpful, insightful, and receptive to feedback
The development team is willing to implement features based on customer requests