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Showing 1 to 20 of 18 Apps
Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

  • Free App
8.5
166 Reviews
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Advanced Helpdesk: FAQ builder, help center, support widget Show more

MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.
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Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports
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POWR: FAQ & Help Center

POWR: FAQ & Help Center

  • $3.49-$89.99 / Month
  • Free Plan Available
7.3
233 Reviews
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Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.
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Mouse-over effects
Search bar
Customizable faqs
Seo-optimized
Media support
Half-width sections
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Ochatbot Generative AI Chatbot

Ochatbot Generative AI Chatbot

  • $29-$495 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.8
4 Reviews
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Ochatbot's Gen AI Increases Sales and Reduces Support Tickets. Show more

Ochatbot Generative AI Chatbot is an innovative app powered by Ometrics Generative AI, designed specifically for enhancing eCommerce and customer support experiences. Its AI technology, similar to ChatGPT but with a focus on data privacy, effortlessly integrates with your store. Once installed, Ochatbot immediately scans your products, services, and policies, training itself within minutes to provide detailed and accurate support. This chatbot not only enhances customer interaction but also includes vital eCommerce functionalities like Add-to-Cart, Abandoned Cart recovery, and Upsell/Cross-sell opportunities, all aimed at boosting your revenue. With features like order status tracking and instant responses to customer inquiries, it significantly reduces support tickets, optimizing your operational efficiency. For comprehensive support, the app provides fully managed Pro and Enterprise plans, backed by a dedicated Generative AI engineer to ensure seamless performance.
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Product recommendations
Customer support
Abandoned cart
Order status
Add-to-cart
Upsell / cross-sell
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Gorgias

Gorgias

  • $10-$900 / Month
  • 7 Days Free Trial
7.3
680 Reviews
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Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.
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Ai-powered responses
Order management
24/7 support
Unified inbox
Revenue statistics
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ShipAware

ShipAware

  • $4.99-$49.99 / Month
  • Free Plan Available
7.8
1 Reviews
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Know about shipping issues before customers do Show more

ShipAware is an innovative app designed to alert businesses to potential shipping issues before they escalate into customer complaints or refund requests. By receiving timely alerts for late shipments, unscanned packages, or late fulfillments, including those involving dropship or 3PL orders, businesses can proactively address shipping delays. The app helps reduce support tickets by automatically notifying customers about their order status, helping to manage expectations and improve satisfaction. ShipAware provides a comprehensive dashboard that allows businesses to view and filter all their shipments in one place, streamlining logistics management. Users can also set estimated delivery times and receive alerts when these times are exceeded, allowing for quick responses to any delays. With support for all US carriers, and the ability to connect easily to shipping software or shopping carts, ShipAware offers seamless integration into existing operations. Recommended actions based on tracking data help businesses mitigate potential issues, further enhancing shipping efficiency and customer experience.
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Multi-carrier support
Late shipment alerts
Auto customer emails
Shipment status dashboard
Set delivery estimates
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Maisie AI Chatbots & Live Chat

Maisie AI Chatbots & Live Chat

  • $29-$109 / Month
  • 14 Days Free Trial
7.5
14 Reviews
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Cut support tickets by automating answers to customer queries Show more

Maisie AI Chatbots & Live Chat is an innovative app designed to enhance sales and customer service experiences. Harnessing AI-powered chat automation, Maisie engages customers 24/7 throughout their buying journey, providing personalized product recommendations that boost conversion rates and average order values. The app automates responses to frequent customer queries, significantly reducing support tickets and freeing up valuable time for your team. With its conversational email and SMS list-building capabilities, Maisie accelerates your marketing efforts, integrating seamlessly with platforms like Klaviyo. It includes real-time order status tracking and AI-powered FAQ response automation, ensuring customer inquiries are addressed promptly. Maisie also offers seamless transitions to live chat, empowering your customer service team to step in when needed. With 18 pre-built, customizable Shopify-specific conversation templates, setting up Maisie is both quick and efficient.
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Real-time order tracking
Product recommendations
Customizable triggers
Chat automation
Faq automation
Live chat handover
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Commslayer

Commslayer

  • Free App
7.8
6 Reviews
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Solve support tickets faster with a helpdesk built for D2C Show more

Commslayer is a comprehensive helpdesk solution designed to replace costly alternatives with a powerful, free tool that effectively meets your customer support needs. Founded by Karri, Commslayer offers real-time access to order, shipping, and purchase histories, enabling support teams to deliver informed assistance swiftly. The app leverages AI technology to draft replies for every support ticket, saving time and ensuring consistency in customer interactions. It also features automatic moderation of social media comments, allowing support teams to maintain brand reputation efficiently. Familiar functionality like macros, automations, and customizable views are included, ensuring a seamless transition for your team. With advanced role management, detailed reporting, and custom views tailored for support managers, Commslayer empowers teams to manage support operations with precision and ease.
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Ai-drafted replies
Real-time access
Auto-moderation
Macros automations
Advanced role management
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Lux ‑ Customer Support AI

Lux ‑ Customer Support AI

  • $19.9 / Month
  • 7 Days Free Trial
7.8
12 Reviews
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AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.
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Customizable settings
Automated replies
Priority sorting
Reduced workload
Auto-categorization
Fast response time
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ZipChat AI Chatbot | Sales GPT

ZipChat AI Chatbot | Sales GPT

  • $49-$499 / Month
  • 7 Days Free Trial
7.3
45 Reviews
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Increase Sales & Automate Customer Service with GPT4 AI Chat Show more

ZipChat AI Chatbot | Sales GPT is an innovative solution designed to enhance customer engagement and boost sales by interacting with website visitors at the optimal moments. This intelligent chatbot understands user needs, addresses inquiries, and overcomes objections, all while recommending products and driving upsell and cross-sell opportunities to increase conversion rates. With its ability to self-train and launch within minutes, ZipChat can seamlessly adapt to your brand’s voice and style and support conversations in 95 different languages. Beyond enhancing sales, this AI chatbot also functions as a compassionate support system, automating assistance and ticketing to reduce customer service load and costs. By proactively engaging with each visitor, ZipChat converts interactions into sales by recommending the most relevant products and tracking orders effectively. Deployed in under five minutes, it tailors responses to individual customer needs, thus enhancing user satisfaction and promoting business growth.
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Multi-language support
Quick setup
Product recommendations
Order tracking
Proactive engagement
Upsell & cross-sell
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EasyPass Change

EasyPass Change

  • Free App
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Effortless password resets feature for your customers Show more

EasyPass Change is a vital tool for businesses aiming to enhance customer satisfaction and security through streamlined password management. This app allows customers to reset their forgotten passwords effortlessly, reducing frustration and decreasing the burden on support teams. By minimizing lockouts and support tickets, EasyPass Change helps prevent lost sales, ensuring a seamless shopping experience for users. The app encourages frequent and strong password updates, significantly bolstering your store’s security defenses. EasyPass Change provides a win-win solution by creating happy customers, promoting a secure environment, and allowing your team to focus on more productive tasks. With its commitment to data protection, EasyPass Change emphasizes both ease of use and robust security, making password management a breeze. Its user-friendly interface ensures a smooth reset experience, enhancing overall customer satisfaction and loyalty.
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User-friendly interface
Frequent updates
Effortless resets
Independent resets
Smooth experience
Boosts satisfaction
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Mokapen

Mokapen

  • $120 / Month
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The easy CRM for your e-commerce. Show more

Mokapen is an all-in-one CRM and project management tool designed to streamline your daily workflow. It enables you to effectively manage tasks, projects, support tickets, contact information, and sales pipelines with ease. The app allows you to organize your projects using kanban boards, calendars, and lists, keeping your team aligned with key objectives. Mokapen also facilitates efficient management of company details and resolution of both internal and external support tickets. Additionally, it empowers you to automate follow-ups with sales leads through customizable sales pipelines, enhancing your ability to close deals. With features aimed at improving team collaboration and enhancing customer engagement, Mokapen supports businesses in elevating their productivity and expanding their market reach.
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Task management
Automated follow-ups
Support ticketing
Project organization
Contact information
Sales pipelines
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Valider Address Validator Plus

Valider Address Validator Plus

  • Free Plan Available
7
6 Reviews
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Address verification to prevent shipping and delivery failures Show more

Valider Address Validator Plus is an essential tool for e-commerce businesses seeking to streamline their shipping processes and enhance customer satisfaction. By validating addresses during checkout and on the Thank You page, this app helps prevent costly delivery errors caused by mistyped or incorrect addresses. The Plus plan offers real-time prompts, enabling customers to correct invalid entries before order fulfillment, thereby reducing refunds and re-shipments. Valider's features include customizable prompts that align with your store's branding and the ability to block undeliverable addresses, such as PO Boxes and certain military locations. It works seamlessly across all devices without any coding required, and supports express checkouts like Apple and Google Pay. With Valider, retailers can significantly minimize support tickets, protect revenue, and ensure a smoother shopping experience for their customers.
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Customizable prompts
Automatic address validation
Prevent undeliverable addresses
Mobile and desktop compatible
Supports express checkouts
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Chad

Chad

  • Free App
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Automate your customer support: simple, scalable, no chatbots Show more

Chad is your intelligent self-service platform designed to alleviate the burden of overwhelming support tickets. Available 24/7, Chad empowers customers to resolve most routine issues instantly, enhancing their experience while reducing the workload on your team. With a straightforward setup process that involves merely copying and pasting your store policy, it eliminates the complexities of traditional customer support systems like macros and dialog trees. Chad supports over 1,500 couriers worldwide for tracking orders and shipping statuses, offering customers the flexibility to edit their address or items before shipping. It seamlessly connects to your support inbox, ensuring you never miss a ticket again, while providing an easy escape hatch to live support to reduce customer frustration. By automating repetitive tasks, Chad allows your business to focus on what truly matters—innovation and growth. Say goodbye to ticket backlogs and hello to unparalleled efficiency with Chad.
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Easy setup
Order tracking
Self-service platform
Address editing
Ai routing
Support inbox integration
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Kiosk ‑ WhatsApp Marketing

Kiosk ‑ WhatsApp Marketing

  • Free Plan Available
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Turn WhatsApp into a revenue channel Show more

Kiosk is a European-based WhatsApp marketing platform designed to enhance brand interaction with customers on their favorite messaging app, WhatsApp. With Kiosk, businesses can create and manage WhatsApp contact lists, segment audiences, and launch personalized campaigns that resonate with their customers. The platform's automation capabilities enable brands to effectively recover abandoned carts, send back-in-stock alerts, distribute newsletters, and announce new collections. Kiosk also helps drive sales through interactive campaigns and flows while allowing you to track crucial metrics like revenue, ROI, and customer lifetime value to refine your marketing strategies. The app integrates seamlessly with Shopify and Klaviyo, allowing businesses to leverage existing customer data for more targeted marketing efforts. Additionally, it supports improved customer service by forwarding support tickets to platforms like Gorgias and Zendesk, ensuring efficient management and response to customer conversations.
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Abandoned cart recovery
Shopify integration
Automated messages
Klaviyo integration
Track revenue
Interactive campaigns
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Assembled

Assembled

  • Free App
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Supercharge your support agents Show more

Assembled is an innovative app designed to transform how businesses manage order-related queries and support tickets. By integrating advanced language model technology, it enables companies to efficiently handle large volumes of support tickets, significantly enhancing response times and customer satisfaction. The app provides AI-suggested responses, ensuring faster replies that are tailored to each customer's needs, and it matches the ideal communication tone for every interaction. Assembled gives customer service agents a head start with auto-draft functionality, streamlining their workflow and reducing effort. This tool is particularly valuable for businesses seeking to optimize their support operations, promising a smarter and more effective way to address customer inquiries. Ultimately, Assembled empowers companies to elevate their support services, fostering a more responsive and customer-centric approach.
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Boost satisfaction
Ai suggested responses
Ideal voice matching
Auto-draft responses
Streamline order queries
Optimize response times
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Geo Robotics Fulfillment

Geo Robotics Fulfillment

  • Free Plan Available
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Increased margins and faster ship times

Store connectivity
Live data syncing
Metrics viewing
Support ticketing
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HelpZenith ‑ Ticket & HelpDesk

HelpZenith ‑ Ticket & HelpDesk

  • $10-$299 / Month
  • Free Plan Available
(1/5)
1 Reviews
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Efficiently elevate customer satisfaction with HelpZenith. Show more

HelpZenith ‑ Ticket & HelpDesk is a robust customer support solution designed to enhance service delivery and streamline ticket management. This versatile app allows businesses to transform incoming emails into tickets, consolidating them within a centralized system for efficient handling. With HelpZenith, access detailed reports that offer valuable insights into support activities, aiding in continuous improvement and strategic decision-making. The app also features workflow automation, facilitating the automatic assignment, categorization, and response to queries, thereby optimizing operational efficiency. Users are empowered with a seamless customer portal enabling them to independently create, manage, and track their support tickets. HelpZenith revolutionizes customer support by simplifying complexities and boosting satisfaction levels, fostering a more responsive and effective support experience. Embrace this all-in-one solution to embark on a transformative support journey that elevates your business’s reputation for exceptional service.
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Workflow automation
Customer portal
Ticket management
Detailed reports
Email-to-ticket
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ARCS Support Ticketing System

ARCS Support Ticketing System

  • $2.99 / Month
  • 14 Days Free Trial
(1/5)
1 Reviews
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Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.
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Initiate support tickets
Review customer inquiries
Respond to issues
Manage communication
Track ticket status
Customize support page
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Evey Events & Tickets

Evey Events & Tickets

  • $49-$189 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.4
133 Reviews
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Schedule, Scan & Sell Tickets Easily. Embed Event Calendar. Show more

Evey Events & Tickets is an all-in-one ticketing solution designed for event organizers looking to streamline their event management process. The app enables users to easily design, sell, and scan tickets, offering attendees a seamless and branded experience. Users can customize ticket types to suit various event formats such as seated, tiered, or virtual events, while also setting flexible pricing options and effectively promoting their events. Seamlessly integrating with Shopify, the app allows for centralized management of both event attendees and other customers, enhancing operational efficiency. Evey Events & Tickets offers robust features like issuing tickets in different formats (PDF, Apple Wallet, etc.), QR code scanning for check-ins, and the ability to send custom emails to attendees. Additionally, the app integrates with popular platforms such as Klaviyo and MailChimp, and is compatible with Shopify POS, providing a comprehensive ticketing solution that rivals costly white-label software.
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App integrations
Shopify integration
Sell tickets
Set pricing
Promote events
Design tickets
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Starstream: Tickets & Webinar

Starstream: Tickets & Webinar

  • $10 / Month
  • Free Plan Available
7.8
2 Reviews
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Sell tickets for online events, webinar & live stream securely Show more

Starstream: Tickets & Webinar is your go-to app for secure ticket sales and management of both online and in-person events. With support for a wide variety of video platforms like YouTube, Zoom, Google Meet, and Vimeo, Starstream ensures seamless virtual event experiences protected by the innovative "Starstream Secure Send™️." For physical events, attendees can expect smooth entry management via QR Codes and scanners. The app further enhances the event experience by integrating reminders and calendar sync features to keep participants engaged and informed. Customizable ticket designs allow organizations to maintain brand consistency and personalization. Providing a comprehensive post-event experience, Starstream offers replay options to attendees, ensuring they never miss a moment. Whether managing a webinar or a live concert, Starstream delivers a sophisticated solution to event ticketing challenges.
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Customizable tickets
Calendar integration
Secure ticketing
Video platform support
Qr code access
Event reminders
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