Taranker.Com Logo
9.4
Moose: AI Chatbot & Live Chat logo

Moose: AI Chatbot & Live Chat

Develop by Shopify
  • Built for Shopify
  • Free plan available

    Advanced Helpdesk: FAQ builder, help center, support widget

    Faq builder
    Help center templates
    Support ticket management
    Customizable help widget
    Efficient helpdesk workflow
    Insightful performance reports

    About Moose: AI Chatbot & Live Chat

    Built by Shopify

    Address

    Strada degli Angariari, 25, Rovereta, 47891, SM

    Website Support Portal Privacy policy Tutorial FAQ Document
    BON Loyalty Program & Rewards logo
    (1,615 Reviews)
    • Sponsored

    Loyalty rewards program with points, POS, referrals &...

    Introduction Video

    Description

    Get instant 24/7 support with our AI chatbot. Delight customers and Automate support effortlessly

    Our AI Chatbot learns your store to give customers accurate answers, fast. Train your Chatbot instantly with your Q&A, products, and FAQs. This smart chatbot automation provides immediate customer support when customers need it. When a human touch is needed, seamlessly hand off to live chat. Unify all conversations from email, social media, and chat into one smart helpdesk inbox. Empower customers with a multilingual self-service FAQ and order tracking. It's a complete support automation.

    Our AI Chatbot learns your store to give customers accurate answers, fast. Train your Chatbot instantly with your Q&A, products, and FAQs. This smart chatbot automation provides immediate customer support when customers need it. When a human touch is needed, seamlessly hand off to live chat. Unify all conversations from email, social media, and chat into one smart helpdesk inbox. Empower customers with a multilingual self-service FAQ and order tracking. It's a complete support automation. more
    • AI Learning: Train your bot with Q&A, FAQs, and synced Shopify products
    • 24/7 Automation: Instant replies, smart product suggestion, and handoff triggers
    • Omnichannel: Centralize ticket, live chat and Messenger & Instagram to Inbox
    • Multilingual self-service: Track order & search FAQ, Social redirect buttons
    • Product FAQs: Set unique FAQs per product to quickly answer customer questions

    Pros

    • Exclusively built for Shopify merchants ensuring tailored features
    • Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
    • All-in-one support helpdesk that manages tickets from various channels
    • Customizable help widget for efficient ticket reception
    • Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
    • Insightful reporting features for team and real-time ticket performance
    • 24/7 support availability, ensuring round-the-clock service
    • Intuitive user interface allowing for seamless integration into product pages
    • High-quality customer support, including one-to-one demo calls and tutorial sessions

    Cons

    • Missing information about pricing or possible limitations in the free version
    • Potential reliance on updates for promised features like the upcoming Chat feature

    Top Helpful Reviews

    Poplunch

    Dec 04, 2025  on Shopify

    Great app and excellent support. The team is very responsive and helpful. It works smoothly and delivers exactly what we needed. Highly recommended.

    channel.com.ph

    Dec 03, 2025  on Shopify

    This app is amazing—you get tons of powerful features to explore and really make the most out of it. Whenever you have questions, the support team is quick and helpful. Based on my experience, I received excellent customer service from Mabel at MooseDesk.

    سوى تك

    Dec 02, 2025  on Shopify

    شكرا للقائمين علي هذا التطبيق الرائع والدعم الراقي السريع شكراً لكي kelly ساعدني بصبر جميل شكرا لكي

    360 Sports

    Nov 27, 2025  on Shopify

    Fantastic app! Super easy to use, clean design, and works perfectly. A must-have live chat for any Shopify store!

    Mindful Of Faith

    Nov 26, 2025  on Shopify

    I am still figuring it out but I think it good. I like how there's always someone to help when needed.

    Kool Seoul

    Nov 24, 2025  on Shopify

    Simple and easy to use with most features of others paying app. Thanks to Mabel who offered quick and good support

    FÁMMY FÆY

    Nov 18, 2025  on Shopify

    Love the app! Donna was really helpful and they were putting so much effort in giving the solution to me. Great app and customer service.

    Saifurs Books

    Nov 14, 2025  on Shopify

    Mabel is a generous support person, understand the requirement and deliver within minutes. I liked it.

    My Store

    Nov 11, 2025  on Shopify

    This application is very straightforward and easy to use especially with the help of their fast and knowledgeable support. Mabel has helped me so much and answer to all my queries with patience and clarify with me on any doubts that i have. She have make it a seamless experience for me. Would definitely recommend anyone to use the app for Live chat.

    Pure Alchemy

    Nov 09, 2025  on Shopify

    I’ve been using MooseDesk for my support team, and it’s honestly a game changer. The AI Response Builder is incredibly smart, it helps us craft quick, accurate replies that still sound human. What I love most is how easy it is to manage everything in one place chat, tickets, FAQs, and automation tools all work together seamlessly. It’s clean, intuitive, and saves us so much time every day. MooseDesk doesn’t just help with responses, it actually improves how we communicate with customers. Highly recommended for any team that wants to work smarter, not harder!

    More App like this

    CK: Abandoned Cart on WhatsApp logo
    (263 Reviews)
    $9.99-$29 / Month
    • Free Plan Available

    Automated Abandoned cart recovery. WhatsApp Chat widget.

    Variant Descriptions King logo
    (81 Reviews)
    $9.9 / Month
    • Free Plan Available

    Show description of selected variant, add accordions/tabs,...

    BotSpace: WhatsApp, Insta & AI logo
    (14 Reviews)
    $15 / Month
    • Free Plan Available

    Recover abandoned carts, send broadcasts & manage support...

    B: WhatsApp Chat, Abandon Cart logo
    (334 Reviews)
    • Free Plan Available

    #1 Whatsapp Business API- Abandoned Cart, Broadcast &...

    Scroll to Top