Taranker.Com Logo
9.4
Moose: Live Chat FAQ Whatsapp logo

Moose: Live Chat FAQ Whatsapp

  • Built for Shopify
  • Free plan available

    Advanced Helpdesk: FAQ builder, help center, support widget

    Faq builder
    Help center templates
    Support ticket management
    Customizable help widget
    Efficient helpdesk workflow
    Insightful performance reports

    About Moose: Live Chat FAQ Whatsapp

    Built by MOOSE INNOVATIONS INC.

    Email :

    [email protected]

    Address

    333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

    Website Privacy policy Tutorial FAQ
    ZB: WhatsApp & Messenger Chat logo
    (109 Reviews)
    $4.99-$19.99 / Month
    • Free Plan Available
    • Sponsored

    Support your customers quickly using Facebook Live Chat.

    Introduction Video

    Description

    Omnichannel support hub: Live chat, Whatsapp, Messenger, FAQ & multi-language widget. Mobile-ready

    Your all-in-one customer support hub. Provide instant responses via live chat, email, and social media channels: WhatsApp, Messenger, Instagram, etc. Centralize Messenger chats and other channels in Moose Inbox. Support in any language with an AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk!

    Your all-in-one customer support hub. Provide instant responses via live chat, email, and social media channels: WhatsApp, Messenger, Instagram, etc. Centralize Messenger chats and other channels in Moose Inbox. Support in any language with an AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk! more
    • Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
    • Redirect button: Facebook, WhatsApp, Messenger, Instagram, Calendly, Phone, etc.
    • WhatsApp button: Customize WhatsApp icons and prefill WhatsApp message
    • Multilingual self-service: Track order & search FAQ with AI-powered translation
    • FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up

    Pros

    • Exclusively built for Shopify merchants ensuring tailored features
    • Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
    • All-in-one support helpdesk that manages tickets from various channels
    • Customizable help widget for efficient ticket reception
    • Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
    • Insightful reporting features for team and real-time ticket performance
    • 24/7 support availability, ensuring round-the-clock service
    • Intuitive user interface allowing for seamless integration into product pages
    • High-quality customer support, including one-to-one demo calls and tutorial sessions

    Cons

    • Missing information about pricing or possible limitations in the free version
    • Potential reliance on updates for promised features like the upcoming Chat feature

    Top Helpful Reviews

    TSL Co

    Apr 08, 2025  on Shopify

    Such a great app, free to use - and 5 star support. Especially Donna who helped me solve an issue! I really recommend this app.

    josydelices.com

    Apr 06, 2025  on Shopify

    Equipe très réactive et de bon conseil. En ca s de complications, l'équipe est disponible rapidement et le temps de réponse est assez rapide. Je recommande.

    Northbull import

    Apr 05, 2025  on Shopify

    Riley was awesome helpful and responsive to help me with some customization - even it was weekend. Very satisfied with app and service!

    Samuzak

    Apr 02, 2025  on Shopify

    Great app and even better customer support! Easy to set up, packed with useful features, visually appealing, and seamlessly integrated with Shopify. A special thanks to Donna for her patience and for handling all my questions and requests!

    LINK

    Apr 02, 2025  on Shopify

    This app integrates well with Shopify and other apps. Great solution for managing customer inquiries and issues.

    éloène

    Mar 31, 2025  on Shopify

    Enfin une appli géniale et... gratuite ! le chat est ultra réactif et fiable ! un pur bonheur ! merci Riley pour votre patience !

    Peep'L

    Mar 25, 2025  on Shopify

    This team is efficient and i am loving the app! Very easy to use. I was having an issue with my page showing up as an error, and they replied right away. The issue is resolved, thank you

    SNAP Brain Health Supplements

    Mar 25, 2025  on Shopify

    This is truly a terrific app with a complete customer care center built in - features that everyone appreciates to find on a site. Thanks for the terrific help in their live chat, setup was a breeze too. Works perfectly. Thank you

    Smeedijzeren Beslag

    Mar 20, 2025  on Shopify

    Ich bin absolut zufrieden mit dem Support von Moose Des! Vom ersten Kontakt an wurde ich freundlich und professionell betreut. Das Team reagiert schnell, denkt lösungsorientiert und nimmt sich wirklich Zeit, um alle Fragen verständlich zu beantworten. Besonders schätze ich die persönliche Betreuung und das Engagement, Kunden zufriedenzustellen. Hier fühlt man sich nicht wie eine Nummer, sondern als geschätzter Kunde. Ein Support wie dieser macht wirklich den Unterschied! ⭐⭐⭐⭐⭐

    SimplyMetallic

    Mar 20, 2025  on Shopify

    I was looking for an app on my website that I could turn off the live chat. this let me do exactly that but yet still add important information for my customers.

    RT: WhatsApp Chat, Live Chat logo
    (931 Reviews)
    $6.99 / Month
    • Free Plan Available

    Support directly, build trust, and increase customer loyalty....

    O: WhatsApp Chat, Contact Form logo
    (564 Reviews)
    $2.99-$11.99 / Month
    • Free Plan Available

    Live chat with shoppers on Facebook Messenger, Instagram...

    SeedGrow WhatsApp Chat logo
    (165 Reviews)
    $6.9 / Month
    • Free Plan Available

    Integrate WhatsApp chat button into your store & product...

    LiveChat: Live Chat App logo
    (64 Reviews)
    $24-$69 / Month
    • 14 Days Free Trial

    Live Chat with Help Desk and Product Recommendations

    More App like this

    RT: WhatsApp Chat, Live Chat logo
    (931 Reviews)
    $6.99 / Month
    • Free Plan Available

    Support directly, build trust, and increase customer loyalty....

    LiveChat: Live Chat App logo
    (64 Reviews)
    $24-$69 / Month
    • 14 Days Free Trial

    Live Chat with Help Desk and Product Recommendations

    Chatty AI Chatbot & Live Chat logo
    (2,481 Reviews)
    $19.99-$49.99 / Month
    • Free Plan Available
    • Verified

    Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot...

    Commslayer ‑ Helpdesk & Chat logo
    (38 Reviews)
    • Free Plan Available

    Solve support tickets faster with a helpdesk built for D2C...

    Scroll to Top