Shopify Customer engagement apps 2026

Afterdeal-Order Tracking&Email

8.2

1 Reviews

Order tracking that builds trust and accelerates revenue. Show more

Afterdeal‑Order Tracking&Email is a dynamic app designed to enhance the post-purchase experience by accurately tracking order information and providing users with timely logistics updates. It covers at least seven different scenarios, including when an order is shipped, in transit, or delivered, ensuring customers are always informed. The app increases user engagement by providing multiple touchpoints, creating a captivating user experience. By offering insightful tracking data, it helps resolve delivery issues swiftly, contributing to improved customer satisfaction. The app also facilitates seamless post-sales communication, strengthening brand-customer relationships. With Afterdeal, businesses can deliver an exemplary post-sales experience, fostering customer loyalty and sustaining long-term success.

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Order tracking

Customer loyalty

Logistics updates

Scenario-based tracking

User touchpoints

Insightful data

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Talon Recently Viewed Items

$5.99 / Month

8

9 Reviews

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Amazon-style recently viewed item history bar in one click. Show more

Talon Recently Viewed Items is a powerful tool designed to enhance your customers' shopping experience by keeping them engaged and encouraging longer browsing sessions. This app seamlessly integrates into your store with a simple one-click installation, ensuring a smooth, hassle-free setup. Its mobile-friendly design and customizable features, including a built-in custom CSS editor, allow you to tailor the look and feel to match your brand perfectly. Talon helps your customers easily navigate back to items they’ve viewed, making it more convenient for them to make purchasing decisions. You can configure the app to appear on specific pages, optimizing the user journey across your site. By utilizing Talon, you increase the likelihood of turning visitors into buyers, maximizing the return on your investment in attracting them to your store.

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One-click installation

Customization options

Mobile-friendly

HillTeck ‑ Verify COD Orders

8

192 Reviews

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Verify customer number & confirm orders automatically Show more

HillTeck ‑ Verify COD Orders is a comprehensive automation suite designed to streamline order management and enhance customer engagement for eCommerce businesses. This app significantly reduces Return to Origin (RTO) losses by providing seamless verification for both Cash on Delivery (COD) and prepaid orders through automated IVR calls and WhatsApp messages. It helps in converting COD orders to prepaid by offering tailored incentives, thus improving cash flow for businesses. HillTeck also aids in sending reminders for abandoned carts and provides automated messages for order confirmation, shipment tracking, and more, directly to customers' WhatsApp numbers. By including a label upon order confirmation or cancellation in Shopify orders, it simplifies order filtering and management. Additionally, the app supports customizable WhatsApp broadcast messages, enhancing brand recognition and customer interaction. Through its efficient features, HillTeck empowers merchants to optimize their order processes and boost customer satisfaction.

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Abandoned cart reminders

Automated ivr calls

Whatsapp message verification

Order status labeling

Convert cod to prepaid

Automated shipment tracking

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BeautyBuzz

$89.5 / Month

Shoppable video carousels made easy Show more

BeautyBuzz is a dynamic video carousel app designed to elevate the online presence of brands and retailers. By integrating seamlessly with popular social platforms like Instagram and TikTok, BeautyBuzz allows users to import engaging video content and display it directly at points of sale. This innovative approach enables businesses to embed shoppable video carousels across various digital touchpoints, enhancing product visibility and user engagement. The app facilitates a more interactive and informative shopping experience, which can lead to higher conversion rates. Additionally, BeautyBuzz offers a comprehensive analytics dashboard, allowing users to track performance and video-related sales meticulously. Its ability to showcase high-fidelity video content helps customers gain a deeper understanding of products, potentially boosting sales both on homepages and product pages. Moreover, by sharing carousels on partner retailer sites, BeautyBuzz extends the reach and impact of promotional content.

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Embed videos easily

Shoppable video carousels

Enhanced product showcasing

Comprehensive analytics dashboard

Import instagram/tiktok videos

Discountify

$9.99 / Month

8.2

2 Reviews

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Automatic discount for customers Show more

Discountify ‑ Customer Discount is a powerful Shopify application designed to enhance customer retention and drive online sales by offering personalized discounts. The app, grounded in extensive research on eCommerce sales and consumer behavior, empowers store owners to create strategic discounting strategies tailored to their customers' shopping activities. Through a simple and intuitive interface, users can set rules to automatically generate and send discount codes to targeted customer segments, such as those who have abandoned carts or loyal repeat buyers. Discountify also allows for customization based on order value and customer status, making it versatile and adaptable to various business needs. By employing these personalized discount strategies, store owners can effectively decrease churn rates, boost eCommerce traffic, and increase revenue, ensuring a more successful and profitable online store presence.

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Easy configuration

Boost sales

Set discount rules

Auto discount codes

Cart abandonment offers

Order-based discounts

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Smartreply AI Customer Service

$49-$249 / Month

8.2

21 Reviews

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SmartReply AI automates Facebook/Instagram DMs/Comments Show more

SmartReply AI is a sophisticated tool designed to enhance your social media engagement on Facebook and Instagram. The app enables businesses to launch organic direct message (DM) campaigns, delivering personalized product recommendations and exclusive discount codes to potential customers. It intelligently automates responses to comments on your Facebook posts, effectively doubling your interaction and visibility. Additionally, SmartReply AI auto-sends DMs to everyone who comments, fostering customer engagement and swiftly answering queries to drive business growth. By leveraging AI technology, the app offers dynamic product recommendations in replies, optimizing customer interaction and satisfaction. It also unlocks a new level of organic DM subscribers, akin to building an email or SMS list for Messenger. Ultimately, SmartReply AI serves as a robust platform for automating and scaling your social media marketing efforts to generate increased revenue.

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Customer engagement

Product recommendations

Discount codes

Automated dms

Comment responses

Ai replies

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Uprate.AI: Sales Chatbot

$99 / Month

8.2

2 Reviews

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Talk, Shop, Delight - Add an AI Sales Rep and sell more. Show more

Uprate.AI: Sales Chatbot is an innovative tool that transforms the online shopping experience by offering personalized product recommendations and instant responses to customer inquiries. Designed to replicate the feel of an in-store visit, this chatbot is an invaluable asset for merchants aiming to increase sales, reduce cart abandonment, and enhance customer satisfaction. Customers benefit from what feels like 1:1 interactions with a skilled salesperson, ensuring they feel understood and valued. The chatbot is efficient, learning about your store’s offerings in under a minute, thereby quickly readying itself to engage with potential buyers. Uprate.AI also features pre-trained AI characters tailored to understand your business domain, enhancing the relevance and accuracy of interactions. Additionally, the app offers a hands-free mode to simplify the shopping process and accelerate customer conversions. Merchants can further customize chatbot characters to align with their brand’s tone and style, reinforcing brand identity while engaging with customers.

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Tailored recommendations

Instant store learning

Pre-trained ai

Hands-free mode

Customizable characters

Guided conversions

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Emmerced: 3D Store & AI Chat

8.2

3 Reviews

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Enhance sales with AI 3D shopping and smart assistant integration. Show more

Emmerced: 3D Store & AI Chat revolutionizes the shopping experience by combining AI-driven insights with cutting-edge 3D technology. This app enhances sales, reduces product returns, and boosts customer engagement through its intelligent features. At its core is an AI sales assistant that effortlessly pulls data from your inventory, offering instant answers to customer queries, thus improving their shopping journey. With Emmerced, you can create stunning 3D product models from simple images with just one click, saving valuable time and effort. The app seamlessly integrates with your Shopify inventory, ensuring your 3D store is always up-to-date. Plus, with smart analytics, you gain insights into customer interactions, engagement heatmaps, and more, providing valuable data to optimize your sales strategy. Emmerced truly elevates the e-commerce experience, offering a dynamic and interactive way for customers to explore products.

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Smart analytics

Ai sales assistant

One-click 3d models

Automated 3d stores

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AfterShip Product Reviews

$11-$119 / Month

8

770 Reviews

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Collect UGC reviews & NPS to boost brand credibility and sales Show more

Automizely Product Reviews is a versatile Shopify app designed to enhance customer trust and drive conversions by showcasing authentic product reviews with photos and videos on your online store. This app allows you to automatically collect reviews from various touch points or import them in bulk from sources like AliExpress or CSV files, streamlining the review collection process. It beautifully displays these reviews and star ratings on product pages, providing strong social proof to potential buyers and boosting their confidence in making a purchase. Additionally, Automizely Product Reviews optimizes review generation through automated review request emails and collects Net Promoter Scores (NPS) to gauge customer satisfaction. It also enhances brand visibility by displaying reviews on Google, social media, and your website, building credibility and extending your brand's reach. The app offers a centralized portal for easy review management, allowing you to edit, reply to, and feature reviews, as well as monitor performance efficiently.

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Automated review requests

Star ratings display

Photo/video reviews

Social proof display

Nps collection

Bulk import reviews

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Unlimity Gift Cards

$9.99-$29.99 / Month

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"Effortlessly create, customize, and deliver digital gift cards for your store." Show more

Unlimity Gift Cards is an innovative app designed to effortlessly integrate digital gift card creation into your store, opening up new sales channels with just a few clicks. Whether you're celebrating holidays, birthdays, or any special occasion, our pre-designed templates cater to all events, while also offering customizable options to align with your store's branding. With its focus on performance, accessibility, and user-friendly design, the app ensures a smooth experience for businesses, customers, and recipients alike. Enhance your store's appeal with stunning card templates, personalized titles, messages, and even customer-uploaded images for a truly unique gifting experience. The seamless in-shop gift card extension simplifies purchasing and sharing, while the flexible delivery options and automatic email sending ensure precision timing for gift deliveries. Additionally, take advantage of comprehensive analytics to efficiently track gift card redemptions and customer purchases, gaining insights that can help grow your business.

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Custom designs

Comprehensive analytics

Flexible delivery

Stunning card templates

In-shop extension

Personalized titles

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LiveSell, Live Video Shopping

$99 / Month

8.2

4 Reviews

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Grow sales by adding live events and shoppable video Show more

LiveSell is an innovative app that revolutionizes the shopping experience by enabling sellers to engage directly with customers through live voice, video, and text interactions. Simply install the app and connect to your LiveSell account to start creating and customizing stunning online spaces tailored for selling. These spaces can be seamlessly embedded into your existing online store or hosted on your personal domains, providing flexibility and convenience. Whether you're hosting intimate one-to-one meetings or large-scale audience shows, LiveSell ensures a consistent, high-quality experience across both desktop and mobile platforms. Amplify your interaction with features like live polls, streaming to social media, watch parties, and session recording. Perfect for increasing customer engagement and driving sales, LiveSell offers a dynamic approach to elevate your online selling strategy. Enjoy the fun and growth that comes with transforming how you connect with your audience!

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Livestream events

Brand customisation

Embedded spaces

Voice, video, text

One-to-one meetings

Large audience shows

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Konvo: AI Support & Marketing

$155-$249 / Month

8.2

11 Reviews

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Automate Support requests and Marketing Campaigns via WhatsApp Show more

Hoola: AI Support & Marketing is a dynamic application designed to revolutionize the way businesses handle customer support and marketing strategies. By leveraging cutting-edge artificial intelligence, Hoola offers intelligent customer interaction capabilities that streamline communication and enhance user satisfaction. The app provides automated support responses, predictive insights, and personalized marketing strategies, allowing companies to engage more effectively with their audiences. With intuitive analytics and data-driven decision-making tools, Hoola empowers businesses to optimize their outreach and align marketing efforts with customer needs seamlessly. Suitable for companies of all sizes, this versatile app not only saves time and resources but also boosts overall productivity and growth by integrating seamlessly into existing workflows. Experience a new era of customer engagement with Hoola, where AI-driven support meets innovative marketing solutions.

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Whatsapp integration

Marketing campaigns

Ai assistance

Customer communication

Automated support

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Customore

$5-$250 / Month

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24/7 AI chat support app enhancing engagement and driving sales efficiently. Show more

Customore is an advanced customer support application designed to enhance user engagement and boost sales conversions by providing instant answers to customer inquiries 24/7. The app offers deep analytics and insights into chat performance and user interactions, helping businesses identify trending conversation topics and optimize their customer service strategies. With its fully customizable widget, businesses can precisely control the visibility and behavior of the chat interface, ensuring seamless alignment with brand identity. Customore's AI adapts dynamically to the context of web pages and accurately interprets customer intent, thanks to its advanced rule configurations. This allows for a personalized interaction experience that meets specific customer needs in real-time. Overall, Customore is a robust tool for businesses looking to improve customer satisfaction and drive revenue growth through intelligent, responsive chat support.

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Customizable widget

Deep analytics

Ai-powered conversations

Dynamic ai behavior

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Nibble – AI Negotiation

$499 / Month

7.9

18 Reviews

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Let customers make an offer with AI for D2C & B2B sales Show more

Nibble – AI Negotiation is an innovative app designed to revolutionize how businesses approach pricing and negotiation with discerning customers. Leveraging advanced AI chatbot technology, Nibble enables businesses to discover and offer deals that satisfy both the customer's needs and the company's strategic pricing limits. This tool has proven successful across various sectors, including B2B, high-value items like furniture, resale, and MAP-regulated industries, allowing companies to provide unique, customizable pricing on a large scale. The app's conversations are tailored to mimic your brand's voice, combining negotiation science to ensure favorable outcomes. Nibble's features, such as dwell time pop-ups and page-revisit triggers, help capture high-intent customers and convert potential passes into purchases. With customizable email triggers, businesses can target specific customer cohorts, such as VIPs, enhancing engagement and driving conversions. Moreover, by offering personalized pricing for larger baskets, Nibble helps increase the average order value, making it a comprehensive tool for strategic discount management.

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Custom pricing

Increase aov

Ai negotiations

High-value items

Exit intent pop-ups

Page-revisit triggers

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Xmas Whisper: Snow Animation

$14.99 / Month

8.2

2 Reviews

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Beautiful snow animation for your website Show more

Xmas Whisper: Snow Animation is the perfect app to infuse a festive spirit into your website by adding an elegant falling snow animation. This engaging feature enhances the shopping experience, making visitors feel valued and attentive to the details, which often leads to increased spending. The animation is highly customizable, allowing it to seamlessly blend with virtually any store design. Optimized for both desktop and mobile platforms, it ensures a smooth and captivating visual effect across all devices. Easy to implement and configure, Xmas Whisper caters to merchants looking to create a warm and inviting holiday atmosphere. Delight your customers with this beautiful touch that shows you care about their shopping experience. Embrace the season with this enchanting and effortless addition to your site.

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Highly customizable

Falling snow animation

Desktop and mobile optimized

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DONGO: Exit Tab Icon Animation

8.2

3 Reviews

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Grab customers attention with browser tab title animation Show more

DONGO: Exit Tab Icon Animation is an innovative app designed to tackle the challenge of customer distraction in the digital age. With countless tabs often open simultaneously, online shoppers can easily lose track of their interest in your store. DONGO offers a smart solution to reduce cart abandonment by animating the browser tab title with emoji favicons and personalized messages when customers exit. This attention-grabbing technique is proven to re-engage inactive visitors and increase the likelihood of completing purchases. The app is user-friendly and requires no coding for setup, making it accessible to all store owners. DONGO provides three distinct animation text styles—Blinking, Typing, and Scrolling—to suit different preferences. Moreover, this plug-and-play solution is compatible with any theme or page builder, enhancing its versatility for seamless integration into any online store.

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No-code setup

Reduce cart abandonment

Plug & play

Tab title animation

Emoji favicon customization

3 animation styles

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Loyalino

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"Loyalino: Enhance Shopify stores with engaging, point-based loyalty rewards." Show more

Loyalino is an innovative app designed to enhance customer engagement for Shopify stores by introducing a robust loyalty program. Through Loyalino, customers earn points with every purchase, allowing them to progress from Bronze to Platinum ranks, thereby unlocking new perks and benefits. These accumulated points can be effortlessly redeemed for store gift cards, incentivizing shoppers to return and make more purchases. Merchants benefit from detailed insights as they can track customer points, order histories, and redemption activities seamlessly. The app integrates a members-only tab directly into the store’s navigation bar, making it easy for customers to access their loyalty benefits and exclusive offers. Loyalino automates the process of point updating with each transaction, ensuring the system runs smoothly and efficiently, which aids in building lasting customer relationships and boosting store engagement.

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Automated tracking

Customer insights

Rank progression

Gift card redemption

Exclusive members area

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MBC Bundle Builder BYOB

$19.99-$59.99 / Month

7.4

45 Reviews

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Build personalized bundles and customer's own packs Show more

MBC Bundle Builder: Build a Box revolutionizes how you handle product bundling in your online store. With this app, you can create a specialized page that allows customers to select from a curated list of items for bundling, offering them the flexibility to mix and match products to their liking. Each item chosen in a bundle is added to the cart as an individual SKU; however, customers still enjoy the benefits of bundled discounts configured in your settings. This user-friendly functionality not only elevates the shopping experience by empowering personalization but also boosts your Average Order Value (AOV). The app's intuitive design supports seamless use on any device, ensuring customers can build their bundles anytime, anywhere. Additionally, the app provides insightful sales tracking and analytics to help you make informed, data-driven decisions to enhance your business strategy.

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Sales analytics

Seamless browsing

Personalized bundles

Dedicated page

Flexible product selection

Sku-specific discounts

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WhatFlow‑Whatsapp Automation

$4.99-$14.99 / Month

7.2

291 Reviews

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Automatic order confirmation and tagging with WhatsApp. Show more

WhatFlow-WhatsApp Confirmation is a powerful app designed to streamline order management for merchants by leveraging the convenience of WhatsApp messaging. It enables businesses to send order confirmation polls directly to customers, which helps in swiftly confirming orders and reducing the chances of unreturned items. As customers respond, the app automatically updates order tags, making it easier to track confirmed and canceled orders without the need for manual intervention. With seamless integration into the Shopify dashboard, WhatFlow ensures you can manage customer engagements swiftly and efficiently without switching between platforms. This functionality not only enhances the order verification process but also improves overall customer satisfaction. Ultimately, WhatFlow offers a reliable solution to enhance operational efficiency and deliver a smoother customer experience.

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Automatic order tagging

Integrate with shopify

Whatsapp confirmation

Track order responses

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SwiftXR (3D/AR/VR) Viewer

$25-$150 / Month

8.2

3 Reviews

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Showcase your products in 3D/AR/VR easily Show more

SwiftXR is a cutting-edge app designed to enhance retail experiences by enabling customers to view products in 3D, Augmented Reality (AR), and Virtual Reality (VR), leading to increased sales and conversions. The app seamlessly integrates into your store, optimizing and compressing files for a smooth and efficient 3D experience, without the hassle of scalability concerns. With its unique credit-based pricing model, SwiftXR allows you to pay only for the features you need, when you need them. It supports unlimited products and offers automatic 3D file compression and optimization, making file size worries a thing of the past. SwiftXR also features a versatile 3D file converter, allowing conversion from formats like .FBX, .OBJ, and .STL to .GLB. Additionally, you can generate 3D artworks from 2D images and create 3D avatars, while also providing virtual try-on options without needing extra apps. SwiftXR bridges the gap between physical and digital retail, offering an immersive and cost-effective solution for modern e-commerce.

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Shopify admin integration

3d product views

Automatic file optimization

3d file converter

Generate 3d artworks

Virtual try-on options

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Shopify Customer engagement apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 746 Apps

Afterdeal-Order Tracking&Email

Talon Recently Viewed Items

HillTeck ‑ Verify COD Orders

BeautyBuzz

Discountify

Smartreply AI Customer Service

Uprate.AI: Sales Chatbot

Emmerced: 3D Store & AI Chat

AfterShip Product Reviews

Unlimity Gift Cards

LiveSell, Live Video Shopping

Konvo: AI Support & Marketing

Customore

Nibble – AI Negotiation

Xmas Whisper: Snow Animation

DONGO: Exit Tab Icon Animation

Loyalino

MBC Bundle Builder BYOB

WhatFlow‑Whatsapp Automation

SwiftXR (3D/AR/VR) Viewer