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ReplyDesk: AI Helpdesk logo

ReplyDesk: AI Helpdesk

Develop by Shopify

$39-$199

/ Month
Free plan available 7 Days Free Trial

Multichannel Helpdesk and CRM Solution Powered by AI

Ai-powered responses
Centralized interaction management
12+ integrations
Claim Offer
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About ReplyDesk: AI Helpdesk

Launched Apr 08, 2024

Categories

Helpdesk Support - Other Support ticket management

Built by Shopify

Address

SANTA ANA, CA, US

Website Support Portal Privacy policy Tutorial FAQ Document

Related Categories

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Introduction Video

Description

AI-powered multichannel help desk to boost sales & streamline eCommerce customer support

Make eCommerce support easier with ReplyDesk's AI multichannel helpdesk! Bring together conversations from 10+ world's leading selling channels (Amazon, eBay, Walmart, Etsy, Shopify, Facebook, TikTok and more) in one simple inbox. Use AI to auto-reply, translate, summarize tickets, fix grammar, and create custom responses. Get order details instantly. Sell better and give amazing customer support across every channel.

Make eCommerce support easier with ReplyDesk's AI multichannel helpdesk! Bring together conversations from 10+ world's leading selling channels (Amazon, eBay, Walmart, Etsy, Shopify, Facebook, TikTok and more) in one simple inbox. Use AI to auto-reply, translate, summarize tickets, fix grammar, and create custom responses. Get order details instantly. Sell better and give amazing customer support across every channel. more
  • AI Powered: auto-replies, rephrase, grammar fixes, ticket summery, translation
  • Connect: Amazon, Walmart, eBay, Etsy, Facebook, Instagram, TikTok and more!
  • Built for teams: auto-assign tickets, notes, mentions and agent statistics
  • Auto responder: auto-respond to customer messages with tailored replies
  • Automations: built-in customizable automations to streamline your workflows

Pros

  • Centralizes all customer interactions in one place, ensuring consistent and efficient support
  • Seamlessly integrates with over 12 leading marketplaces, webstores, and social media platforms
  • AI-powered features, including built-in GPT to compose emails and reply to messages quickly
  • Supports onboarding team members with notes, mentions, and statistics
  • Minimal learning curve with beneficial AI features
  • Excellent customer service that is helpful, insightful, and receptive to feedback
  • The development team is willing to implement features based on customer requests

Key Features

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