1. Home
  2. Shopify
  3. Shopify Support tickets apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 18 Apps
Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

  • Free App
8.6
166 Reviews
Unlock Deals
Unlock Deals

Advanced Helpdesk: FAQ builder, help center, support widget Show more

MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.
Show less
Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports
Try for Free
POWR: FAQ & Help Center

POWR: FAQ & Help Center

  • $3.49-$89.99 / Month
  • Free Plan Available
7.3
233 Reviews
Claim Offer
Claim Offer

Improve product descriptions w/ easy-to-customize product FAQs

Mouse-over effects
Search bar
Customizable faqs
Seo-optimized
Media support
Half-width sections
Try for Free
Maisie AI Chatbots & Live Chat

Maisie AI Chatbots & Live Chat

  • $29-$109 / Month
  • 14 Days Free Trial
7.5
14 Reviews
Claim Offer
Claim Offer

Cut support tickets by automating answers to customer queries

Real-time order tracking
Product recommendations
Customizable triggers
Chat automation
Faq automation
Live chat handover
Try for Free
Gorgias

Gorgias

  • $10-$900 / Month
  • 7 Days Free Trial
7.3
680 Reviews
Claim Offer
Claim Offer

Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.
Show less
Ai-powered responses
Order management
24/7 support
Unified inbox
Revenue statistics
Try for Free
Lux ‑ Customer Support AI

Lux ‑ Customer Support AI

  • $19.9 / Month
  • 7 Days Free Trial
7.9
12 Reviews
Claim Offer
Claim Offer

AI-Powered Email Support for E-commerce Success

Customizable settings
Automated replies
Priority sorting
Reduced workload
Auto-categorization
Fast response time
Try for Free
Ochatbot Generative AI Chatbot

Ochatbot Generative AI Chatbot

  • $29-$495 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.8
4 Reviews
Claim Offer
Claim Offer

Ochatbot's Gen AI Increases Sales and Reduces Support Tickets. Show more

Ochatbot Generative AI Chatbot is an innovative app powered by Ometrics Generative AI, designed specifically for enhancing eCommerce and customer support experiences. Its AI technology, similar to ChatGPT but with a focus on data privacy, effortlessly integrates with your store. Once installed, Ochatbot immediately scans your products, services, and policies, training itself within minutes to provide detailed and accurate support. This chatbot not only enhances customer interaction but also includes vital eCommerce functionalities like Add-to-Cart, Abandoned Cart recovery, and Upsell/Cross-sell opportunities, all aimed at boosting your revenue. With features like order status tracking and instant responses to customer inquiries, it significantly reduces support tickets, optimizing your operational efficiency. For comprehensive support, the app provides fully managed Pro and Enterprise plans, backed by a dedicated Generative AI engineer to ensure seamless performance.
Show less
Product recommendations
Customer support
Abandoned cart
Order status
Add-to-cart
Upsell / cross-sell
Try for Free
Commslayer

Commslayer

  • Free App
7.8
6 Reviews
Claim Offer
Claim Offer

Solve support tickets faster with a helpdesk built for D2C

Ai-drafted replies
Real-time access
Auto-moderation
Macros automations
Advanced role management
Try for Free
ShipAware

ShipAware

  • $4.99-$49.99 / Month
  • Free Plan Available
7.8
1 Reviews
Claim Offer
Claim Offer

Know about shipping issues before customers do

Multi-carrier support
Late shipment alerts
Auto customer emails
Shipment status dashboard
Set delivery estimates
Try for Free
Chad

Chad

  • Free App
  • New
Claim Offer
Claim Offer

Automate your customer support: simple, scalable, no chatbots

Easy setup
Order tracking
Self-service platform
Address editing
Ai routing
Support inbox integration
Try for Free
Valider Address Validator Plus

Valider Address Validator Plus

  • Free Plan Available
7
6 Reviews
Claim Offer
Claim Offer

Address verification to prevent shipping and delivery failures

Customizable prompts
Automatic address validation
Prevent undeliverable addresses
Mobile and desktop compatible
Supports express checkouts
Try for Free
ZipChat AI Chatbot | Sales GPT

ZipChat AI Chatbot | Sales GPT

  • $49-$499 / Month
  • 7 Days Free Trial
7.3
45 Reviews
Claim Offer
Claim Offer

Increase Sales & Automate Customer Service with GPT4 AI Chat

Multi-language support
Quick setup
Product recommendations
Order tracking
Proactive engagement
Upsell & cross-sell
Try for Free
Mokapen

Mokapen

  • $120 / Month
Claim Offer
Claim Offer

The easy CRM for your e-commerce.

Task management
Automated follow-ups
Support ticketing
Project organization
Contact information
Sales pipelines
Geo Robotics Fulfillment

Geo Robotics Fulfillment

  • Free Plan Available
Claim Offer
Claim Offer

Increased margins and faster ship times

Store connectivity
Live data syncing
Metrics viewing
Support ticketing
Try for Free
Kiosk ‑ WhatsApp Marketing

Kiosk ‑ WhatsApp Marketing

  • Free Plan Available
Claim Offer
Claim Offer

Turn WhatsApp into a revenue channel Show more

Kiosk is a European-based WhatsApp marketing platform designed to enhance brand interaction with customers on their favorite messaging app, WhatsApp. With Kiosk, businesses can create and manage WhatsApp contact lists, segment audiences, and launch personalized campaigns that resonate with their customers. The platform's automation capabilities enable brands to effectively recover abandoned carts, send back-in-stock alerts, distribute newsletters, and announce new collections. Kiosk also helps drive sales through interactive campaigns and flows while allowing you to track crucial metrics like revenue, ROI, and customer lifetime value to refine your marketing strategies. The app integrates seamlessly with Shopify and Klaviyo, allowing businesses to leverage existing customer data for more targeted marketing efforts. Additionally, it supports improved customer service by forwarding support tickets to platforms like Gorgias and Zendesk, ensuring efficient management and response to customer conversations.
Show less
Abandoned cart recovery
Shopify integration
Automated messages
Klaviyo integration
Track revenue
Interactive campaigns
Try for Free
Assembled

Assembled

  • Free App
Claim Offer
Claim Offer

Supercharge your support agents

Boost satisfaction
Ai suggested responses
Ideal voice matching
Auto-draft responses
Streamline order queries
Optimize response times
Try for Free
EasyPass Change

EasyPass Change

  • Free App
Claim Offer
Claim Offer

Effortless password resets feature for your customers

User-friendly interface
Frequent updates
Effortless resets
Independent resets
Smooth experience
Boosts satisfaction
Try for Free
ARCS Support Ticketing System

ARCS Support Ticketing System

  • $2.99 / Month
  • 14 Days Free Trial
(1/5)
1 Reviews
Claim Offer
Claim Offer

Easy and Reliable Support System

Initiate support tickets
Review customer inquiries
Respond to issues
Manage communication
Track ticket status
Customize support page
Try for Free
HelpZenith ‑ Ticket & HelpDesk

HelpZenith ‑ Ticket & HelpDesk

  • $10-$299 / Month
  • Free Plan Available
(1/5)
1 Reviews
Claim Offer
Claim Offer

Efficiently elevate customer satisfaction with HelpZenith.

Workflow automation
Customer portal
Ticket management
Detailed reports
Email-to-ticket
Try for Free
Ochatbot Generative AI Chatbot

Ochatbot Generative AI Chatbot

  • $29-$495 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.8
4 Reviews
Claim Offer
Claim Offer

Ochatbot's Gen AI Increases Sales and Reduces Support Tickets. Show more

Ochatbot Generative AI Chatbot is an innovative app powered by Ometrics Generative AI, designed specifically for enhancing eCommerce and customer support experiences. Its AI technology, similar to ChatGPT but with a focus on data privacy, effortlessly integrates with your store. Once installed, Ochatbot immediately scans your products, services, and policies, training itself within minutes to provide detailed and accurate support. This chatbot not only enhances customer interaction but also includes vital eCommerce functionalities like Add-to-Cart, Abandoned Cart recovery, and Upsell/Cross-sell opportunities, all aimed at boosting your revenue. With features like order status tracking and instant responses to customer inquiries, it significantly reduces support tickets, optimizing your operational efficiency. For comprehensive support, the app provides fully managed Pro and Enterprise plans, backed by a dedicated Generative AI engineer to ensure seamless performance.
Show less
Product recommendations
Customer support
Abandoned cart
Order status
Add-to-cart
Upsell / cross-sell
Try for Free
Webkul Helpdesk Support‑UVdesk

Webkul Helpdesk Support‑UVdesk

  • $36 / Month
  • 30 Days Free Trial
7.7
19 Reviews
Claim Offer
Claim Offer

Customer support with social media & marketplace [eBay,amazon]

Social media integration
Ticket conversion
Marketplace integration
Service ticket management
Support workflow automation
Multi-channel support
Try for Free