Compare Moose: Live Chat FAQ Whatsapp vs Whatsy: WhatsApp Chat & Share

Name: Whatsy: WhatsApp Chat &amp; Share
Brand: Care Cart

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

Overview

What is Whatsy: WhatsApp Chat & Share?

WhatsY is a WhatsApp chat and review-sharing app designed to enhance customer interactions. It allows businesses to share reviews, automate chats, and boost engagement through WhatsApp.

Key Strengths:

WhatsApp chat automation for quick responses
Review sharing and collection features
User-friendly interface for easy setup

Rating

318 Reviews

9.4

40 Reviews

9.1

Pricing

Install App More info

Features

Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports

Whatsapp chat
Whatsapp share
Auto welcome message
Multiple chat agents
Proactive messages

Screenshots

Moose: Live Chat FAQ Whatsapp screenshot

+ 3 more

Whatsy: WhatsApp Chat & Share screenshot

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Pros

Exclusively built for Shopify merchants ensuring tailored features
Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
All-in-one support helpdesk that manages tickets from various channels
Customizable help widget for efficient ticket reception
Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
Insightful reporting features for team and real-time ticket performance
24/7 support availability, ensuring round-the-clock service
Intuitive user interface allowing for seamless integration into product pages
High-quality customer support, including one-to-one demo calls and tutorial sessions

Improves customer service and sales by facilitating direct communication
Easy to install and use, no coding skills required
Supports multiple free chat agents, enhancing customer support capabilities
Features auto welcome messages or proactive messages to engage customers promptly
Allows visitors to quickly share information via WhatsApp
Taps into the widespread popularity and user base of WhatsApp

Cons

Missing information about pricing or possible limitations in the free version
Potential reliance on updates for promised features like the upcoming Chat feature

Limited to users who have WhatsApp, potentially excluding some customers
Dependence on WhatsApp's uptime and functionality; any issues with WhatsApp impact this app
Lacks integration with other messaging platforms, restricting multichannel support

Launched

Aug 21, 2023

Mar 22, 2021

Developer

Built by MOOSE INNOVATIONS INC.

Apps:

Average Rating:

2.5

Reviews:

318

Built by Care Cart

Apps:

Average Rating:

4.4

Reviews:

2,552

Make Your Choice

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Compare Moose: Live Chat FAQ Whatsapp vs Whatsy: WhatsApp Chat & Share

Moose: Live Chat FAQ Whatsapp

Whatsy: WhatsApp Chat & Share

Moose: Live Chat FAQ Whatsapp