Taranker.Com Logo
9.2
LiveChat: Live Chat App logo

LiveChat: Live Chat App

Develop by TEXT

$24-$69

/ Month
14 Days Free Trial

Live Chat with Help Desk and Product Recommendations

Product recommendations
Discount codes
Order history
Pre-set messages
Cart preview
Messaging integration

About LiveChat: Live Chat App

Built by TEXT

Address

Zwycięska 47, NIP 8992447196, Wroclaw, 53-033, PL

Website Support Portal Privacy policy Tutorial FAQ Document
ZB: WhatsApp & Messenger Chat logo
(110 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time

With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.

With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. more
  • Enable chat at checkout to assist customers and reduce cart abandonment.
  • Proactively engage shoppers with coupons, deals, and announcements.
  • Send product recommendations linking to the product pages in your store.
  • See what's in a customer's cart with a real-time cart preview.
  • Integrate with the most popular messaging apps like Messenger and WhatsApp.

Pros

  • Immediate engagement with shoppers using pre-set messages
  • Capability to send discount codes based on visitor behavior
  • Access to customer details like cart content and order history
  • Possibility to send product recommendations linking directly to product pages
  • Real-time cart preview feature
  • Engage shoppers with coupons, deals, and announcements
  • Integration with popular messaging apps like Messenger and WhatsApp

Cons

  • Potential for intrusive experience if messages are too frequent
  • Requires monitoring and ongoing management to maintain effectiveness
  • Dependence on predefined criteria which may not cover all shopper behaviors
  • Possibility of technical issues or glitches during integration with other apps

Top Helpful Reviews

Norka Living

Apr 01, 2025  on Shopify

Great customer service! Our agent Darek was so patient with us and tried his best to come up with a solution to our log in problem. 5 over 5 stars!!

Swyft

Mar 03, 2025  on Shopify

We've used this platform for over 16 months and can't fault it. From a technical side it's always stable and the support is second to none (except ours ;) ). Can't work out how to make the chat behave how you want? Just ask them! I have fielded several questions about how to change certain aspects to suit our business and the technical advice is always top notch, often receiving multiple different ways to solve one problem. Keep doing what you do guys, it's a pleasure to work with you

GG

Feb 06, 2025  on Shopify

App is easy and convenient for customers to use, makes it easy to assist by showing exactly all relevant information, including their recently viewed store pages and products, as well as what's in their cart. LiveChat customer support is prompt and friendly, Grzesiek solved our problem immediately!

Flooring 4 Less Online

Jan 30, 2025  on Shopify

Seamus was a huge help! We were having some issues with some features on LiveChat and he took so much time to help me figure out what was causing it. He gave me step by step instructions on different troubleshooting options until we finally found the issue. It ended up being a quick and easy fix!! Everything is working the way it should now! Thank you again for your help!

ENDER LEGARD

Jan 27, 2025  on Shopify

Used since 2016 and still our 'go-to' chat app. All the features we need with a very well laid-out interface. And support - if you need it - is instant and super efficient.

TurkstraLumberLtd

Dec 18, 2024  on Shopify

Linking LiveChat to our Shopify store was very simple to set up, and the tools we use to help our customers were simple and intuitive to use from day 1. The Automations available through LiveChat have raised our customer service levels, allowing us to send the right message, to the right customer at the right time.

Store Supplies

Nov 27, 2024  on Shopify

Awesome App with powerful features. Worth the price! Shout out to Dawid who gave me the answers I needed !

Aylala

Nov 06, 2024  on Shopify

The app is great!!! I can literally close sales on the go and handle Instagram and other channels all from ONE PLACE! It’s super reliable, easy to use, and really helps boost my conversions!

Kent Bicycles Service Center

Oct 30, 2024  on Shopify

We have been using LiveChat for about a year now. It has greatly enhanced our ability to assist our customers.

MB Sentinel

Oct 23, 2024  on Shopify

Great app that just works. We were mainly looking for a chat application that didn’t require a customer to give us their contact information before starting a conversation. (We felt this limited interactions) We saw a 25% increase in our sales with the automations/campaigns within live chat.

Chatty AI Chatbot & Live Chat logo
(2,524 Reviews)
$19.99-$199 / Month
  • Free Plan Available
  • Verified

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot...

Moose: Live Chat FAQ Whatsapp logo
(305 Reviews)
  • Free Plan Available

Advanced Helpdesk: FAQ builder, help center, support widget...

RT: WhatsApp Chat, Live Chat logo
(933 Reviews)
$6.99 / Month
  • Free Plan Available

Support directly, build trust, and increase customer loyalty....

VanChat AI Chatbot & Live Chat logo
(63 Reviews)
$39-$599 / Month
  • 7 Days Free Trial

GPT4 AI Chatbot to increase sales and provide customer service...

More App like this

O: WhatsApp Chat, Contact Form logo
(567 Reviews)
$2.99-$11.99 / Month
  • Free Plan Available

Live chat with shoppers on Facebook Messenger, Instagram...

Shopify Inbox logo
(6,293 Reviews)
  • Free Plan Available
  • Verified

Connect with shoppers and drive sales with chat

17TRACK Order Tracking logo
(4,939 Reviews)
$9-$159 / Month
  • Free Plan Available
  • Verified

Effortlessly track, protect, & sync orders for happy...

ReturnGO Returns & Exchanges logo
(371 Reviews)
$23-$297 / Month
  • Free Plan Available

Manage Returns, Exchanges, Refunds, Return Labels &...

Scroll to Top